Customer Service; Service Guide; Gotone Club; Service Hotline - NEC N6305 User Manual

9.1 service guide

The number of service after sale is : 8008207007（dial by fixed phone）

9.2 GoTone Club

Introduce newest information about China Mobile services such as client feedback plan, preferential
activities and service introduction. Only charge GPRS communication fee without information fee.

9.3 Service hotline

Client clicks "client service hotline" and call preset service number. Client can modify preset number in
settings.

9.4 Customer manager

After setting, call preset number directly.

9.5 Mobile secretary

Mobile secretary includes message sending, message divert and business service.

9.6 My monternet

Provide consulting, quitting all ordered monternet services.

9.7 Client service setting

Hotline: built-in number is 10086( after 2005) or 1860( before 2005). The setting can not be empty, that is,
unless client does not modify parameter, the number must be set and saved.
name of client manager: input name of client manager
Number of client manager: without built-in number, this setting can be empty.
Number of mobile secretary: built-in number is 12580. The setting can not be empty, that is, unless client
does not modify parameter, the number must be set and saved.
Area number of long-distance call: without built-in number, this setting can be empty.

9 Customer service

N6305's usermanual
第 49 页