Motorola MOTORIZR Z6tv Service Manual
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Motorola MOTORIZR Z6tv Service Manual

Motorola MOTORIZR Z6tv Service Manual

Cdma 850/1900 mhz
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Level 1 and 2 Service Manual
6809513A80-B
TM
MOTOROKR
Z6m
TM
MOTORIZR
Z6tv
CDMA 850/1900 MHz

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Summary of Contents for Motorola MOTORIZR Z6tv

  • Page 1 Level 1 and 2 Service Manual 6809513A80-B MOTOROKR MOTORIZR Z6tv CDMA 850/1900 MHz...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

  • Page 3: Table Of Contents

    1 and 2 6809513A80-B Level 1 and 2 Service Manual Contents Z6m/Z6tv Contents Contents Introduction ................. 4 Product Identification .

  • Page 4: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 5: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 6: Warranty Service Policy

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related...
  • Page 7 Replacement Parts Service Division (RPSD) Order replacement parts, test equipment, and manuals from RPSD. U.S.A. Outside U.S.A. Phone: 800-422-4210 Phone: 847-538-8023 FAX: 800-622-6210 FAX: 847-576-3023 Website: http://businessonline.motorola.com EMEA Phone: 49 461 803 1404 Website: http://emeaonline.motorola.com Asia Phone: 65 648 62995 Website: http://asiaonline.motorola.com...

  • Page 8: Specifications

    Specifications Z6m/Z6tv CDMA Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA 869.64 - 893.37 Rx (CDMA) 824.64 - 848.37 Tx (CDMA) Channel Spacing 50 kHz PCS 30 kHz CDMA Channels 1150 PCS...

  • Page 9: Product Overview

    Level 1 and 2 Service Manual Product Overview Product Overview Motorola’s MOTOROKR Z6m and Z6tv mobile telephones feature Code Division Multiple Access (CDMA) technology. The mobile telephone uses a simplified icon and Graphical user interface (GUI) for easier operation, allows Short Message Service (SMS) text messaging, and includes clock, alarm, datebook, calculator, and caller profiling personal management tools.
  • Page 10 Product Overview Z6m/Z6tv CDMA • Games (embedded & downloadable) • PC synchronization via high speed USB • Acoustic reliability with separate speakers for alert and earpiece Speaker Dependent Voice Activation and Voice Note Recording Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items.

  • Page 11: General Operation

    Level 1 and 2 Service Manual General Operation General Operation The Z6m and Z6tv telephone controls are located on the sides of the device and on the keypad. Indicators, in the form of icons, are displayed on the LCD. The phones have an audible polyphonic speaker on back of the phone at the bottom (see Figure 1).

  • Page 12: Color Display

    General Operation Z6m/Z6tv CDMA voice command key, controls are also located on the sides of the Z6m/Z6tv (see Figure 2). Push Bar Camera Lens Push up to open slider. (on back of phone) Volume Keys Voice Command Key Change alert profile in home Use voice commands to make screen.
  • Page 13 Level 1 and 2 Service Manual General Operation ➧ Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Status indicators can appear across the top of the home screen: Indicator EVDO indicator shows when phone is in EVDO coverage area (necessary for V CAST services).

  • Page 14: Alert Settings

    General Operation Z6m/Z6tv CDMA Indicator (Continued) Indicates a call was missed. Missed Call Appears when you receive a new text message. Message Shows number of calendar appointments. Calendar Event Appears when you receive a new voicemail message. New Voicemail Shows when an alarm has been set. Alarm On Your phone is paired to another Bluetooth device.

  • Page 15: Tools And Test Equipment

    Z6tv/Z6m Speaker Mold ( Used to install the speaker 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 16: Disassembly

    Disassembly Z6m/Z6tv CDMA Disassembly The procedures in this section provide instructions for the disassembly of Z6m/Z6tv telephones. Tools and equipment used for the phone are listed in Table 2, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 17 Level 1 and 2 Service Manual Disassembly Lift up the top edge of the battery first, then lift it completely out of the battery compartment. See Figure 5. Battery v463188 Figure 5. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 18: Removing And Replacing The Memory Card

    Disassembly Z6m/Z6tv CDMA Removing and Replacing the Memory Card Lightly press the memory card to release and carefully slide it out, as shown in Figure 6. Memory card v463193 Figure 6. Removing the Memory Card To replace, slide the memory card into its slot with the gold contacts facing downward.

