Panasonic Panafax DX-2000 User Manual
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Panasonic Panafax DX-2000 User Manual

Panasonic Panafax DX-2000 User Manual

Panasonic facsimile user's guide dx-2000
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Summary of Contents for Panasonic Panafax DX-2000

  • Page 1 Facsimile DX-2000 User’s Guide...

  • Page 2: Important Information

    IMPORTANT INFORMATION When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.

  • Page 3: Table Of Contents

    Network Printer Relayed Transmission Important Information ... 24 Differences between Internet Fax and Regular Fax Transmitted Document Confirmation DX-2000 Cannot Make a Phone Call via LAN Dual Port Communication Transmission Resolution Internet Mail Reception Sending Document Size via LAN Sending a Document to a PC via LAN...
  • Page 4 Setting the Internet Parameters ...41 Setting the parameters for the LAN Interface Setting the Internet Relay Station Programming or Retrieving Parameters via Email ...46 Using Email to Program or Retrieve Parameters Using a PC to Input the Internet Parameters Remotely To Input the Internet Parameters for the First Time To Retrieve the Internet Parameters for Backup To Edit the Retrieved or Backup Internet Parameters File...
  • Page 5 Sending Documents via Telephone Line ... 91 Memory Transmission ... 91 Manual Number Dialing One-Touch Dialing Abbreviated Dialing Directory Search Dialing Multi-Station Transmission (Broadcasting) ... 97 Direct Transmission ... 98 Manual Number Dialing (Direct Transmission) One-Touch Dialing (Direct Transmission) Abbreviated Dialing (Direct Transmission) Directory Search Dialing (Direct Transmission) Voice Mode Transmission ...
  • Page 6 Relayed Transmission ...157 General Description ... 157 Relay Network Setting up your DX-2000 as an Internet Relay Station Setting Up Your Machine for Relayed Transmission ... 161 Programming the End Receiving Station into your Auto Dialer Sending Documents via Internet Relay ... 163...
  • Page 7 PRINT OUT JOURNALS AND LISTS Journals and Lists... 171 Transaction Journal Communication Journal (COMM. JOURNAL) One-Touch/Abbreviated and Directory Search List Program List FAX Parameter List PROBLEM SOLVING Troubleshooting ... 183 If You Have Any of These Problems Information Codes Email ABBR Programming Errors ... 189 Error Message Sent to the Sender Internet FAX Return Receipt Errors Messages Clearing a Recording Paper Jam...
  • Page 8 This page is intentionally left blank.

  • Page 9: Getting To Know Your Machine

    • REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS. Note: This battery is not installed in the new unit, it is packaged with the accessories. Panasonic Model No. DX-2000 120VAC 60 Hz Serial No. 01990900001 5.0 A...
  • Page 10 Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

  • Page 11: Introduction

    Thank you very much for purchasing the Panafax DX-2000. The DX-2000 is one of the most advanced models in the Panafax family of Super G3 compatible, desktop facsimile machines. Some of its many features are 1. Plain Paper Printing Plain paper printing means you can easily write on received documents with a pen or pencil.

  • Page 12: Function Key

    Function Key Any function can be started by first pressing scroll key repeatedly until the desired function appears on the display. Relayed Transmission (See Note) Polling Printout FUNCTION 1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not used 6 = Not used...

  • Page 13: External View

    Handset (Available as an option, see page 203) Control Panel Document Return Tray Recording Paper Tray 500 sheets Recording Paper Cassette (Available as an option, see page 203) External View ADF Door Document Guides Document Sub Tray 500 sheets Recording Paper Cassette (Standard) 250 sheets Recording Paper Cassette...

  • Page 14: Control Panel

    Control Panel LCD Display Indicates date and time, or the current operation. Blinks when the machine is ON LINE transmitting a document or receiving. Blinks when the remaining TONER toner is getting low and lights when the toner is running out. (See page 28) ALARM Lights when trouble occurs.
  • Page 15 Used to set Normal, Lighter, or Darker. CONTRAST (See page 79) Used to set Standard, Fine and 400 dpi. RESOLUTION (See page 79) HALFTONE Provides OFF, QUALITY or FAST settings for halftone documents. (See page 80) Used to select either memory or direct MEMORY communication.

  • Page 16: Pre Installation Information

    Address of your DX-2000 can be found on the 2nd page of the Fax Parameter List printout (press (see Note 1) (see Note 2) (see Note 3) (see Note 4) The DX-2000 can be set up as either SMTP mail server or POP3 client. Dependent on the type of setup, different functions are available as follows.

  • Page 17: Setup As Smtp Mail Server

    Note: 1. To function as SMTP mail server, the DX-2000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DX2000@fax01.panasonic.com 2.

  • Page 18: Setup As Pop3 Client

    Pre Installation Information Setup as POP3 Client To install the DX-2000 as POP3 Client, the following network parameters need to be programmed on your network. • IP Address of the DNS Server (if not available, see Note) • IP Address of the DX-2000 •...
  • Page 19 SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers. 3. If required, the MAC Address of the DX-2000 can be obtained from the 2nd page of the Fax Parameter List printout,...
  • Page 20 : POP User Name. (Up to 40 characters) : POP Password. (Up to 10 characters) : The name assigned to your DX-2000. (Up to 60 characters) : The information to be added to the Subject Line for all outgoing emails. (Up to...

  • Page 21: Internet Communication Features

    Internet Fax Transmission The DX-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding.

  • Page 22: Inbound Routing

    When an incoming Internet Fax, email or a regular fax document is received, the DX-2000, checks for the following: 1. First, the DX-2000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will route the documents to the corresponding stations email address(s) and/or telephone number(s).

  • Page 23: Fax Forward

    G3 Fax Network Scanner The DX-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter.

  • Page 24: Network Printer

    DX-2000 via TCP/IP protocol. There a two parts to setting up the DX-2000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below.

  • Page 25: Relayed Transmission

    Relayed Transmission The DX-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

  • Page 26: Important Information

    Transmitted Document Confirmation 1. The DX-2000 does not directly connect to the final destination, but rather connects to a Mail Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be returned from the Mail Server to the DX-2000.

  • Page 27: Sending Document Size Via Lan

    TIFF-F formatted image file. An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/ Internet Relayed Transmission To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security.

  • Page 28: Installing Your Machine

    INSTALLING YOUR MACHINE Main Unit and Accessories Unpack the carton and check that you have all the illustrated accessories. Toner Cartridge Document Return Tray Machine Recording Paper Tray Telephone Line Cable Power Cord Paper Size Label Lithium Battery and Holder User’s Guide / Quick Guide...

  • Page 29: Installing The Accessories

    Installing the Lithium Battery (This battery is used to backup the clock during power failures, see page 196.) (1) Open the ADF Door. (2) Install the Battery Holder, slide it to the Left until it latches and Final Installed View Handset Cradle [Available as an Option ] Hook the projections into the square holes...

  • Page 30: Installing The Toner Cartridge

    Installing the Toner Cartridge Toner Cartridge Unpack the Toner Cartridge and rock it back and forth as shown for 5 or 6 times to even the toner inside. Remove the protective seal. Note: Pull on the seal slowly and straight out. Push the Release Button to open the Printer Cover.
  • Page 31 If you are replacing the Toner Cartridge, it is recommended to clean the Printer Roller to maintain good printing quality. To clean the Printer Roller, follow the procedure on page 193. Installing the Toner Cartridge Align the arrow and the projection on both sides as shown and insert the Toner Cartridge into the machine.

  • Page 32: Loading The Recording Paper

    Loading the Recording Paper Paper Specifications In general, most bond papers will produce excellent results. Most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for.
  • Page 33 Clip Clip (see Note 1) Note: 1. Your machine will properly print on A4, Letter and Legal size paper only. If other size of paper (B4, B5, A5) is used, your machine may not print properly. Loading the Recording Paper (1) Release the hook and remove the Paper Size Selector.

