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O2 e169 Manual

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ø Mobile Broadband User Guide
Pay Monthly
USB Modem E169
We're better, connected

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Summary of Contents for O2 e169

  • Page 1 ø Mobile Broadband User Guide Pay Monthly USB Modem E169 We’re better, connected...
  • Page 2 What’s ø Mobile Broadband? ø Mobile Broadband lets you use the internet almost anywhere. And it includes connection to any of The Cloud’s Wi-Fi hotspots in the UK. If you use Windows, you can use BT Openzone hotspots too. Wi-Fi is faster, and it won’t cost you any more.

  • Page 3: Table Of Contents

    Contents Getting started Help What’s in the box Your first bill Putting in the sim Installation problems Setting up on your computer What can I do to improve the speed of my modem? Windows FAQs Taking care of your USB Modem Glossary How to use Ways to connect to the internet...

  • Page 4: Getting Started

    Getting started...

  • Page 5: What's In The Box

    What’s in the box USB cable - plug it into a USB port on USB Modem your computer and your USB modem to try and get better reception You’ll also have been given a sim card separately, either in our shop or through the post. It’s a good idea to save your ø...

  • Page 6: Putting In The Sim

    Putting in the sim You need to install ø Connection Manager, which will manage all your internet connections. 1. Take the cap off the modem. 2. With the ø logo facing up, hold the modem and slide the sim card tray out with your fingernail.

  • Page 7: Setting Up On Your Computer

    Tip: If it takes more than a couple of minutes, start ø Connection Manager manually Start Computer by going to > > O2 Connection Manager. Connection Manager will get ready to install. This may take a few moments.
  • Page 8 3. If the User Account Control screen pops up, click Allow. 4. Read the licence agreement and tick Accept box. Click Next.
  • Page 9 5. Click Install. Wait while the InstallShield Wizard installs ø Connection Manager. It might take a few minutes. 6. Click Finish. Wait while Connection Manager finishes installing. It might take a few minutes. 7. Tick the Pay Monthly box and fill in your details. You need to fill in your bill date so Connection Manager can estimate how much data you’ve used.
  • Page 10 Tip: You need to fill in your bill date so Connection Manager can estimate how much data you’ve used. How to find your bill date if you’re a business customer Your bill date is the same as everyone on your account. If your business doesn’t have an account, your bill date will be about a day after you bought ø...

  • Page 11: Mac

    You can use ø Mobile Broadband on more than one computer. You need to install the software on each computer you want to use. Installing Mobile Connect Before you start, make sure all other applications are closed. 1. Plug your USB modem into a USB port on your computer.
  • Page 12 3. Click Continue. 4. Read, print or save the Licence Agreement, then click Continue.
  • Page 13 Continue 5. Click to install the application, or pick a different drive if you want to install it somewhere else. 6. Click Install.
  • Page 14 7. If your Mac has a password, type it in and click OK. Note: ‘Luke’ is our username in this example. Mobile Connect will start installing. You’ll get a confirmation message when it’s done.
  • Page 15 1. The ø USB Modem folder should open automatically when you put the modem in. If it doesn’t, click the O2 USB Modem icon on your desk top. MobileConnect 2. Double click the icon...
  • Page 16 Setting… 3. Click on the control panel to open the settings screen. 4. Click New. You can edit, delete or add more profiles later.
  • Page 17 5. Type in these details (some of them might be filled in already): Profile Name, type O2 Mobile Broadband. • In Access Point Name, type mobile.o2.co.uk. • In • In Telephone Number, type *99#. Tip: Type # on a Mac by using alt+3. • In Account Name, type o2web.

  • Page 18: How To Use

    How to use...

  • Page 19: Ways To Connect To The Internet

    Windows users can also connect to BT Openzone for no extra charge. (Mac users can’t use BT Openzone yet. Check o2.co.uk/mobilebroadband for updates on when it’ll be available). Or you can connect to other Wi-Fi hotspots which you might have to pay for.

  • Page 20: Connecting With Ø Mobile Broadband

    Connecting with ø Mobile Broadband If your USB modem is plugged in and Wi-Fi isn’t available, ø Connection Manager will automatically connect you to ø Mobile Broadband. If it doesn’t automatically connect or you want to connect manually, here’s how: If you’re using Windows read on.
  • Page 21 3. Double click on O2-UK. 4. Click Yes.
  • Page 22 How to connect on a Mac 1. Open Mobile Connect from the Applications folder. 2. Click Connect. 3. Click to continue.
  • Page 23 4. You’re now connected to the internet. When you’re finished, click Disconnect. How fast can you go? Your USB Modem will automatically connect to the fastest network available. The speed depends on: • how far away you are from a phone mast, •...
  • Page 24 The USB Modem LED Display The LED on the USB Modem changes colour to show which network you’re connected to or which ones are available. You’ll automatically be connected to the fastest network available. faster Tip: GPRS, EDGE, 3G and HSDPA are all types of mobile networks. HSDPA is the fastest. A Wi-Fi hotspot connection will be the fastest way to connect to the internet (see page 24).

  • Page 25: Checking How Much Data You've Used

    Your ø Mobile Broadband comes with a monthly usage allowance on the ø network as part of your contract. You’ll be charged if you go over your allowance on the ø network. Go to o2.co.uk/mobilebroadband for details. To avoid any unexpected surprises on your bill, we recommend using Wi-Fi or your home broadband network to download large files.
  • Page 26 My recent charges. UK browse and download. 4. Choose This is an estimate. It might not exactly match your bill. You can also go to o2.co.uk/mobilebroadband/usageguide to get an idea about how much data you use to download songs, email, etc.

