Customer Assistance; Resolving Problems; Honda Automobile Customer Service; Contact Information - Honda civic 2016 Navigation Manual

Customer Assistance

Resolving Problems

If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 126
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 127
• For reporting issues with the database or
places/landmarks.
2 Visiting Your Dealer P. 134
• Call Honda Automobile Customer
Service.

2 Honda Automobile Customer Service

Contact Information P. 134
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system.
Navigation system software is usually
updated annually.
Please contact your Honda dealer for
further information regarding the update
program available for your vehicle.
134
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

Visiting Your Dealer

If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it's cold) so
that the service advisor can refer the issue to
the factory so that a solution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.

Map Coverage

The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.

Traffic Information

Continuously updated traffic information is
available in major metropolitan areas across
contiguous United States and some cities in
Canada.