Dell Inspiron 15 5000 Series Service Manual
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Dell Inspiron 15 5000 Series Service Manual

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See also: Service Manual , Owner's Manual
Inspiron 15 5000

Service Manual

Computer Model: Inspiron 15-5567
Regulatory Model: P66F
Regulatory Type: P66F001

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Summary of Contents for Dell Inspiron 15 5000 Series

  • Page 1: Service Manual

    Inspiron 15 5000 Service Manual Computer Model: Inspiron 15-5567 Regulatory Model: P66F Regulatory Type: P66F001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Before working inside your computer......10 ..................10 Before you begin ...................10 Safety instructions ................. 11 Recommended tools ....................12 Screw list After working inside your computer......14 Removing the optical drive........... 15 ....................15 Procedure Replacing the optical drive........... 19 ....................
  • Page 4 Replacing the memory modules........28 ....................28 Procedure ..................30 Post-requisites Removing the wireless card.......... 31 .................... 31 Prerequisites ....................31 Procedure Replacing the wireless card..........33 ....................33 Procedure ..................35 Post-requisites Removing the optical-drive interposer......36 ................... 36 Prerequisites ....................36 Procedure Replacing the optical-drive interposer......
  • Page 5 Replacing the I/O board..........44 ....................44 Procedure ..................44 Post-requisites Removing the hard drive..........45 ................... 45 Prerequisites ....................45 Procedure Replacing the hard drive..........48 ....................48 Procedure ..................48 Post-requisites Removing the battery..........49 ................... 49 Prerequisites ....................49 Procedure Replacing the battery..........
  • Page 6 Replacing the speakers..........58 ....................58 Procedure ..................58 Post-requisites Removing the system-board assembly......59 ................... 59 Prerequisites ....................60 Procedure Replacing the system-board assembly......64 ....................64 Procedure ..................65 Post-requisites Removing the heat-sink assembly........66 ................... 66 Prerequisites ....................67 Procedure Replacing the heat-sink assembly........
  • Page 7 Replacing the display assembly........80 ....................80 Procedure ..................80 Post-requisites Removing the display bezel...........81 .................... 81 Prerequisites ....................81 Procedure Replacing the display bezel.......... 83 ....................83 Procedure ..................83 Post-requisites Removing the camera..........84 ....................84 Prerequisites ....................84 Procedure Replacing the camera..........
  • Page 8 Replacing the display hinges........93 ....................93 Procedure ..................93 Post-requisites Removing the display cable..........94 ................... 94 Prerequisites ....................94 Procedure Replacing the display cable.......... 96 ....................96 Procedure ..................96 Post-requisites Removing the display back-cover and antenna assembly..............97 ....................97 Prerequisites ....................97...
  • Page 9 Removing the palm rest and keyboard assembly..108 ..................108 Prerequisites ....................109 Procedure Replacing the palm rest and keyboard assembly..110 ....................110 Procedure ..................110 Post-requisites Diagnostics..............112 Getting help and contacting Dell......... 114 ................. 114 Self-help resources ..................114 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...

  • Page 12: Screw List

    GUID-816A7381-2933-4438-A177-E6688DBB9E7B Screw list Component Secured to Screw type Quantity Screw image Base cover Palm rest and M2x2 Big Head 3 keyboard assembly Base cover Palm rest and M2x4 keyboard assembly Base cover Palm rest and M2.5x8 keyboard assembly Battery Palm rest and M2.5x5 keyboard assembly...
  • Page 13 Component Secured to Screw type Quantity Screw image Hinge (LCD Display back- M2x3 side) cover and antenna assembly I/O board Palm rest and M2.5x5 keyboard assembly Optical-drive Optical drive M2x3 bracket Optical-drive Palm rest and M2x2 Big Head 2 interposer keyboard assembly Palm rest and...