  • Page 19: Removing And Replacing The Rear Housing

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, and memory card as described in the procedures.
  • Page 20 Disassembly Z6m/Z6tv CDMA Using a Torx driver with a Torx plus 6IP bit, remove the 2 gold thread forming screws at the sides of the rear housing. Retain the screws for reassembly. See Figure 8. Screw Screw v463218 Figure 8. Removing the Thread Forming Screws Use the Torx plus 5IP driver to remove the 4 machine screws.
  • Page 21 Level 1 and 2 Service Manual Disassembly Starting at the top of the phone, slightly separate the front & rear housings. Gently disengage center 2 snaps (1 on each side). Housing snap location Rear housing Housing snap location v46319 Figure 10. Releasing the Housing Snaps To release the bottom 2 side snaps, start by using a disassembly pick in the location shown (access hole on either side of phone) to pry the front housing outward releasing the lower side rear housing loop.
  • Page 22 Disassembly Z6m/Z6tv CDMA v463220 Figure 11. Removing the Rear Housing The last step is to gently rotate the housings to disengage the last 2 hooks. Hooks v463221 Figure 12. Removing the Rear Housing February 19, 2008 6809513A80-B...
  • Page 23 Level 1 and 2 Service Manual Disassembly When all the snaps are disengaged, carefully lift the rear housing straight up and away from the phone. To replace, carefully align the top of the front and rear housings. 10. Press to engage the middle snaps on the front and rear housings until the catches snap into place.

  • Page 24: Removing And Replacing The Transceiver Board Assembly

    Disassembly Z6m/Z6tv CDMA Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, memory card, antenna, rear housing as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged.
  • Page 25 Level 1 and 2 Service Manual Disassembly Remove the “Hold” button from the front housing. Hold button v463259 Figure 15. Removing the Hold Button From the Rear Housing Remove Slider assembly. Remove the 3 side keys from the front housing. Use the disassembly tool to deflect the small key leg just enough to unhook it from the housing.
  • Page 26 Disassembly Z6m/Z6tv CDMA Carefully lift the transceiver board out of the front housing (see Figure 17). Transceiver PC board v527801 Figure 17. Removing the Transceiver PC Board Assembly To replace, install the slider assembly and then insert the transceiver board assembly into the front housing with the hydra flex connector on top of the transceiver PC board assembly.
  • Page 27 Level 1 and 2 Service Manual Disassembly v513337 Figure 19. Installing the Side Buttons Insert the hydra flex connector squarely into its mating connector on the transceiver board and press gently but firmly until it snaps into place. v463345 Figure 20. Connecting the Hydra Flex Connector 10.

  • Page 28: Removing And Replacing The Keypad

    Disassembly Z6m/Z6tv CDMA Removing and Replacing the Keypad Remove battery cover, battery, memory card, rear housing, and transceiver board assembly as described in the procedures. Lift the keypad assembly, away from the front housing assembly (see Figure 21). Keypad v463281 Figure 21.
  • Page 29 Level 1 and 2 Service Manual Disassembly To replace, carefully set the keypad assembly into the front housing assembly. Ensure the volume/smart key keypads will contact the switchdome assembly on the transceiver board when installed. Insert the keypad into the front housing, use the guide pins molded into the front housing to ensure the keypad is placed correctly.