  • Page 34: Connecting The Telephone Line Cables And Power Cord

    Connecting the Telephone Line Cables and Power Cord Ethernet-Token-Ring Bridge (Optional Order No. UE-204006) 10Base-T Ethernet Hub Power Cord Plug one end of the power cord into an ordinary 3 prong AC outlet and the other end into the receptacle on the rear of the machine.
  • Page 35 Connecting the Telephone Line Cables and Power Cord Power Switch After connecting all cables and Power Cord, turn the power switch ON. Note: Attach the cables to the Hook to prevent recording paper jam. External Telephone (Optional) You can connect an additional standard single line telephone to the machine.

  • Page 36: Setting The Dialing Method (Tone Or Pulse)

    Setting the Dialing Method (Tone or Pulse) Your machine can operate with either of two dialing methods (Tone or Pulse), depending on the type of telephone line you are connected to. If you need to change the dialing method to Tone or Pulse, follow the procedure below. FUNCTION for “Pulse”.

  • Page 37: Adjusting The Volume

    You can adjust the monitor and ringer volume on your machine. The built-in speaker enables you to hear the dial tone, dialing signals, and busy tone. The ringer sounds when your machine receives a call. Setting the Monitor Volume MONITOR You will hear the dial tone through the speaker.

  • Page 38: User Parameters

    User Parameters Your facsimile machine has several basic settings (User Parameters) to help you keep records of the documents you send or receive. For example, the built-in clock keeps the current date and time, and your LOGO and ID Number help to identify you when you send or receive documents.

  • Page 39: Setting Your Time Zone

    Setting Your Time Zone The Time Zone is required as part of the E-mail header information when sending Internet faxes. To set up your Time Zone in the machine, please follow the steps below: FUNCTION repeatedly until display shows repeatedly until display shows your Time Zone. STOP Example of Time Zone in United States and Canada: GMT+10...

  • Page 40: Setting Your Logo

    2. To switch between upper and lower character set, press n a s o n i c to move the cursor CLEAR then re- CAPS SET MODE (1-6) ENTER NO. OR 1:USER PARAMETERS? PRESS SET TO SELECT LOGO LOGO Panasonic key.

  • Page 41: Setting Your Character Id

    Setting Your Character ID If the remote machine has a Character ID capabilities, when you are sending or receiving, your Character ID will appear on the remote machine’s display and the remote machine’s Character ID will appear on your display. FUNCTION repeatedly until display shows;...

  • Page 42: Setting Your Id Number (Fax Telephone Number)

    User Parameters Setting Your ID Number (Fax Telephone Number) If the remote machine does not have a Character ID but it has an ID Number, when sending or receiving, your ID Number will appear on the remote machine’s display and their ID Number will appear on your display. We suggest you use your facsimile telephone number as your ID number (max.

  • Page 43: Setting The Internet Parameters

    Setting the parameters for the LAN Interface Depending on how the DX-2000 will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 14 to 18) Parameter DATE & TIME...
  • Page 44 Setting the Internet Parameters * Contact your Network Administrator for this Information. FUNCTION repeatedly until display shows; Enter the IP Address using the keypad. Press the period ".". 1 2 3 Enter the Subnet Mask using the keypad. Press for the period ".". 2 5 5 Enter the SMTP Server Name using the Character Key (up to 60 characters).
  • Page 45 1 8 5 2 4 7 1 2 3 DEF. ROUTER IP ADDR DEF. ROUTER IP ADDR 123.178.240.2 EMAIL ADDRESS EMAIL ADDRESS abc@panasonic.com DNS SERVER IP ADDR DNS SERVER IP ADDR 133.185.247.45 POP SERVER NAME POP SERVER NAME mailsvr POP USER NAME...
  • Page 46 STOP POP PASSWORD POP PASSWORD efghik124 HOST NAME HOST NAME fax00 DEFAULT SUBJECT DEFAULT SUBJECT INTERNET MAIL ABC DEFAULT DOMAIN DEFAULT DOMAIN panasonic.com REMOTE PASSWORD REMOTE PASSWORD abcdefghij RELAY XMT PASSWORD CLEAR then re-enter the new character.

  • Page 47: Setting The Internet Relay Station

    2. You can search for the User Parameters by pressing 3. Register up to ten Domain Names that are authorized to use your DX-2000 for Relayed XMT Requests. (If the Domain Name fields are left blank, anyone can access your machine for Relayed XMT)

  • Page 48: Programming Or Retrieving Parameters Via Email

    - Relay XMT Password - Remote Password The DX-2000 interprets the command that you enter in the "Subject" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Internet Parameters (User Parameters).

  • Page 49: To Input The Internet Parameters For The First Time

    Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to the DX-2000’s email address. The "Subject" line of the email must be as follows: #set parameters(password)#: where the password is the Remote Password programmed in the DX-2000’s...
  • Page 50 (see Note 1) (see Note 2) : The DX-2000’s email address : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification.

  • Page 51: To Retrieve The Internet Parameters For Backup

    Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the DX-2000’s email address with the following command in the "Subject" line: #get parameters(password)# : where the password is the Remote Password programmed in the DX-2000’s User Parameters (i.e.
  • Page 52 Programming or Retrieving Parameters via Email After receiving the email message requesting the Internet Parameters, the DX-2000 sends back an email to the address specified in the"From:" line with the Internet Parameters in the body of the email. DX-2000 Internet Parameters Email Sample...

  • Page 53: To Edit The Retrieved Or Backup Internet Parameters File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File After receiving the DX-2000 email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1.
  • Page 54 Programming or Retrieving Parameters via Email DX-2000 Internet Parameters Email Sample [Delete this header before sending email.]...
  • Page 55 : Defines the Internet Parameters to be set in section (4) between @system to @end block. : This header must be deleted before the email is sent to the DX-2000 for reprogramming email address (email application), for retrieving the Internet Parameters and for error message notification.

  • Page 56: Using A Pc To Update The Auto Dialer Remotely

    Abbreviated dialing numbers right from your PC by sending a text email message to the DX-2000. The DX-2000 interprets the command that you enter in the "Subject" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Auto Dialer (One-Touch and/or ABBR No.).

  • Page 57: Deleting The Entire Auto Dialer

    Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in the DX-2000, type the following command in the body of the email message: @command delete @end This command can also be inserted before the @begin to @end block, to erase the entire Auto Dialer data first, then reprogramming it with new data.

  • Page 58: To Program One-Touch / Abbr No. For The First Time

    Programming or Retrieving Parameters via Email To Program One-Touch / ABBR No. for the First Time Create a script in the message body of a plain text email and send it to the DX-2000’s email address.The "Subject" line of the email must be as follows: #set abbr(password)#: where the password is the Remote Password programmed in the DX-2000’s User...
  • Page 59 Programming or Retrieving Parameters via Email (see Note 1) (see Note 2) (see Note 3) (see Note 4) (1) To : The DX-2000’s email address. From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the One-Touch / ABBR No.

  • Page 60: To Retrieve One-Touch / Abbr No. Data For Backup

    Programming or Retrieving Parameters via Email To Retrieve One-Touch / ABBR No. Data for Backup To retrieve the existing auto dialer data, send a plain text email to the DX-2000’s email address with the following command in the "Subject" line: #get abbr(password)# : where the password is the Remote Password programmed in the DX-2000’s User...
  • Page 61 DX-2000 in section (2) between @begin to @end block. (3) @program to @end : Defines Program Keys stored as a Group Key or POP Access Key programmed in the DX-2000 in section (3) between @program to @end block.

  • Page 62: To Edit The Retrieved Or Backup One-Touch / Abbr No. Data File

    Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup One-Touch / ABBR No. Data File After receiving the DX-2000 email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes.
  • Page 63 (5) This header must be deleted before the email is sent to the DX-2000 for reprogramming of One-Touch / ABBR No. The information following the "#" sign is ignored by the DX-2000, therefore, you can leave it as is or delete it if you wish.

