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Cisco 7942/7962 IP Phone Quick Reference Guide...
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Table of Contents 1. Overview of Cisco 7962 IP Phone 2. How do I? o place a call? o dial an internal extension? o put a call on “hold”? o transfer a call to an extension? o page someone (inside, outside, all-call)?
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Overview of Cisco 7962 IP Phone The light strip blinks when the phone rings, and is steady to 1 Handset with indicator light indicate a voice message is waiting. 2 LCD Display Time, date, phone number, caller ID, line/call status, soft key tables and graphics.
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How do I? Solution Notes Place a call? To place an external call, you must dial “6” first. There are several ways to place a Lift the handset and dial 6 + phone number call. The end user will decide OR which way is best for them. Press the “Speaker” button, dial 6 + phone number OR Without lifting the handset, press the “New Call” soft key, dial 6 + phone number OR Press the “Redial” soft key (for last call placed) dial an To place an internal extension call, dial the 4‐digit internal extension i.e. 3498. extension? put a call on Press the “Hold” soft key. The line button will flash hold? green. To return to the call, press the “Resume” soft key. transfer a During a call, press the “Trnsfr” soft key. Doing so If necessary, press “End call” and call to an automatically places the call on hold. Dial the then the “Hold” soft key button extension? extension to which you want to transfer the call. to return to the original call. When the call rings on the other end, press “Trnsfr” soft key again – or when the party answers, announce the call and then press “Trsnfr” soft key. ...
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missed calls? “Scroll/toggle” button, select from 1) Missed calls, 2) Received Calls or 3) Placed calls. • Use the “Scroll/toggle” button to select a particular record. • You may select to “dial”, “edit dial” a call from your history. “Exit” soft key returns you to the previous screen. • You may clear your history by pressing the “Clear” soft key or select “More” soft key then “Delete” soft key. set up a Turn a two‐party call into a conference call: Once the conference conference Step 1 – During the call, press the “Confrn” soft key – call initiator call? this automatically activates a new line and places the disconnects, no first party on hold. additional parties can Step 2 – Place a call to another number or extension. be added. Step 3 – When the call connects, press “Confrn” soft key again to add the new party to the conference call. Step 4 – repeat steps 1‐3 to add additional parties to conference call. adjust the Pick up your handset, press the “+” or the “‐“ volume handset button – press the “Save” soft key to save. volume? adjust the Leave handset in the cradle, press the “+” or the “‐“ ringer ...
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Once finished, you will have a red light turn on if someone has left you a message. To check messages, press “messages” button Enter your pin followed by # – your new messages will be played. Once played you will be given the following options: Repeat 1 Save 2 Delete 3 Forward 5 Mark New 6 Skip Back 7 Properties 9 Exit * Help 0 ‐ which repeats these options ...