XMG PRO 17 User Manual
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XMG PRO 17 User Manual

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  • Page 1 V17.3.00...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

  • Page 4: Erp Off Mode Power Consumption Statement

    Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
  • Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.

  • Page 6: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 7: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

  • Page 8: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 9: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.

  • Page 11: Servicing

    Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...

  • Page 12: Power Safety

    Preface Power Safety The computer has specific power requirements:  • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety Warning steady, uninterrupted power supply.

  • Page 13: Polymer/Lithium-Ion Battery Precautions

    Preface Polymer/Lithium-Ion Battery Precautions Note the following information which is specific to Polymer/Lithium-Ion batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer/Lithium-Ion batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.

  • Page 14: General Battery Precautions

    Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

  • Page 15: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Cleaning Instructions (For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth.

  • Page 16: Travel Considerations

    Preface Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 17 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 18 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.

  • Page 19: Lcd Screen Care

    Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
  • Page 20 Preface XVIII...

  • Page 21: Table Of Contents

    Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer/Lithium-Ion Battery Precautions ....................XI General Battery Precautions ........................XII Cleaning ..............................
  • Page 22 Preface System Startup ............................1-5 LCD Panel Open ............................1-6 LED Indicators ............................1-7 Illuminated White LED Keyboard ......................1-8 Illuminated Color LED Keyboard ......................1-9 Keyboard Shortcuts ..........................1-10 Control Center ............................1-11 Keyboard Backlight LED ........................1-12 Flexikey® Application ..........................1-18 Flexikey® Application Features: ......................1-19 Function Keys & Visual Indicators ......................1-20 Front &...
  • Page 23 Preface Microsoft Hybrid Graphics Or Discrete Graphics Mode ................1-34 Power Options ............................1-38 Storage Devices, Mouse, & Audio Overview ..............................2-1 Hard Disk Drive/Solid State Drive ......................2-2 Multi-in-1 Card Reader ..........................2-3 Audio Features ............................2-4 Setup for 5.1 Surround Sound ........................2-5 Setup for Audio Recording ........................2-7 Setup for Audio Devices - 2-In-1 Audio Jack ...................2-8 Touchpad and Buttons/Mouse ........................2-9 Touchpad Sensitivity ..........................2-9...
  • Page 24 Preface Power-Saving States ..........................3-8 Sleep ................................3-8 Hibernate ..............................3-9 Shut down ..............................3-9 Configuring the Power Buttons .......................3-10 Resuming Operation ..........................3-12 Power Conservation Modes ........................3-13 Settings Menu Power Controls ........................3-15 Battery Information ..........................3-18 Battery Power ............................3-18 Conserving Battery Power ........................3-19 Battery Life ..............................3-20 New Battery .............................3-20 Recharging the Battery with the AC/DC Adapter ...................3-20 Proper handling of the Battery Pack ......................3-21...
  • Page 25 Preface User Account Control ..........................4-6 Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 Video (VGA) .............................4-7 NVIDIA Video (VGA) ..........................4-7 LAN ................................4-8 Card Reader ...............................4-8 Touchpad ..............................4-8 Control Center ............................4-8 Airplane ..............................4-8 MEI Driver ..............................4-8 Audio .................................4-9 Optional Drivers ............................4-10 BIOS Utilities...
  • Page 26 Preface The Setup Utility ............................5-4 Entering Setup ............................5-4 Setup Screens .............................5-5 Main Menu ..............................5-6 SATA Port # (Main Menu) ........................5-6 OffBoard SATA/NVme Controller Configuration (Main Menu) .............5-7 System Time & Date (Main Menu) ......................5-7 System/Extended Memory (Main Menu) ....................5-7 MB Series/BIOS Revision/KBC/EC firmware Revision/VGA Card /VBIOS Revision/VBIOS Build Date/ Mac Address (Main Menu) ........................5-7 Advanced Menu ............................5-8 Advanced Chipset Control (Advanced Menu) ..................5-8...
  • Page 27 Preface SATA Mode (Advanced Menu) ......................5-15 Boot Logo (Advanced Menu) ........................5-16 Power On Boot Beep (Advanced Menu) ....................5-16 Battery Low Alarm Beep (Advanced Menu) ...................5-16 Security Menu ............................5-17 Set Supervisor Password (Security Menu) ....................5-17 Set User Password (Security Menu) ......................5-18 Password on boot: (Security Menu) ......................5-18 Secure Boot Control (Security Menu) .....................5-19 TPM Configuration (Security Menu) ......................5-20...
  • Page 28 Preface RAID Setup Procedure ..........................6-5 RAID Setup - UEFI Enabled ........................6-6 RAID Setup (2 * PCIE SSDs) - UEFI Enabled ..................6-11 RAID Setup - UEFI Disabled ........................6-17 Deleting a RAID (Windows 10) ......................6-21 Intel® Optane™ Setup Procedure ......................6-22 Clearing Intel® Optane™ ........................6-26 Wireless LAN Module ..........................6-29 Intel®...
  • Page 29 Preface Sound Blaster Audio AP Installation .......................6-47 Sound Blaster Connect ..........................6-48 Sound Blaster Connect - Sound .......................6-49 Intel® Rapid Storage Technology ......................6-57 IRST Driver Installation ..........................6-57 Intel® Rapid Storage Technology for RAID Systems ................6-58 RAID Volume Data Verification and Repair ..................6-60 Replacing and Reverting Recovery and Master Volumes ...............6-60 Intel®...
  • Page 30 Preface Backup and General Maintenance ......................7-3 Viruses ...............................7-4 Upgrading and Adding New Hardware/Software ..................7-5 Problems and Possible Solutions .......................7-7 Intel® Optane™ Notes ..........................7-18 Interface (Ports & Jacks) Overview ..............................A-1 Ports and Jacks ............................A-2 2-in-1 Audio Jack (Line-Out & S/PDIF-Out Jack) ...................A-2 Card Reader ..............................A-2 DC-In Jack ..............................A-2 HDMI-Out Port ............................A-2...
  • Page 31 Preface Type C Port (Factory Option) ............................A-5 ..................................A-5 Control Center & Flexikey® Overview ..............................B-1 Control Center ............................B-1 Flexikey® ..............................B-1 Power Modes ............................B-3 Control Center Menus ..........................B-4 Power Status (System Program) ......................B-5 Brightness (System Program) ........................B-5 Volume (System Program) ........................B-5 Fan Speed (System Program) ........................B-5 This system supports Power Saving power ..................B-6 Sleep Button (System Program) ......................B-6...
  • Page 32 Preface FlexiAccess (Device) ..........................B-7 Caps Lock/Scroll Lock/ Number Lock/Airplane Mode ................B-7 Left Windows Key (Gaming) ........................B-7 GPU Switch (Gaming) ..........................B-8 Headphone (Gaming) ..........................B-8 Flexikey® (Gaming) ..........................B-8 Display Utility (System Program for High Definition displays only) ............B-9 CPU / Memory Overclocking Support ....................B-12 CPU Overclocking ..........................B-14 Memory Overclocking ..........................B-15 GPU Overclocking ..........................B-16...
  • Page 33 Preface Mouse Settings - Express Text .......................B-39 Mouse Settings - Disable ........................B-41 Statistics ..............................B-42 Video Driver Controls Overview ..............................C-1 Microsoft Hybrid Graphics Or Discrete Graphics Mode .................C-2 Microsoft Hybrid Graphics ........................C-3 Video Driver Installation ..........................C-5 Video (VGA) ............................C-5 NVIDIA Video (VGA) ..........................C-5 NVIDIA GeForce Experience ........................C-6 Configure Other Displays Using Project ....................C-7 You can configure attached displays from Project.
  • Page 34 Preface Display Devices - NVIDIA CP .......................C-26 Configuring an External Display (NVIDIA) ..................C-28 HDCP Status ............................C-32 Adjust Video Settings ..........................C-33 Configure Surround, PhysX® .........................C-34 Set Digital Audio ............................C-35 Intel® HD Graphics Control Panel ......................C-36 Specifications Note ................................D-2 Core Logic ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Storage ..............................D-2...
  • Page 35 Preface Indicators ..............................D-4 BIOS .................................D-4 Security ..............................D-4 Features ..............................D-4 Operating System ............................D-4 Environmental Spec ..........................D-4 Dimensions & Weight ..........................D-4 XXXIII...
  • Page 36 Preface XXXIV...

  • Page 37: Quick Start Guide Overview

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...

  • Page 38: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1 “BIOS Utilities” on page 5 - 1 in the User’s Manual.

  • Page 39: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers.

  • Page 40: System Software

    Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.

  • Page 41: System Startup

    Quick Start Guide System Startup 1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. 2. When first setting up the computer use the following procedure (as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below): •...

  • Page 42: Lcd Panel Open

    Quick Start Guide LCD Panel Open Figure 1 - 2 LCD Panel Open  1. Built-In PC Camera 2. PC Camera LED Wireless Device 3. Built-In Array Operation Aboard Microphone Aircraft 4. LCD The use of any portable elec- 5. Speakers tronic transmission devices 6.

  • Page 43: Led Indicators

    Quick Start Guide LED Indicators The LED indicators display helpful information about the current status of the computer. Icon Color Description Icon Color Description Number Lock is Activated Green Orange The Battery is Charging Caps Lock is Activated The Battery has Reached Critically Low Green Blinking Orange Power Status...

  • Page 44: Illuminated White Led Keyboard

    Quick Start Guide Illuminated White LED Keyboard  The illuminated white LED keyboard has an embedded numerical keypad for easy Other Keyboards numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 5, on page 1 - 20 for full function key combination If your keyboard is dam- aged or you just want to...

