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Before using the Panasonic Hearing Instrument R1-W series, please be aware of the following restrictions:
· R1-W series cannot be used outside the United States.
The information contained in this manual is important for safe and reliable operation. Anyone who will handle, maintain,
store, or dispose of your hearing instrument should read this document. Carefully read and thoroughly understand this
entire document before attempting to set up and operate the hearing aid. Failure to follow the operating instructions may
result in poor performance of the hearing aid or even can result in serious and sometimes permanent bodily injury.
Keep this document for future reference. If you have any questions, consult the dispenser where you purchased your hearing aid.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure that it is
properly completed, signed with the authorized dispenser's name, and filled in with date of original purchase, name of
dispenser and other important information.
Operating Instructions
Hearing Instrument R1-W
WH-R17C
Model No.
WH-R15C
Model No.
WH-R13C
Model No.
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Table of Contents
Related Manuals for Panasonic WH-R17C
Summary of Contents for Panasonic WH-R17C
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Page 1: Operating Instructions
WH-R13C Model No. Before using the Panasonic Hearing Instrument R1-W series, please be aware of the following restrictions: · R1-W series cannot be used outside the United States. The information contained in this manual is important for safe and reliable operation. Anyone who will handle, maintain, store, or dispose of your hearing instrument should read this document. - Page 2 Panasonic Hearing Instrument. not restore normal hearing, nor will they halt the progression of hearing loss. They are intended to The Panasonic Digital Hearing Instrument helps compensate for impaired hearing. They should be used optimize both intelligibility and comprehension for the only for the purpose they are designed and directed.
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Page 3: Table Of Contents
Contents Before Use Package contents ............4 Children with hearing loss ........8 Warning to hearing aid dispensers ........6 Safety precautions ..........9 Important notice for prospective hearing aid users .... 7 Usage instructions ..........16 Operations iii. Turning on the hearing instrument ....26 Component description .......... -
Page 4: Package Contents
Package contents The Panasonic hearing instrument R1-W series comes with the following items. If there are any missing or defective items, please inform your dispenser. Components · Wax guard · Replacement tool · Retention loop · Battery Easy Care Tool ·... - Page 5 Documentation set Battery Optional Accessories (sold-separately) · Operating Instructions (sold-separately) · Consult your dispenser. · Zinc air battery Remote Control Hearing Hub (size 13) (WH-0M1201A) (WH-0M1101A) · Quick Tips MEMORY · Limited Warranty...
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Page 6: Warning To Hearing Aid Dispensers
· History of active drainage from the ear within the of your customers. If you have any questions about previous 90 days. fitting, contact the Panasonic sales division below. · History of sudden or rapidly progressive hearing Company name: loss within the previous 90 days. -
Page 7: Important Notice For Prospective Hearing Aid Users
Important notice for prospective hearing aid users Good health practice requires that a person with a with and without a hearing aid. The evaluation will hearing loss have a medical evaluation by a licensed enable the audiologist or dispenser to select and fit physician (preferably a physician who specializes in a hearing aid to your individual needs. -
Page 8: Children With Hearing Loss
Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child. -
Page 9: Safety Precautions
Safety precautions Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument. T he following symbols are used throughout this document, and contain important differences regarding the probability of serious injury. These definitions are as follows: Indicates a potentially hazardous situation that could result in death or WARNING serious injury. - Page 10 Safety precautions (Continued) WARNING Keep out of reach of children and pets. Keep batteries away from children and pets. A hearing instrument and its Hearing instrument batteries can be easily swallowed and pose a choking hazard components can be a choking hazard and possible internal injury.
- Page 11 WARNING Do not disassemble, short-circuit, or expose Do not let others use your hearing instrument. the zinc air battery to water or fire. Inappropriate use of a hearing instrument can cause severe damage to the ear. Do not Failure to heed this warning may result in let children play with the hearing instrument.
- Page 12 Safety precautions (Continued) CAUTION Do not use the hearing instrument near any device that emits high frequency radio waves or generates a strong magnetic field. The hearing instrument may emit acoustic feedback which can result in hearing damage. •Remove your hearing aid while undergoing any kind of electromagnetic treatment such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography (CAT), Electroencephalogram (EEG), Electrocardiogram (ECG), Short-Wave Diathermy, or other electrical or magnetic treatment.
- Page 13 CAUTION Do not modify or disassemble the hearing Do not immerse the hearing aid in water, instrument. and do not allow it to get wet. Failure to heed this warning may It may short-circuit and become damaged. result in damage to the ear. ·...
