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Basic User's Guide
DCP-L8400CDN
!CAUTION Before using this product, read carefully
these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version 0
CHN-ENG

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Summary of Contents for Brother DCP-L8400CDN

  • Page 1 Basic User’s Guide DCP-L8400CDN !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. Version 0 CHN-ENG...
  • Page 2 5 Some parts in the machine can be used on the same series model machines which are produced in the same factory. Note: If you want to replace the parts, please contact Brother Authorize Service Centers. CHINA ENVIRONMENTAL LABELLING NOTICE 1 Machines with an LWAd >...
  • Page 3 HTML file / CD-ROM / In the Box Guide can be performed by connecting your (Macintosh) Brother machine to a computer. You can HTML file / Brother Solutions also find useful information about using the Center Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.
  • Page 4 Mobile Print/Scan This Guide provides useful information PDF file / Brother Solutions Guide for Brother about printing from your mobile device and Center iPrint&Scan scanning from your Brother machine to your mobile device when connected on a Wi-Fi network. Visit http://solutions.brother.com/.
  • Page 5: Table Of Contents

    How to access the User’s Guides for Advanced Features ........4 ® Accessing Brother Support (Windows )..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Touchscreen LCD.................... 8 Setting the Ready screen ................11 Basic Operations ................... 12 Shortcut Settings ....................
  • Page 6 Making copies How to copy ......................35 Stop copying ....................35 Copy preset settings ..................35 Copy Settings and Options ................36 Printing from a USB flash drive or digital camera supporting mass storage Creating a PRN file for direct printing ..............37 Printing directly from the USB flash drive or digital camera supporting mass storage ....................38 Changing the default settings for direct print ..........40 How to print from a computer...
  • Page 7 Troubleshooting Identifying the problem ..................95 Error and maintenance messages............... 96 Document Jams....................104 Document is jammed in the top of the ADF unit .......... 104 Document is jammed under the document cover ........104 Removing small documents jammed in the ADF......... 105 Document is jammed at the output tray............
  • Page 8 You can view the Advanced User's Guide. PDF file / CD-ROM / In the Box ® Windows Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/ The Advanced User’s Guide explains the following features and operations. General Setup Printing reports Memory storage...
  • Page 9: General Information

    Bold style identifies the documentation numerical pad numbers of the Touchpanel or on the computer screen. Thank you for buying a Brother machine! Reading the documentation will help you Italics Italicized style emphasizes an make the most of your machine.
  • Page 10: Accessing Brother Utilities (Windows )

    Chapter 1 ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® ® (Windows 7 / Windows Vista / Windows Click (Start) menu, select All Programs > Brother >...
  • Page 11: Accessing The Advanced User's Guide, And Software And Network User's Guide

    Turn on your computer. Insert the and Network User's CD-ROM into your CD-ROM drive. Guide NOTE If the Brother screen does not appear, go to Computer (My Computer). This Basic User's Guide does not contain all ® the information about the machine such as...
  • Page 12: How To Access The User's Guides For Advanced Features

    Google Cloud Print Guide • Presto! PageManager must be installed This Guide provides information about how to before use. configure your Brother machine to a Google • (Macintosh users) Presto! PageManager account and use Google Cloud Print™ must be downloaded and installed before services for printing over the Internet.
  • Page 13: Accessing Brother Support (Windows ® )

    (Brother Solutions such as web support. Center) on the CD-ROM. Visit the Brother Solutions Center at  Click Brother Support on the Top Menu. http://solutions.brother.com/. The Brother Support screen appears.  To access our website, click Brother Home Page.
  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview DCP-L8400CDN has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel. 1 Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them when they are displayed on...
  • Page 15 General information 2 Touchpanel: Power On/Off  Back Press to turn on the machine. Press to go back to the previous menu level. Press and hold down to turn off the  Home machine. The Touchscreen LCD displays Shutting Down and stays on for a few Press to return to the Home screen.
  • Page 16: Touchscreen Lcd

