Before You Call - Kenmore 970F27012 Use & Care Manual

Before You Call

TROUBLESHOOTING
GUIDE
CONCERN
APPLIANCE OPERATION
Appliance does
not run.
Appliance runs too
much or too long.
Interior temperature
is too cold.
Interior temperature
is too warm.
SOUND AND NOISE
Louder sound levels
whenever appliance
is on.
Longer sound levels
when compressor
comes on.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
POTENTIAL CAUSE
• Appliance is plugged
into a circuit that has a
ground fault interrupt.
• Temperature control is
in the OFF position.
• Appliance may not be
plugged in or plug may
be loose.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Room or outside
weather is hot.
• Appliance has recently
been disconnected for
a period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too
frequently or too long.
• Door may be slightly open.
• Temperature Control is
set too low.
• Gasket is dirty, worn,
cracked, or poorly fitted.
• Temperature Control is
set too low.
• Temperature Control is
set too warm.
• Door is kept open too
long or is opened
too frequently.
• Door may not be
seating properly.
• Large amounts of warm
or hot food may have
been stored recently.
• Appliance has recently
been disconnected for
a period of time.
• Modern appliances
have increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
• Appliance operates at
higher pressures during
the start of the ON cycle.
COMMON SOLUTION
• Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
• See "Setting the Temperature Control" Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time-
delay fuse. Reset circuit breaker.
• Check house lights. Call local electric company.
• It's normal for the appliance to work harder
under these conditions.
• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Warm air entering the appliance causes it to
run more. Open doors less often.
• See "DOOR PROBLEMS" in Before You Call.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket (See "Care and
Cleaning Tips"). Worn, cracked or poorly
fitting gaskets should be replaced.
• Turn the control to a warmer setting. Allow
several hours for the temperature to stabilize.
• Turn control to a colder setting. Allow several
hours for the temperature to stabilize.
• Warm air enters the appliance every time the
door is opened. Open the door less often.
• See "DOOR PROBLEMS" in Before You Call.
• Wait until the appliance has had a chance to
reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
• This is normal. Sound will level off or
disappear as appliance continues to run.
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