  • Page 45: Illuminated Color Led Keyboard

    Quick Start Guide Illuminated Color LED Keyboard  The illuminated colored keyboard has an embedded numerical keypad for easy nu- Other Keyboards meric data input, and features function keys to allow you to change operational fea- If your keyboard is dam- tures instantly.

  • Page 46: Keyboard Shortcuts

    Quick Start Guide Keyboard Shortcuts  The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi- gation/operation in Windows 10. Windows Logo Keyboard Shortcut Windows Logo Description Use the Windows logo Key + + D key com- bination to switch be- Tap Winkey Toggle the Start menu tween the Start screen...

  • Page 47: Control Center

    Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/Touch Pad on/off (see Appendix B...

  • Page 48: Keyboard Backlight Led

    Quick Start Guide Keyboard Backlight LED (For Illuminated Colored Keyboards Only) Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the key to launch the keyboard backlight application to configure the settings (see overleaf).
  • Page 49 Quick Start Guide Keyboard Backlight Application (for Illuminated Colored Keyboards) The Keyboard Backlight application can be accessed by pressing the Fn plus key (or by clicking the Flexikey button in the Gaming section of the Control Center, and then clicking the Backlight tab). Help Butt Effects Buttons Keyboard Sections...
  • Page 50 Quick Start Guide Brightness Click on any of the numbers (0 - 3) on the brightness bar to set the brightness level of the keyboard backlight. Color Swatch The color swatch in the top right of the screen allows you to select a range of colors for your keyboard backlight by clicking on the color required.
  • Page 51 Quick Start Guide Modes The buttons surrounding the swatch allow you to alter the effects of the keyboard backlight. Click on any of the buttons to view the effects on the keyboard. Click Save when exiting the application to retain the setting. Mode Buttons Random Color Wave Up/Down...
  • Page 52 Quick Start Guide Preview The bottom left section of the application allows you to preview setting changes made to colors on the keyboard. Keyboard LED Sections The bottom right section of the application allows you to select partial areas, or all, of the keyboard on which to apply the color changes and effects.
  • Page 53 Quick Start Guide Sets The application allows you to save up to 3 sets of color and effect combinations. Click Save when exiting the application to retain the settings. Figure 1 - 9 - Sets Save & Exit Click Exit to quit the application without saving, or Save to exit and retain the settings. Figure 1 - 10 - Save &...

  • Page 54: Flexikey® Application

    Quick Start Guide Flexikey® Application The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, or to launch programs and applications, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc.

  • Page 55: Flexikey® Application Features

    Quick Start Guide Flexikey® Application Features: For full details see “Flexikey® Application” on page B - • EXPRESS KEY - This feature allows you to configure a single key (or mouse click) to send multiple key combinations, or to create more useful shortcut keys This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.

  • Page 56: Function Keys & Visual Indicators

    Quick Start Guide Function Keys & Visual Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. Keys Function/Visual Indicators Keys Function/Visual Indicators * Fan Control Toggle Fn + Automatic / Full Control Center Toggle (see over) Fn +...

  • Page 57: Front & Right Views

    Quick Start Guide Front & Right Views Figure 1 - 12 Front & Right Views 1. LED Power Indicators 2. Headphone Jack 3. Microphone Jack 4. 2-In-Audio Jack (Line-Out / S/PDIF-Out Jack) 5. Multi-in-1 Card Reader  6. USB 3.0 Port (USB 3.1 Gen 1 - Type A) Multi-in-1 Card Reader 7.

  • Page 58: Rear & Left Views

    Quick Start Guide Rear & Left Views Figure 1 - 13 Rear & Left Views 1. Vent/Fan Intake 2. DC-In Jack 3. HDMI-Out Port 4. Mini DisplayPort(1.3) #1 5. Mini DisplayPort(1.3) #2 6. 1 * USB 3.1 Gen 1 (Type C) Port OR 1 * ...
  • Page 59 Quick Start Guide  Thunderbolt Port Devices If your purchase option includes a Thunderbolt port note the following: When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device. Ejecting Thunderbolt Devices In order to prevent system problems make sure you do not simply pull the cable out from the Thunderbolt port.

  • Page 60: Bottom View

    Quick Start Guide Bottom View Figure 1 - 14 Bottom View 1. Fan Outlet/Intake 2. Subwoofer Speaker  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/ fan intake(s) while the com- puter is in use. Bottom Cover Removal Warning Do not remove any cover(s)

  • Page 61: Windows 10 Start Menu

    Quick Start Guide Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).

  • Page 62: Right-Clicking The Windows Logo In Start Menu

    Quick Start Guide Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.

  • Page 63: Start Menu Apps & Tiles

    Quick Start Guide Start Menu Apps & Tiles The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the screen).
  • Page 64 Quick Start Guide Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.

  • Page 65: Windows 10 Control Panel

    Quick Start Guide Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Select Control Panel under the Windows System item in the Start Menu.

  • Page 66: Settings

    Quick Start Guide Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time &...

  • Page 67: Windows 10 Taskbar

    Quick Start Guide Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.

  • Page 68: Action Center

    Quick Start Guide Action Center The Action Center appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray. This gives you access to commonly needed functions like Network, All Settings, Airplane Mode, and Project etc.

  • Page 69: Video Features

    Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display settings (click the Start Menu and click Settings > System or right-click the desktop and select Display settings) control panel (see page 35). In Windows 10 it is possible to quickly configure external displays from the Project menu ( press the Win- dows logo key on your keyboard and the P key or Fn + F7).

  • Page 70: Microsoft Hybrid Graphics Or Discrete Graphics Mode

    Quick Start Guide Microsoft Hybrid Graphics Or Discrete Graphics Mode Your computer features a dedicated Discrete Graphics Mode, and a Microsoft Hybrid Graphics Mode fea- turing switchable graphics technology. Microsoft Hybrid Graphics Mode - This seamless technology is designed to get best performance from the graphics system while allowing longer battery life, without having to manually change settings.
  • Page 71 Quick Start Guide To access the Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration from Select and rearrange displays.
  • Page 72 Quick Start Guide To access the Intel(R) HD Graphics Control Panel: 1. Right-click the desktop and select Intel(R) Graphics Settings from the menu. 2. Click the icon in the notification area of the Desktop taskbar and select Intel(R) Graphics Settings from the menu. Figure 1 - 25 - Intel®...
  • Page 73 Quick Start Guide To access the NVIDIA Control Panel: 1. Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 26). 2. Double-click the icon (Figure 1 - 26) in the Windows control panel. 3. To configure displays in Discrete mode use the NVIDIA Control Panel (see page 16).

  • Page 74: Power Options

    Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 39).
  • Page 75 Quick Start Guide You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Men 1.
  • Page 76 Quick Start Guide Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Display Settings. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above. Figure 1 - 29 - Display (Resolution) 1 - 40 Power Options...

  • Page 77: Storage Devices, Mouse, & Audio Overview

    Storage Devices, Mouse, & Audio Chapter 2: Storage Devices, Mouse, & Audio Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive/Solid State Drive • Multi-in-1 Card Reader • Audio Features •...

  • Page 78: Hard Disk Drive/Solid State Drive

    Storage Devices, Mouse, & Audio Hard Disk Drive/Solid State Drive  The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data Bottom Cover in the computer. The hard disk can be taken out to accommodate other serial (SATA) Removal Warning hard disk drives (see “Storage”...

  • Page 79: Multi-In-1 Card Reader

    Storage Devices, Mouse, & Audio Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Push-Push Card card into the slot and it will appear as a removable device, and can be accessed in Reader the same way as your hard disk (s).

  • Page 80: Audio Features

    Storage Devices, Mouse, & Audio Audio Features  You can configure the audio options on your computer from the Sound control Volume Adjustment panel in Windows, or from the Realtek HD Audio Manager icon in the notifi- The sound volume level cation area/control panel (right-click the notification area icon to bring up an au- can be clicking using the...

  • Page 81: Setup For 5.1 Surround Sound

    Storage Devices, Mouse, & Audio Setup for 5.1 Surround Sound  To setup your system for 5.1 surround sound you will need to connect the audio ca- bles to the 2-In-1Audio, Microphone-In and Headphone-Out jacks. Volume Adjustment The sound volume level Click Start, and click Control Panel (or point to Settings and click Control Panel) is set using the volume and make sure you are in Classic View.
  • Page 82 Storage Devices, Mouse, & Audio Plug in the speaker cables (you may require an adapter to connect each cable to the appropriate jack e.g a stereo mini to dual RCA adapter) from your speakers into the jacks as follows: • 2-In-1 Audio Jack (Line-Out & S/PDIF Combo) = Front Speaker Out •...

  • Page 83: Setup For Audio Recording

    Storage Devices, Mouse, & Audio Setup for Audio Recording To record audio sources on your computer at optimum quality follow the instruc- tions below: Click Control Panel and make sure you are in Classic View. Click Realtek HD Audio Manager (or right-click the notification area icon select Sound Manager).

  • Page 84: Setup For Audio Devices - 2-In-1 Audio Jack

    Storage Devices, Mouse, & Audio Setup for Audio Devices - 2-In-1 Audio Jack  To connect either headphones or speakers to the 2-In-1 Audio jack follow the in- structions below: Auto Pop-Up Dialog Plug either the headphones or speakers in to the 2-In-1 Audio jack . You should enable the When the pop-up menu appears make sure you select S/PDIF-Out by putting a auto pop-up dialog to...

  • Page 85: Touchpad And Buttons/Mouse

    Storage Devices, Mouse, & Audio Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Touchpad Cleaning your computer through one of the USB ports. The Touchpad buttons function in In order to improve pad much the same way as a two-button mouse.