    Chapter 1 Touchscreen LCD You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machines status when the machine is idle. Home screen The Home screen displays the date and time and provides access to Copy, Scan, Toner levels, Setup and...
  • Page 17 General information NOTE (Shortcuts) Swiping is a type of user operation on the Press to set up Shortcuts. Touchscreen that is performed by brushing your finger across the screen to You can quickly copy and scan using the display the next page or item. options set as Shortcuts.
  • Page 18 Chapter 1 10 Warning icon The warning icon appears when there is an error or maintenance message; press Detail to view it, and then press to return to Ready mode. For details, see Error and maintenance messages on page 96. NOTE •...
  • Page 19: Setting The Ready Screen

    General information Setting the Ready screen Settings screen The Touchscreen displays the machines Set the Ready screen to either Home, More1 settings when you press or More2. You can check and access all the machine’s When the machine is idle or you press settings from the following screen.
  • Page 20: Basic Operations

    Chapter 1 Basic Operations Press LCD Settings. Press Backlight. Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.
  • Page 21: Shortcut Settings

    General information Shortcut Settings Swipe up or down, or press a or b to display the available options for the setting, and then press the option you You can add the copy and scan settings you want. use most frequently by setting them as your Repeat steps g and h until you have Shortcuts.
  • Page 22: Adding Scan Shortcuts

    Chapter 1 Adding Scan Shortcuts Do one of the following:  If you pressed to USB, read the The following settings can be included in a information on the Touchscreen, and scan Shortcut: then press OK to confirm it. Go to step i.
  • Page 23: Changing Shortcuts

    General information Do one of the following: Review the settings you have selected:  To enter an E-mail address  If you need to make additional manually, press Manual. Enter the changes, return to step i. E-mail address using the keyboard ...
  • Page 24: Editing Shortcut Names

    Chapter 1 Deleting Shortcuts To create a new Shortcut, hold down to delete the current name, and then You can delete a Shortcut. enter a new name using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text Press on page 172.) Press OK.
  • Page 25: Set The Date And Time

    General information Set the date and time Volume settings The Touchscreen displays the date and time. Beeper volume Press When the beeper is on, the machine will beep when you press a button or make a mistake. You can choose from a range of volume Press levels.
  • Page 26: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
  • Page 27 Loading paper While pressing the blue paper-guide Load paper in the tray and make sure: release levers (1), slide the paper  The paper is below the maximum guides to fit the paper you are loading in paper mark ( ) (1), as overfilling the tray.
  • Page 28: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Lift up the support flap (1) to prevent Printing on plain paper, thin paper, paper from sliding off the face-down recycled paper, bond paper or glossy output tray, or remove each page as paper from the MP tray soon as it comes out of the machine.
  • Page 29 Loading paper Load paper in the MP tray and make Lift up the support flap to prevent paper sure: from sliding off the face-down output tray, or remove each page as soon as it  The paper stays under the maximum comes out of the machine.
  • Page 30 Chapter 2 Printing on thick paper, labels and (For printing envelopes only) Pull down the two grey levers, one on envelopes from the MP tray the left side and one on the right side, When the back cover (face-up output tray) is as shown in the illustration below.
  • Page 31 Loading paper Pull out the MP tray support (1) and Load paper, labels or envelopes in the unfold the flap (2). MP tray. Make sure:  The number of envelopes in the MP tray does not exceed three.  The paper, labels or envelopes stay under the maximum paper tab (1).
  • Page 32 Chapter 2 Send the print job to the machine. NOTE • Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl. • If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or Thicker Paper to increase the fixing temperature.
  • Page 33: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)
  • Page 34: Paper Settings

    Chapter 2 Paper settings Paper Type To get the best print quality set the machine Paper Size for the type of paper you are using. When you change the size of paper in the Press tray, you must also change the setting for paper size at the same time so your machine Press Tray Setting.
  • Page 35: Tray Use In Copy Mode

    Loading paper Tray Use in Copy mode Tray Use in Print mode You can change the priority tray that the You can change the default tray the machine machine will use for printing copies. will use for printing from your computer and for Direct Print.
  • Page 36: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper APP Blue Flag Ship 70 g/m You can use the following types of print APP Gold Flag Ship 80 g/m media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper,...
  • Page 37 Loading paper Paper Tray Capacity Paper size Paper types No. of sheets Multi-purpose tray Width: 76.2 to 215.9 mm Plain paper, Thin paper, up to 50 sheets (MP tray) Thick paper, (80 g/m Length: 127 to 355.6 mm Thicker paper, 3 Envelopes Recycled paper, Bond paper, Labels,...
  • Page 38: Handling And Using Special Paper

    • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 39 • that are pre-printed on the inside machine. This damage may not be • that cannot be arranged neatly when covered under any Brother warranty or stacked service agreement. • that are made of paper that weighs...
  • Page 40 Chapter 2 Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
  • Page 41: Loading Documents

    Loading documents How to load NOTE documents • To scan documents that are not appropriate for the ADF, see Using the scanner glass on page 34. You can make copies, and scan from the ADF • It is easier to use the ADF if you are (Automatic Document Feeder) and the loading a multiple page document.
  • Page 42: Using The Scanner Glass

    Chapter 3 Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. NOTE To scan non-standard documents, see Using the scanner glass on page 34.
  • Page 43: Making Copies

    Making copies How to copy Stop copying The following steps explain the basic copy To stop copying, press operation. Copy preset settings Do one of the following to load your document: You can copy with a variety of settings that ...
  • Page 44: Copy Settings And Options

    Chapter 4 Copy Settings and Options Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g You can change the following copy settings. and h for each setting you want. (Basic User’s Guide) NOTE For details about changing the following...
  • Page 45: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    USB Mass Storage Class From the menu bar of an application, click File, then Print. USB Mass Storage SCSI or SFF-8070i Sub Class Choose Brother DCP-XXXX Printer (1) Transfer protocol Bulk transfer Only and check the Print to file box (2). FAT12/FAT16/FAT32 Format Click Print.
  • Page 46: Printing Directly From The Usb Flash Drive Or Digital Camera Supporting Mass Storage

    Chapter 5 Printing directly from Connect your USB flash drive or digital camera to the USB direct interface (1) the USB flash drive or on the front of the machine. The Touchscreen will automatically digital camera display the USB menu to confirm the supporting mass USB device is correctly connected.
  • Page 47 Printing from a USB flash drive or digital camera supporting mass storage Press Direct Print. Press the option you want. NOTE NOTE If your machine has been set to Secure • You can choose the following settings: Function Lock On, you may not be able to Paper Type access Direct Print (see Advanced User’s Paper Size...
  • Page 48: Changing The Default Settings For Direct Print

    Chapter 5 Changing the default settings for direct print You can change the default settings for Direct Print. Connect your USB flash drive or digital camera to the USB direct interface on the front of the machine. Press Direct Print. Press DefaultSettings.
  • Page 49: How To Print From A Computer

    (For more information about printer driver settings, see Software and Network User's Guide) Install the Brother printer driver from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). From your application, choose the Print command.
  • Page 50: How To Scan To A Computer

    To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). ...
  • Page 51: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

     (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
  • Page 52 Chapter 7 Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
  • Page 53: How To Scan A Document As A Pdf File Using The Touchscreen

    How to scan to a computer How to scan a document as a PDF file using the Touchscreen Load your document (see How to load documents on page 33). Press Scan. Swipe left or right to display to File. will be displayed in the centre of the Touchscreen highlighted in blue. Press OK.
  • Page 54 Chapter 7 NOTE The following scan modes are available. • to USB ® • to Network (Windows • to FTP/SFTP • to E-mail Server • to E-mail • to Image • to OCR • to File • WS Scan (Web Services Scan) ®...
  • Page 55: A Routine Maintenance

    Replacing supplies You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself: Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If the toner cartridge is placed in the machine without the drum unit, the message Drum ! may be displayed.
  • Page 56 The messages in the table appear on the Touchscreen. These messages provide advanced warnings to replace the supply items before they reach end of life. To avoid any inconvenience, you may want to buy spare supply items before the machine stops printing. Touchscreen Supply to prepare Approximate life How to replace...
  • Page 57 Replace WT Box 50,000 pages Fuser unit Contact Brother customer service or your Replace Fuser 100,000 pages local Brother dealer to replace the fuser unit. Paper feeding kit Contact Brother customer service or your Replace PF Kit 50,000 pages local Brother dealer to replace the paper feeding kit.
  • Page 58 NOTE • Discard the used supplies according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office (see Product Safety Guide). Be sure to reseal the used supplies tightly so that the material inside does not spill. •...
  • Page 59: Replacing The Toner Cartridges