  • Page 30: Removing The Rear Housing Components

    Disassembly Z6m/Z6tv CDMA Removing the Rear Housing Components Remove battery cover, battery, memory card, rear housing, as described in the procedures. The hydraflex can be easily damaged. Use extreme caution during this next step. Memory Card Cover Remove and Replace Use the disassembly tool to remove the microSD memory card cover.
  • Page 31 Level 1 and 2 Service Manual Disassembly Vibrator Assembly Remove and Replace Use the disassembly tool pick to pry the vibrator assembly from its location in the rear housing. v463287 Figure 25. Removing the Vibrator Assembly To replace, insert the vibrator assembly into its location in the rear housing. 6809513A80-B February 19, 2008...
  • Page 32 Disassembly Z6m/Z6tv CDMA Headset Grommet Remove and Replace Use the disassembly tool to remove the headset grommet from the rear housing. v463288 Figure 26. Removing the Headset Grommet To replace, carefully press the headset grommet into the notch in the rear housing.
  • Page 33 Level 1 and 2 Service Manual Disassembly Speaker Cover Remove and Replace Remove the battery cover, battery, memory card, and rear housing as described in the procedures. Use extreme care not damage the speaker during the removal of the cover. If it is necessary to replace the speaker cover, use the disassembly tool to remove the speaker cover from the rear housing.
  • Page 34 Disassembly Z6m/Z6tv CDMA Speaker Remove and Replace Insert black stick between the housing and speaker and pry it away. Speaker 070373o Figure 29. Removing the Speaker To replace first place the adhesive, then align and place the speaker. February 19, 2008 6809513A80-B...
  • Page 35 Level 1 and 2 Service Manual Disassembly Place rear housing on speaker press and set it to 20N, press and hold for 5 seconds. v527823 Figure 30. Using the Speaker Press 6809513A80-B February 19, 2008...
  • Page 36 Disassembly Z6m/Z6tv CDMA Camera Remove and Replace Use the disassembly tool to remove the camera retaining ring from the camera assembly on the transceiver PC board. v463331 Figure 31. Removing the Camera Assembly Retaining Ring Use the camera disassembly tool to remove the camera assembly from the imager socket on the transceiver PC board.
  • Page 37 Level 1 and 2 Service Manual Disassembly Press the camera assembly down into the socket until it is fully seated. Key slot Camera Assembly v463334 Figure 33. Replacing the Camera Assembly Remove the protective liner and place the camera retention ring onto the camera assembly.