  • Page 86: Mouse & Touchpad Devices

    Storage Devices, Mouse, & Audio Mouse & Touchpad Devices You can configure the functions from the Mouse or Touchpad control panels in De- vices in the Settings control panel as follows. Click the Settings item in the Start Menu (or All Settings in the Action Center). Click Devices.
  • Page 87 Storage Devices, Mouse, & Audio Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options. Figure 2 - 8 Windows Settings Mouse Mouse & Touchpad Devices 2 - 11...
  • Page 88 Storage Devices, Mouse, & Audio Touchpad Settings You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex- ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected”...
  • Page 89 Storage Devices, Mouse, & Audio Touchapd Taps The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac- cident, by recognizing when your palm is resting on it or brushing its surface while you are typing. Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applica- tions.
  • Page 90 Storage Devices, Mouse, & Audio Touchapd Scroll and Zoom Click to enable/disable the two finger scrolling and pinch zooming gesture. Figure 2 - 11 Scroll and Zoom/ Scrolling Gesture The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically.
  • Page 91 Storage Devices, Mouse, & Audio The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu. Figure 2 - 13 Three-Finger Gestures (Swipes & Taps) Figure 2 - 14 Four-Finger Gestures (Swipes &...
  • Page 92 Storage Devices, Mouse, & Audio The following is an overview of some of the main gestures you can use with your Touchpad, however these can be configured from the Touchpad menus. Figure 2 - 15 Touchpad Gesture Examples 2 - 16 Mouse & Touchpad Devices...

  • Page 93: Power Management Overview

    Power Management Chapter 3: Power Management  OS Note Overview Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.

  • Page 94: The Power Sources

    Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, and the Ctrl + Alt + Del Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ key combination doesn’t DC adapter will damage the computer and its components.

  • Page 95: Battery

    Power Management Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable. Battery life varies depending on the applications and the configuration you're using. To increase battery life, let the battery discharge completely before recharging (see “Battery FAQ”...

  • Page 96: Turning On The Computer

    Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).

  • Page 97: Shutting The Computer Down

    Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Right-click the Power item in the Start Menu and select Shut down. If you want to add Hiber- nate/Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power Menu”...

  • Page 98: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans (Con- Resuming trol Panel > Power Options OR Windows Settings > Power & sleep > Addition- Operation al power settings). You can use (or modify) an existing power plan, or create a new one.
  • Page 99 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.

  • Page 100: Power-Saving States

    Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...

  • Page 101: Hibernate

    Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.

  • Page 102: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
  • Page 103 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel. Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.

  • Page 104: Resuming Operation

    Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Icon Color Power Status To Resume Table 3 - 1 Power Off Press the Power Button Resuming Operation...

  • Page 105: Power Conservation Modes

    Power Management Power Conservation Modes  This system supports Power Saving power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Power Conservation of inactivity. Adjust Power Conservation Modes from the Control Center: Modes The Power Saving set- Press the Fn + Esc key combination to toggle the Control Center on/off.
  • Page 106 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap- pears to display Sleep, Shut down, and Restart.

  • Page 107: Settings Menu Power Controls

    Power Management Settings Menu Power Controls The Settings item in the Start Menu (or via the Action Center) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings. Figure 3 - 9 Settings Settings Menu Power Controls 3 - 15...
  • Page 108 Power Management Battery Saver Battery in Settings will display the battery level, and by clicking Battery usage by app you can see the current state of battery usage by application etc. The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications.
  • Page 109 Power Management Power & Sleep Power & sleep gives you quick access to Screen and Sleep settings. Click Addi- tional power settings to go to the main power options control panel. Figure 3 - 11 Settings > Power & Sleep Settings Menu Power Controls 3 - 17...

  • Page 110: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.

  • Page 111: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.

  • Page 112: Battery Life

    Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. New Battery Always completely discharge, then fully charge, a new battery (see “Battery FAQ”...

  • Page 113: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.

  • Page 114: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 115 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 15 Change Plan Settings / Change Advanced Power Settings Battery Information 3 - 23...
  • Page 116 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 16 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 117 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
  • Page 118 Power Management 3 - 26...

  • Page 119: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.

  • Page 120: Driver Installation

    Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. Figure 4 - 1 - Drivers Installer Screen 1 4 - 2 Driver Installation...
  • Page 121 Drivers & Utilities Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
  • Page 122 Drivers & Utilities Win 10 (64-bit) Driver Page # Win 10 (64-bit) - Optional Items Page # Chipset Page 4 - 7 Setting Up SATA RAID, Optane™ or AHCI Mode Page 6 - 2 Video (VGA) Page 4 - 7 Wireless LAN Module (no driver installation required) Page 6 - 29...

  • Page 123: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Manual Driver Installation Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.

  • Page 124: User Account Control

    Drivers & Utilities User Account Control  If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...

  • Page 125: Driver Installation Procedure

    Drivers & Utilities Driver Installation Procedure NVIDIA Video (VGA) Insert the Device Drivers & Utilities + User’s Manual 1. Click 3.Install NVIDIA VGA Driver > Yes. disc and click Install Drivers (button). 2. Click AGREE AND CONTINUE (button) to accept the terms of the license agreement. Chipset 3.

  • Page 126: Lan

    Drivers & Utilities Control Center Note: If the computer enters a deep sleep mode during 1. Click 7.Install Control Center AP > Yes. installation, you will be prompted to plug in a network 2. Click Next > Install. cable, and click OK, to continue installation. If a net- 3.

  • Page 127: Audio

    Drivers & Utilities Audio  1. Click 10. Install Audio Driver > Yes. 2. Click Next > Next. Windows Update 3. Click Finish to restart the computer. After installing all the drivers make sure you enable Win- dows Update in order to get all the latest security up- After installing the audio driver the system will not re- dates etc.

  • Page 128: Optional Drivers

    Drivers & Utilities Optional Drivers See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules in- cluded in your purchase option. Models A & B Figure 4 - 3 - Optional Drivers Installer Screen Note that you need to install both the WLAN &...

  • Page 129: Bios Utilities Overview

    BIOS Utilities Chapter 5: BIOS Utilities  BIOS Screens Overview Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.

  • Page 130: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST)  If you enable the Boot-time Diagnostic Screen in the Setup Utility, each time you BIOS Settings turn on the computer the system takes a few seconds to conduct a POST, including Warning a quick test of the on-board RAM (memory).

  • Page 131: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.

  • Page 132: The Setup Utility

    BIOS Utilities The Setup Utility  The Aptio Setup Utility tells the system how to configure itself and manage basic BIOS Settings features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 (give the system a few seconds malfunction.

  • Page 133: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.

  • Page 134: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. 5 - 6 Main Menu...

  • Page 135: Offboard Sata/Nvme Controller Configuration (Main Menu)

    BIOS Utilities OffBoard SATA/NVme Controller Configuration (Main Menu) Pressing Enter opens the sub-menu to show the configuration of any devices on the off board SATA/NVme Controller if applicable. System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.

  • Page 136: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to change the settings for the FlexiCharger, Dis- crete or Hybrid GPU, GPU Performance Scaling, VT-d, Fast Boot and DDI Control.

  • Page 137: Flexicharger (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities FlexiCharger (Advanced Menu > Advanced Chipset Control)  The sub-menu here allows you to enable/disable the FlexiCharger. The FlexiCharg- er may be set to automatically start charging your battery when the battery reaches FlexiCharger a certain capacity level (e.g. you could start the battery charge level at 40%). Warning See the sidebar warning for information on running the FlexiCharger for an ex- If you leave the FlexiCh-...

  • Page 138: Mshybrid Or Discrete Switch (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities MSHybrid or DISCRETE Switch (Advanced Menu > Advanced Chipset Control) Select if the system uses either MSHybrid or DISCRETE graphics. After selecting MSHybrid, the computer’s operating system (and some applica- tions) will automatically switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required by the ap- plications in use.

  • Page 139: Fast Boot (Advanced Menu > Advanced Chipset Control)

    BIOS Utilities Fast Boot (Advanced Menu > Advanced Chipset Control)  Enabling this function will boot the system with the minimum set of devices re- quired in order to so in order to achieve a faster boot time. Thunderbolt Port Set for Display DDI Control (Advanced Menu >...

  • Page 140: Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt)

    BIOS Utilities Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt) You can enable/disable the Intel(R) Thunderbolt port support from this menu (see over). The Thunderbolt port is enabled by default as a data port in Legacy Mode. Figure 5 - 5 Intel(R) Thunderbolt Configuration (Advanced Menu)

  • Page 141: Security Level (Advanced Menu > Intel(R) Thunderbolt)

    BIOS Utilities Security Level (Advanced Menu > Intel(R) Thunderbolt) You can set the security level to Legacy Mode, Unique ID, One time saved key or DP only. • Legacy mode will allow any devices to be connected. In this mode the connec- tion manager auto connects to any new devices which are plugged in.

  • Page 142: Overclocking Performance Menu (Advanced Menu)

    BIOS Utilities Overclocking Performance Menu (Advanced Menu)  This menu allows you to adjust settings for memory performance. Note that this may cause system errors or damage. Overclocking Issues Note that CPU overclocking can be configured in the Control Center (see “CPU / If you get any errors due Memory Overclocking Support”...

  • Page 143: Sata Mode (Advanced Menu)

    BIOS Utilities SATA Mode (Advanced Menu) You can configure SATA (Serial ATA) control to operate in AHCI (Advanced Host Controller Interface), RAID (Redundant Array of Independent disks) or Intel RST Premium (for Intel Optane ) mode from this menu. The SATA Mode should be ™...

  • Page 144: Boot Logo (Advanced Menu)

    BIOS Utilities If you wish to change your SATA mode to/from AHCI/RAID mode you will receive a message (see overleaf) to notify you that doing so may prevent your operating sys- tem from booting, and may require a reinstall of the OS. If you do wish to change the SATA mode then backup any necessary data on your hard disk(s) as you will need wipe the disks clean in order to prevent system problems.

