Help Guide
Troubleshooting
Digital Music Player
NW-E393/E394/E395
Connection to a Computer
The computer does not recognize your Walkman.
Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot be
operated.] remains displayed on your Walkman screen.
You cannot install software to your computer.
The progress bar on the install screen does not proceed while installing the software.
Your Walkman is not recognized by Media Go.
Content such as music cannot be transferred from the computer to your Walkman.
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