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Huawei G535-L11 Faqs

Huawei G535-L11 Faqs

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HUAWEI G535-L11 Smartphone FAQ
Issue
Version 01
Date
2014-04-14
Huawei Device Co. Ltd.

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Summary of Contents for Huawei G535-L11

  • Page 1 HUAWEI G535-L11 Smartphone FAQ Issue Version 01 Date 2014-04-14 Huawei Device Co. Ltd.

  • Page 2: Table Of Contents

    Error! Unknown document property name. Contents 1 Basics ............................... 7 1.1 Color schemes ..............................7 1.2 Selling points ..............................7 1.3 Your phone at a glance ............................. 7 1.4 Installation ................................ 8 1.5 Home screen ..............................9 1.5.1 How do I add or delete a home screen? ....................9 1.5.2 Application list ............................
  • Page 3 Error! Unknown document property name. 1.9.4 Where are my multimedia messages' attachments saved? ..............20 1.10 Music ................................21 1.10.1 What is the difference between Albums, Artists, Folders, Genres, and Playlists? ......21 1.10.2 How do I create a playlist? ........................21 1.10.3 What playing modes does my phone support? ..................
  • Page 4 Error! Unknown document property name. 2.1 Email ................................31 2.1.1 How do I configure email settings? ...................... 31 2.1.2 Can I view emails when no Internet connection is available on my phone? ......... 34 2.1.3 How do I synchronize contacts and calendar events? ................34 2.2 Wi-Fi settings ..............................
  • Page 5 Error! Unknown document property name. 2.8.11 Can I use my phone to access the Internet during a call? ..............49 2.8.12 Are there any restrictions to the data service? ..................49 2.8.13 What does a VPN do? How do I set VPN parameters? ............... 49 2.9 Screen lock ..............................
  • Page 6 Error! Unknown document property name. 3.1 How do I save battery power? ........................64 3.2 How do I reduce my mobile's data usage? ..................... 64 3.3 My phone runs very slowly. What can I do? ....................65 3.4 Can I prevent my wallpaper from automatically stretching? ................65 3.5 How do I enter recovery mode and restore my phone to its factory settings? ..........

  • Page 7: Basics

    Error! Unknown document property name. Basics 1.1 Color schemes Black and white with belt grinding frames in various colors. 1.2 Selling points  Appearance and process: ultra-slim quad-core mobile phone with an amazing ID, fitting comfortable in your hand with its super slim, stylish design, and metallic cover ...

  • Page 8: Installation

    Error! Unknown document property name. 1.4 Installation Your phone supports micro-SIM cards. To purchase or replace a micro-SIM card, contact your service provider. Note: Do not remove the micro-SIM card when your phone is not powered off. Your phone also supports a single SIM card as well as a microSD card. Perform the installation by following the steps illustrated in the following two figures.

  • Page 9: Home Screen

    Error! Unknown document property name.  Inserting or removing a microSD card Before removing a microSD card, go to Settings. Under DEVICE, touch More > Storage and uninstall the card. 1.5 Home screen 1.5.1 How do I add or delete a home screen? On the home screen, pinch your fingers together to display the thumbnails.

  • Page 10: Application List

    Error! Unknown document property name. Your phone does not support 3D home screens. 1.5.2 Application list On the Emotion UI, the application list is the idle screen and consists of five home screens by default. You can flick your finger left or right to switch between them. You can create shortcuts for applications and widgets on the home screens, and touch the corresponding icon to open the application or widget.

  • Page 11: How Do I Manage The Applications And Widgets On The Home Screen

    Error! Unknown document property name. 1.5.3 How do I manage the applications and widgets on the home screen? Touch and hold a shortcut or widget to edit it. You can drag it to change its position or to the trash can shown in the following figure to uninstall it. Issue Error! Unknown document property name.

  • Page 12: How Do I Add A Shortcut To The Home Screen

    Error! Unknown document property name. Note: The system applications cannot be uninstalled. 1.5.4 How do I add a shortcut to the home screen? Touch then Widgets. Touch and hold a widget and drag it to a blank area on the home screen.

  • Page 13: Contacts

    Error! Unknown document property name. 1.6 Contacts 1.6.1 How do I create a contact? How do I assign a photo to a contact?  Creating a contact Touch People. On the Contacts tab, touch the new contact icon. Choose where you want to save the contact.

  • Page 14: How Do I Import And Export Contacts Using A Sim Card

    Error! Unknown document property name. 1.6.2 How do I import and export contacts using a SIM card?  Importing contacts from your phone to a SIM card Touch People. On the Contacts tab, touch the menu key to display the option menu. Touch Manage contacts >...