  • Page 145: Security Menu

    BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...

  • Page 146: Set User Password (Security Menu)

    BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning Note: You can only set the user password after you have set the supervisor pass- If you set a boot pass- word.

  • Page 147: Secure Boot Control (Security Menu)

    BIOS Utilities Secure Boot Control (Security Menu) Secure Boot Control prevents unauthorized operating systems and software from loading during the startup process. Secure Boot is available as a menu option if you have enabled UEFI Boot (see “Boot Menu” on page 5 - 21).

  • Page 148: Tpm Configuration (Security Menu)

    BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the TPM State. Select TPM Configuration and press En- ter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to support TPM (see “Trusted Platform Module”...

  • Page 149: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 11 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.

  • Page 150: Boot Option Priorities (Boot Menu)

    BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to select the Boot Option # and use the arrow keys to select any device in order to move its boot priority up and down the list (the selected device will be highlighted in white).

  • Page 151: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 12 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
  • Page 152 BIOS Utilities 5 - 24...

  • Page 153: Modules Overview

    Modules Chapter 6: Modules Overview This chapter contains the information on the various modules (some of which are optional) which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative. The chapter includes information on the following: •...

  • Page 154: Setting Up Sata Raid, Optane™ Or Ahci Mode

    Modules Setting Up SATA RAID, Optane™ or AHCI Mode  Note that your system can be set up as a RAID OR to support Intel® Optane™, RAID Hard Disks/ it cannot be set to support both systems. Solid State Drives AHCI Mode All SSDs in a RAID Advanced Host Controller Interface (AHCI) is an interface specification that allows...

  • Page 155: Intel® Rapid Storage Technology Application

    Modules Intel Rapid Storage Technology Application ® Make sure you install the Intel® Rapid Storage Technology application if you have set up your HDDs/SSDs in AHCI, RAID, OR Optane™ mode (see “Intel® Rapid Storage Technology” on page 6 - 57). Note the following: •...
  • Page 156 Modules RAID Level Description Table 6 - 1 RAID Levels Identical drives reading and writing data in parallel to increase performance. RAID 0 RAID 0 implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive.

  • Page 157: Raid Setup Procedure

    Modules RAID Setup Procedure Table 6 - 2 The actual procedure for setting up a RAID system will depend on whether or not RAID Levels your system has UEFI enabled or not, and if you are using 2 * PCIE SSDs with the Windows 10 OS installed on one of them.

  • Page 158: Raid Setup - Uefi Enabled

    Modules RAID Setup - UEFI Enabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 2, on page 6 - 5) you will require two identical solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
  • Page 159 Modules Select Create RAID Volume and press <Enter>. Figure 6 - 1 Create RAID Volume (Advanced > Intel(R) 10. You can now setup your RAID volume using any two installed disks. Rapid Storage 11. Go to Name: and press <Enter>. Technology 12.
  • Page 160 Modules 13. Go to RAID Level: and press <Enter>. 14. Choose the RAID Level required (see Table 6 - 2, on page 6 - 5 for details) and press <Enter>. • RAID0 (Stripe) • RAID1 (Mirror) 15. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>.
  • Page 161 Modules 17. You should select two identical SSDs to form your RAID volume. 18. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to your requirements (it is recommended that you set the “Strip Size” to 128KB). 19.
  • Page 162 Modules 22. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the condition in the bulleted point below is met before doing so. • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- puter starts up it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD).

  • Page 163: Raid Setup (2 * Pcie Ssds) - Uefi Enabled

    Modules RAID Setup (2 * PCIE SSDs) - UEFI Enabled If you are setting up a RAID using 2 * PCIE SSDs, with the Windows 10 OS in- stalled on one of them, then follow the setup procedure below: To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 2, on page 6 - 5) you will...
  • Page 164 Modules Go to the operable computer and insert a USB Flash drive. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive of the operable computer. Copy the f6flpy-x64 folder from the location below (D: denotes your DVD drive) on the Device Drivers &...
  • Page 165 Modules Figure 6 - 6 Name the RAID Volume (Advanced > Intel(R) Rapid Storage Technology) 16. Go to RAID Level: and press <Enter>. 17. Choose the RAID Level required (see Table 6 - 2, on page 6 - 5 for details) and press <Enter>.
  • Page 166 Modules 18. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>. 19. Move the cursor down (use the arrow keys) onto to X (o select the disk required and press <Enter>. Figure 6 - 7 Select Disks (Advanced >...
  • Page 167 Modules 23. The RAID volume will then be created and the RAID information will be displayed under Intel(R) Rapid Storage Technology (in the Advanced menu). Figure 6 - 8 Created RAID Information (Advanced > Intel(R) Rapid Storage Technology) 24. Press <Esc> to exit the menu. 25.
  • Page 168 Modules 27. Select the DVD drive containing the Windows 10 OS DVD and press <Enter>. 28. Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc. 29. Click Next > Install Now to continue installing the operating system as normal (see your Windows documentation if you need help on installing the Windows OS).

  • Page 169: Raid Setup - Uefi Disabled

    Modules RAID Setup - UEFI Disabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 2, on page 6 - 5) you will require two identical solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
  • Page 170 Modules Select 1.Create RAID Volume and press Enter. Intel(R) Rapid Storage Technology - Option ROM - ************ Figure 6 - 9 Copyright (C) Intel Corporation. All rights reserved. Intel(R) Rapid [ MAIN MENU Storage Technology Create RAID Volume Recovery Volume Options Option ROM Delete RAID Volume Acceleration Options...
  • Page 171 Modules 13. Press Enter and select the Capacity size (best set to default). 14. Press Enter to select Create Volume. 15. Press Enter to create the volume, and confirm the selection by pressing Y. 16. This will now return to the main menu. Figure 6 - 10 RAID Created 17.
  • Page 172 Modules 18. As the computer starts up make sure the Windows 10 OS DVD is in the attached DVD drive and it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD). Alternatively you can press <F7> as the computer starts up to bring up the boot device menu.

  • Page 173: Deleting A Raid (Windows 10)

    Modules Deleting a RAID (Windows 10) If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...

  • Page 174: Intel® Optane™ Setup Procedure

    Modules Intel® Optane™ Setup Procedure After initial setup make sure you install the Intel Rapid Storage Technology driver - see “IRST Driver Installation” on page 6 - 57). See also “Clearing Intel® Optane™” on page 6 - 26 (however backup up any nec- essary files and data before deleting an Optane setup, as doing so will result in the loss of all data on the volumes).
  • Page 175 Modules Select SATA Mode (see page 12), press <Enter> and select “Intel RST Premium”. Figure 6 - 12 SATA Mode Selection (BIOS) Press <F4> and <Yes> to “Save Changes and Reset”. As the computer restarts press <F2> to enter the BIOS again. 10.
  • Page 176 Modules 12. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the  condition in the bulleted point below is met before doing so. Creating a Windows • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- Partition for Optane puter starts up it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD).
  • Page 177 Modules 24. After installing the Intel® Rapid Storage Technology application you can access Device Manager (right-click the Start menu and select Device Manager). 25. Click Disk drives to check the Optane drive. Figure 6 - 14 Device Manager (Disk drives) Setting Up SATA RAID, Optane™...

  • Page 178: Clearing Intel® Optane

    Modules Intel® Optane™ Clearing If you wish to clear an existing Intel® Optane™ setup then follow the procedure be- low to do so. However backup up any necessary files and data before clearing an Intel® Optane™ setup, as doing so will result in the loss of all data on the volumes. Make sure that Intel®...
  • Page 179 Modules Select “Deconcatentate” and press <Enter>. Figure 6 - 16 Intel(R) Rapid Storage Technology (Deconcatentate) Select Yes from the “Are you sure you want to perform deconcatentation” option. Setting Up SATA RAID, Optane™ or AHCI Mode 6 - 27...
  • Page 180 Modules Select “Start deconcatentation” and press <Enter>. Figure 6 - 17 Intel(R) Rapid Storage Technology (Start Deconcatentation) The system will return to the standard Intel(R) Rapid Storage Technology menu when complete (see Figure 6 - 13 on page 6 - 23).

  • Page 181: Wireless Lan Module

    Modules Wireless LAN Module  If you have included an Intel®, Qualcomm Atheros or WLAN AD combo module Wireless Device is on (i.e. the system is not in Airplane Mode) before installing the driver. Operation Aboard Aircraft Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - The use of any portable Note that you need to install both the WLAN &...

  • Page 182: Intel® Wlan Driver Installation

    Modules Intel® WLAN Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.

  • Page 183: Wlan Ad Combo Driver Installation

    Modules WLAN AD Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.

  • Page 184: Wlan Configuration In Windows

    Modules WLAN Configuration in Windows You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Click the Wireless icon in the notification area of the taskbar.
  • Page 185 Modules Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display Connected status Select any connected network and click Disconnect to disconnect from a connected access point.
  • Page 186 Modules You can click the Airplane Mode button to turn the mode On or Off. 10. You need to either use Airplane Mode, or turn the WLAN module off aboard aircraft. 11. Network & Internet in Windows Settings will bring up a more comprehensive list of network and internet settings including Wi-Fi (can be turned on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off) VPN, Dial-up, Ethernet and Proxy.

  • Page 187: Fingerprint Reader Module

    Modules Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Fingerprint Reader Make sure you have administrator’s rights to your computer, and have a Windows and Power Saving password enabled for full security protection. States There are two different fingerprint modules supplied with this model.

  • Page 188: Fingerprint Reader Driver Installation

    Modules Fingerprint Reader Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers. 3. Click 2.Install Fingerprint Driver > Yes. 4.