  • Page 14: After Working Inside Your Computer

    GUID-06588814-2678-4667-9FF9-C009F4BCE185 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 15: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-E85ABD07-B26F-44FC-9731-31D871BC4275 Procedure Remove the screw that secures the optical-drive assembly to the base cover.
  • Page 16 Slide the optical-drive assembly out of the optical-drive bay. optical-drive assembly M2x4 screw plastic scribe base cover Remove the screws that secure the optical-drive bracket to the optical drive.
  • Page 17 Remove the optical-drive bracket. optical drive M2x3 screws (2) optical-drive bracket...
  • Page 18 Pull the optical-drive bezel carefully to remove it from the optical drive. optical-drive bezel optical drive tabs (3)

  • Page 19: Replacing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-125B7F87-493C-4737-9187-834AC9519129 Procedure Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.

  • Page 20: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-23D2D516-90B7-4163-A50C-B2E52E691490 Prerequisites Remove the optical drive.

  • Page 21: Procedure

    GUID-B9630B7D-C146-43A6-89CA-DE271F30C997 Procedure Remove the screws that secure the base cover to the palm rest and keyboard assembly. M2.5x8 screws (13) M2x2 screws (3) M2x4 screw base cover Using a plastic scribe, pry the base cover starting from the top-left corner of the computer base.
  • Page 22 Lift the base cover off the palm rest and keyboard assembly at an angle. palm rest and keyboard plastic scribe assembly base cover NOTE: Follow step 4 and 5 only if you want to further remove any component from the computer.
  • Page 23 Disconnect the battery cable from the system board. battery cable system board Press and hold the power button for 5 seconds to ground the system board.

  • Page 24: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-36436E52-BF74-4CD7-A51E-30CADC145758 Procedure Connect the battery cable to the system board, if applicable.

  • Page 25: Post-Requisites

    Place the base cover on the palm rest and keyboard assembly, and snap the base cover into place starting from the power-adapter port. base cover power-adapter port Replace the screws that secure the base cover to the palm rest and keyboard assembly.

  • Page 26: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B63E7AE3-1A63-42B8-8121-1A48547C357D Prerequisites Remove the optical drive. Remove the base cover.
  • Page 27 Remove the memory module from the memory-module slot. securing clips (2) memory module memory-module slot...

  • Page 28: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-CAB8F52D-7F5B-4847-B34A-91B741249DF9 Procedure Align the notch on the memory module with the tab on the memory-module slot.
  • Page 29 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory-module slot memory module Connect the battery cable to the system board.

  • Page 30: Post-Requisites

    GUID-FC885216-4D9B-490B-8E29-934447E8E5D4 Post-requisites Replace the base cover. Replace the optical drive.

  • Page 31: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B63E7AE3-1A63-42B8-8121-1A48547C357D Prerequisites Remove the optical drive. Remove the base cover.
  • Page 32 Slide and remove the wireless card from the wireless-card slot. M2x3 screw wireless-card bracket antenna cables (2) wireless card wireless-card slot...

  • Page 33: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-89AE71F3-4BEC-4E5E-A9D0-E47D1BEE6532 Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 34 Replace the screw that secures the wireless-card bracket to the wireless card and the palm rest and keyboard assembly. wireless card notch wireless-card slot antenna cables (2) M2x3 screw wireless-card bracket...

  • Page 35: Post-Requisites

    GUID-FC885216-4D9B-490B-8E29-934447E8E5D4 Post-requisites Replace the base cover. Replace the optical drive.

  • Page 36: Removing The Optical-Drive Interposer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B63E7AE3-1A63-42B8-8121-1A48547C357D Prerequisites Remove the optical drive. Remove the base cover.
  • Page 37 Lift the optical-drive interposer off the palm rest and keyboard assembly. display cable routing guide latch optical-drive interposer cable M2x2 screws (2) optical-drive interposer...

  • Page 38: Replacing The Optical-Drive Interposer

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-C6F8A5A3-0E1D-447A-B2A2-15472E17B739 Procedure Align the screw holes on the optical-drive interposer with the screw holes on the palm rest and keyboard assembly.

  • Page 39: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 40 Peel off the coin-cell battery from the palm rest and keyboard assembly. system board palm rest and keyboard assembly coin-cell battery cable coin-cell battery routing guide...

