Transferring Calls; Transferring With Camp-On; Call Waiting; Conference Calls - Samsung ITP-5012L Quick Reference Manual

TRANSFERRING CALLS

You can transfer a call by informing the other extension who is calling or with-
out notification.
While on a call, press the TRANSFER button then dial an extension number.
Confirm you hear a ringback tone.
Wait for the called party to answer and announce the call (optional).
Replace the handset.

TRANSFERRING WITH CAMP-ON

When you are transferring a call to another station and you receive a busy sig-
nal, you may camp the call on to this station. Simply hang up when you hear the
busy signal. The called party will be alerted that a call is waiting for them.
NOTE: If you receive No More Calls tone, that station has no button available to
receive another call. Press TRANSFER to return to the outside caller.
If an outside call has been camped-on to your phone or another station has
camped-on to you:
Your keyset will ring and the call that is waiting for you will flash.
Press the flashing button to answer; your other call will go on hold automat-
ically if your station has the Automatic Hold feature set. If not, you must
press HOLD and then the flashing button or finish the first call and hang up;
the waiting call will ring.
Lift the handset or press the SEND or ANS/RLS button to answer.
NOTE: Intercom calls will not go on Automatic Hold.
To make a conference call, while engaged in a conversation:
Press the CONFERENCE button and receive conference tone.
Make another call, either intercom or outside, press the CONFERENCE
button and receive conference tone.
Make another call or press the CONFERENCE button to join all parties. You
may conference up to five parties (you and four others).
Repeat the last step until all parties are added.
To leave the conference, hang up.
NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the CON-
FERENCE button again to return to the previous conversation.

CALL WAITING

CONFERENCE CALLS