  • Page 189: Fingerprint Module Configuration

    Modules Fingerprint Module Configuration  Click the Settings item in the Start Menu and then click Accounts and click Sign- PIN Code in options. You will need to add a Windows password (click Add under Password). You will be asked to add After you have added the password you will need to also add a PIN.
  • Page 190 Modules You will be instructed to swipe the same finger across the reader a number of times (this may be in excess of 20 times). Try to present different parts of your finger in different positions (similar to the various positions you may use when using it, and if you see red at any point try a different position).

  • Page 191: Bluetooth & Wlan Combo Module

    Modules Bluetooth & WLAN Combo Module  If your purchase option includes the Combination Wireless LAN & Bluetooth Wireless Device module (either Intel®, Qualcomm Atheros or WLAN AD module) then install Operation Aboard the driver as instructed on the following pages for the Intel and 3rd Party modules Aircraft (the WLAN AD module does not require a Bluetooth driver installation).

  • Page 192: Intel Bluetooth Combo Driver Installation

    Modules Intel Bluetooth Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 3.Install Combo BT Driver > Yes. 4.
  • Page 193 Modules Bluetooth Configuration in Windows Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Add a Bluetooth Device). Click Bluetooth & other devices and make sure Bluetooth is On. Click Add Bluetooth or other device > Bluetooth (Add a device) and a list of discovered devices will appear.
  • Page 194 Modules Double-click the device you want to pair with the computer and click Connect, if the PIN matches that on the device to which you wish to connect (you may need to click paid on the device). Figure 6 - 24 Bluetooth Connect 6 - 42 Bluetooth &...
  • Page 195 Modules Select a device and click Remove Device to disconnect from any device (click Yes to confirm). Figure 6 - 25 Bluetooth Remove Device Bluetooth & WLAN Combo Module 6 - 43...

  • Page 196: To Make Your Computer Discoverable To Bluetooth Devices

    Modules To Make your Computer Discoverable to Bluetooth Devices Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Open Settings). Click Bluetooth & other devices and click More Bluetooth options. In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box (Discovery) has a check inside it.

  • Page 197: Thunderbolt Port Driver

    Modules Thunderbolt Port Driver If you have included the Thunderbolt 3 combo port (factory option) in your pur- chase configuration then you need to install the driver. Before installing the Thunderbolt driver it is necessary to initialize the port first. To do so simply insert any USB Type C device (e.g.
  • Page 198 Modules  Thunderbolt Port Devices If your purchase option includes a Thunderbolt port note the following: When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device. Ejecting Thunderbolt Devices In order to prevent system problems make sure you do not simply pull the cable out from the Thunderbolt port.

  • Page 199: Sound Blaster Audio

    Modules Sound Blaster Audio Install the Sound Blaster AP to allow you to configure the audio settings to your requirements for the best performance in games, music and movies. Sound Blaster Audio AP Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc an attached DVD drive.

  • Page 200: Sound Blaster Connect

    Modules Sound Blaster Connect  The Sound Blaster Connect BLASTER X EXPERIEINCE home Dashboard con- Setup for External tains a number of preset audio configurations for your use, or use the Personal set- Speakers/Headphones ting to configure the settings to your own preference (any changes made to existing If you find the sound is settings will automatically be assigned to Personal).

  • Page 201: Sound Blaster Connect - Sound

    Modules Sound Blaster Connect - Sound The Sound page allows you to adjust the Personal settings for Reality 3D, Equal- izer, Acoustic Engine, Scout Mode and Environment. Sound Blaster Cinema 3 Reality 3D allows you to enable 5.1/71 surround sound for headphones or speakers for Music, Movie or Games (click the button to turn it on).
  • Page 202 Modules The Equalizer allows you to manually adjust the Custom settings. Figure 6 - 30 Sound Blaster Connect (Equalizer) 6 - 50 Sound Blaster Audio...
  • Page 203 Modules The Acoustic Engine offers a suite of playback technologies to enhance sound. Each playback technology has an On/Off button to allow you to enable/disable it, and most controls feature a dial to adjust the levels. Figure 6 - 31 Sound Blaster Connect (Acoustic Engine)
  • Page 204 Modules Sound Blaster Connect - Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear en- emies in games from a further distance away than would normally be possible. Figure 6 - 32 Sound Blaster Connect (Scout Mode)
  • Page 205 Modules Sound Blaster Connect - Environment These profiles add a sense of realism to the gaming experience. Figure 6 - 33 Sound Blaster Connect (Environment) Sound Blaster Audio 6 - 53...
  • Page 206 Modules Sound Blaster Connect - Voice Morph These profiles allow you to alter your voice in gaming or online chats. Figure 6 - 34 Sound Blaster Connect (Voice Morph) 6 - 54 Sound Blaster Audio...
  • Page 207 Modules Sound Blaster Connect - Setup Setup at the bottom left of the screen contains 2 headings (Speaker and Calibra- tion) which allow you to select the appropriate type of speakers or headphones for your system, and to adjust their calibration. Figure 6 - 35 Sound Blaster Connect...
  • Page 208 Modules Sound Blaster Connect - Settings General Settings at the bottom left of the screen allows you to set the language and distance preferences and to check for the latest application updates. Click Reset in Recovery to return to the factory default settlings. Figure 6 - 36 Sound Blaster Connect...

  • Page 209: Intel® Rapid Storage Technology

    Modules Intel Rapid Storage Technology ®  The Intel Rapid Storage Technology application provides high-performance IRST and M.2 PCI-e AHCI and RAID/Intel® Optane™ system capabilities. Install the Intel Rapid SSDs Storage Technology application (after installing all necessary drivers in the correct Note that Intel®...

  • Page 210: Intel® Rapid Storage Technology For Raid Systems

    Modules Intel® Rapid Storage Technology for RAID Systems  Intel® Rapid Storage Technology application displays status information on your IRST and M.2 PCI-e RAID configuration. Run the Intel® Rapid Storage Technology application from SSDs the item in the Start menu. Note that Intel®...
  • Page 211 Modules Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up. Click the Help menu (or press F1) for instructions on how to recover or recreate RAID Vol- Click the Help (or press F1) menu button at the...

  • Page 212: Raid Volume Data Verification And Repair

    Modules RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID 0 or RAID 1 volume. The table outlines what occurs for each RAID level: RAID Verify Verify & Repair Level Table 6 - 3 RAID 0...
  • Page 213 Modules Verifying and Repairing RAID Volume Data Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. Click Manage and click Advanced. Click Verify and click Verify (button) to begin the process (in some cases you may be required to initialize a volume before verification).
  • Page 214 Modules The completion percentage will be listed under Status (verifying and repairing).  Click Close in the Verify Volume Data Results window. Scheduling Verify & Repair You can schedule verifi- cation and repair by clicking Preferences > Scheduler abling a set time for ver- ification and repair.

  • Page 215: Intel® Rapid Storage Technology For Optane Systems

    Modules Intel® Rapid Storage Technology for Optane Systems Intel® Rapid Storage Technology application displays status information on your Intel® Optane™ configuration. Run the Intel® Rapid Storage Technology appli- cation from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.

  • Page 216: Enabling Intel® Optane

    Modules Enabling Intel® Optane™ Run the Intel® Rapid Storage Technology application. Click Enable. Figure 6 - 42 ® IRST - Intel ™ Optane Memory (Enable) Enable The system will pop-up a message and ask you to select a compatible fast drive (in this case there should only be one option).
  • Page 217 Modules You will need to restart the computer after enabling Optane, and make sure the system is powered by the powered AC/DC adapter, and not by battery only. Click Yes to begin the process (this may take some time). After the process has been completed restart the computer. After restarting can access Device Manager (right-click the Start menu and select Device Manager).
  • Page 218 Modules Run the Intel® Rapid Storage Technology application to check the status. Figure 6 - 45 ® IRST - Intel ™ Optane Memory (Enabled) 6 - 66 Intel® Rapid Storage Technology...

  • Page 219: Disabling Intel® Optane

    Modules Disabling Intel® Optane™  If you need to disable Intel® Optane™ for any reason follow these instructions. Disabling Intel® Run the Intel® Rapid Storage Technology application. Optane™ Click Disable. Disable Intel® Optane™ if you want to reinstall/ reset the system or up- date the IRST driver.
  • Page 220 Modules Restart the computer to complete the process.  Run the Intel® Rapid Storage Technology application. The Status of Intel® Optane™ Memory is indicated in the Window. HDDs & Intel® To enable Intel® Optane™ Memory follow the process indicated in “Enabling Optane™...

  • Page 221: Pc Camera Module

    Modules PC Camera Module When the PC Camera application is run the LED indicator to the left of the camera will be illuminated (see Figure 1 - 2 on page 1 - 6). Note that you need to use the Camera app in Windows to take pictures and capture video.

  • Page 222: Camera App

    Modules Camera App Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app). The interface displays two buttons on the right of the screen;...
  • Page 223 Modules Click Settings to access the camera settings menu to make adjustments for Camera press and hold button, photo Aspect ratio, Framing grid, Time lapse, video recording frame rates and Flicker reduction.  Camera Settings The Self Timer can be set to take Photos after 2, 5 or 10 seconds and can also be set to continue taking pictures until the camera button is pressed again (Photo Burst).
  • Page 224 Modules With the Pro menu expanded you can access the Exposure compensation button to adjust the brightness. Figure 6 - 52 Camera Brightness Adjustment 6 - 72 PC Camera Module...

  • Page 225: Taking Pictures/Capturing Video

    Modules Taking Pictures/Capturing Video Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app). Click to select either photo or video modes.
  • Page 226 Modules Captured photos and videos will be saved to the Photos app stored in the Start menu (type Photos into the search box if you cannot find the app). You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen.

