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7 Troubleshooting
If you encounter problems when using this DVD player, check
the following points before requesting for service. If the problem
remains unsolved, go to the Philips web site (www.Philips.com/
support), or contact Philips (see Contact information). When you
contact Philips, ensure that your player is nearby and the model
number and serial number are available.
To Keep the warranty valid, never try to repair the DVD player by
yourself.
Problem
No picture
Disc can't be played
The player does
not respond to the
remote control
Distorted or B/W
picture with DVD
Player feels warm
When the player is in
use for a long period
of time, the surface
will be heated.
Solution
•
Ensure the DVD player is correctly
connected with the TV.
•
Ensure label side of the disc is facing
upward.
•
Clean the disc. And check if the disc is
defective by trying another disc.
•
Aim the remote control directly at the
sensor on the front of the player.
•
Avoid all obstacles that may interfere
with the signal path.
•
Inspect or replace the battery.
•
Use only discs formatted according to
the TV-set used (PAL/NTSC).
•
This is normal.
19
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