    The Touchscreen indicates the toner cartridge colour that you must replace. (BK=Black, C=Cyan, M=Magenta, Y=Yellow ). A new Brother Original toner cartridge will reset the Replace Toner message. NOTE For more information about how the toner...
  • Page 60 Replacing the toner cartridges Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Make sure the machine is turned on. Press the front cover release button and pull open the front cover.
  • Page 61 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and gently push it toward the machine to • Handle the toner cartridge carefully. If unlock it. Then pull it out of the drum toner scatters on your hands or clothes, unit.
  • Page 62 Clean the corona wire inside the drum Unpack the new toner cartridge, then unit by gently sliding the blue tab from pull off the protective cover. left to right and right to left several times. IMPORTANT Be sure to return the tab to the home position (1).
  • Page 63 (or room light for long cartridges. periods of time), the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 64: Replacing The Drum Unit

    The drum unit has exceeded its rated life. Ready mode. Replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time. When you replace the drum unit with a new one, you must reset the drum counter.
  • Page 65 We cannot guarantee the print quality. Replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time. When you replace the drum unit with a new one, you must reset the drum counter.
  • Page 66 Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 67 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock • We recommend that you place the drum it.Then pull it out of the drum unit. unit on a clean, flat surface with a piece of Repeat this for all the toner cartridges.
  • Page 68: Important Note

    IMPORTANT NOTE • Handle the toner cartridge carefully. If • Be sure to seal up the used drum unit toner scatters on your hands or clothes, tightly in a bag so that toner powder does immediately wipe or wash it off with cold not spill out of the drum unit.
  • Page 69 Routine maintenance Hold the handle of the toner cartridge Make sure the blue lock lever (1) is in and slide it into the appropriate coloured the release position as shown in the section of the drum unit until it clicks into illustration.
  • Page 70 Turn the blue lock lever (1) clockwise to Close the front cover of the machine. the lock position. When you replace the drum unit with a new one, you must reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.
  • Page 71: Replacing The Belt Unit

    Routine maintenance Replacing the belt unit Replacing the belt unit Make sure the machine is turned on. Model name: BU-320CL A new belt unit can print approximately Press the front cover release button and 50,000 (5 pages per job) or 20,000 (1 page pull open the front cover.
  • Page 72 Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 73 Routine maintenance Hold the blue handle of the belt unit with IMPORTANT both hands and lift the belt unit up, then • We recommend that you place the drum pull it out. unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 74 Unpack the new belt unit and install the Make sure the blue lock lever (1) is in new belt unit in the machine. Make sure the release position as shown in the the belt unit is level and fits firmly into illustration.
  • Page 75 Routine maintenance Turn the blue lock lever (1) clockwise to Close the front cover of the machine. the lock position. When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.
  • Page 76: Replacing The Waste Toner Box

    Replacing the waste toner box Press the front cover release button and pull open the front cover. Model name: WT-320CL The life of a waste toner box is approximately 50,000 A4 or Letter size single-sided pages. Waste toner box life is approximate and may vary by type of use.
  • Page 77 Routine maintenance Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 78 Hold the blue handle of the belt unit with IMPORTANT both hands and lift the belt unit up, then • We recommend that you place the drum pull it out. unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 79 Routine maintenance Remove the two pieces of orange Hold the blue handle of the waste toner packing material and discard them. box and remove the waste toner box from the machine. IMPORTANT DO NOT reuse the waste toner box. NOTE This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the...
  • Page 80 Unpack the new waste toner box and WARNING install the new waste toner box in the machine using the blue handle. Make sure the waste toner box is level and fits firmly into place. • DO NOT put the waste toner box into a fire.
  • Page 81 Routine maintenance Slide the belt unit back into the machine. Make sure the blue lock lever (1) is in Make sure the belt unit is level and fits the release position as shown in the firmly into place. illustration. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 82 Turn the blue lock lever (1) clockwise to Close the front cover of the machine. the lock position. Push the drum unit in until it stops.
  • Page 83: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking IMPORTANT the machine • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine. Clean the outside and inside of the machine • DO NOT use cleaning materials that regularly with a dry, lint-free cloth.
  • Page 84: Cleaning The Outside Of The Machine