  • Page 64: Using Email To Retrieve The Journal

    Programming or Retrieving Parameters via Email Using Email to Retrieve the Journal To retrieve the existing Journal data, send an email to the DX-2000’s email address with the following command in the "Subject" line: #get jnl (password)#: where the password is, the Remote Password programmed in the DX-2000’s User Parameters (i.e.

  • Page 65: Programming Your Machine

    Continued on the next page... INTERNET p a n a s o n i c SET MODE (1-6) ENTER NO. OR 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> ENTER EMAIL ADDRESS <01> ENTER TEL. NO. <01> abc@panasonic.com <01> 9-555 1234...
  • Page 66 S A L E S SPACE To record another number, repeat step 4 to 8. To return to standby, press E P T STOP <01> ENTER NAME abc@panasonic.com <01> ENTER NAME 9-555 1234 <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 ONE-TOUCH<...
  • Page 67 Continued on the next page... INTERNET p a n a s o n i c SET MODE (1-6) ENTER NO. OR 1:ONE-TOUCH 2:ABBR NO. ABBR[ ENTER ABBR NO. [022] ENTER EMAIL ADDRESS [022] ENTER TEL. NO. [022] abc@panasonic.com [022] 9-555 2345...
  • Page 68 (represented by a"/"). The dialing method will be changed from Pulse to Tone after dialing the digit "/". Ex : 9 PAUSE TONE 5551234 STOP to enter a space between the numbers to make it easier to read. [022]ENTER NAME abc@panasonic.com [022]ENTER NAME 9-555 2345 [022]ACCOUNTING abc@panasonic.com...

  • Page 69: Changing Or Erasing One-Touch/Abbreviated Dialing Numbers

    1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO. <01> SALES DEPT xyz@panasonic.com...
  • Page 70 INTERNET STOP to move the cursor beyond the incorrect number, press in step 5, a previously entered telephone number or email address is erased. <01> ALES DEPT xyz@panasonic.com <01> ENTER NAME xyz@panasonic.com <01> ENTER NAME 9-555 3456 <01> PANAFAX xyz@panasonic.com <01>...
  • Page 71 STOP 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 9-555 1234 <01> SALES DEPT ENTER EMAIL ADDRESS <01> SALES DEPT ENTER TEL. NO. ONE-TOUCH< >...

  • Page 72: Printing Out A Directory Sheet

    For stations with telephone numbers, no information is printed if the station’s name is not programmed. SEP-12-1999 ***** TIME 15:00 ***** ACCT. DEPT EXPORT DEPT R & D DEPT -PANASONIC - ****** - Directory Sheet Cover (see Note 1) PRINT OUT (1-7) ENTER NO.

  • Page 73: Customizing Your Machine

    Your facsimile machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully. Some parameters, such as the Resolution, Contrast, and Verification Stamp parameters, can be temporarily changed by simple key operation just before a transmission is made.

  • Page 74: Fax Parameter Table

    Customizing Your Machine Fax Parameter Table Parameter CONTRAST RESOLUTION STAMP MEMORY DIALING METHOD HEADER PRINT HEADER FORMAT RCV’D TIME PRINT KEY/BUZZER VOLUME COMM. JOURNAL AUTO JOURNAL PRINT FILE ACCEPTANCE REPORT RECEIVE MODE Setting Setting Number Normal Setting the home position of the CONTRAST key. Lighter Darker Standard...
  • Page 75 Setting Parameter Number SUBSTITUTE RCV PRINT REDUCTION REDUCTION RATIO ---- POLLING PASSWORD STAMP AT MEM. XMT INCOMPLETE FILE SAVE COPY REDUCTION XMT REDUCTION ENERGY SAVER MODE DAYLIGHT TIME RING PATTERN DETECT (DRD) (See Note 2.) Continued on the next page... Customizing Your Machine Setting Comments...
  • Page 76 PIN Code. (See page 149) Suffix Prefix Setting the password for Remote Diagnostic Mode. Please ask (----) your Panasonic Authorized Dealer for details. Setting a 20-digit password for secured sub-address (----) communication. Invalid Selecting whether the machine performs Fax Forwarding to the specified destination.
  • Page 77 Valid Selecting the header information to print when an email is received. (Normally used for Troubleshooting. It shows the path of the email transmission before arriving at the DX-2000.) Subject/From/ Invalid Selecting whether to automatically route a received fax or email using ITU-T sub-address.
  • Page 78 By selecting the appropriate ring pattern associated with the telephone number assigned for your fax machine. It can differentiate and answer the incoming call on the fax number. All other calls on the other telephone numbers will not be answered. This optional service from your local phone company is also called Custom Ringing, Distinctive Ringing, Ident-a-call, Ident-a-ring, Personalized Ringing, RingMaster, RingMate, Selective Ringing, Smart Ring or something similar.

  • Page 79: Basic Operations

    BASIC OPERATIONS Documents You Can Send In general, your machine will send any document printed on A4, Letter or Legal size paper. Document Size Maximum Size 11.0 in (280 mm) 78.7 in (2000 mm) Direction Documents You Cannot Send You must never try to send documents that are: Too thin (e.g., onionskin, airmail paper, pages from some magazines, etc.)

  • Page 80: How To Load Documents

    Loading Documents How to Load Documents 6. Be sure the document(s) is free of staples, paper clips and is not torn, greasy or covered by foreign objects. 7. Place the document(s) FACE DOWN on the Automatic Document Feeder (ADF) until the leading edge placed into the machine stops.

  • Page 81: Basic Transmission Settings

    Compatibility with Other 400 dpi Machines • G3: DX-1000, DX-2000, UF-595, UF-885, UF-895 and other manufacturer’s 400 dpi compatible machines. • Internet Fax: DX-1000, DX-2000, PC email Recipients and other manufacturer’s 400 dpi compatible Internet Fax machines. (see Note 2)

  • Page 82: Halftone

    Basic Transmission Settings Halftone (see Note 1) The Halftone setting is useful when sending photographs or illustrations with gray tones. Your machine is preset to HALFTONE = Off. You can select either Fast or Quality mode. Press HALFTONE FAST QUALITY HALFTONE HALFTONE = Off Verification Stamp...

  • Page 83: Sending Documents Via Lan

    Document(s) can be sent via LAN to a single or multiple email addresses. The following dialing methods can be selected: • Manual Number Dialing • One-Touch Dialing • Abbreviated Dialing • Directory Search Dialing • Multiple Station Dialing The Memory Transmission mode is automatically selected by your machine if an email address is registered into the chosen One-Touch key(s), Program key(s), or Abbreviated Number key(s).

  • Page 84: Manual Number Dialing

    41). p a n a s o n i c to erase the CLEAR ENTER STATION(S) THEN PRESS START 00% ENTER EMAIL ADDRESS abc@panasonic.com * STORE * NO.001 PAGES=001 * STORE * COMPLETED TOTAL PAGES=005 ON LINE * MEM.XMT *...

  • Page 85: One-Touch Dialing

    2. If the transmission can not be completed for any reason, the email may be returned undelivered, otherwise no reply will be printed. Sending Documents via LAN ENTER STATION(S) THEN PRESS START 00% <01>(Station name) abc@panasonic.com <01>(Station name) 5551234 * STORE * * STORE * COMPLETED TOTAL PAGES=005 ON LINE * MEM.XMT *...

  • Page 86: Abbreviated Dialing

    2. If the transmission can not be completed for any reason, the email may be returned undelivered, otherwise no reply will be printed. and then enter a 3-digit code (000 to 999). ENTER STATION(S) THEN PRESS START 00% [100](Station name) xyz@panasonic.com [100](Station name) 5553456 * STORE * NO.001 PAGES=001...

  • Page 87: Directory Search Dialing

    Enter the full or part of an email address using the Character keys. to search for XYZ@PANASONIC.COM repeatedly until display shows the station name or email address you want to send to. START The document(s) is stored into memory with a file number.

