Before Calling For Service - Philips 29PT Instruction Manual

2 6
2 6

Before calling for service

Please make these simple checks before calling for service as problems
pertaining to TV installation and adjustment are not covered under your
warranty.
Symptoms
Colour patch
(unevenness)
"Ghosts"or double
images or Teletext
garbled (for sets
with Teletext only)
No picture
Good picture but
no sound
Good sound but
poor colour or no
picture
Snowish picture
and noise
Horizontal dotted
lines
One white line
across
TV not responding
to remote control
Message "LOCKED
ALL" or "LOCKED n"
(where n is your
current channel
number)
What you should do
• Switch off the TV with the mains power button
and wait for at least 20 minutes before switching
on again.
• Keep your TV away from any speakers or
magnetic objects.
• Use of a highly directional antenna may improve
the picture as this symptom may be due to
obstruction by high rise buildings or hills.
• Check that the antenna at the back of the TV is
properly connected.
• Possible TV station problem. Try another
channel.
• Increase the volume.
• Check that the TV is not muted. If it is, press the
H
key on the remote control to cancel mute.
• Adjust the contrast and brightness setting.
• Check the antenna connection.
• Switch off any nearby electrical appliances e.g.
hairdryer, vacuum cleaner etc. as these may
have caused interference.
• Switch off the TV immediately and call for after
sales service.
• Check batteries and replace them if necessary.
• Check that the remote control is operating within
the recommended range.
• The child lock function is switched on. Refer to
the section on "Child Lock–To unlock channels"
to switch off the function.