  • Page 227: Trusted Platform Module

    Modules Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.

  • Page 228: Enabling & Managing Tpm

    Modules Enabling & Managing TPM  Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Clearing TPM Use the arrow keys to select the Security menu. Information Select TPM Configuration and press Enter to access the sub-menu. If you need to clear ex- Press Enter under Security Device Support menu and select Enable.

  • Page 229: Tpm Management In Windows

    Modules TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 56 BitLocker Drive Encryption (TPM Administration) Trusted Platform Module 6 - 77...
  • Page 230 Modules The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 57 Trusted Platform Module (TPM) Management on...

  • Page 231: Tpm Actions

    Modules TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
  • Page 232 Modules BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.

  • Page 233: Troubleshooting Overview

    Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.

  • Page 234: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.

  • Page 235: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.

  • Page 236: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.

  • Page 237: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if as this may violate the terms of your warranty.
  • Page 238 Troubleshooting • Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found; Example - if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem.

  • Page 239: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 240 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 241 Troubleshooting Problem Possible Cause - Solution Nothing appears on screen. The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F12 (see “Configuring the Power Buttons” on page 3 - 10). The screen controls need to be adjusted. Toggle the screen control key combinations Fn + F8/F9.
  • Page 242 Troubleshooting Problem Possible Cause - Solution The sound cannot be heard or the volume The volume might be set too low. Check the volume control in the Volume is very low. Control Panel in the Windows notification area, or use the key combination Fn + F5 and F6 (see “Function Keys &...
  • Page 243 Troubleshooting Problem Possible Cause - Solution The computer is off (or in Sleep Mode) but The port is not powered on. Toggle power to the port using the Fn + power powered by the AC/DC adapter plugged in button combination. to a working outlet, or by battery with a This function may not work with certain external USB compliant devices (check capacity above 20%.
  • Page 244 Troubleshooting Problem Possible Cause - Solution A file cannot be copied to/from a The transfer of data between the computer and a Bluetooth enabled device is connected Bluetooth device. supported in one direction only (simultaneous data transfer is not supported). If you are copying a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process has been completed No sound can be heard through an HDMI...
  • Page 245 Troubleshooting Problem Possible Cause - Solution When the system is set to RAID Level 1 This is normal as the system is simply informing you that the RAID system the lower right corner of the screen will is protecting you from a disk failure, and if one disk dies your data will be still display the message "Data on one or be safe.
  • Page 246 Troubleshooting Problem Possible Cause - Solution I have used Update Driver in Device It is very important that the drivers are installed in the order indicated in Chapter Manager (Unknown device > Other 4 (which is the numbered installation order on the Device Drivers & Utilities + Devices) to try and install the Airplane User’s Manual disc).
  • Page 247 Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
  • Page 248 Troubleshooting Problem Possible Cause - Solution I can’t hear any sound from the You need to enable listening to the microphone in the audio control panel in microphone in my connected headset, order to hear any sound through your connected headset as follows: when trying to test the audio playback.
  • Page 249 Troubleshooting Problem Possible Cause - Solution When I record audio, and the Sound You will need to reduce the reverb level in the Blaster Experience mode in the Blaster Audio system environment Sound Blaster AP: (Blaster Experience) is configured in Select Gaming from the Blaster Experience (Dashboard).

  • Page 250: Intel® Optane™ Notes

    Troubleshooting Intel® Optane™ Notes Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system performance. However note the following; • The SATA Mode should be set BEFORE installing an operating system, and after you have backed up all necessary files and data (see sidebar).

  • Page 251: Interface (Ports & Jacks) Overview

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the ports & jacks which allow your computer to commu- nicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...

  • Page 252: Ports And Jacks

    Interface (Ports & Jacks) Ports and Jacks Item Description 2-in-1 Audio Jack (Line- The Line-Out jack allows you to play audio sources through external speakers. In addition this Out & S/PDIF-Out Jack) jack also functions as a S/PDIF (Sony/Philips Digital Interface Format) Out port allowing you to connect your DVD-capable PC to a Dolby AC-3 compatible receiver for “5.1”...

  • Page 253: Microphone-In Jack

    Interface (Ports & Jacks) Item Description Microphone-In Jack Plug an external microphone in to this jack to record on your computer. Mini DisplayPorts 1.3 The Mini DisplayPorts are miniaturized versions of the DisplayPort, which is a digital display interface standard that allows a digital audio/video interconnect, between the computer and its external display or a home-theater system.

  • Page 254: Usb 3.1 (Usb 3.1 Gen 2 Type C) Port (Factory Option)

    Interface (Ports & Jacks) Item Description USB 3.0 (USB 3.1 Gen 1 These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for Type A) Port high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.

  • Page 255: Type C Port (Factory Option

    Interface (Ports & Jacks) Item Description Thunderbolt 3 Port/ This unified Thunderbolt 3 port/ USB 3.1 Gen 2 port allows for the connection of external ™ USB 3.1 Gen 2, peripherals to the computer by combining PCI Express (PCIe), DisplayPort (DP), USB 3.1 and its Type C Port own Thunderbolt 3 technologies.
  • Page 256 Interface (Ports & Jacks) A - 6...

  • Page 257: Control Center & Flexikey® Overview

    Control Center & Flexikey® Appendix B: Control Center & Flexikey® Overview The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli- cations. Control Center Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn modules on/off.
  • Page 258 Control Center & Flexikey®  Control Center Access To run the Control Center press the Fn + Esc key combination, or double-click the icon the notification area of the taskbar. Close the Control Center by clicking the close icon in the top right of the panel (move the cursor onto the top right corner of the panel to highlight it).

  • Page 259: Power Modes

    Control Center & Flexikey® Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect the Power Conservation Mode, Airplane Mode, Power Plan and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.

  • Page 260: Control Center Menus

    Control Center & Flexikey® Control Center Menus The Control Center contains 3 menu headings (System Program, Device and Gaming) under the Power Modes. Click the menu headings and then click any of the buttons outlined on the following pages.  Display Utility The Display Utility icon will only appear in the Sys-...

  • Page 261: Power Status (System Program

    Control Center & Flexikey® Power Status (System Program) The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. Brightness (System Program) The Brightness icon will show the current screen brightness level.

  • Page 262: This System Supports Power Saving Power

    Control Center & Flexikey® Power Conservation (System Program) This system supports Power Saving power management features that place computers (CPU, hard drive, etc.) into a low-power sleep modes after a desig- nated period of inactivity (see “Power Conservation Modes” on page 3 - 13).

  • Page 263: Backlight Keyboard (Optional) - Enter Sleep Timer (Device

    Control Center & Flexikey® Backlight Keyboard (optional) - Enter Sleep Timer (Device) Enable and then select the amount of time the system for which the system is idle before the keyboard LED enters sleep mode (i.e. the LED keyboard illumination will turn off to save power).

  • Page 264: Gpu Switch (Gaming

    Control Center & Flexikey® GPU Switch (Gaming) Select if the system uses either Microsoft Hybrid Graphics Mode (MSHYBRID) or Discrete Graphics Mode (DISCRETE). MSHYBRID is selected by default. After selecting MSHYBRID, the computer’s operating sys- tem (and some applications) will automatically switch between the integrated GPU and the discrete GPU when required by the applications in use.

  • Page 265: Display Utility (System Program For High Definition Displays Only

    Control Center & Flexikey® Display Utility (System Program for High Definition displays only) The Display Utility icon will only appear in the System Program menu if your display’s resolution is QHD (2560 * 1440) or above. The Display Utility allows you to adjust text size on the screen to make it easier to view. The initial screen will display the default Express settings as indicated below.
  • Page 266 Control Center & Flexikey® Click Advanced to adjust the settings to adjust the overall DPI scaling to your requirements, or you can also click on the items (Icons, Title Bars, Message Boxes, Menus, Tool Tips & Palette Titles) in the lower half of the screen to customize the text size.
  • Page 267 Control Center & Flexikey® The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item. Figure B - 6 - Time Zone (if Display Utility is Included) Overview B - 11...

  • Page 268: Cpu / Memory Overclocking Support

    Control Center & Flexikey® CPU / Memory Overclocking Support You can enable overclocking support for systems with a compatible CPU (contact your distributor/supplier for details) and Memory. This can be done in the BIOS (see “Overclocking Performance Menu (Advanced Menu)” on page 5 - 14) or by using the Control Center utility (make sure you have installed the Control Center AP driver).
  • Page 269 Control Center & Flexikey® You can access the CPU Memory Overclocking utility from the Control Center or taskbar notification area.  Fan Speed If you have enabled CPU overclocking the Fan Speed will also automatically be set to overclock (do not adjust this fan speed setting if you have enabled CPU overclocking).

  • Page 270: Cpu Overclocking

    Control Center & Flexikey® CPU Overclocking Click the CPU tab at the bottom right of the screen and the CPU overclocking tab will pop out to allow adjust- ments to be made. Click Save to retain the settings. A warning will pop-up to remind that activating CPU overclocking may cause system instability. Click OK to retain the saved changes or Cancel to return to the utility.

  • Page 271: Memory Overclocking

    Control Center & Flexikey® Memory Overclocking Click the Memory tab at the bottom right of the screen and the Memory overclocking tab will pop out to allow adjustments to be made. Click Custom to adjust any settings from the drop-down menus. Click Save to retain the settings.

  • Page 272: B - 16 Gpu Overclocking

    Control Center & Flexikey® GPU Overclocking Click the button to access the Graphics Processing Unit (or GPU) overclocking menu for certain types of CPU and GPU (contact your distributor or supplier to see if this is applicable to your model). Overclocking the GPU involves running your graphics processor at a faster speed than originally intended.
  • Page 273 Control Center & Flexikey® Overclocking should only be enabled when powered by a plugged-in adapter, and not on battery power. The Fan Speed will also automatically be set to overclock (do not adjust this fan speed setting if you have enabled GPU overclocking).

