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Service manual
Empire Hot
Your retail dealer
S / EN
...............................................................................
Rev. 101015
...............................................................................

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Table of Contents
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Summary of Contents for Queen Empire Hot

  • Page 1 Service manual Empire Hot Your retail dealer S / EN ................Rev. 101015 ................
  • Page 2: Table Of Contents

    1. Table (list) of contents. Contents sid. General; Warning and safety/ Function descriptions Overview components, front Overview components, mixing system Overview components, membrane switch function Overview, service card SERVICE; Installation and start up Place machine Connecting electrical, water First start up Fill ingredients containers Operation Dispensing drinks...
  • Page 3: General; Warning And Safety/ Function Descriptions

    2. General. CAFÉ ELITE 2. General. Empire Hot Congratulations on choosing a Empire coffee machine . Read this manual before using the coffee machine for the fi rst time. Only qualifi ed personnel should install the machine. Check that all parts are free of defects. If they are not, stop the installation and contact your dealer.
  • Page 4 622 mm Width 311 mm Depth 475 mm Electricity 230V/2200W Water connection ½”outside thread Note: All options must be connected and installed by a qualifi ed electrician. Empire Hot: 4 canisters. Canister: Width Depth Height Volume/litre; coffee 1,15 espresso 1,15 chocolate...
  • Page 5: Overview Components, Front

    3. Overview of components , front Empire Hot Display Key switch Strength of drinks cup and jug ++ or - - choice) Door Choices of lock drinks Outlet drinks Drip tray insert Drip tray...
  • Page 6: Overview Components, Mixing System

    3. Overview of components , mixing system Empire Hot Ingredients canister Chute Steam trap Mixing bowl Card reader Service opening ON/OFF- switch emptying water tank Outlet drinks...
  • Page 7: Overview Components, Membrane Switch Function

    3. Overview: Membrane switch function, front. Empire Hot Membrane switch, function buttons Press the + button if you wish to increase the strength of the drink or go forwards in menu. Press the STOP button to go back to the start position in service menu.
  • Page 8: Overview, Service Card

    3. Overview of components, Service Card Empire Hot TECHNICAL SERVICE CARD. (TECHNICAL SERVICE CARD) Item number: 1602693.is used for adjusting drinks and counters. The user card is supplied by your dealer. Insert the user card, according to the illustration. The display will show the Service Menu, Counters and you can now browse forwards through the menu.
  • Page 9: Service; Installation And Start Up

    4. Service. Installation and start Empire Hot Place the brewer on a fl at Connect the electrical plug to a separate level and waterproof surface. grounded wall socket Grounded wall socket 230V 10A OBSERVE! Make sure there is a space behind the machine for free fl...
  • Page 10: First Start Up

    4. Service. Installation and start Empire Hot First start up 4.4. Open the door. 4.5. Turn ON the main switch behind the door. 4.6. Close the door. 4.7. The display will show: “water level low” “Press Enter” 4.8. Press the E-button to start up machine.
  • Page 11: Fill Ingredients Containers

    4. Service. Installation and start Empire Hot 4.12. Fill canisters with ingredients. Take out ingredient canisters (to avoid any spillage in the machine) and fi ll them with ingredients. 4.12.1. Loosen canister. 4.12.2. Remove lid and fi ll canister with ingredients.
  • Page 12 5. Operation; Making coffee in a cup Empire Hot 5.1. Place a cup in the centre of the drip tray. 5.2. The strength has a standard setting, if you wish to increase or decrease it, do as follows. For a stronger drink increase by pushing button.
  • Page 13: Automatic Cleaning Of Mixer System

    6. CLEANING: Daily Cleaning Empire Hot Automatic cleaning of mixing system. 1. Put a container that takes c. 0.5 litres under the dispenser 2. Insert the user card in the card reader. 3. Move through the menu until the display shows Service Menu, Clean Machine.
  • Page 14: Automatic Cleaning Of Valves

    6. CLEANING: Daily Cleaning Empire Hot Automatic cleaning of valves. 1. Put a container that takes c. 0.5 litres under the dispenser. 2. Insert the user card in the card reader. 3. Move through the menu until the display shows Service Menu, Clean Machine.
  • Page 15: Disassemble Blender System

    7. CLEANING: Weekly cleaning Empire Hot Disassemble: the blendersystem Loosen canister and output hose. see fi g. 1. Turn the lever anticlockwise. see fi g. 2. Loosen the blender bowl by pull straight out. see fi g. 3. Fig 1.
  • Page 16: Wash Parts

    7. CLEANING: Weekly cleaning Empire Hot Wash these parts. Clean with a moist Blender bowl Condensation trap Fitting plate Whisk cloth and wipe dry. All parts must be dry before reassembly. Reassembly blendersystem reversed. CHECK all seals before reassembly of parts. see fi g. 6.
  • Page 17: Failure Messages