- Page 14 Safety precautions (Continued) CAUTION Before wearing a hearing aid, have your ear Confirm that the hearing instrument is examined by a licensed physician, or get a completely free of burrs and cracks. hearing evaluation from a hearing instrument Rugged projection like sharp edges and specialist or an audiologist.
- Page 15 CAUTION Stop using the hearing instrument if you Before wearing the hearing instrument, experience any physical discomfort. make sure that the eartip fits into place. If you keep using the hearing instrument If the eartip is not securely attached, it when you suffer from headache, dizziness, may come off and remain in the ear.
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Page 16: Usage Instructions
Usage instructions Do not drop, hit or shake the hearing instrument. Do not Care and handling instructions subject it to high impact, vibration, or impact. Drops and For proper care and handling of your hearing instrument, impacts will cause scratches, cracks and damage. be sure to read and follow the instructions below. - Page 17 Avoid high temperatures, moisture, humidity and dust. CAUTION · Do not use the hearing instrument in the shower or while swimming. · Equipment not suitable for use in the · Do not touch the hearing instrument with wet hands. presence of flammable anesthetic agents ·...
- Page 18 Usage instructions (Continued) If the battery is running low, the hearing instrument will Proper battery handling and maintenance make an alert or warning chime. Individual zinc air cells are stored with an adhesive If the battery has not been used for a long period of time, tab.
- Page 19 Do not store or carry the battery with metal jewelry Hearing instrument maintenance or objects such as coins, nails, screws, hair pins or the like. Never carry loose batteries. If they come Before putting your hearing instrument in the hearing in contact with each other or other metal objects, instrument dryer, wipe off any dirt, dust, oil or sweat they will short out.
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Page 20: Component Description
Component description Basic operational flow i-i. Battery insert/removal Input sound direction Memory switch with Battery Easy Care Tool ....Pages 21-23 i-ii. Manual battery insert/removal ....Page 24 Receiver unit Microphone Wearing the hearing instrument ....Page 25 (sound inlet) iii. Turning on the hearing instrument ...Page 26 iv. -
Page 21: I-I. Battery Insert/Removal With Battery Easy Care Tool
i-i. Battery insert/removal with Battery Easy Care Tool Set the hearing instrument in the battery easy care tool. Adjust the dial to the white indicator then set your Rotate the dial on the back of the tool clockwise until hearing instrument into the hearing instrument holder. it snaps into the “Battery”... - Page 22 i-i. Battery insert/removal with Battery Easy Care Tool (Continued) Install a zinc air battery. Close the battery compartment cover. Rotate the dial on the back of the tool counterclockwise Put a zinc air battery in the battery holder , as shown in the figure below.
- Page 23 Remove a battery with Battery Easy Care Tool Remove the hearing instrument. Set the hearing instrument in the battery easy care tool in the same manner as you insert the battery into the tool. Turn the battery easy care tool upside down so Press and pull the lock slider into the direction, as the hearing instrument will pop out.
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Page 24: I-Ii. Manual Battery Insert/Removal
i-ii. Manual battery insert/removal Open the Insert the zinc air battery. Close the battery door. battery door. Place a tip of your When inserting a new battery (size 13), pay forefinger under the attention to the battery terminal. Place a new edge of the swing- battery in the compartment with the plus out door and gently... -
Page 25: Wearing The Hearing Instrument
ii. Wearing the hearing instrument Eartips are available in different Position the hearing Insert the eartip in types and sizes as follows: instrument behind the ear. the ear. ·Closed type (S/M /L) Hold the main unit Gently insert the eartip ·Open type (S/M/L) and carefully place the into your ear canal by... -
Page 26: Turning On The Hearing Instrument
iii. Turning on the hearing instrument Holding the main unit, close the battery door completely. -
Page 27: Adjusting The Memory Switch
Adjusting the memory switch WH-R17C/WH-R15C :Up to 4 programs Adjusting the memory switch. WH-R13C :Up to 3 programs · By pressing the memory switch button, you can Memory 1 (the hearing change listening modes (memory programs) instrument is turned on) Memory depending on the environmental conditions. -
Page 28: Adjusting The Volume Control
v. Adjusting the volume control · The available communication distance between your Adjust the volume by pressing the hearing instrument and Remote Control or Hearing Hub volume control key. is up to approximately 15.7 inches (40 cm). · Optional Remote Control and Hearing Hub are sold separately. -
Page 29: Turning Off The Hearing Instrument
vi. Turning off the hearing instrument vii. Removing the hearing instrument Open the battery door completely Remove the eartip in your ear. until it clicks. Hold the receiver and pull it straight out. · Open the battery door until the stopper is kept in a locked position, as indicated in the figure above. -
Page 30: Carrying Case