  • Page 38: Removing And Replacing The Slider Assembly

    Disassembly Z6m/Z6tv CDMA Removing and Replacing the Slider Assembly Remove battery cover, battery, memory card, rear housing, daughter board assembly, transceiver board assembly, keypad, and front housing as described in the procedures. The hydraflex can be easily damaged. Use extreme caution during this procedure. Use the T5 driver to remove the 2 slider screws from the slider assembly.
  • Page 39 Level 1 and 2 Service Manual Disassembly Slider outer assembly Slider inner assembly v463354 Figure 36. Separate the Slider Inner and Outer Assemblies Use the camera disassembly tool to unseat the keypad flex connector. Ensure the electrical components near the connector are not damaged. Connector v513339 Figure 37.
  • Page 40 Disassembly Z6m/Z6tv CDMA Remove the two lower ground clip screws. Screw Grounding clip Screw v463358 Figure 38. Removing the Lower Ground Clip Screws Remove the lower ground clip. Remove the upper ground clip screws. Screw Screw v463359 Figure 39. Removing the Upper Ground Clip Screws February 19, 2008 6809513A80-B...
  • Page 41 Level 1 and 2 Service Manual Disassembly 10. Use the disassembly tool to unlock the ZIF connector. ZIF Connector v463369 Figure 40. Unlocking the ZIF Connector 11. Rotate the display upward. Display module v463376 Figure 41. Removing the Display Module 6809513A80-B February 19, 2008...
  • Page 42 Disassembly Z6m/Z6tv CDMA 12. Separate the flex cable from the ZIF connector and remove the display module (starting from the top) from the slider starting at the top. 13. Remove the upper ground clip. Upper grounding clip v463378 Figure 42. Removing the Upper Grounding Clip 14.
  • Page 43 Level 1 and 2 Service Manual Disassembly 15. Lift the Hydraflex out of the slider assembly. Hydraflex v463380 Figure 44. Removing the Hydraflex Removing the Slider Mechanism 16. Use the disassembly tool to slide the slider arm as shown. v463381 Figure 45.
  • Page 44 Disassembly Z6m/Z6tv CDMA 17. Lift the slider arm out of the retaining hole and slide it to the center of the slider assembly as shown. v463382 Figure 46. Removing the Slider Mechanism Part 2 18. Slide the slider mechanism all the way to the left as shown to separate it from the slider assembly.
  • Page 45 Level 1 and 2 Service Manual Disassembly 21. To replace, use rail combination 2. Rail Combinations Left Rail of Slide inner Right Rail of Slide inner Rail Combination 1 Thick Rail 4671633E Thick Rail 4671633E Rail Combination 2 Thick Rail 4671633E Thin Rail 4671734E Rail Combination 3 Thin Rail 4671734E...
  • Page 46 Disassembly Z6m/Z6tv CDMA 22. Assemble rail combination 2 on slider inner assembly. Figure 49. Rail Assembly on Slider Inner Assembly 23. Assemble guide metal assembly to slide inner assembly. Slider inner Guide metal v487265 Figure 50. Guide Metal Assembly to Slide Inner Assembly February 19, 2008 6809513A80-B...
  • Page 47 Level 1 and 2 Service Manual Disassembly 24. Perform gravity test 1. Place the slider assembly in position1 and let the guide metal assembly slide freely along the slide inner assembly. If the guide metal falls completely to position 2, the assembly passes. Proceed to gravity test 2. If not, proceed to step 26.
  • Page 48 Disassembly Z6m/Z6tv CDMA 25. Perform gravity test 2. Place the slider assembly in position 2, and let the guide metal assembly slide freely along the slide inner. v487352 Figure 52. Gravity Test 2 26. If gravity tests 1 and/or 2 failed, replace the rails with rail combination 3 and repeat gravity tests 1 and 2 beginning at step 24.
  • Page 49 Level 1 and 2 Service Manual Disassembly 27. Place the bushing into the spring actuator. Figure 53 shows the correct placement. Bushing v487561 Figure 53. Bushing Placed in Spring Actuator 28. Assemble slider arm (bushing and spring actuator) into guide metal assembly. Figure 54 shows the correct placement.
  • Page 50 Disassembly Z6m/Z6tv CDMA 29. Assemble the guide metal assembly to the slider inner assembly. v487604 Figure 55. Slider inner Assembly 30. Apply lubricant Nygel 744 or equivalent, to slider rails. v487605 Figure 56. Lubricating Slider Rails February 19, 2008 6809513A80-B...
  • Page 51 Level 1 and 2 Service Manual Disassembly 31. Use the disassembly tool to remove the main lens. v503130 Figure 57. Removing the Main Lens 32. Use the disassembly tool to unbend the keypad tabs. Keypad tab v463385 Figure 58. Unbending the Keypad Tabs 6809513A80-B February 19, 2008...
  • Page 52 Disassembly Z6m/Z6tv CDMA 33. Lift the slider keypad up then remove it from the slider as shown. Slider keypad v513072 Figure 59. Removing the Slider Keypad 34. To replace, align the slider mechanism to the slider assembly and slide the mechanism onto the slider assembly.
  • Page 53 Level 1 and 2 Service Manual Disassembly 37. Place the display/hydraflex onto the slider assembly. Route the PCB connector flex through the magnesium opening and manually feed the entire flex so that the speaker lays on the speaker pocket on the top of the slider inner. v513341 Figure 61.
  • Page 54 Disassembly Z6m/Z6tv CDMA 39. Once the display is in the slider inner, press down on the bezel retaining features (red circles) to insure that the display is fully seated on the pad. Display v463429 Figure 63. Installing and Seating the Display 40.
  • Page 55 Level 1 and 2 Service Manual Disassembly 41. Install the keypad flex by routing the it through the opening in the bottom of the slider outer. K flex v463430 Figure 65. Routing the K Flex 42. Remove the adhesive liner on the keypad flex and position it to the alignment holes in the housing.
  • Page 56 Disassembly Z6m/Z6tv CDMA 43. Place the slider outer over the fixture and insert the pins through the holes on the slider outer and press down on the outer so that it makes contact with the adhesive on the keypad flex. 44.
  • Page 57 Level 1 and 2 Service Manual Disassembly 47. Turn the slider outer with the inside of the housing facing up and keep it flat on the table surface, place the black stick behind the keypad tab and proceed to bend the tab towards the inside of the housing to form 30 degress. v526845 Figure 68.
  • Page 58 Disassembly Z6m/Z6tv CDMA 48. Once the initial bend has been established next directly press down on the tabs with the black stick. v526846 Figure 69. Bending the Slider Keypad Tabs 49. Replace the Main lens (see page 61). Attach the Slider to the Front housing Before assembling slider please inspect the slider guide to insure that the slider mechanism pivot arm is properly inserted into the magnesium housing.
  • Page 59 Level 1 and 2 Service Manual Disassembly Grab the keypad flex and connect it to the hydra-flex connector as shown. K flex v463424 Figure 70. Connecting the Keypad Flex Handle the flex very carefully to prevent damage. The display liner must be removed prior to closing the slider outer and inner housing (Fig.2) use a light blast of ionized air to eliminate any foreign matter on the display and inside the display lens.
  • Page 60 Disassembly Z6m/Z6tv CDMA Insert the black screws to the threaded inserts. Use a Torx Plus 5 IP driver set at .7 in lbs. Slider screw Slider screw v463424 Figure 71. Inserting the Slider Screws 10. Verify position of the delrin rails in the assembly. Check for gaps. Make every effort to avoid damage the PCB flex.