  • Page 41: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-3A27418C-EF9A-498C-95C2-5DADE1BDDAD4 Procedure Adhere the coin-cell battery to the palm rest and keyboard assembly.

  • Page 42: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B63E7AE3-1A63-42B8-8121-1A48547C357D Prerequisites Remove the optical drive. Remove the base cover.
  • Page 43 Lift the I/O board off the palm rest and keyboard assembly. latch I/O-board cable M2.5x5 screw I/O board palm rest and keyboard assembly...

  • Page 44: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-6F09C935-27D9-45D4-AFD9-6B73D50DC0FA Procedure Using the alignment posts, place the I/O board on the palm rest and keyboard assembly.

  • Page 45: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 46 Lift the hard-drive assembly along with its cable off the palm rest and keyboard assembly. pull tab latch hard-drive cable M2.5x5 screws (3) hard-drive assembly palm rest and keyboard assembly...
  • Page 47 Disconnect the interposer from the hard-drive assembly. hard-drive assembly interposer Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket. M3x3 screws (4) hard-drive bracket hard drive...

  • Page 48: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. GUID-B4B5E8C3-BA21-4A99-9869-DEF249B135F8...

  • Page 49: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B96F5FA8-6959-4343-8345-DAB052C258F8 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 50 Lift and remove the battery bracket. system board M2.5x5 screws (2) battery bracket battery palm rest and keyboard assembly Remove the screw that secures the battery to the palm rest and keyboard assembly. NOTE: Note the location of the screw that secures the battery to the palm rest and keyboard assembly.
  • Page 51 Lift the battery off the palm rest and keyboard assembly. M2.5x5 screw battery palm rest and keyboard assembly...

  • Page 52: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-A8D0999D-17C9-4E9B-BA79-9E0834A35A3D Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.

  • Page 53: Removing The Status-Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-771C8E2E-8A6F-4EFC-8131-26653D7702F5 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 54 Lift the status-light board along with its cable off the palm rest and keyboard assembly. system board latch palm rest and keyboard touch-pad bracket assembly status-light board status-light board cable...

  • Page 55: Replacing The Status-Light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-0E121E58-95D8-4153-9860-DB8761873E2C Procedure Place the status-light board into the slot on the palm rest and keyboard assembly.

  • Page 56: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-771C8E2E-8A6F-4EFC-8131-26653D7702F5 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 57 Lift the speakers along with its cable off the palm rest and keyboard assembly. system board speaker cable speakers (2) palm rest and keyboard assembly routing guides...

  • Page 58: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-A7F57F5D-2C56-40F9-8300-E119BC14A673 Procedure Using the alignment posts, place the speakers in the slots on the palm rest and keyboard assembly and snap the speakers into place.

  • Page 59: Removing The System-Board Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 60: Procedure

    GUID-F7BB5E4A-65FD-44D5-9F38-5246A23A3336 Procedure Remove the screws that secure the right display hinge to the palm rest and keyboard assembly. Open the right display hinge. M2.5x5 screws (2) right display hinge system board Open the latch and disconnect the display cable from the system board. Lift the latch and pull the optical-drive interposer cable from the system board and the optical-drive interposer.
  • Page 61 Open the latches and disconnect the touch-pad cable, keyboard backlight cable, and the keyboard cable from the system board. Disconnect the speaker cable and coin-cell battery cable from the system board. optical-drive interposer cable latches (4) status-light board cable speaker cable coin-cell battery cable keyboard cable touch-pad cable...
  • Page 62 10 Carefully turn the system-board assembly over. M2.5x5 screw system board M2.5x5 screw Lift the latch and pull the power-adapter port cable from the system board. Disconnect the power-button cable from the system board.
  • Page 63 Peel off the power-adapter port cable from the back of the heat-sink assembly. power-button cable power-adapter port cable system board latch Remove the heat-sink assembly.