  • Page 27: Using Wi-Fi

    Using Wi-Fi Your laptop probably has a built in wireless card, which you can use to connect to Wi-Fi. Wi-Fi’s the fastest way to connect to the internet and you get unlimited Wi-Fi with ø Mobile Broadband. Using Wi-Fi won’t use up your data allowance on the ø network. Connection Manager will help you manage all your Wi-Fi connections if you are a Windows user.
  • Page 28 2. Click show available networks. 3. Double click the Wi-Fi network you want to connect to. In this example we’ve chosen O2 UK Wi-Fi (Wi-Fi Zone - The Cloud). 4. Click Yes.
  • Page 29 The first time you connect to The Cloud an internet browser will open and you’ll need to register. Mac users can’t use BT Openzone yet. Check o2.co.uk/mobilebroadband for updates on when it’ll be available.
  • Page 30 You can also connect to other Wi-Fi hotspots. You might have to pay for these. If you don’t connect automatically: System Preferences 1. Choose from the Apple menu Network 2. Click 3. Make sure AirPort is turned on. If it’s not, click AirPort and click Turn AirPort On...
  • Page 31 4. Choose the network named ‘WiFi Zone – The Cloud’ 5. Go to the internet and The Cloud browser will open. In Profile Name, type ø Mobile Broadband number and click Go. You’ll then be online. Tip: You only have to type your ø Mobile Broadband number the first time you use The Cloud.
  • Page 32 Using Wi-Fi at home For windows users Connection Manager will import your Wi-Fi settings at home, if you already have a Wi-Fi connection. If you want to create new networks see the help guide on Connection Manager. To see the help guide: 1.

  • Page 33: Text Messages

    Text Messages If you’re using a PC, you can send and receive texts through ø Connection Manager. People can text you on your ø Mobile Broadband number. You need to plug in your USB modem to send and receive texts. We’ll send you a text to your Connection Manager when you’ve nearly used up your data.
  • Page 34 To read all your messages 1. Click the envelope on ø Connection Manager. Inbox 2. Click on to see your texts.
  • Page 35 To send a message 1. Click on the envelope icon on ø Connection Manager. 2. Choose the new message icon.
  • Page 36 3. Write your message and type in the mobile phone number you want to send it to. 4. Click Send. Texts you’ve sent will be in the Sent Items folder. Tip: You can import your contacts from Outlook or Outlook Express by going Tools Import Contacts.

  • Page 37: Using Ø Mobile Broadband Abroad

    Business customers can use their ø Mobile Broadband abroad straightaway. If you’d like to add a data roaming Bolt On, fill out the form on o2.co.uk/mobilebroadbandroaming or call us on 0870 241 0202 (or 0800 977 7337 for Business customers).

  • Page 38: Using Your Usb Modem As A Memory Stick

    Using your ø USB Modem as a memory stick You can use your ø USB Modem as a memory stick if you put a microSD™ memory card in the modem. You can buy memory cards from ø retail stores or the ø online shop. But High Capacity microSD™...
  • Page 39 2. Put the modem into your laptop. 3. Find the files from the relevant drive in File Manager. To take the modem out: On a PC: click the ‘Safely Remove Hardware’ icon in the Windows system tray. On a Mac: click the eject icon.

  • Page 40: Help

    Help...

  • Page 41: Your First Bill

    My Bill Analysis. register for If you’re not a business customer, you can see your bill on o2.co.uk. Sign in with your username and password and choose Why is my first bill more than I expected? Once you’ve signed a contract, it takes us a few days to set up your bill. This means your first bill covers a slightly longer period than your other bills.

  • Page 42: Installation Problems

    Installation problems If you’re having problems installing ø Mobile Broadband, try one or more of these steps: Check the sim card Take out the sim card and wipe it with a dry cloth. When you put it back in the sim card tray, make sure the gold chip is facing up.

  • Page 43: What Can I Do To Improve The Speed Of My Modem

    Restart your computer. Re-install and try a different USB port on your computer, in case one port isn’t working. If you’re still having problems setting up go to o2.co.uk/help or call us on 0870 241 0202 (or 0800 977 7337 for Business customers).

  • Page 44: Faqs

    Why isn’t my email working? You might need to change your settings to make some email services work on ø Mobile Broadband. For more instructions, go to o2.co.uk/help...

  • Page 45: Taking Care Of Your Usb Modem

    Taking care of your USB Modem Your ø USB Modem is delicate, so be careful with it. Take it out of your laptop when you’re not using it. And make sure you don’t knock it when you are. Store it carefully, and always put the cap back on to protect the metal tip.

  • Page 46: Glossary

    Glossary 3G stands for Third Generation. 3G connects you to the mobile data network and it’s faster than a standard connection. BT Openzone BT Openzone run a Wi-Fi network. Our partnership with BT Openzone means you have access to unlimited Wi-Fi at most of their UK Wi-Fi hotspots. The Cloud The Cloud is the name of a company that runs a Wi-Fi network in Europe.
  • Page 48 Or call us on 0870 241 0202 (or 0800 977 7337 for Business customers). o2.co.uk Telefónica O2 UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX. Registered in England No.1743099. Registered office as above. © Telefónica O2 UK Limited 2008. Correct at time of going to press (05/09). O2CN912N6120VCCP05/09 05/10...

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