  • Page 15: How Do I Add A Contact To A Contact Group

    Error! Unknown document property name. 1.6.4 How do I add a contact to a contact group? Use either of the following methods:  Method 1: On the contact editing screen, choose a group from the drop-down list under GROUPS.  Method 2: Touch People then the Groups tab, select the desired group, and touch the menu key then Edit to display the group editing screen.

  • Page 16: Text Messaging

    1.7.1 How do I change the input method when editing a text message? On the message editing screen, touch the text box to bring up the onscreen keyboard. (The default input method is Huawei input method.) Touch and select handwriting in full-screen or half-screen mode.

  • Page 17: How Do I Delete Or Lock A Message In A Conversation? How Do I Delete Multiple Messages Simultaneously

    Error! Unknown document property name. 1.7.2 How do I delete or lock a message in a conversation? How do I delete multiple messages simultaneously? Go to Messaging and touch a conversation to display all messages in the conversation. Touch and hold the message you want to lock or delete. From the displayed option menu, choose Lock or Delete.

  • Page 18: How Many English Characters Can Be Contained In A Long Text Message

    Error! Unknown document property name. To send a text message to multiple recipients, compose your message, touch , select the desired recipients, touch OK, and send the message. 1.7.4 How many English characters can be contained in a long text message? It varies according to customized product versions.

  • Page 19: Does My Phone Support Dual Sim Cards

    Error! Unknown document property name. To use this function, make sure your card supports the three-party call service. Check with your service provider for whether the call waiting and call hold services are enabled. 1.8.3 Does my phone support dual SIM cards? 1.9 Multimedia messaging 1.9.1 How do I send a multimedia message? Go to Messaging and touch New message.

  • Page 20: Are There Any Restrictions On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message

    Error! Unknown document property name. Cause 2: The size of the multimedia message exceeds the specified threshold. Solution: Delete some content from the multimedia message to make sure its size does not exceed the specified threshold. Then, try again.  The balance is insufficient.

  • Page 21: Music

    Error! Unknown document property name. 1.10 Music 1.10.1 What is the difference between Albums, Artists, Folders, Genres, and Playlists?  Albums: Songs are sorted by album.  Artists: Songs are sorted by artist.  Folders: Songs are sorted by name. ...

  • Page 22: What Playing Modes Does My Phone Support

    Error! Unknown document property name. 1.10.3 What playing modes does my phone support?  Play in order (default): plays all audio clips in a playlist in sequence and stop playing after all the files have been played.  Shuffle: plays all audio clips in a playlist in a random order and stop playing after all the files have been played.

  • Page 23: How Do I Edit A Photo Or Video Or Add A Photo Frame

    Error! Unknown document property name.  When the storage location is the microSD card, touch File Manager > SD card > DCIM > Camera to find your photos and videos. 1.11.4 How do I edit a photo or video or add a photo frame? ...

  • Page 24: What Video Formats And Sizes Does My Phone Support

    Error! Unknown document property name. 1.11.8 What video formats and sizes does my phone support? The supported video format is MPEG-4. The video size depends on the available space of your phone. 1.11.9 What picture formats and resolutions does the camera support? The supported picture format is JPG, and the resolution is up to 3264 x 2448 pixels (8 MP).

  • Page 25: What May Cause Poor Quality Of Online Streaming Media Played On My Phone

    Error! Unknown document property name. 1.12.3 What may cause poor quality of online streaming media played on my phone?  The source streaming media is of poor quality.  The network connection is poor.  Your phone's hardware may be faulty, for example, the display is damaged. To check this, play a local video for comparison.

  • Page 26: My Phone Cannot Be Discovered By Other Bluetooth Devices. Why

    Solution: Go to Settings. Under WIRELESS & NETWORKS, touch the Bluetooth switch to turn on Bluetooth. Then, touch Bluetooth. On the displayed Bluetooth screen, touch your device name (HUAWEI G535-L11 in the following figure) to set your device to be visible to all nearby Bluetooth devices.

  • Page 27: What Is The Bluetooth Working Range

    Error! Unknown document property name. 1.13.4 What is the Bluetooth working range? 10 meters. 1.13.5 I cannot pair my phone with other Bluetooth devices. Why? Your phone supports various profiles, such as A2DP, AVRCP, HSP, HFP, HID, OPP, and PBAP. If the device to be paired with also supports these profiles but fails to be paired with, see the following solutions: ...