    Cleaning the outside of the Wipe the outside of the machine with a dry, lint-free cloth to remove dust. machine IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). Cleaning the Touchscreen Press and hold down to turn the machine off.
  • Page 85: Cleaning The Scanner Glass

    Routine maintenance Cleaning the scanner glass Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. Press and hold down to turn the machine off. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth gently moistened with water.
  • Page 86: Cleaning The Laser Scanner Windows

    Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth gently moistened with water. Press and hold down to turn the machine off. Press the front cover release button and pull open the front cover.
  • Page 87 Routine maintenance Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 88 Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 89 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 90: Cleaning The Corona Wires

    Cleaning the corona wires Close the front cover of the machine. Turn on the machine. If you have print quality problems or the Touchscreen shows Drum !, clean the corona wires as follows: Make sure that the machine is turned Press the front cover release button and pull open the front cover.
  • Page 91 Routine maintenance Hold the blue handle of the drum unit. Hold the handle of the toner cartridge Pull the drum unit out until it stops. and gently push it toward the machine to unlock it. Then pull it out of the drum unit.
  • Page 92 Clean the corona wire inside the drum Hold the handle of the toner cartridge unit by gently sliding the blue tab from and slide the toner cartridge into the left to right and right to left several times. drum unit then gently pull it toward you until you hear it click into place.
  • Page 93: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Push the drum unit in until it stops. If your printout has dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode. Press Press All Settings.
  • Page 94 Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 95 Routine maintenance Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a piece of disposable paper or handles of the drum unit, lift the front of cloth in case you accidentally spill or the drum unit and remove it from the scatter toner.
  • Page 96 Hold the handle of the toner cartridge Turn the drum unit over by holding the and gently push it forward to unlock it. blue handles. Make sure that the drum Then pull it out of the drum unit. Repeat unit gears (1) are on the left hand side. this for all the toner cartridges.
  • Page 97 Routine maintenance Use the numbered markers next to the Once the drum has been selected, place drum roller to find the mark. For one hand on the drum gear and at the example, a cyan dot in column 2 on the other end of that drum place your other check sheet would mean that there is a hand on the edge, then rotate the drum...
  • Page 98 When you have found the mark on the Hold the handle of the toner cartridge drum that matches the drum dot check and slide the toner cartridge into the sheet, wipe the surface of the drum drum unit, then gently pull it toward you gently with a cotton swab until the mark until you hear it click into place.
  • Page 99 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.
  • Page 100: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Close the front cover of the machine. rollers Turn on the machine and try a test print. Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring correct paper feeding. If you have paper feed problems, clean the pick-up rollers as follows: Press and hold down to turn the...
  • Page 101: Colour Calibration

    Routine maintenance Colour Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to The output density for each colour may vary remove dust. depending on the machine’s environment, such as temperature and humidity.
  • Page 102: Colour Registration

    Colour Registration NOTE • If an error message is displayed, press OK If solid areas of colour or images have cyan, and try again. magenta or yellow fringes, you can use the (For more information, see Error and auto-registration feature to correct the maintenance messages on page 96.) problem.
  • Page 103: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 104: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. NOTE The Touchscreen names are as follows.
  • Page 105 Touchscreen, and put it back into the drum unit again. Put the drum unit back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. One of the issues that can Leave the machine turned on. Wait for 30...
  • Page 106 Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open. completely closed. The fuser cover is not  Close the fuser cover located inside the completely closed or paper back cover of the machine. was jammed in the back of the ...
  • Page 107 Troubleshooting Error Message Cause Action The paper is jammed in the See Paper is jammed in the multi-purpose tray Jam MP Tray multi-purpose tray of the on page 106. machine. The paper is jammed in the See Paper is jammed at the back of the Jam Rear back of the machine.
  • Page 108 Do one of the following: Print Unable XX problem.  Press and hold down to turn the machine off, wait a few minutes, and then turn it on again.  If the problem continues, contact Brother customer service for support.
  • Page 109 It is time to replace the paper Contact Brother customer service or your local Replace PF Kit MP feeding kit. Brother dealer to replace the paper feeding kit. Replace PF Kit1 Replace PF Kit2 The toner cartridge is at the...
  • Page 110 Press and hold down to turn the problem. machine off, and then turn it on again.  If the problem continues, contact Brother customer service for support. The temperature of the fuser Self-Diagnostic Press and hold down to turn the machine...
  • Page 111 Troubleshooting Error Message Cause Action If the Touchscreen displays Order a new toner cartridge for the colour that Toner Low:X Toner Low you can still print; is indicated on the Touchscreen now so a (X) indicates the toner however, the machine is telling replacement toner cartridge will be available cartridge colour that you that the toner cartridge is...
  • Page 112: Document Jams