Use with telephone Carrying case See the attached guidelines for complete details. Hold the handset near the hearing instrument and move it to find the best position to listen to the voice. Carrying case Microphone Zinc air Hearing battery instrument Cleaning brush ·... -
Page 31: Hearing Instrument Dryer
Hearing instrument dryer See the attached guidelines for complete details. Unscrew the lid and Twist the inner Take the desiccant Screw the take the plastic bag cap clockwise pack out of the inner cap back containing desiccant and detach it plastic bag and put on the lid. -
Page 32: Setting The Hearing Instrument In The Hearing Instrument Dryer
Setting the hearing instrument in the hearing instrument dryer Set your hearing instrument in the Set the battery easy care tool in the hearing Battery Easy Care Tool. instrument dryer. [Monaural] [Binaural] Hearing Battery Easy instrument Care Tool “Battery” symbol ·... - Page 33 · The hearing instrument dryer removes accumulation Screw the lid until tightly closed. of moisture in the hearing instrument. Moisture can damage the internal, electronic components. For optimum hearing instrument care, it is recommended to use a hearing instrument dryer before retiring for the night so it will take away moisture overnight.
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Page 34: Wax Guard Replacement
Wax guard replacement (Consult your dispenser) A wax guard is attached to the head of the receiver. If you feel that sounds are too muffled, or you have experienced a clogged feeling in your ears, you may have dirt, dust and wax build up in the wax guard. Replace a dirty wax guard with a new one. -
Page 35: Removing The Eartip
Choosing the right receiver unit and eartip is essential Holding the receiver, remove the eartip. to comfort, a secure fit, and an appropriate directional response from the hearing instrument. Panasonic’s eartips are available in different sizes and types. Receiver Open... -
Page 36: Attaching The Eartip
Attaching the eartip (Consult your dispenser) Attach the eartip to the receiver. Squeeze the eartip attached to the receiver down into the drilling hole until it is securely in place. Receiver Carrying case Drilling hole · Holding the receiver with your thumb and forefinger, gently push the eartip into the receiver. - Page 37 Make sure that the eartip is securely attached to the receiver. · The eartip must be securely attached, as indicated in the illustration below. [Correct] [Incorrect] The head of the receiver is loose, not firmly fastened or Viewed securely attached. from the side The head of the...
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Page 38: Retention Loop Setup
Retention loop setup (Consult your dispenser) If your eartip easily slips out of the ear, you can try the supplied retention loop for better hearing. Get the retention loop in Pull the loop, as indicated Position the retention the right direction, and pass by the arrow in the figure loop in the concha of the receiver unit through... - Page 39 CAUTION Removing the retention loop · Use only the supplied retention loop. Holding the receiver with your fingers, twist and Use of other retainers may cause hearing damage. pull the retention loop off, as indicated by the · Make sure that both the eartip and retention loop arrow in the figure.
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Page 40: Receiver Unit Replacement
Receiver unit replacement (Consult your dispenser) Receiver units are available in sizes 0, 1, 2 and 3. If your receiver does not fit properly, then consult your dispenser. Holding the main unit, pinch the plug of Insert the plug of the receiver securely into the receiver unit with an anti-skid pad* the main unit as indicated in the figure to detach the receiver unit from the main... -
Page 41: Top Cover Replacement
Top cover replacement (Consult your dispenser) Removing the top cover Installing the top cover Be sure to follow the instructions below. An attempt the other way may crack or break the top cover. Open the battery compartment door. Insert the top edge to bottom edge of the cover. -
Page 42: Cleaning And Maintenance
Cleaning and maintenance (Consult your dispenser) Cleaning the eartip Wax guard replacement Clogged eartips can affect your hearing. To optimize the Remove the eartip. The wax guard is Wax guard performance of your hearing instrument, clean out your eartip. fixed in the head of the receiver. ... -
Page 43: For First-Time Users
For first-time users When you start using your hearing instrument for the first time, you may need time to adjust to the amplified sound. Gradually increase the time and occasion of use to enhance your awareness of sounds and their sources as described in the illustration below. -
Page 44: Troubleshooting Guide
Troubleshooting guide This section discusses a general approach to solving problems related to design and operation of the hearing instrument. Narrow down the problem area, identify the source of the issue, and provide workarounds. If the problem still remains unresolved, write down any error conditions encountered error codes and problem description then contact the dispenser you purchased your hearing instrument from. - Page 45 Symptom Probable cause Corrective action / Workaround Page A loud noise is The remaining battery power is low. Replace the old battery with a new one. If it does frequently generated. not work, open the battery cover, wait for 30 (Alarming chime, seconds then close back again.
