Troubleshooting - Philips DVD760 Owner's Manual

Troubleshooting

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
No audio at digital output
Picture freezes momentarily
during playback
Disc can't be played
No return to start-up screen when
disc is removed
The player does not respond to
the Remote Control
Buttons do not work or player stops
responding
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Solution
– Check if the AC power cord is properly connected.
– Check if the TV is switched on.
– Check the video connection
– Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
– Connect DVD Player directly to the TV.
– Make sure the disc is compatible with the DVD/
Player.
– Ensure that the DVD Player's TV System is set to
match that of the Disc and your TV.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
– Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from center to edge.
– The DVD+R/DVD+RW/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
– Reset the unit by switching the player off, then on
again.
– Aim the Remote Control directly at the sensor
on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
– To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.