    Document Jams Document is jammed under the document cover Document is jammed in the Remove any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Remove any paper from the ADF that is not jammed.
  • Page 113: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Remove any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 114: Paper Jams

    Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove the remaining paper from the both sides of the tray. paper tray and straighten the stack when you are adding new paper.
  • Page 115: Paper Is Jammed In The Paper Tray 1 Or Tray 2

    Troubleshooting Paper is jammed in the Paper Use both hands to slowly pull out the jammed paper. Tray 1 or Tray 2 If the Touchscreen displays Jam Tray1 or Jam Tray2, follow these steps: Pull the paper tray completely out of the machine.
  • Page 116: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back WARNING of the machine HOT SURFACE If the Touchscreen displays Jam Rear, After you have just used the machine, some follow these steps: internal parts of the machine will be Leave the machine turned on for extremely hot.
  • Page 117 Troubleshooting Pull the blue tabs (1) at the left and right Use both hands to gently pull the sides down to release the fuser jammed paper out of the fuser unit. cover (2). Close the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs (1)
  • Page 118: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Hold the blue handle of the drum unit. Pull the drum unit out until it stops. machine If the Touchscreen displays Jam Inside, follow these steps: Press the front cover release button and pull open the front cover.
  • Page 119 Troubleshooting Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a piece of disposable paper or handles of the drum unit, lift the front of cloth in case you accidentally spill or the drum unit and remove it from the scatter toner.
  • Page 120 Pull out the jammed paper slowly. Gently slide the drum unit into the machine until it stops at the blue lock lever. Make sure the blue lock lever (1) is in the release position as shown in the illustration. Turn the blue lock lever (1) clockwise to the lock position.
  • Page 121: Paper Is Jammed Underneath The Paper Tray

    Troubleshooting Paper is jammed underneath Push the drum unit in until it stops. the paper tray If the Touchscreen displays Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 122 If paper is not caught inside the WARNING machine, check underneath the paper tray. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts. If the paper is not caught in the paper tray, open the back cover.
  • Page 123: If You Are Having Difficulty With Your Machine

    If you are having difficulty with your machine IMPORTANT • For technical help, you must call Brother customer service or your local Brother dealer. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
  • Page 124 Printing difficulties (continued) Difficulty Suggestions The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and when the document is displayed on bottom margins in your document to allow for this (see Unscannable and the screen but they are not on the unprintable areas on page 25).
  • Page 125 Scanning difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source. In PageManager, click File > Select Source and choose the Brother TWAIN/WIA ® starting to scan. (Windows driver.
  • Page 126 (Windows installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software,...
  • Page 127 2012 R2: Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother DCP-XXXX BR-Script3 icon, select Printer properties From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.
  • Page 128: Improving The Print Quality