    8. Failure messages. Failure messages which can mostly be corrected without any help from service company 1. Display shows: ”water level low” ”Press enter”. Check if water tap is open. Then press button. 2. Display shows normal: but no drink is coming. Possible cause of failure: Mechanical stop in the ingredients canisters or whipper unit.
  • Page 18: Cleaning And Maintenance

    10. Cleaning and maintenance. Empire hot Outside cleaning; use a soft rag and liquid cleaning agent to prevent scratches. NOTE! The machine must not be covered with or immersed in water. TO BE WASHED AS NEEDED Drip tray (A) and drip tray insert (B) should be washed by hand in ordinary dishwater.
  • Page 19: Programming

    11. PROGRAMMING Empire Hot Activate programming with the user card. Insert the user card in the card reader. Displayen shows: Service Menu, Counters Service Menu Counters Function buttons programming Press this button if you wish to leave the submenu and return to the main menu.
  • Page 20 11. PROGRAMMING MAIN MENU Empire Hot PROGRAMMING AND SETTINGS. Service Menu Display shows Clean Machine Press button Service Menu Display shows Counters Press button Service Menu Display shows Beverage Setup Press button Service Menu Display shows Jug Setup Press button...
  • Page 21: Programming Main Menu

    11. PROGRAMMING MAIN MENU Empire Hot PROGRAMMING AND SETTINGS. Service Menu Display shows Hardware Test Press button Service Menu Display shows Factory Reset Press button Service Menu Display shows Expert Settings Press button Service Menu Display shows Time Schedule Press...
  • Page 22: Clean Machine

    11. PROGRAMMING Clean Machine Empire Hot Place card in the card reader. Move through the menu until the display shows Service Menu Service Menu, Clean Machine. Clean Machine Press E-button Press E Machine starts cleaning mixer Select Cleaning system Mixer System...
  • Page 23: Counters

    11. PROGRAMMING Counters Empire Hot Se the number of performed cleanings or reset the counter: Counters, Cleaning Counter Service Menu Counters Press button Press E Press E Beverage counter Drink 1 Counters Per beverage Served xxx Beverages To go forward in menu.
  • Page 24: Counters

    11. PROGRAMMING Counters Empire Hot Se the number of performed cleanings or reset the counter: Counters, Cleaning Counter Service Menu Counters Press button Press Counters Clean counter Clean counter Total 00 Press button Press Press Water Filter Counters Reset? NO/YES...
  • Page 25: Beverage Setup

    11. PROGRAMMING Beverage Setup Empire Hot Insert the card in the card reader. Step forward Service Menu until display shows Beverage Setup Strength Beverage Setup Press button STRENGTH Factory Increase or default reduce Press E Press E value value in %...
  • Page 26 11. PROGRAMMING Beverage Setup Empire Hot Insert the card in the card reader. Step forward Service Menu until display shows Beverage Setup Volume Beverage Setup Press button Factory Increase or VOLUME default reduce Press E Press E value value in %...
  • Page 27 11. PROGRAMMING Beverage Setup Empire Hot Insert the card in the card reader. Step forward Service Menu until display shows Beverage Setup Drink Settings Beverage Setup Press button DRINK SETTINGS Press E Press E Beverage Setup Drink 1 Adjusting of topping/...
  • Page 28 11. PROGRAMMING Beverage Setup Empire Hot Insert the card in the card reader. Step forward Service Menu until display shows Beverage Setup Enable Beverage Beverage Setup ENABLE BEVERAGE Press button Press E Press E Beverage Setup Drink 1 Drink 1...
  • Page 29 11. PROGRAMMING Beverage Setup Empire Hot Insert the card in the card reader. Step forward Service Menu until display shows Beverage Setup Enable Beverage Beverage Setup ENABLE BEVERAGE Press button Press E Beverage Setup Beverage Setup Water on Water on or off...
  • Page 30: Jug Setup

    11. PROGRAMMING Jug Setup Empire Hot Insert the card in the card reader. Step forward until display shows Jug Setup Service Menu Press button Jug Beverage Jug Setup Choose amounts of Press E Press E cups in jug Jug Setup...
  • Page 31: Calibration

    11. PROGRAMMING Calibration Empire Hot Insert the card in the card reader. Step forward until display shows Calibration Service Menu Calibration Press button Press E Press E Press E HWater M1 0-xxx HWater M1 0-xxx Calibration Select Valve Verify Verify Valve...
  • Page 32 11. PROGRAMMING Calibration Empire Hot Insert the card in the card reader. Step forward until display shows Calibration Press button Press E change the value of a drink, Calibration Boiler º C Boiler Temp Temp:00 Cal:+6 press To go forwards in menu.
  • Page 33: Machine Settings