  • Page 64: Replacing The System-Board Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 65: Post-Requisites

    Slide the touch-pad cable, keyboard backlight cable, and keyboard cable into the connectors and close the latches. 10 Slide the status-light board cable into the connector on the system board and close the latch. Connect the optical-drive interposer cable to the system board and the optical- drive interposer.

  • Page 66: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 67: Procedure

    GUID-120C147E-74A5-4381-A3D9-385D7BD8FAB4 Procedure CAUTION: Place the system board on a clean and flat surface. Disconnect the fan cable from the system board. In sequential order (as indicated on the heat-sink assembly), loosen the captive screws that secure the heat-sink assembly to the system board. Remove the screws that secure the heat-sink assembly to the system board.

  • Page 68: Replacing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.
  • Page 69 Replace the battery. Replace the hard drive. Replace the board. Replace the base cover. Replace the optical drive.

  • Page 70: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-5A58D3F3-36FE-4C9A-9C6A-8BAE136335F3 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 71 Peel off the tape that secures the touch pad to the palm rest and keyboard assembly. touch-pad cable latch tape touch pad keyboard backlight cable palm rest and keyboard assembly Remove the screws that secure the touch-pad bracket to the palm rest and keyboard assembly.
  • Page 72 Lift the touch-pad bracket off the palm rest and keyboard assembly. M2x2 screws (3) touch-pad bracket touch pad palm rest and keyboard assembly Remove the screws that secure the touch pad to the palm rest and keyboard assembly.
  • Page 73 Lift the touch pad off the palm rest and keyboard assembly. M2x2 screws (4) palm rest and keyboard assembly touch pad...

  • Page 74: Replacing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-6784F851-7F54-4023-9C60-EC7EE76A0391 Procedure NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal.

  • Page 75: Post-Requisites

    GUID-619C974A-B25F-4EE9-9C8F-38DA5B5EF105 Post-requisites Replace the heat-sink assembly. Replace the system-board assembly. Replace the wireless card. Replace the memory modules. Follow the procedure from step 3 to step 4 in “Replacing the status-light board”. Replace the battery. Replace the hard drive. Replace the board.

  • Page 76: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-0F207900-F445-4346-95E3-8E67C1381357 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 77 Lift the latch and disconnect the display cable from the system board. display cable system board latch routing guides Remove the screws that secure the display hinges to the palm rest and keyboard assembly.
  • Page 78 Open the display hinges. M2.5x5 screws (4) display hinges (2) display assembly palm rest and keyboard assembly...
  • Page 79 Lift the palm rest and keyboard assembly off the display assembly. display hinges (2) palm rest and keyboard assembly display assembly...

  • Page 80: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B2139A43-3FCA-4314-9C8A-5299715AA691 Procedure Place the palm rest and keyboard assembly on the display assembly.

  • Page 81: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-14BF4286-840E-48B0-9B26-0ADACD550E41 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 82 Remove the display bezel off the display back-cover. display back-cover display bezel plastic scribe...

  • Page 83: Replacing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-78F0CB5B-546B-4F5B-9CF4-7B7A55F91993 Procedure Align the display bezel with the display back-cover, and gently snap the display bezel into place.

  • Page 84: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-47BF2DFA-16A7-4EA9-A410-F1CFFE4F1A77 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 85 Disconnect the camera cable from the camera module. plastic scribe camera module camera cable display assembly...

  • Page 86: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-596BE7A1-7CE5-48F7-A59B-6BD7471079D1 Procedure Connect the camera cable to the camera module. Using the alignment post adhere the camera module on the display assembly and snap it into place.

  • Page 87: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-47BF2DFA-16A7-4EA9-A410-F1CFFE4F1A77 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 88 Lift the display panel gently and turn it over. M2x3 screws (4) display panel display back-cover Peel the tape adhering the display cable to the back of the display panel. Lift the latch and disconnect the display cable from the display-panel cable connector.
  • Page 89 Lift the display panel away from the display back-cover. display panel tape display cable display back-cover latch...

  • Page 90: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-001819F6-EC4E-4A7E-9C0A-0CEB45BFE8F6 Procedure Connect the display cable to the display-panel connector at the back of the display panel.