  • Page 274: Gpu Overclocking

    Control Center & Flexikey® GPU Overclocking Click On to enable GPU overclocking. Use the sliders to adjust the settings for Core Increment, Memory Increment and Fan Speed Offset. Click Save to retain the setting changes, and then click OK when the system warning message appears, or Cancel to return to the utility.
  • Page 275 Control Center & Flexikey® FlexiAccess Application If you have an Android compatible device, you can download the FlexiAccess application to use in conjunction with your overclocked GPU. The application will allow you to adjust the GPU settings from your Android com- patible device while connected by Bluetooth.
  • Page 276 Control Center & Flexikey® When the computer and Android compatible device are connected, go to the Control Center > Device and click on the FlexiAccess icon to run the app on the computer, and then run the app on the Android compatible device.

  • Page 277: Flexikey® Application

    Control Center & Flexikey® Flexikey® Application Click the button in the Control Center, or the click the icon in the notification area of the taskbar, to access the Flexikey® application. Profiles The menus on the left side of the application relate to Profiles. You can Add or Delete Profiles (you can main- tain 12 active Profiles), Export and Import profiles from the menus.

  • Page 278: Language Interface

    Control Center & Flexikey® Flexikey® Application Features • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
  • Page 279 Control Center & Flexikey® Enabling or Disabling Flexikey® You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by using the Fn + Backspace key combination. Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again.
  • Page 280 Control Center & Flexikey® Keyboard Settings The keyboard settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the Action Type (Express Key, Launch App, Express Text or Disable) from the menu at the bottom of the page.
  • Page 281 Control Center & Flexikey® Mouse Settings When an external mouse is attached, the mouse settings allow you to configure actions for the left , right and middle buttons of the attached mouse, and also for any backward and forward buttons if appli- cable (on a gaming type mouse).

  • Page 282: Keyboard Settings - Express Key

    Control Center & Flexikey® Keyboard Settings - Express Key To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express Key. Enable and select the keyboard under your chosen profile, click on a key to select it, and then click to select Express Key in Action Type.
  • Page 283 Control Center & Flexikey® Click Save to save the settings within your chosen profile. If you want to remove any individual key click to select it, and then click Delete. If you want to clear all the settings click Restore to return to the default key setting. 10.

  • Page 284: Enabling Time Record

    Control Center & Flexikey® Enabling Time Record If you want to create a delay between key presses within the key combination, then you can use Time Record function to do so. Enable and select the keyboard under your chosen profile, click to select a key for the shortcut action, and then click to select Express Key in Action Type.
  • Page 285 Control Center & Flexikey® You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number for the delay between the key presses. Figure B - 23 - Time Record Between Key Presses Click to close the Time Record window.

  • Page 286: Keyboard Settings - Launch App

    Control Center & Flexikey® Keyboard Settings - Launch App You can configure keys to launch any application or program as follows: Enable and select the keyboard under your chosen profile, click to select a key to launch the application, and then click to select Launch App in Action Type.
  • Page 287 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The key will now be configured to open the selected application under your chosen Profile, and the key will appear in green. Figure B - 25 - Key Set to Launch App If you want to remove any Launch App Key, select it and click on Restore.

  • Page 288: Keyboard Settings - Express Text

    Control Center & Flexikey® Keyboard Settings - Express Text A single key can be set to send a string of text within any application using Express Text. Enable and select the keyboard under your chosen profile, click to select a key, and then click to select Express Text in Action Type.
  • Page 289 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in blue.

  • Page 290: Keyboard Settings - Disable

    Control Center & Flexikey® Keyboard Settings - Disable You can use the program to disable any keys not required. Enable and select the keyboard under your chosen profile, click to select a key to disable, and then click to select Disable in Action Type.

  • Page 291: Mouse Settings - Express Key

    Control Center & Flexikey® Mouse Settings - Express Key To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use Express Key. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.

  • Page 292: Enabling Time Record For Mouse Settings

    Control Center & Flexikey® Click in the Tool Tips field and type to give the key combination a name e.g. “Sprint Fwds”, then click back in the Name field (to avoid adding the recorded keys to the Tool Tips name). Click Start Record and then press the key or keys (in this case we will press Left Shift and W) required (make sure you press the key(s) required and do not click on them).

  • Page 293: Mouse Settings - Launch App

    Control Center & Flexikey® Mouse Settings - Launch App You can assign a mouse button click to launch any application or program as follows: Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.
  • Page 294 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The mouse click will now be configured to open the selected application under your chosen Profile, and the button will appear in green Click Save to save the settings within your chosen profile. Figure B - 30 - Mouse Button Set to Launch App B - 38 Mouse Settings - Launch App...

  • Page 295: Mouse Settings - Express Text

    Control Center & Flexikey® Mouse Settings - Express Text A mouse button click can be set to send a string of text within any application using Express Text. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Text in Action Type.
  • Page 296 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The mouse button click will now be configured to send the text message in the target program under your chosen Profile, and the button will appear in blue.

  • Page 297: Mouse Settings - Disable

    Control Center & Flexikey® Mouse Settings - Disable You can use the program to disable any mouse button clicks if not required. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Disable in Action Type.

  • Page 298: B - 42 Statistics

    Control Center & Flexikey® Statistics The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused, keys to save any accidental incorrect key presses. Click the Statistics Tab, and press Start Record to start recording the frequency of key presses for keys used. You can then go to the application you wish to use the profile for, and use the application as normal so that a standard set of keys used may be recorded.

  • Page 299: Video Driver Controls Overview

    Video Driver Controls Appendix C: Video Driver Controls Overview  The basic settings for configuring the LCD are outlined in “Video Features” on Video Card Options page 1 - 33. The basic video features for this computer can be configured using Dis- Note that this computer play Settings in Windows, NVIDA control panel or Intel(R) HD Graphics Con- model series may support a...

  • Page 300: Microsoft Hybrid Graphics Or Discrete Graphics Mode

    Video Driver Controls Microsoft Hybrid Graphics Or Discrete Graphics Mode  Your computer features a dedicated Discrete Graphics Mode, and a Microsoft Hy- brid Graphics Mode featuring switchable graphics technology. Taskbar Icon Moving mouse Microsoft Hybrid Graphics Mode - This seamless technology is designed to get pointer over the taskbar best performance from the graphics system while allowing longer battery life, with- icon (see above) will in-...

  • Page 301: Microsoft Hybrid Graphics

    Video Driver Controls Microsoft Hybrid Graphics Most notebook computers come with either a discrete or integrated graphics solu- tion. Discrete graphics solutions feature a dedicated Graphics Processing Unit (GPU) which are capable of playing games, watching HD video or running GPU-based ap- plications.
  • Page 302 Video Driver Controls How Switchable Technology works When the system is powered up and is displaying just the desktop, the dGPU will be powered off. In this case the system is running in the same way as a system without a discrete graphics solution.

  • Page 303: Video Driver Installation

    Video Driver Controls Video Driver Installation  Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - iGPU or dGPU Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive and click Install Drivers (button).

  • Page 304: Nvidia Geforce Experience

    Video Driver Controls NVIDIA GeForce Experience  If you have a working internet connection (and you will need remain connected NVIDIA GeForce to the internet to run NVIDIA GeForce Experience) you can click the NVIDIA Experience GeForce Experience desktop icon (or App) to run the application.

  • Page 305: Configure Other Displays Using Project

    Video Driver Controls Configure Other Displays Using Project You can configure attached displays from Project. Attach your display to the appropriate port, and turn it on. Press the + P key combination. Click on any one of the options from the menu to select PC screen only, Duplicate, Extend or Second screen only.

  • Page 306: Configuring An External Display In Windows

    Video Driver Controls Configuring an External Display In Windows The System > Display Control Panel in Settings may also be used to configure dis- plays. Attach your external display to the appropriate port, and turn it on. Click the Start Menu and click Settings > System (or right-click the desktop and select Display Settings).

  • Page 307: Hdmi Audio Configuration

    Video Driver Controls HDMI Audio Configuration  HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be clicking using the Go to the Sound control panel.
  • Page 308 Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 4 HDMI Device Properties C - 10 HDMI Audio Configuration...
  • Page 309 Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party application to play...

  • Page 310: Wireless Display

    Video Driver Controls Wireless Display  Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible ule (you need to make sure that your video adapter/display device is compatible Adapters with your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the For a list of compatible contents of the notebook display on another display (e.g.

  • Page 311: Wireless Display Configuration

    Video Driver Controls Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 10. Press the + P key combination. Click Connect to a wireless display (see overleaf if this does not appear) at the bottom of the Project screen and follow the steps to connect to any wireless enabled display.
  • Page 312 Video Driver Controls Double-click any detected display device in the list. You may then need to input a pin number for the device to which you are connecting and click Next. The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details).

  • Page 313: Display Devices & Options

    Video Driver Controls Display Devices & Options  Note that you can use external displays connected to the HDMI-Out port and/or Mini Attaching Displays Display ports. See your display device manual to see which formats are supported. Note the following when connecting multiple displays to your system. When you first attach an external display...