  • Page 88: Returned Email

    Sending Documents via LAN Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The one page printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction.

  • Page 89: Multi-Station Transmission (Broadcasting)

    3. The unit will accept a combination of email addresses and PSTN dialing numbers. Sending Documents via LAN after each after each ENTER STATION(S) THEN PRESS START 00% <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET ADD MORE OR START * STORE * NO.001...

  • Page 90: Using A Mailing List

    Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.

  • Page 91: Transmission Reservation

    ID:Printing Data * PRINTING * MEMORY RCV’D DOC * PRINTING * PC DATA ENTER STATION(S) THEN PRESS START 00% <01>(Station name) abc@panasonic.com [100](Station name) xyz@panasonic.com 2 STN(S) ARE SET ADD MORE OR START * STORE * NO.001 PAGES=001 * STORE * COMPLETED...

  • Page 92: Automatic Redialing

    1. While the unit is displaying "WAIT TO DIAL", you can press Note: WAIT TO DIAL NO.001 (Email address) key. REDIAL ENTER STATION(S) THEN PRESS START 00% abc@panasonic.com * STORE * NO.001 PAGES=001 *CONNECTING* NO.002 ID:abc@panasonic.com REDIAL to start redialing immediately.

  • Page 93: Sending Documents Via Telephone Line

    Sending Documents via Telephone Line When sending a document via telephone line, you can choose either Memory or Direct Transmission. Use Memory Transmission if: • You want to send the document to multiple stations. • You have to retrieve the document immediately. •...
  • Page 94 Sending Documents via Telephone Line Å@Å@ Å@Å@ (see Note 1) (see Note 2) 1. The File Number of the document being stored is shown at the upper right Note: corner of the display while storing the document. It is also printed on the Communication Journal (COMM.

  • Page 95: Manual Number Dialing

    Sending Documents via Telephone Line Manual Number Dialing To dial the telephone number manually, follow the steps below. Set document(s) face down. MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY Enter a telephone number from the keypad. 5 5 5 1 2 3 4 START The document(s) begin to store into memory with a file...

  • Page 96: One-Touch Dialing

    Sending Documents via Telephone Line One-Touch Dialing One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One-Touch keys, see page 63. (see Note 1) Set document(s) face down. MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY Press a One-Touch key.

  • Page 97: Abbreviated Dialing

    Sending Documents via Telephone Line Abbreviated Dialing Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 65. Set document(s) face down.

  • Page 98: Directory Search Dialing

    1. This feature is called “Quick Memory Transmission”. If you wish to store All the document(s) into memory first before transmitting, change the Fax Parameter No. 082 (QUICK MEMORY XMT) to “Invalid”. (See page 74) to set “On”. to search for PANASONIC ENTER STATION(S) THEN PRESS START 00%...

  • Page 99: Multi-Station Transmission (Broadcasting)

    Sending Documents via Telephone Line Multi-Station Transmission (Broadcasting) If you have to send the same document(s) to multiple stations, you can save time in feeding the document(s) by using memory transmission. That is, you can store the document(s) into memory and then send it to the station(s) automatically.

  • Page 100: Manual Number Dialing (Direct Transmission)

    Sending Documents via Telephone Line Direct Transmission If your machine’s memory is full or you wish to send the document immediately, use Direct Transmission. Manual Number Dialing (Direct Transmission) To dial the telephone number manually, follow the steps below. Set document(s) face down. MEMORY Make sure that the lamp goes off.

  • Page 101: One-Touch Dialing (Direct Transmission)

    Sending Documents via Telephone Line One-Touch Dialing (Direct Transmission) One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One-Touch keys, see page 63. Set document(s) face down. MEMORY Make sure that the lamp goes off. Press a One-Touch key.

  • Page 102: Abbreviated Dialing (Direct Transmission)

    Sending Documents via Telephone Line Abbreviated Dialing (Direct Transmission) Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 65.

  • Page 103: Directory Search Dialing (Direct Transmission)

    SEARCH Enter the full station name or part of a station name by using the Character keys (see page 12). to search for PANASONIC P A N A repeatedly until display shows the station name you want to send to.

  • Page 104: Voice Mode Transmission

    Sending Documents via Telephone Line Voice Mode Transmission If you wish to send the document after talking with other party, use Voice Mode Transmission. Your machine requires an optional fax handset or an external telephone. Off-Hook Dialing For Off-Hook Dialing, follow the steps below. Set document(s) face down.

  • Page 105: On-Hook Dialing

    Sending Documents via Telephone Line On-Hook Dialing For On-Hook Dialing, follow the steps below. Set document(s) face down. MONITOR You will hear dial tone through the monitor speaker. Dial the telephone number from the keypad. 5 5 5 1 2 3 4 When you hear a beep, START (see Note 1) (see Note 2)

  • Page 106: Transmission Reservation

    Sending Documents via Telephone Line Transmission Reservation You can do the following while sending a document from memory or receiving a document. • Reserve the next transmission into memory for up to 70 different files. • Reserve a priority transmission. Memory Transmission Reservation (Multi-tasking) If your machine is on-line busy transmitting from memory, receiving or printing received documents, you can reserve a transmission by the following procedure.

  • Page 107: Direct Transmission Reservation (Priority Transmission Reservation)

    Sending Documents via Telephone Line Direct Transmission Reservation (Priority Transmission Reservation) If you are in a rush to send an urgent document, however there are many files in the memory, use Direct Transmission Reservation to send the urgent document. The urgent document will be sent immediately after the current communication is finished.

  • Page 108: Automatic Redialing

    Sending Documents via Telephone Line Redialing Automatic Redialing If a busy line is detected, the machine will redial the number up to 5 times at 3 minutes interval. However, if a busy line is not detected, the machine will redial only one time. During that time, a message will appear as shown to the right.

  • Page 109: Receiving Documents Via Lan

    The DX-2000 offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. The DX-2000 also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. However, when the DX-2000 is configured to receive email using SMTP protocol, the email can only be received and printed unattended.
  • Page 110 License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC. If you do not agree to all the terms of this agreement, do not use the software and destroy all of the copies thereof.

  • Page 111: Receiving Email From A Pop Server

    If "0 minutes" is entered, the POP server is not checked for mail. No. 147 (AUTO POP RCV): When there is mail to be retrieved from the POP server, the DX-2000 will retrieve it and print the email unattended. If this parameter is set to "1:Invalid", the machine will not retrieve it, but displays the number of mails on the POP server.
  • Page 112 Receiving Documents via LAN for "INVALID" for "VALID" for "INVALID" for "VALID" for "INVALID" for "VALID" 147 AUTO POP RCV 2:VALID 147 AUTO POP RCV 2:VALID 148 DEL POP RCV MAIL 2:VALID 148 DEL POP RCV MAIL 2:VALID 149 DEL POP ERR MAIL 1:INVALID 149 DEL POP ERR MAIL 1:INVALID...
  • Page 113 Either retrieve these mails from your PC or set the Fax Parameters to "2:Valid" triggering your DX-2000 to receive, print and delete all the mails from the POP server. This procedure, however, might cause mail that had been printed before to print again.

  • Page 114: Unattended Reception From The Pop Server

    POP server. 1 NEW MAIL(S) SEP-12-1999 17:15 < NEW MAIL(S)> (see Note 1) (see Note 2) SEP-12-1999 17:15 SEP-12-1999 17:15 < NEW MAIL(S)> NO NEW MAIL 1 NEW MAIL(S) ON LINE *RCV* ID:abc@panasonic.com...

  • Page 115: Receiving Documents Via Telephone Line

    Receiving Documents via Telephone Line Your machine is provided with both automatic and manual reception modes. The selection of either reception mode is made with Fax Parameter No. 017 (RECEIVE MODE). Automatic Reception Your machine will receive documents automatically if the Fax Parameter No. 017 (RECEIVE MODE) is set to “Auto”...