    11. PROGRAMMING Machine Settings Empire Hot Insert the card in the card reader. Step forward until display shows Machine Settings Service Menu Machine Settings Press button Press E Press E Machine Settings Set Heater Temp Heater HeaterTemp 00°C Heater °C Idle Temp °C...
  • Page 34 11. PROGRAMMING Machine Settings Empire Hot Insert the card in the card reader. Step forward until display shows Machine Settings Service Menu Machine Settings Press button Press E Press E Confi rm the new setting Machine Settings Machine Settings by pressing the E-button.
  • Page 35: Machine Settings

    11. PROGRAMMING Machine Settings Empire Hot Insert the card in the card reader. Step forward until display shows Machine Settings Service Menu Machine Settings Press button Press E Press E Confi rm the new setting Machine Settings Machine Settings by pressing the E-button.
  • Page 36: Language Setup

    11. PROGRAMMING Language Setup Empire Hot Insert the card in the card reader. Step forward until display shows Language Setup Service Menu Language Setup Press button Press E Press E Confi rm the new setting Language Setup User Language User Language by pressing the E-button.
  • Page 37: Set Time Day

    11. PROGRAMMING Set Time / Day Empire Hot Insert the card in the card reader. Step forward until display shows SetTime/Day Service Menu SetTime/Day Press button Press E Press E Press E Confi rm the new SetTime/Day SetTime SetTime SetTime...
  • Page 38: Hardware Test

    11. PROGRAMMING Hardware Test Empire Hot Insert the card in the card reader. Step forward until display shows Hardware Test Service Menu HardwareTest Press button Press E Press E Press E Hardware Test Hardware Test HWater-M1 0 HWater M1 1...
  • Page 39 11. PROGRAMMING Hardware Test Empire Hot Insert the card in the card reader. Step forward until display shows Hardware Test Service Menu HardwareTest Press button Press E Press E Hardware Test Hardware Test Canister 1 0 Canister 1 1 To go forwards in menu.
  • Page 40 11. PROGRAMMING Hardware Test Empire Hot Insert the card in the card reader. Step forward until display shows Hardware Test Service Menu HardwareTest Press button To go forwards in menu. Press Press E Press E Hardware Test HardwareTest Fan 0...
  • Page 41 11. PROGRAMMING Hardware Test Empire Hot Insert the card in the card reader. Step forward until display shows Hardware Test Service Menu HardwareTest Press button To go forwards in menu. Press Press E Press E Hardware Test Hardware Test HWater-In 0...
  • Page 42: Hardware Test

    11. PROGRAMMING Hardware Test Empire Hot Insert the card in the card reader. Step forward until display shows Hardware Test Service Menu HardwareTest Press button Press E Press E Hardware Test Hardware Test LevelSens 3 To go forwards in menu.
  • Page 43: Factory Reset

    11. PROGRAMMING Factory Reset Empire Hot Insert the card in the card reader. Step forward until display shows Factory Reset Service Menu Factory Reset Press button Press E Press E Press and hold Service Menu ENTER to reset Factory Reset Hold ENTER for 3 seconds to reset.
  • Page 44: Expert Settings

    11. PROGRAMMING Expert Settings Empire Hot Insert the card in the card reader. Step forward until display shows Expert Settings Service Menu Expert Settings Press button Press E Press E Confi rm the new Open Valves Open Valves Expert Settings...
  • Page 45: Expert Settings

    11. PROGRAMMING Expert Settings Empire Hot Insert the card in the card reader. Step forward until display shows Expert Settings Press button Press E Press E To step backwards in Expert Settings Expert Settings the menu. Heater On Heater Off...
  • Page 46: Time Schedule

    11. PROGRAMMING Time Schedule Empire Hot Insert the card in the card reader. Step forward until display shows Time Schedule Service Menu Time Schedule Press button Press E Press E Press E Scheduled Tasks EnergyMode 0 EnergyMode 0 EnergyMode 0...
  • Page 47: Machine Info

    11. PROGRAMMING Machine Info Empire Hot Insert the card in the card reader. Step forward until display shows Machine Info Service Menu Machine Info Press button For information about confi guration fi les and memory Press E Press E format...
  • Page 48: Dimension Sketch

    12. Dimension sketch. Empire Hot...
  • Page 49 Empire hot FOR SERVICE Please contact Your retail dealer ................................................CREM International AB Box 10, Viksgränd 2, SE-670 40 Åmotfors, Sweden Tel: +46 (0)570-477 00, Fax: +46 (0)570-47719 E-mail: info.se@creminternational.com www.creminternational.com Art. nr/Art. no.1740057...

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