  • Page 314: Nvidia Control Panel

    Video Driver Controls NVIDIA Control Panel  More advanced video configuration options are provided in the NVIDIA Control NVIDIA Control Panel tab. Use the NVIDIA Control Panel to configure displays in Discrete mode. Panel Go to the Control Panel. To access the Ge- Double-click NVIDIA Control Panel (click to view the control panel in either Large Force..
  • Page 315 Video Driver Controls The NVIDIA Control Panel provides additional video configuration controls and  tools which allow quick access to features such as image settings, 3D Settings and video configuration. Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page.
  • Page 316 Video Driver Controls Further menu items will appear in the NVIDIA Control Panel in Discrete mode, pro- viding additional video configuration controls and tools which give access to fea- tures such as display configuration, 3D Settings etc. Figure C - 8 NVIDIA Control Panel C - 18 NVIDIA Control Panel...
  • Page 317 Video Driver Controls The Help menus provide index and search features, and direct links to the NVIDIA website etc. Figure C - 9 Help Menu NVIDIA Control Panel C - 19...
  • Page 318 Video Driver Controls Customization Options  One of the most important aspects of hybrid technology is that it will switch between Display GPU the integrated GPU and discrete GPU seamlessly and automatically, and does not re- Activity Icon quire any input from the user. However customization options are offered for users who prefer to set their own parameters for GPU usage.
  • Page 319 Video Driver Controls Close the NVIDIA Control Panel.  Find the executable file icon of the application you want to run. Right-click the icon and select Run with graphics processor from the context iGPU or dGPU menu. Select either High-performance NVIDIA processor (dGPU) or Integrated Note the NVIDIA con- graphics (iGPU) to run the program with the selected GPU.

  • Page 320: Customization Options

    Video Driver Controls Global Settings  Global settings allows you to set the preferred graphics processor for overall use. Ideally this would be the iGPU for battery life, but this can be set to the dGPU if pre- Customization ferred. Options Go to the NVIDIA Control Panel.
  • Page 321 Video Driver Controls Vertical Sync Setting It is recommended that you change the Vertical Sync setting from the default “use the 3D Application setting” to “On”. This is to support some applications/games which may not provide support the V-Sync feature directly in Discrete mode. Go to the NVIDIA Control Panel.
  • Page 322 Video Driver Controls Program Settings Program settings allows you to make specific adjustments for installed applications. Go to the NVIDIA Control Panel. Click Manage 3D Settings (3D Settings) and select Program Settings (tab). Select a program to customize from the drop-down menu, or click Add to add any program that does not appear in the menu.

  • Page 323: Change Resolution

    Video Driver Controls Change Resolution You can Change Resolution for your attached displays from the NVIDIA control panel. Attach your external display to the appropriate port, and turn it on. Go to the NVIDIA Control Panel. Double-click Display (if the sub-menus are not visible), and then click Change resolution.

  • Page 324: Display Devices - Nvidia Cp

    Video Driver Controls Display Devices - NVIDIA CP Note that you can use an HDMI (High-Definition Multimedia Interface) cable con- nected to the HDMI-Out port and/or DisplayPort compatible cable connected to a DisplayPort 1.3 to connect an external display. See your external display device’s manual to see which formats it supports.
  • Page 325 Video Driver Controls “Display Devices & Options” on page C -  Display Mode Description Sound Blaster Audio & HDMI Single One of the connected displays is used as the display device Connection Clone simply shows an exact copy of the Primary display desktop on the other Clone display(s).

  • Page 326: Configuring An External Display (Nvidia

    Video Driver Controls Configuring an External Display (NVIDIA)  Clone the External Displays Display Not Shown Attach your external displays to the appropriate ports, and turn them on. If the attached display Go to the NVIDIA Control Panel. does not appear in the Double-click Display (if the sub-menus are not visible), and then click Set up “1.Select the displays multiple displays.
  • Page 327 Video Driver Controls Extending the Display  Attach your external displays to the appropriate ports, and turn them on. Go to the NVIDIA Control Panel. Changing the Double-click Display (if the sub-menus are not visible), and then click Set up Primary Display on multiple displays.
  • Page 328 Video Driver Controls The Primary display (the main window display) will be denoted by an asterisk the top right corner of the icon. To change the Primary display right-click the icon and select Make primary. Click Apply > Yes to save any changes. Figure C - 18 Switch Primary Display...
  • Page 329 Video Driver Controls You can drag the icons to match the desktop layout you want to use (e.g. you may want to extend the display to the right or left of the primary display). 10. Click Apply > Yes to save any further changes. Figure C - 19 Drag Display Icons...

  • Page 330: Hdcp Status

    Video Driver Controls HDCP Status If your external display is HDCP (High Bandwith Digital Content protection) com- patible then the NVIDIA control panel will display the HDCP system status. Figure C - 20 HDCP Status C - 32 HDCP Status...

  • Page 331: Adjust Video Settings

    Video Driver Controls Adjust Video Settings You can adjust video color and image settings from the Video sub-menus. Go to the NVIDIA Control Panel. Click “+” next to Video if its sub-items are not shown and then click either Adjust video color settings or Adjust video image settings.

  • Page 332: Configure Surround, Physx

    Video Driver Controls Configure Surround, PhysX ® NVIDIA PhysX is a physics engine that can use the GPU to accelerate game and ® ® 3D application performance. You can select the GeForce video card or CPU as a PhysX processor, or configure the computer to auto-select a PhysX processor ®...

  • Page 333: Set Digital Audio

    Video Driver Controls Set Digital Audio As HDMI (High-Definition Multimedia Interface) carries both audio and video sig- nals you can configure the audio output from the NVIDIA control panel and Sound control panel. The settings will depend upon the external HDMI display to which you have connected.

  • Page 334: Intel® Hd Graphics Control Panel

    Video Driver Controls Intel HD Graphics Control Panel ® Advanced video configuration options are provided by the Intel HD Control Pan- ® el. Use the Intel HD Control Panel to configure displays in Hybrid mode. To ac- ® cess the control panel see below and overleaf: Right-click the Desktop and select Intel(R) Graphics Settings from the menu.
  • Page 335 Video Driver Controls Double-click the Intel(R) HD Graphics control panel in the Windows Control Panel. Figure C - 26 Control Panel Intel Graphics ® Settings Intel® HD Graphics Control Panel C - 37...
  • Page 336 Video Driver Controls You may make changes to any of the graphics properties by clicking the appropriate  menu panel and adjusting the settings from the menus. Home Click the Home button to return to the main menu screen in any of the sub- menu screens.
  • Page 337 Video Driver Controls Display Click either Display Settings or Color Settings to make display adjustments, in- cluding configuration for any attached external displays.  Configuring External Displays Figure C - 28 Intel ® HD Graphics When a single external dis- Control Panel play is attached to the HDMI or Display Ports, use the Sys-...
  • Page 338 Video Driver Controls The Custom Resolutions sub-menu allows you to adjust the display (or any at- tached display) to any width, height, refresh rate, color depth and underscan percent- age of your choice. Note that incorrect settings can cause system instability and even possible component damage, so this is adjusted at your own risk.
  • Page 339 Video Driver Controls This menu allows you to choose how 3D images are displayed. Performance gives the smoothest motion of images, Quality displays the most detail, Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer- ences.
  • Page 340 Video Driver Controls Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open- ing the application, rotating the display, scaling etc. Click Apply to save changes. Figure C - 31 Intel ® HD Graphics Control Panel Options and Support...
  • Page 341 Video Driver Controls Click the Options menu at the top of the screen to display the sub-menus. The In-  formation Center provides details on System Information, the Built-In Display and any attached displays. Preferences Go to the Preferences sub-menu in Options to configure the preferences for the Intel®...
  • Page 342 Video Driver Controls Video The Video menu allows you to brighten or darken movies, or to switch to vivid col- ors. The Preview image will display a sample image using the current settings. You can Save Profile and name the Profile to recall the settings at any time. Click Apply to save changes (select Color Enhancement, Image Enhancement, Image Scaling or Gamut Mapping from the menu).
  • Page 343 Video Driver Controls Click the Video menu at the top of the screen to display the sub-menus.The Image Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhance- ment, Noise Reduction, Contrast Enhancement and Film Mode Detection. Click Apply to save changes. Figure C - 34 Intel ®...
  • Page 344 Video Driver Controls Power The battery life can be extended through dynamic control of the frame rate if Ex- tended Battery Life for Gaming is enabled. Settings can be selected for when the system is powered by battery or is plugged in. Figure C - 35 Intel ®...
  • Page 345 Video Driver Controls Profiles You can select one of the preset profiles (Brighten Video, Darken Video and En- hance Video Colors) from the menu on the left. Alternatively you can go through the menus to make adjustments to your preferences for Display, Color, Video, Op- tions and Support and Power (tick any boxes for the settings required), and then Save the settings to a profile (which may be imported or exported).
  • Page 346 Video Driver Controls C - 48...

  • Page 347: Specifications

    Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.

  • Page 348: Note

    Specifications Note *Memory Modules (real operational Audio frequency depends on the FSB of the High Definition Audio Interface processor) S/PDIF Digital Output  Memory Expandable up to 32GB Built-In Array Microphone CPU Speed & Computer in DC Mode Compatible with 4GB, 8GB or 16GB Two Built-In 2W Speakers Modules Note that when the computer is in DC...

  • Page 349: Interface

    Specifications Interface Card Slots Intel® Dual Band Wireless-AC 8265 (2*2 802.11 a/c) M.2 WLAN Bluetooth Four USB 3.0 Ports (USB 3.1 Gen 1, Three M.2 Card Slots: Combo M.2 2230 Module (Factory Option) including 1 AC/DC Powered USB Port) Slot WLAN for M.2 2230 WLAN Combo Intel®...

  • Page 350: Power Management

    Specifications Power Management Features Dimensions & Weight Supports Wake on LAN (AC Mode Only) Shipping Mode 418.5mm(w) * 287mm(d) * 24.9mm(h) Supports Wake on USB FlexiCharger 3.4kg *Barebone System with 66WH Battery Supports Wake on RTC Alarm (AC Mode NVIDIA® G-Sync™ Technology in Only) Discrete Graphics Mode ( NVIDIA®...

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