  • Page 116: Print Reduction

    Receiving Documents via Telephone Line Print Reduction This machine can use Letter, Legal or A4 size plain paper for recording. Sometimes, oversized documents sent to you by the other parties cannot be printed within a single page. When this occurs, the document will be divided into separate pages.

  • Page 117: Receiving Oversize Documents

    Receiving Documents via Telephone Line Receiving Oversize Documents If the received document is extremely long (over 39% longer than the recording paper), the document will be divided into separate pages. When printing on separate pages, the bottom 0.4" (10 mm) of first page will be overlapped on top of the next page.

  • Page 118: Substitute Memory Reception

    Print Collation Mode The printing mechanism of the DX-2000 is a Reverse Order Stacking construction. The DX-2000 has a Print Collation Mode that stacks received documents in the correct order. When the Print Collation Mode is enabled, all received documents are stored into memory first, then printed out in Correct Order Stacking.

  • Page 119: Making Copies

    Your machine has a copy function which can make single or multiple copies. When copying, your machine will automatically select Fine resolution. Set document(s) face down. COPY Enter the number of copies. START The machine stores the document, then prints the copies. (see Note 1) (see Note 2) (see Note 3)
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  • Page 121: Advanced Features

    ADVANCED FEATURES Your fax machine has special Program Keys (P1 to P8). These keys are useful if you frequently need to send to the same group of stations. You can use these keys to store an additional One-Touch key or a One-Touch group key.

  • Page 122: Entering A Telephone Number

    Program Keys Entering a Telephone Number Once you program a telephone number in the Program Keys (P1 to P8), you can specify the station simply by pressing the associated Program Key. FUNCTION Enter the station name (up to 15 characters) by using the Character keys (see page 12).

  • Page 123: Setting For Group Dialing

    Setting for Group Dialing Once you program group dialing numbers in the Program Keys (P1 to P8), you can specify the multi-station transmission (broadcasting) to multiple stations simply by pressing the associated Program Key. FUNCTION Enter the station name (up to 15 characters) by using the Character keys (see page 12).

  • Page 124: Setting The Pop Access Key

    Setting the POP Access Key This function allows others to share the DX-2000 to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Keys (P1 to P8). They will be able to retrieve their emails by simply pressing the associated Program Key.

  • Page 125: Using The Pop Access Key

    20 emails, only 20 will be displayed on the machine. After retrieving the first 20 emails, repeat the procedure from the beginning to ensure all emails were retrieved from the POP server. (see Note 1) Program Keys POP RCV USER NAME kate NO NEW MAIL 1 NEW MAIL(S) ON LINE *RCV* ID:abc@panasonic.com...

  • Page 126: Changing Or Erasing The Program Key Settings

    Program Keys Changing or Erasing the Program Key Settings To change the settings in a Program Key, follow the procedure on setting a Program Key on pages 119 to 123. • Start time or station(s) for deferred transmission • Station(s) for normal polling •...

  • Page 127: Sender Selection

    General Description This operation allows the user to select one of the 25 preset User Names and Email Addresses before a transmission. The selected User Names is printed on the Header of each page sent and on the COMM. Journal. When sending email, the selected user name and/or email address appears in the "From:"...
  • Page 128 User Name. (See Note 1) p a n a s o n i c c o m STOP ENTER USER NAME 12 PANASONIC SALES ENTER EMAIL ADDRESS ENTER EMAIL ADDRESS 12 abc@panasonic.com ENTER USER NAME...

  • Page 129: Sending Document With Sender Selection

    2. If you do no select a User Name in the step 4, the unit selects the default User Name (00) that was programmed in the User Parameters for ordinary transmission. Sender Selection to select the User Name ENTER STATION(S) THEN PRESS START 00% SELECT SENDER(00-24) ENTER NO. OR 12 PANASONIC SALES abc@panasonic.com...

  • Page 130: Printing The Sender Selection List

    Panafax Accounting Panafax Engineering ************************************ -HEAD OFFICE Explanation of Contents (1) Sender Selection Number (2) User Name (3) Email Address EMAIL ADDRESS sales@panasonic.com service@panasonic.com account@panasonic.com engneering@panasonic.com -PANASONIC - ***** - : 01-24 : Up to 25 characters : Up to 60 characters...

  • Page 131: Subject Line Entry

    General Description The DX-2000 will automatically add the Default Subject information that was entered during the User Parameter setup, to the Subject Line of all outgoing emails. If you would like for the machine to prompt you for the Subject before each email transmission, change the Fax Parameter No.

  • Page 132: Inbound Routing

    Setting the Routing Parameters The DX-2000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 133 for "INVALID" for "VALID" for "ORIGINATOR" for "RELAY STATION" for "INC. ONLY" for "ALWAYS" Continued on the next page... Inbound Routing 153 TSI ROUTING 1:INVALID 153 TSI ROUTING 1:INVALID 153 TSI ROUTING 2:VALID 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT 2:RELAY STATION...
  • Page 134 Inbound Routing for "INC. ONLY" for "ALWAYS" STOP 156 PRT FORWARD DOC 1:INC. ONLY 156 PRT FORWARD DOC 2:ALWAYS...

  • Page 135: Entering One-Touch/Abbreviated Dialing Numbers For Inbound Routing

    E P T Inbound Routing 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH <01> ENTER EMAIL ADDRESS <01> ENTER TEL. NO. <01> abc@panasonic.com <01> 55512342762 <01> ENTER NAME abc@panasonic.com <01> ENTER NAME 55512342762 <01> SALES DEPT abc@panasonic.com <01> SALES DEPT 55512342762...
  • Page 136 Inbound Routing Enter the sub-address (up to 20 characters) and press Enter a Numeric ID (TSI) (up to 20 characters) and press To return to stanby, press (see Note 1) Note: 1. "+" and "SPACE" entries in the "ROUTING: TSI" field are ignored by the receiving machine. STOP ROUTING: SUB-ADDRESS ROUTING: SUB-ADDRESS...

  • Page 137: Sub-Addressing

    1. UF-788 with PC Interface Option or the Option ROM installed. 2. This feature is only available for communications via telephone line. 3. LaserFAX is a registered trademark of Wordcraft International Ltd. Sub-addressing DX-2000 Automatic Routing Table of DX-2000 (Own Tel. # : 555 1234) One-Touch # Sub-address <01> 0001 <02>...

  • Page 138: To Set The Sub-Address Into A One-Touch/Abbr Dialing Numbers

    Sub-addressing To set the Sub-address into a One-Touch/ABBR DIaling Numbers FUNCTION Select 1 for One-Touch Dialing number. Select 2 for ABBR Dialing Number. Enter the telephone number, press the Sub-address (up to 20 digits). (Up to 36 digits including telephone number, pauses, spaces, FLASH and Sub-address.) Ex: Telephone number = 5551234, Sub-address =2762 Enter as:...

  • Page 139: To Send A Document With Sub-Address

    To send a Document with Sub-address Using One-Touch/ABBR Number Dialing The operation is the same as for normal dialing Set document(s) face down. START The document is stored into memory and your machine starts to dial the number of the station and sends the document(s) with Sub-addressing information.

  • Page 140: Fax Forward

    3. It is not possible to receive a document if the memory of your machine overflows or is about 95% used. 1 0 0 SET MODE (1-6) ENTER NO. OR FAX PARAMETER(1-164) NO.= 54 FAX FORWARD 1:INVALID 54 FAX FORWARD 2:VALID 54 FAX FORWARD ENTER STATION <01> (Station name) 5551234 [100] (Station name) xyz@panasonic.com SEP-12-1999 15:00 < FAX FORWARD >...

  • Page 141: Edit File Mode

    PAGES DESTINATION(S) [001] [011] [012] [013] [016] [017] [P7] -PANASONIC - ***** - : If the file is now being executed, a "*" is indicated on the left of the file number. : Date/time that these files were stored. : If the file is an incomplete file, "INCOMP" is printed in this column.