  • Page 61: Removing And Replacing The Main Lens

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Main Lens It is mandatory that the following special tools be used when following this procedure: Z6m/tv Lens Press Tool - part number 0-00-00-40879 Insert the disassembly tool into the gap between the lens and the slider outer housing and gently pry upward.
  • Page 62 Disassembly Z6m/Z6tv CDMA Once the display lens is fully assembled, use the lens press fixture to properly adhere the lens to the outer slider. Press time is 10 seconds. v513342 Figure 73. Z6m/Z6tv Lens Press Fixture February 19, 2008 6809513A80-B...

  • Page 63: Removing And Replacing The Keypad Mylar

    Z6m/Z6tv EL Alignment- and Press Tool - part number 0-00-00-40878 Generic Press Fixture - part number 19501980 Available at the AMS Online-shop www.online-shop.ams-fl.com/ (for access please contact your local Motorola contact) The Z6m/Z6tv EL alignment and press tool must be used for this replacement procedure.
  • Page 64 Disassembly Z6m/Z6tv CDMA Remove the keypad mylar with the plastic tweezers, as shown. Tweezers Mylar V483979 Figure 75. Removing the Keypad Mylar To replace the keypad mylar, use the Z6m/Z6tv EL Alignment and Press tool. February 19, 2008 6809513A80-B...
  • Page 65 Level 1 and 2 Service Manual Disassembly Peel off the adhesive liner from the bottom side of the keypad mylar. Place the keypad into the fixture. Align the keypad using the fixture alignment pins. Alignment Alignment pin v513344 Figure 76. Keypad Mylar Alignment 6809513A80-B February 19, 2008...
  • Page 66 Disassembly Z6m/Z6tv CDMA Clean the mylar area on the main PCB, and then place it on top of the keypad mylar using the fixture alignment pins. v513345 Figure 77. PCB Alignment February 19, 2008 6809513A80-B...