  • Page 91: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-63303845-D3AB-4329-B635-9CFB29C0A8DD Prerequisites Remove the optical drive. Remove the base cover.
  • Page 92 Lift the display-hinge brackets off the display back-cover. M2x3 screws (2) display-hinge brackets (2) display hinges (2) M2.5x3 screws (6) display back-cover...

  • Page 93: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-247555BD-2FB3-422C-BA54-C18D1046CAFD Procedure Align the screw holes on the display-hinge brackets with the screw holes on the display back-cover.

  • Page 94: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-68120619-E91E-4F8C-986E-59BCDC54CE35 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 95 Note the display cable routing and remove the display cable from the display back-cover. display back-cover display cable tapes (2) camera module camera cable...

  • Page 96: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-38525A37-7071-4878-ACEC-024D1915D0E0 Procedure Route the display cable through the routing guides on the display back-cover.

  • Page 97: Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-72DBDF52-9EEB-41F8-934F-C36FB6862459 Prerequisites Remove the optical drive. Remove the base cover.

  • Page 98: Assembly

    display back-cover and antenna assembly...

  • Page 99: Procedure

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-C577BF25-490B-47BF-830E-9EA7360B2ECE Procedure Place the display back-cover on a flat surface. GUID-3EAC82E6-1587-42F8-A55F-CC67B26D1173 Post-requisites Replace the camera.

  • Page 100: Removing The Power-Button Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-2014AA68-97FB-4DEC-869F-F10535285070 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 101 Remove the power-button board cable from the routing guides. Lift the power-button board at an angle along with the cable off the palm rest and keyboard assembly. tape M2x2 Big Head screw power-button board palm rest and keyboard assembly power-button board cable...

  • Page 102: Replacing The Power-Button Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-380FEA67-AAFC-419E-9026-10B9DC792956 Procedure Align the screw hole on the power-button board with the screw hole on the palm rest and keyboard assembly.
  • Page 103 Replace the board. Replace the base cover. 10 Replace the optical drive.

  • Page 104: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-533C8EEA-9B98-43B9-907E-6DC1C1B75269 Prerequisites Remove the optical drive. Remove the base cover.
  • Page 105 Remove the power-adapter port cable from the routing guides on the palm rest and keyboard assembly. Lift the power-adapter port along with its cable off the palm rest and keyboard assembly. power-adapter port M2x3 screw routing guides power-adapter port cable palm rest and keyboard assembly...

  • Page 106: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-FD52A5F5-3882-449A-BD56-FC7757F972EE Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.
  • Page 107 Replace the battery. Replace the hard drive. Replace the board. 10 Replace the base cover. Replace the optical drive.

  • Page 108: Removing The Palm Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-BA78C85A-366D-40ED-917A-3249EA4C4E25 Prerequisites Remove the optical drive. Remove the base cover.

  • Page 109: Procedure

    GUID-028698CB-A438-4E7B-8EA1-362AC3DE6AE8 Procedure After performing the steps in prerequisites, we are left with the palmrest. palmrest...

  • Page 110: Replacing The Palm Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B1487B8B-D03D-422D-A9DD-995CC9DD50C2 Procedure Place the palmrest on a flat surface. GUID-1F0B7E9C-43DC-4E37-935B-39C243F0032B...
  • Page 111 Replace the hard drive. Replace the board. 15 Replace the base cover. 16 Replace the optical drive.

  • Page 112: Diagnostics

    GUID-607BF083-192E-460A-A921-DAF92E1E5297 Diagnostics Power and battery-status light/hard-drive activity light Indicates the battery-charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
  • Page 113 Light pattern Problem description No memory or RAM detected Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Camera status light: Indicates whether the camera is in use.

  • Page 114: Getting Help And Contacting Dell

    GUID-AF18382F-D265-43C2-85DA-28FFB5875F37 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 2. Self-help resources Information about Dell products and www.dell.com services Dell Help & Support app Get started app...
  • Page 115 NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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Inspiron 15-5565 5000 series

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