If You Have Any of These Problems:
Mode
During
Transmission
Transmission Copy
Quality
During Reception
184
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Problem Solving
Troubleshooting
Symptom
Document doesn't
1. Check that your document is free of staples and paper clips, and
feed/multiple feed
2. Check that your document is the right type to send through an
3. Check that the document is loaded properly.
Does not stamp
Check Fax parameter No. 004 (Stamp (HOME)), and No. 028
(Stamp At Memory XMT) settings.
Stamp too light
Replace stamp.
Vertical lines on the
Check own copy quality. If copy is OK, your machine has no
transmitted document
problem, report to the receiving party that they have a problem. If
copy is NG, clean the document scanning surface area.
Transmitted
document is blank
Recording paper
Remove the misfeed paper.
misfeed
(See the Operating Instructions (For Basic Operations))
Recording paper
Make sure that there is paper in the Paper Tray. Follow the
doesn't advance into
instructions for loading paper.
machine
Recording paper
Check to see if the recording paper is jammed inside of the
doesn't eject after
machine.
printing
Document auto
Check Fax parameter No. 024 (Print Reduction) setting.
reduction doesn't
work
Possible Cause / Action
that it is not greasy or torn.
ADF by consulting. If your document has the characteristics
listed, use the Platen instead.
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