  • Page 67: Slider Test Procedures

    Level 1 and 2 Service Manual Disassembly Close the fixture for 15 seconds. v513346 Figure 78. El Mylar Press Fixture Closed Open the fixture and check the assembly for correct positioning of the mylar on the PCB. Slider Test Procedures Perform the following slider test procedures after phone assembly has been completed.
  • Page 68 Disassembly Z6m/Z6tv CDMA Slider Stop Test Hold the phone at a 45 degree angle with one hand as shown. Push Point V483980 Figure 79. Slider Stop Test Fully open the slider. Place thumb over bottom edge of slider outer housing below the Nav Disk and press repeatedly.
  • Page 69 Level 1 and 2 Service Manual Disassembly Short Travel Test (Slider Open) Hold the phone at a 45 degree angle with one hand as shown. Thumb over push bar Below “2 V483981 Figure 80. Slider Stop Test Fully close the slider. Place thumb over top edge of push bar as shown.
  • Page 70 Disassembly Z6m/Z6tv CDMA Dead Zone Test Hold the phone at a 45 degree angle with one hand as shown. OPEN OPEN CLOS CLOSED Above recessed arc Below “5” key Below the “5”key, above the arc On the arc above the “0” key V483980 Figure 81.
  • Page 71 Level 1 and 2 Service Manual Disassembly Place thumb over top edge of push bar as shown. Open the slider so that the bottom tip of the slider is on the arc above the “0” key on the XCVR keypad. Release the slider by quickly lifting thumb and letting push bar slide beneath it.

  • Page 72: Phone Identification

    Z6m/Z6tv telephones use Mobile Phone Tools software to effect a personality transfer. Identification Each Motorola CDMA phone is labeled with a variety of identifying numbers. Figures 82 and 83 describe the current identifying labels. Manufactured Feature...
  • Page 73 Level 1 and 2 Service Manual Phone Identification Manufactered By Type Approval Country of Origin MOTOROLA INC. Feature Designations FCC ID: IHDT56HS1 Transceiver Model Factory Designation IC: 109O-HS1 Bar Code (code 39) Factory Fields Made in Singapore Transceiver Model Board ID Part 2...

  • Page 74: Troubleshooting

    Troubleshooting Z6m/Z6tv CDMA Troubleshooting Troubleshooting Chart Table 3. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 75: Programming: Software Upgrade And Flexing

    Level 1 and 2 Service Manual Troubleshooting Table 3. Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly weak or distorted.

  • Page 76: Exploded View Diagram

    Troubleshooting Z6m/Z6tv CDMA Exploded View Diagram 061699o Figure 84. Exploded View Diagram (Sheet 1) February 19, 2008 6809513A80-B...

  • Page 77: Parts List

    Level 1 and 2 Service Manual Troubleshooting Parts List Part numbers are provided only as a reference. Contact your local Motorola parts organization for current part number information. Table 4. Parts List Z6m SJUG3039AA Z6tv SJUG2658AA Motorola Item # Description...
  • Page 78 Troubleshooting Z6m/Z6tv CDMA Table 4. Parts List (Continued) Z6m SJUG3039AA Z6tv SJUG2658AA Motorola Item # Description Part Number 0971499F01 CONNECTOR,JACK,HEADSET JACK, 2.5MM 1171643E01 TAPE,ADHESIVE,.022FTL,.5579INW,.002INTHK,HEAD SET JACK 0571976D03 GROMMET,PLASTIC,MICROSD, LUSTROUS SILVER 0571976D02 GROMMET,PLASTIC,MICROSD,LICORICE 0571247F02 GROMMET,RUBBER,EMU,LUSTROUS SILVER 0571247F01 GROMMET,RUBBER,EMU,LICORICE 0171922D12 ASSEMBLY,HOUSING,REAR,BLACK SLATE,SOFT TOUCH...
  • Page 79 Level 1 and 2 Service Manual Troubleshooting For information on ordering parts please contact the appropriate “Replacement Parts Service Division (RPSD)” on page 7. There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 80: Index

    1 and 2 Index Level 1 and 2 Service Manual Index Z6m/Z6tv CDMA 6809513A80-B INDEX identification 72 product 4 indicators airplane mode indicator 14 airplane mode 14 alert settings 14 battery level 13 Bluetooth connection 14 data call/tethered/embedded WAP/BREW 13 location on 13 battery message 14...
  • Page 81 Index Z6m/Z6tv CDMA transceiver board assembly, removing and replacing 24 troubleshooting 74 rear housing removing 19 Rear Housing Components, removing and replacing 30 regulatory agency compliance 4 user interface diagrams 14 removing battery 14, 16 battery housing 16 keypad 28 voice recognition 10 memory card 18 rear housing 19...

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