  • Page 142: Viewing The Contents Of A File List

    Edit File Mode Viewing the Contents of a File List To view the contents of a file list on the display without printing it, follow the steps below. FUNCTION Sample display Type of File XMT: RLY: POLL: JOURNAL: RCV TO MEM: Receive to Memory STOP repeatedly until the display shows a file you want to edit.

  • Page 143: Changing The Station Of A File

    Changing the Station of a File To change the station(s) in a communication file, follow the steps below. FUNCTION Enter the file number or use that you want to change. 0 0 1 Continued on the next page... Edit File Mode EDIT FILE MODE (1-6) ENTER NO.
  • Page 144 Edit File Mode To delete the station(s), press station you want to delete appears. Then press Enter the station(s) you want to add. START (see Note 1) (see Note 2) Note: 1. Your machine cannot change the station(s) in the file while it is being sent or waiting to redial. 2.

  • Page 145: Deleting A File

    Deleting a File To delete the file in memory, follow the steps below. FUNCTION Enter the file number or use you want to delete. (See Note 2) 0 0 1 Enter the next file number you want to delete or press to return to standby.

  • Page 146: Printing The Contents Of A File

    Edit File Mode Printing the Contents of a File To print the contents of the communication file, follow the steps bellow. FUNCTION Enter the file number or use that you want to print. 0 0 1 Your machine will print the file. The document(s) will remain in memory even after printing the file.

  • Page 147: Retry An Incomplete File

    Retry an Incomplete File If a memory communication has been unsuccessful due to a busy line or no answer, the document you stored is automatically erased from memory after the last redial. If you need to retain the document even if the communication fails, change the setting of Fax Parameter No. 031 (INCOMPLETE FILE SAVE) to "Valid"...

  • Page 148: Access Code

    Access Code The Access Code prevents an unauthorized user from operating the machine. Once a 4-digit Access Code is registered, no one can operate the machine without entering the correct access code. Automatic Receiving, however, is always available. After you complete any operation, such as mode setting or transmission, and the display returns to standby, you have to re-enter the access code in order to use the machine again.

  • Page 149: Operating Your Machine With The Access Code (Restrict All Operations)

    Now you can operate the machine normally. Operating Your Machine with the Access Code (Restrict Access of User/Fax Parameters only) The DX-2000 can restrict the operation of setting and printing the User Parameters and Fax Parameters only. Ex: When setting the Fax Parameter.

  • Page 150: Distinctive Ring Detector (Drd)

    Ring...Riiing...Ring...Ring...Riiing...Ring... At Your Location with Distinctive Ring Service Ring..Ring...Ring..Ring A person recognizes the call is for the fax machine by the double ring pattern sound. Ring..Ring...Ring..Ring The fax machine distinguishes the call is for the fax by the double ring pattern and answers automatically.

  • Page 151: Pin Code Access

    If your PBX requires a PIN (Personal Identification Number) code to get an outside line, your machine can be set to prompt the user to enter a PIN code before any dialing. Selecting the Access Method (Prefix or Suffix) FUNCTION for suffix code.

  • Page 152: Dialing With A Pin Code

    PIN Code Access Dialing with a PIN Code Set document(s) face down. Dial by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing, press station is entered (up to 70 stations) • Directory Search Dialing, press station is entered (For details, see page 93 to 96.) START...

  • Page 153: Transaction Journal

    The DX-2000 lets you send a Transaction Journal to a specified email address. To enable this feature, follow the steps below. FUNCTION for "VALID" Enter the station to forward the Transaction Journal to, by assigning a one-touch key or an abbreviated dialing number.

  • Page 154: Ifax Return Receipt

    (see Note 1) Note: 1. The DX-2000 sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "2:VALID".) SET MODE (1-6) ENTER NO.

  • Page 155: Polling

    Polling means calling other station(s) to retrieve a document. The other station must know in advance that you will call and must have a document set on the ADF or stored in the memory. You may need to set a polling password, shared by the other station, to ensure security.

  • Page 156: To Poll Documents From Another Station

    Polling To Poll Documents from Another Station The following procedure lets you poll a document from one or multiple stations. Be sure to set the polling password before polling (see page 153). FUNCTION Enter a 4-digit polling password. (See Note 2) 1 1 1 1 Dial by any combination of the following methods: •...

  • Page 157: Network Features

    NETWORK FEATURES You can import Fax images by using the DX-2000 transmission function. Storing a specific email address into a One-Touch key/Program key allows you to import picture images by pressing a single key. Internet Fax DX-2000 Set document(s) face down.

  • Page 158: Network Printer

    8MB Card (UE-410057) Note: 1. The DX-2000 is unable to receive print jobs while it is engaged in a communication task. After the communication job is completed, the PC will transfer the print job to the DX-2000 for printing. 2. If one of the above Expansion D-RAM Card is installed, the Option Page Memory (Parameter No. 060) on the...

  • Page 159: Relayed Transmission

    G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your DX-2000 to another Relay Station (DX-2000).

  • Page 160: Relay Network

    G3 Fax machines. By simply sending a Document(s) from your DX-2000 or an email message from a PC, to the DX-2000 (Relay machine) , which is then transmitted by the DX-2000 to the end receiving station(s) using regular phone lines as a normal G3 Fax message.
  • Page 161 Singapore Relay Note: 1. The Relay XMT Password must be registered for the DX-2000 to work as a Relay Station (see page 162). 2. To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmissions, you must setup your network security. Enter acceptable Domain Name(s) and the Manager’s Email Address for notification of all Internet Relayed Transmissions (see page 162).

  • Page 162: Setting Up Your Dx-2000 As An Internet Relay Station

    Note: 1. This should be different than the DX-2000’s Email Address used to receive regular email / Internet Fax, as DX- 2000’s Email Address is always included in the header of all email messages sent. So, anyone receiving an Internet Fax from the machine will easily know the Relay XMT Password if it is the same as the Email Address.

  • Page 163: Setting Up Your Machine For Relayed Transmission

    Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address (ABBR No.) by the following procedure. To set a One-Touch/ABBR for Relayed Transmission Request FUNCTION Press a One-Touch key (01-32).
  • Page 164 Relayed Transmission Enter the 3-digit Abbreviated number of the Relay Station that you want to assign to this End Receiving Station. The Abbreviated number must contain the Relay XMT Password of the Relay Station. You can now set an additional One-Touch/Abbreviated numbers for Relayed Transmission Request by repeating the procedures from Step 3 to 8, or return to standby by pressing...

  • Page 165: Sending Documents Via Internet Relay

    1. If the Relay Station requires a special access number to get an outside line, enter that access number first then press to enter a pause (represented by a "-") before entering the full number. PAUSE Relayed Transmission after each (Telephone number) [see Note 1] : uk-rly@london.panasonic.co.uk ENTER STATION(S) THEN PRESS START 00% <02> STOCKHOLM 4681111234 * STORE * NO.002...

  • Page 166: To A Location That Does Not Have A Pre-Programmed Relay Station

    Relayed Transmission To a Location That Does Not Have a Pre-programmed Relay Station Set document(s) face down. FUNCTION Assign a Relay Station by either one of the following methods. • Manual Dialing (press the enter the email address for the Relay Station) •...
  • Page 167 (represented by a "-") before entering the full number. PAUSE 2. The "#" character is not available for the email address of the relay station. Relayed Transmission [see Note 1] : uk-rly@london.panasonic.co.uk * STORE * NO.002 PAGES=001 * STORE * COMPLETED TOTAL PAGES=005 ON LINE *MEM.XMT*...

  • Page 168: Sending Document(S) From A Pc To A G3 Fax Machine

    G3 fax machines automatically through the Internet Relay Station. The Internet Relay Station (DX-2000) must be properly setup with all the required parameters. To send a Relayed Transmission from your PC using your email application, follow the example below.
  • Page 169 (see Note 1) (see Note 2) Note: 1. The "#" and "*" symbol must be entered after the Relay XMT Password as it indicates to the DX-2000 that a phone number for the End Receiving Station will follow. 2. If the Relay Station requires a special access number to get an outside line, enter that access number first then enter a hyphen (represented by a "-") before entering the full number.