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Page 46: How Family And Friends Can Help
How family and friends can help Family members and friends can play a major supportive role in the life of hearing-impaired people. They may feel helpless, not being able to communicate effectively. Be supportive of any emotions the hearing-impaired person may be experiencing and help prevent them from being socially isolated. -
Page 47: Performance
Performance The performance is as follows when the zinc air battery PR48/13 1.3 V is used; Standard type According to IEC 60118-7: 2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Battery current 0.9 mA Battery current (Battery current drain) 0.9 mA Maximum OSPL90 114 dB SPL... - Page 48 Performance (Continued) Standard type OSPL90 frequency response curve and OSPL90 curve (Saturation output curve) Full on acoustic gain response curve and Full on gain response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) OSPL90 frequency response curve OSPL90 curve...
- Page 49 Standard type Basic frequency response curve Frequency response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Frequency [Hz] Frequency [Hz]...
- Page 50 Performance (Continued) Standard type AGC Steady state input-output AGC input-output characteristics (input- characteristics output curve) According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Input Level [dB SPL] Input Level [dB SPL]...
- Page 51 Power type According to IEC 60118-7: 2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Battery current 1.0 mA Battery current (Battery current drain) 1.0 mA Maximum OSPL90 121 dB SPL Maximum OSPL90 121 dB SPL HFA OSPL90 117 dB SPL HFA OSPL90 (Average saturation output) 117 dB SPL Maximum full-on gain 58 dB...
- Page 52 Performance (Continued) Power type OSPL90 frequency response curve and OSPL90 curve (Saturation output curve) Full on acoustic gain response curve and Full on gain response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) OSPL90 frequency response curve OSPL90 curve...
- Page 53 Power type Basic frequency response curve Frequency response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Frequency [Hz] Frequency [Hz]...
- Page 54 Performance (Continued) Power type AGC Steady state input-output AGC input-output characteristics (input- characteristics output curve) According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum) Input Level [dB SPL] Input Level [dB SPL]...
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Page 55: Specifications
20 % to 85 % Additional installed circuit Adjustment through the dedicated controller unit. WH-R17C: Gain for 16-channel model WH-R15C: Gain for 12-channel model WH-R13C: Gain for 9-channel model Approx. 2.1 g [Approx. 0.07 oz] (with the zinc air battery) -
Page 56: Information
Information Symbol Indications Symbol for “SERIAL NUMBER” Symbol for “THIS WAY UP” Symbol for “DATE OF MANUFACTURE” Symbol for “HANDLE WITH CARE” Symbol for “TEMPERATURE LIMITATION” Symbol for “STACKING LIMIT BY NUMBER” Symbol for “KEEP DRY” Symbol for “Zinc air battery” Symbol for “MANUFACTURER”... - Page 57 Disposal Guidelines Hearing instrument Battery disposal · Consult your dispenser where you · For battery disposal, follow the battery purchased your hearing aid for advice on disposal guidance based on the current how to dispose of your hearing instrument. United States federal laws and regulations. Make sure that the hearing instrument Many states have regulations in place is disposed of properly, so the waste will...
- Page 58 Information (Continued) For your reference (Fill out when you purchase your hearing aid) Name of owner: Hearing instrument dispenser: Dispenser address: Dispenser phone: Purchase date: Hearing instrument model number: Hearing instrument serial number*: Receiver model number: Receiver serial number*: *The serial number is printed on the package label.
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Page 59: Fcc Compliance
FCC compliance FCC ID : ACJ927150TX This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. -
Page 60: Warranty And Customer Service
Obtain product information and operating assistance and locate the nearest dispenser by visiting our website at: http://www.panasonic.com/hearing You may also contact us directly at: 1-888-422-6309 [Distributor] Panasonic Corporation of North America Healthcare Group One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No. 1-888-422-6309 [Manufacturer] Printed in Japan YAHR17CA-1 247 Fukutake-ko, Saijo, Ehime 793-8510, Japan F0911-1101 ©...