  • Page 28: What Can I Do If The Navigation Application On My Phone Cannot Receive Signals From Gps Satellites

    Error! Unknown document property name. If the authorization file is lost, Google Maps will automatically download the authorization file at the startup when your phone is connected to the Internet. 1.14.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? ...

  • Page 29: Does My Phone Support Video Calls Or Video Chats

    Error! Unknown document property name. 1.14.6 Does my phone support video calls or video chats? Your phone does not support video calls, but it comes with a front camera, so you can install a third-party application, such as Google Talk, to implement video chats. 1.14.7 Can I take a screenshot? If yes, how? When the screen is not locked, simultaneously press the power and volume down buttons for 2 seconds or more to take a screenshot.

  • Page 30: What Line Order Does The Headset Use

    Error! Unknown document property name. 1.14.9 What line order does the headset use? The headset provided with your phone adopts the American line order, which is the mainstream line order in the industry. The headset comes with only one key (the hook key) for you to answer or end a call as well as start or stop playing music.

  • Page 31: Common Settings

    Error! Unknown document property name. Common settings 2.1 Email 2.1.1 How do I configure email settings?  Adding an account Go to Settings. Under ACCOUNTS, touch Add account. To add an email account, touch Email. To add an Exchange account, touch Corporate. Manual setup: On the Account setup screen, enter your email account and password.
  • Page 32 Error! Unknown document property name. Auto setup: You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone. To automatically set up an email account: On the Account setup screen, enter your email account and password. Touch Next.
  • Page 33 Error! Unknown document property name. For details about email account settings, contact your email service provider.  Sending an email On the Inbox screen, touch , enter the recipient, subject, and email content, and touch Send.  Viewing and deleting an email On the Inbox screen, touch an email to view it, or touch to delete it.

  • Page 34: Can I View Emails When No Internet Connection Is Available On My Phone

    Error! Unknown document property name.  Deleting an email account Go to Email. Touch and choose Settings from the display option menu. Touch the email account your wish to delete. At the bottom of the displayed screen, touch Remove account. 2.1.2 Can I view emails when no Internet connection is available on my phone? Yes if the emails have been downloaded to your phone.

  • Page 35: Wi-Fi Settings

    Error! Unknown document property name. Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account and select the data you want to synchronize. Touch . From the displayed option menu, choose Sync now to synchronize the selected data to your phone. If the contact synchronization fails, check that your phone's data service is turned on and that the account server supports contact synchronization.

  • Page 36: What Wi-Fi Protocols Does My Phone Support? What Are The Data Rates Supported By Each Protocol

    Error! Unknown document property name. Touch Wi-Fi. From the displayed Wi-Fi networks, touch the desired network. In the displayed dialog box, enter the password for the Wi-Fi network, and touch Connect. When the connection is set up, you will be able to use the Wi-Fi network to access the Internet. 2.2.2 What Wi-Fi protocols does my phone support? What are the data rates supported by each protocol? Your phone supports 802.11b/g/n.
  • Page 37 Error! Unknown document property name. . From the displayed option menu, choose Advanced. Set Keep Wi-Fi on during sleep to Always. Note: By default, Always is selected for Keep WLAN on during sleep. If the default settings are modified, your phone disconnects from the Wi-Fi network when its screen turns off. The following describes the three options of Keep WLAN on during sleep: Issue Error! Unknown document property name.

  • Page 38: Can I Use My Phone As A Portable Wi-Fi Hotspot And Share My Phone's Data Connection With Another Device

    Error! Unknown document property name.  Always: Never disconnect a Wi-Fi connection.  Only when plugged in: Never disconnect a Wi-Fi connection when the phone is charging. If the phone is not charging, it disconnects a Wi-Fi connection when it has been idle for 3 minutes. ...

  • Page 39: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    Error! Unknown document property name. After a device connects to your phone over Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and security parameters, touch Configure Wi-Fi hotspot. 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Go to Settings.

  • Page 40: Ringtone Settings

    Error! Unknown document property name. If a computer has a wireless network adapter, you can turn on Portable Wi-Fi hotspot as follows: Go to Settings. Under WIRELESS & NETWORKS, touch More. Touch Tethering & portable hotspot and select Portable Wi-Fi hotspot. Then the computer can connect to your phone over Wi-Fi to access the Internet.