  • Page 170: Printouts And Reports

    2. Transmission Journal When the Relay Station receives instructions for a relayed transmission, a notification is emailed to the registered manager (see "Setting up your DX-2000 as an Internet Relay Station" on page 160). Sample Relay XMT Report (COMM. JOURNAL) ************** -COMM.
  • Page 171 Sample Relayed Transmission Notification Email to a Manager Explanation of Contents (1) Email address of the sender’s Internet Fax (DX-2000) or PC (2) End Receiving Station’s G3 fax telephone number(s) Relayed Transmission...
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  • Page 173: Print Out Journals And Lists

    PRINT OUT JOURNALS AND LISTS To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your facsimile machine is equipped to print the following journals and lists: Transaction Journal, Communication Journal, One-Touch/Abbreviated/Directory Search No.
  • Page 174 CA40462000000 SEP-12 20:19 C8444B0577000 201 555 1212- ********* (14) (10) (11) (12) DATE TIME DIAGNOSTIC SEP-12 22:04 C8444B0577000 SEP-12 23:07 01 STN(S) LAN SEP-12 23:09 01 STN(S) LAN SEP-12 24:10 SEP-12 23:19 C8444B0577000 PANASONIC - 201 555 1212- ********* (14)
  • Page 175 Explanation of contents (1) Printout date (2) Printout time (3) Journal number (4) Communication result : "OK" indicates that the communication was successful. (5) Number of pages transmitted or : The 3-digit number is the number of pages successfully transmitted or received. received (6) File number : 001 to 999 (If the communication is stored into memory, a file number is...

  • Page 176: Communication Journal (Comm. Journal)

    ************************************* - HEAD OFFICE START=SEP-12 14:50 STATION NAME/EMAIL ADDRESS/TELEPHONE NO. SERVICE DEPT. SALES DEPT. ACCOUNTING DEPT. 021 111 1234 - ****** - 201 555 1212 - ******* END=SEP-12 15:00 (10) PAGES DURATION 001/001 00:01:30 001/001 00:01:25 000/001 00:01:45 000/001 00:00:00 - PANASONIC -...
  • Page 177 Explanation of contents (1) Indication of communication mode (2) Start time of communication (3) End time of communication (4) File number (5) Station number (6) Communication result (7) One-Touch/Abbreviated number mark (8) Recorded name in One-Touch, ABBR, direct dialing number, or email address (9) Number of pages transmitted or received...

  • Page 178: One-Touch/Abbreviated And Directory Search List

    Journals and Lists One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. FUNCTION for One-Touch/ABBR Number List for Directory Search List PRINT OUT (1-7) ENTER NO. OR 2:ONE-TCH/ABBR LIST? PRESS SET TO PRINT 1:ONE-TOUCH/ABBR NO.
  • Page 179 RELAY ADDR (ABBR NO.) +1 201 123 4567 [001] 212 555 1234 [002] 201 555 1212 +81 03 5251 1234 +81 0467 5251 1234 -PANASONIC ROUTING TSI RELAY ADDR (ABBR NO.) +1 201 123 4567 [009] 212 555 1234 [010] 201 555 1212...
  • Page 180 4827 +81 03 5251 1234 panafax2@rdnn.mgcs.mei.co.jp 1773 +81 0467 5251 1234 -PANASONIC : <nn> = One-Touch number, [nnn] = Abbreviated number : Up to 15 characters : Up to 36 digits (Telephone number) : Up to 60 characters (Email address) : Telephone Number programmed into One-Touch / ABBR NO.

  • Page 181: Program List

    ONE-TOUCH 5551234 ***** ABBR/GRP <01> <03> -PANASONIC - ***** - : Up to 15 characters : "ABBR/GRP" indicates that the Program key is programmed as a group key. "ONE-TOUCH" indicates that the Program key is programmed as a One-Touch key.

  • Page 182: Fax Parameter List

    (1:Normal 2:Lighter 3:Darker) (1:Standard 2:Fine 3:400dpi) (1:Off 2:On) (1:Included 2:Not included) -PANASONIC - ***** - (4) Current setting (5) Standard setting PRINT OUT (1-7) ENTER NO. OR 4:FAX PARA. LIST? PRESS SET TO PRINT * PRINTING * FAX PARAMETER LIST...
  • Page 183 1. By default the machine will prompt you to enter the SMTP and POP Server Names. To change the prompt to IP Address, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Journals and Lists GMT-5:00 Eastern Time (US & Canada) 080023000FF9 140.212.123.125 255.255.255.255 ifeif1.mgcs.mei.co.jp 172.21.22.1 fax@nwfax1 133.185.247.45 (See Note 1) ifeif1.mgcs.mei.co.jp Panasonic ***** nwfax1 ifeif1 ***** ***** iwama@nwws1 -PANASONIC...
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  • Page 185: Problem Solving

    2. Check that your document is the right type to send through a fax machine by consulting the list on "Documents You Cannot Send". If your document has the characteristics listed, make a photocopy of your document and send the copy instead.
  • Page 186 Troubleshooting Mode Vertical lines printing on the received document Fuzzy print Missing dots or lines/ Print Copy Quality inconsistent darkness within print Fading print Faint print Intermittent partial or total black print. No dial tone No auto answer Communication Cannot transmit or receive No unit operation No Unit Operation...

  • Page 187: Information Codes

    Information Codes When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. Meaning Code Recording paper jammed when feeding from the 1st cassette. Recording paper jammed when feeding from the 2nd cassette.
  • Page 188 Troubleshooting Info. Meaning Code During initial handshake, communication error occurred. No polling capability at the remote side. 404/405 During initial handshake, communication error occurred. Transmission Password does not match. Receiving Password does not match. Received from an unauthorized station in Selective Reception mode.
  • Page 189 Info. Meaning Code 540/541 Communication error occurred while transmitting. 543/544 Telephone line disconnected. 552/553 Communication error occurred while receiving. 554/555 Sub-address transmission to a unit that has no Sub- address function. Sub-address Password transmission to a unit that has no Password Sub-address function. ADF Door was opened during ADF transmission.
  • Page 190 1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Action Check the document size and resolution.

  • Page 191: Error Message Sent To The Sender

    Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DX-2000 to the original sender during remote programming of the One-Touch / ABBR No. via email. Error message 554 Data transfer error (broken header)

  • Page 192: Clearing A Recording Paper Jam

    Troubleshooting Clearing a Recording Paper Jam If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 003, 007 or 008. To clear the jam, Info. Code 001, 002, 003, 008 To clear the jam, Info. Code 007 (see Note 1) 1.

  • Page 193: Clearing A Document Jam

    Clearing a Document Jam If a document becomes jammed in the machine, the display will show the Information Code 030 or 031. To clear the jam: (1) Open the ADF Door. (2) Remove the jammed document. Troubleshooting...

  • Page 194: Cleaning The Document Scanning Area

    Troubleshooting Cleaning the Document Scanning Area If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty and must be cleaned.

  • Page 195: Cleaning The Printer Roller

    Cleaning the Printer Roller If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty. To clean the printer roller: FUNCTION The machine will print 3 Cleaning Charts. Then, return to standby. HOW TO LOAD THE CLEANING CHARTS 1.OPEN THE PAPER CASSETTE (If multiple cassette configuration, OPEN THE UPPER PAPER CASSETTE)

  • Page 196: Adjusting The Automatic Document Feeder (Adf)

    Troubleshooting Adjusting the Automatic Document Feeder (ADF) If document misfeeding occurs frequently, we suggest you adjust the ADF. To adjust the ADF: Pull the blue Pressure Adjusting Lever upward and slide it to the desired position depending on the condition. Position Condition To prevent no feed trouble...

  • Page 197: Verification Stamp

    ADF Door (see Note 1) (see Note 2) 1. Please contact your local Panasonic dealer to purchase a new stamp. See page 204 for order number. Note: 2. Stamp ink refills can be purchased from a stationary store. Use blue Shachihata X Stamp ink (No. 22113) or its equivalent.

  • Page 198: Replacing The Lithium Battery

    Troubleshooting Replacing the Lithium Battery During the initial self test, when the power is turned “On”, the machine will evaluate the condition of the clock back up battery. If the battery is weak or fully discharged, the following message will be shown on the display. REPLACE BATTERY INFO.

  • Page 199: Checking The Telephone Line

    Checking the Telephone Line When you do not hear a dial tone through the telephone connected to the machine or when the telephone does not ring (No automatic receive). Troubleshooting Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company.
  • Page 200 This page is intentionally left blank.

  • Page 201: Appendix

    391 lines/inch (15.4 lines/mm): 400 dpi Resolution 391 dpi 300 dpi The optimum size of the D-RAM Card depends on how you use the machine. Please ask your local Panasonic dealer for the details.) Specifications : Standard and Fine Resolution...
  • Page 202 Specifications Effective Recording Size Print Margin (See Note 1) Recording Paper Capacity One-Touch/Abbreviated Dialing Memory Capacity Image Memory Capacity (see Note 1) Note: 1. The left and right print margin is 0.22 in (5.5mm) when printing a Letter or Legal size document with 600 dpi from a PC using the Network Printing Feature.
  • Page 203 Power Supply 99-138 VAC, 47-63 Hz, Single Phase Power Consumption Standby Transmission : Approx. 23 W Reception Copy Nework Connection Local Area Network (LAN) Ethernet/IEEE 802.3 Physical Interface; RJ-45 (IS8877, i.e. 10Base-T) Communication Protocol TCP/IP , SMTP and POP3 Communication Speed Ethernet 10Base-T File Format MIME and TIFF-FX Profile S...

  • Page 204: Recording Paper Specifications

    Recording Paper Specifications In general, most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for. The following table summarizes the major specifications to consider when selecting white or colored paper. Basic Weight Cut Edge Conditions Grain...

  • Page 205: Options And Supplies

    Please contact your local Panasonic dealer for availability. A. Options: (see Note 1) (see Note 2) Order No. Picture UE-403160-AU UE-403168 UE-409057AU UE-409056AU UE-410045 UE-410046 UE-410047 UE-410048 UE-410033 UE-410034 UE-410057 UE-204006 UE-403169 Note: 1. Flash Memory Card is used for document storage.
  • Page 206 Options and Supplies B. Supplies: Order No. Picture Description DZHT000027 Verification Stamp UG-3313 Toner Cartridge...

  • Page 207: Installing The Memory Card (Flash Memory Card And / Or Dram Card)

    (3) Remove a Screw. (4) Remove the Memory Card Cover. Insert the Memory Card(s) gently into the card slot with the Panasonic logo facing to the rear. D-RAM Caution: Installing the Memory Card(s) in (1) Re-install the Memory Card Cover and the Screw to secure the Cover.

  • Page 208: Fcc Notice For User In Usa

    (3) Move your fax machine away from the receiver. (4) Plug your fax machine into a different outlet so that your fax machine and receiver are on different branch circuits. If necessary, you should consult the dealer or an experienced radio / television technician for additional suggestions. To assure continued FCC emission limit compliance, the user must operate this device in accordance with these instructions and do not make any unauthorized changes or modifications.
  • Page 209 In order to program this information into your facsimile machine, you should refer to page number 36 to 40 in this User’s Guide to complete the steps. Example of Header Format (LOGO, ID Number setting) SEP-12-1999 09:00 1) Date and Time FCC Notice for User in USA PANASONIC 2) LOGO 201 348 7000 P.01/05 3) ID Number...

  • Page 210: Notice To User In Canada

    Notice to User in Canada NOTICE The Industry Canada Label identifies certified equipment. telecommunications network protective, operational and safety requirements. equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 211 Avis L’étiquette de Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur. Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication.

  • Page 212: Glossary

    Glossary 10Base-T Access code ABBR No. (Abbreviated Number) (Automatic Document Feeder) Automatic reception Auto print reduction (Bits Per Second) C.C.I.T.T. Character ID Character keys Client Coding scheme COMM. JOURNAL CONTRAST (Direct Distance Dialing) Default Router IP Address Direct Dialing Directory Search Dialing An Ethernet standard for cable.
  • Page 213 Directory Sheet The list that contains the station names that are programmed into your unit. DNS (Domain Name Server) The purpose of the DNS is to store records containing domain information, such as Fully Qualified Domain Names (FQDN) and translate them to TCP/IP addresses.
  • Page 214 The host is the first (left most) section of the Fully Qualified Domain Name (FQDN). The remainder of the FQDN is the domain and often tells you something about where the DX-2000 is located (i.e., at Panasonic).
  • Page 215 POP (Post Office Protocol) POP refers to the way email software such as Eudora or the DX-2000 gets email from a mail server. You must always have a POP account that you tell your email software to use to retrieve your mail.
  • Page 216 Glossary Print reduction modes Program keys Protocol PSTN Relay address Relay network Relay station Relayed Transmission Relayed Transmission Report A report that contains information regarding the last document RESOLUTION Router Sender Selection Server Selective reception SMTP (Simple Mail Transfer Protocol) Station name Stored documents Sub-address...
  • Page 217 Substitute memory reception Your machine’s ability to store an incoming document into its memory, when it runs out of recording paper or toner. TCP/IP (Transmission Control TCP/IP is a suite of protocols used to connect to the Internet and wide- Protocol/Internet Protocol) area networks.

  • Page 218: Itu-T Image No. 1

    ITU-T Image No. 1 All specifications are based on the ITU-T Image No. 1 (The sample shown below is not to scale).

  • Page 219: Index

    ABBR. Number List ...176, 177 Abbreviated Dialing Numbers ...63 Access Code...146 ADF Capacity ...199 Automatic Document Feeder ...78 Automatic Reception...113 Automatic Reduction...114 Battery...196 Character ID...39 Character Key ...12 Communication Journal (COMM. JOURNAL)...174 Contrast ...79 Copy...117 Customizing Your Machine ...71 Date and Time ...36 Diagnostic Password ...74 Dialing Method (Tone or Pulse) ...34 Dimensions ...201...
  • Page 220 POP Server Name ... 41 POP User Name ... 41 Power Consumption... 201 Pre Installation Information ... 14 Pressure Adjusting Lever ... 194 Print Collation... 116 Print Margin... 200 Print Reduction... 114 Print Reduction Ratio ... 114 Priority Transmission Reservation ... 105 Program Keys ...
  • Page 221 Facsimile Number Directory Name Number / Email Address...
  • Page 222 Facsimile DX-2000 Matsushita Graphic Communication Systems, Inc. CORPORATE OVERSEAS SALES AND OPERATION MANAGEMENT DEPARTMENT Printed in Japan 2-3-8 Shimomeguro, Meguro-ku, Tokyo, Japan 153-8687 DZSD000989-3...
  • Page 223 UICK UIDE DX-2000 How to Set Documents. Set the documents face down and adjust the document guides. How to Send Using Manual Dialing. Set the documents face down. How to Send Using One-Touch/Abbreviated Key. Set the documents face down. You can set the documents on the ADF (Automatic Document Feeder) up to 50 pages* at one time.
  • Page 224 Enter a 3-digit code (000 to 999). * PRINTING * JOURNAL * PRINTING * ONE-TOUCH/ABBR LIST * PRINTING * DIR. SEARCH LIST * PRINTING * PROGRAM LIST * PRINTING * FAX PARAMETER LIST * PRINTING * DIRECTORY SHEET UICK UIDE DX-2000 DZSD000990-1...

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