  • Page 41: How Do I Set A Custom Audio File As The Ringtone Or Message Tone

    Error! Unknown document property name. 2.6.3 How do I set a custom audio file as the ringtone or message tone? Go to File Manager. Touch the Musics folder to open it. Touch and hold the desired audio file. From the displayed option menu, choose Set as. Then, touch Phone ringtone or Notification ringtone.

  • Page 42: Can I Set The Ringtone For A Contact Group

    Error! Unknown document property name. 2.6.4 Can I set the ringtone for a contact group? 2.6.5 How do I disable touch sounds? Go to Settings. Under DEVICE, touch Sound. On the displayed screen, deselect Touch sounds under SYSTEM. Issue Error! Unknown document property name.

  • Page 43: Language And Keyboard

    Error! Unknown document property name. 2.7 Language and keyboard 2.7.1 What languages does my phone support? How do I change the system language? To view the languages supported by your phone, go to Settings. Under PERSONAL, touch Language & input. On the displayed screen, view the information under Language. To change the system language, touch Language and select the desired language from the language list.

  • Page 44: I Installed A New Text Input Method But Cannot Use It. Why

    Go to Settings. Under DEVICE, touch Display. On the displayed screen, touch Font size. Then, select the desired font size. 2.7.4 What text input methods does my phone support? Google keyboard and Huawei input method. Issue Error! Unknown document property name. (Error! Unknown...

  • Page 45: Does My Phone Support The Stroke Input Method

    Huawei input method as an example: Go to Settings. Under PERSONAL, touch Language & input. On the displayed screen, touch Huawei input method then Keyboard settings. On the displayed screen, deselect Vibrate on keypress. Issue Error! Unknown document property name.

  • Page 46: Internet Access

    Error! Unknown document property name. 2.8 Internet access 2.8.1 How do I clear my browser's cache and browsing history? Open the browser. Touch . From the displayed option menu, choose Settings. Touch Privacy & security then Clear cache or Clear history to clear the cache or web browsing history.

  • Page 47: How Do I Set My Browser's Home Page

    Error! Unknown document property name. 2.8.6 How do I set my browser's home page? Open the browser. Touch . From the displayed option menu, choose Settings. Touch General > Set homepage. From the displayed option menu, choose your home page. 2.8.7 How do I save a web page for offline reading? Open the browser.

  • Page 48: How Do I Configure Network Settings If My Phone Fails To Access The Internet

    Error! Unknown document property name. 2.8.8 How do I configure network settings if my phone fails to access the Internet? Insert a SIM card into your phone. The phone then automatically configures APN settings. To check APN settings, go to Settings. Under WIRELESS & NETWORKS, touch Mobile networks then Access Point Names.

  • Page 49: How Do I Know Whether My Data Service Is Turned On Or Off

    Error! Unknown document property name. 2.8.10 How do I know whether my data service is turned on or off? Drag the status bar downward to display the notification panel:  indicates that the data service is turned on. To turn off the data service, touch this shortcut switch.

  • Page 50: Screen Lock

    Error! Unknown document property name. On the VPN screen, touch . When prompted, enter the VPN name and server address. Then, touch OK. 2.9 Screen lock 2.9.1 How do I set a screen unlock PIN? 1. Go to Settings. Under PERSONAL, touch Security. On the displayed screen, touch Screen lock under SCREEN SECURITY.

  • Page 51: Does My Phone Supports The Face Unlock Function? How Do I Set The Function

    Error! Unknown document property name. 2.9.2 Does my phone supports the Face Unlock function? How do I set the function? Yes. To set the function: Go to Settings. Under PERSONAL, touch Security. On the displayed screen, touch Screen lock under SCREEN SECURITY. Then, touch Face Unlock. 2.9.3 How do I set a screen unlock pattern? Go to Settings.

  • Page 52: How Many Times Can I Try The Screen Unlock Pattern Before My Phone Becomes Permanently Locked? Can I Unlock The Phone By Sending An Email From My Gmail

    Error! Unknown document property name. When you power on or off your phone or press the power key to turn on the screen, draw the pattern to unlock the screen. 2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone by sending an email from my Gmail? Your phone will not be locked even if you incorrectly draw the unlock pattern for several...

  • Page 53: Alarm

    Error! Unknown document property name. To unlock the screen, press the power button to turn on the screen and follow the onscreen instructions to enter the PIN or draw the unlock pattern. 2.10 Alarm 2.10.1 How do I add and remove an alarm? Go to Clock.

  • Page 54: Will The Alarms Go Off When My Phone Is Powered Off

    Error! Unknown document property name. To name the alarm, enter a name in Label. Touch DONE. On the alarm screen, you can find the list of all alarms. If an alarm is deselected, it is disabled. To delete an alarm, touch and hold it and choose Delete alarm from the displayed option menu.

  • Page 55: Applications

    2.11.2 How do I download third-party applications? Log in to Huawei App Center or Google Play Store to download third-party applications. Note: Applications preinstalled on your phone vary according to your phone's software. 2.11.3 Can I change the default installation location for applications? 2.11.4 How do I install, manage, and uninstall applications?

  • Page 56: What Third-Party Applications Are Preinstalled On My Phone? Can I Uninstall System Applications Or Applications Customized By My Service Provider

    Error! Unknown document property name.  Your phone has insufficient available storage. To resolve this problem, delete unwanted files to free up some storage. 2.11.6 What third-party applications are preinstalled on my phone? Can I uninstall system applications or applications customized by my service provider? ...

  • Page 57: How Do I Manage A Specific Application Using Task Manager

    Error! Unknown document property name.  In the lower part, a clear button is displayed. 2.12.4 How do I manage a specific application using Task Manager?  To view all running applications, scroll through the running application list. To close an application, drag it leftward or rightward.

  • Page 58: Developer Options

    Error! Unknown document property name. 2.14 Developer options To view the developer options: Go to Settings. Under SYSTEM, touch About phone. Touch the build number three times in rapid succession.  USB debugging: Enable USB debug mode, which allows the operator to use the adb command to debug the phone.

  • Page 59: Can I Use My Phone As A Usb Flash Drive

    Error! Unknown document property name. 2.16 Can I use my phone as a USB flash drive? Yes. You can connect your phone to a computer using a USB cable to view content in the microSD card and phone storage.  Media device (MTP): MTP stands for the Media Transfer Protocol.

  • Page 60: How Do I Enable Power Saving Mode Of Key Backlight

    Error! Unknown document property name. 2.19 How do I enable power saving mode of key backlight? Go to Settings. Under DEVICE, touch Display. On the displayed screen, touch Touch key light. Then, select Smart on/off or Always off. 2.20 How do I turn on or off airplane mode? Note: When airplane mode is on, your wireless connections will be unavailable.

  • Page 61: How Do I Restore My Phone To Its Default Settings

    Error! Unknown document property name.  Method 2: Press and hold the power key, and choose Airplane mode from the displayed option menu. 2.21 How do I restore my phone to its default settings? Go to Settings. Under PERSONAL, touch Backup & reset. On the displayed screen, touch Factory data reset.

  • Page 62: How Do I Enter And Exit Safe Mode

    Error! Unknown document property name. 2.22 How do I enter and exit safe mode? To enter safe mode, when the startup animation disappears, press the volume down key until Safe mode is displayed in the lower left corner of the screen. To exit safe mode, restart your phone.

  • Page 63: Can I Use Other Power Adapters Than The Provided One To Charge My Phone

    2.26 Can I use other power adapters than the provided one to charge my phone? You can use other power adapters provided by Huawei. However, it is recommended that you use the power adapter provided with your phone, because non-standard power adapters may generate excessive current that shortens your battery's life span or insufficient current, which prolongs the charging time.

  • Page 64: Others

    Error! Unknown document property name. Others 3.1 How do I save battery power?  When you are not using the phone, press the power key to turn off the screen.  Set the screen timeout period to a small value. To do so, go to Settings. Under DEVICE, touch Display.

  • Page 65: My Phone Runs Very Slowly. What Can I Do

    Error! Unknown document property name. 3.3 My phone runs very slowly. What can I do?  Close background applications you do not need. Go to Settings. Under APPS, touch Manage apps. Flick your finger right until the Running list is displayed. Select the application you want to close and touch Stop.

  • Page 66: Can I Use My Phone For Recording

    Error! Unknown document property name. 3.8 Can I use my phone for recording? Yes. Your phone comes with the recorder function. 3.9 Does my phone come with a protective film? Whether your phone comes with a protective file varies according to customized product versions.

  • Page 67: How Do I Check The Available Space In My Phone Storage And Microsd Card

    Error! Unknown document property name. This partition is used when your phone has no microSD card inserted and certain operations, such Can be queried as taking photos, transmitting files using Bluetooth, under Settings > Partition for About 3.5 GB and synchronizing data with a computer, need to be internal storage Storage >...

  • Page 68: Property Name

    Error! Unknown document property name. Issue Error! Unknown document property name. (Error! Unknown PUBLIC Page 68 in 68 document property name.)

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