    NOTE Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources.
  • Page 129 Troubleshooting Examples of poor print quality Recommendation  Perform the calibration using the Touchscreen or the printer driver (see Colour Calibration on page 93). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Adjust the copy density and contrast if you are copying ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 130 (see Replacing the toner cartridges on page 52). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit (see Replacing the drum unit...
  • Page 131 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. cartridges on page 52). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  If coloured lines appear at 94 mm intervals, put a new drum Coloured lines across the page unit (see Replacing the drum unit on page 57).
  • Page 132 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 30 mm To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 30 mm Coloured spots at 30 mm  Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 133 (see Replacing the toner cartridges on page 52). To identify the colour of the toner cartridge, visit Uneven density appears http://solutions.brother.com/ to view our FAQs and periodically across the page troubleshooting tips.  Put in a new drum unit (see Replacing the drum unit on page 57).
  • Page 134 Examples of poor print quality Recommendation  Make sure the back cover is closed correctly.  Make sure the two grey levers inside the back cover are in ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. the up positions (1) by lifting them up until they stop. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 135 Troubleshooting Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. (see Product Safety Guide). ...
  • Page 136 Examples of poor print quality Recommendation  Make sure the two grey levers inside the back cover are in the up positions (1) by lifting them up until they stop. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Poor fixing ...
  • Page 137 Troubleshooting Examples of poor print quality Recommendation  Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the multi-purpose tray (MP tray) on page 20). NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1)
  • Page 138: Machine Information

    Factory Reset takes more time than All Checking the Firmware Settings. Version Brother strongly recommends you perform this operation when you dispose of the machine. You can see the machine’s firmware version on the Touchscreen.
  • Page 139: How To Reset The Machine

    Troubleshooting How to reset the machine Press Press All Settings. Swipe up or down, or press a or b to display Initial Setup. Press Initial Setup. Press Reset. Press Machine Reset, Network, All Settings or Factory Reset. Do one of the following; ...
  • Page 140: C Settings And Features Tables

    Settings and features tables Using the Settings Tables Press the Touchscreen and Touchpanel buttons to choose the settings and options you want to set as they are displayed on the Touchscreen. See the step-by-step Settings Tables and Features Tables for all the available choices for each setting and feature.
  • Page 141: Settings Tables

    Settings and features tables Settings Tables The Settings tables will help you understand the menu settings and options that are found in the machine’s programs. The factory settings are shown in Bold with an asterisk. (Settings) Level 1 Level 2 Level 3 Options Descriptions...
  • Page 142 Level 1 Level 2 Level 3 Options Descriptions Page Set the type of paper Tray Setting Paper Type MP Tray Thin in the paper tray. Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Glossy Paper Tray #1 Thin Plain Paper*...
  • Page 143 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Set the size of paper Tray Setting Paper Size Tray #1 in the paper tray. (continued) (continued) Letter B5(JIS) A5(Long Edge) Executive Legal Folio 16K(195x270mm) 16K(184x260mm) 16K(197x273mm) Tray #2 (This menu only Letter...
  • Page 144 Level 1 Level 2 Level 3 Options Descriptions Page — Choose the tray that Tray Setting Tray Use: Copy Tray#1 Only will be used for Copy (continued) Tray#2 Only or Print mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP (Tray#2 Only and T2 appear only if you installed Tray —...
  • Page 145: All Settings

    Settings and features tables All Settings Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the type of paper General Tray Paper Type MP Tray Thin in the paper tray. Setup Setting Plain Paper* Thick Thicker Recycled Paper Bond Paper Label...
  • Page 146 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size MP Tray in the paper tray. Setup Setting Letter (continued) (continued) B5(JIS) B5(ISO) A5(Long Edge) Executive Legal Folio Com-10 Monarch 16K(195x270mm) 16K(184x260mm) 16K(197x273mm)
  • Page 147 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size Tray #2 in the paper tray. Setup Setting (continued) (This menu Letter (continued) (continued) only appears if B5(JIS) you installed Tray 2.)
  • Page 148 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjust the beeper General Volume Beep volume. Setup Low* (continued) High — Adjust the brightness Backlight Light* of the Touchscreen Settings backlight. Dark — Set how long the Dim Timer Off* Touchscreen...
  • Page 149 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Stop unauthorized General Setting Verify: users from changing Setup Lock Password the machine’s — — Lock (continued) settings. OffOn (Choose — — Change the shortcut Shortcut Edit shortcut...
  • Page 150 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Print a list of the Print Internal HP LaserJet machine’s internal Options Font BR-Script 3 fonts.
  • Page 151 Settings and features tables Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Choose the BOOT Wired LAN TCP/IP BOOT Auto* Network method that best Method Static suits your needs. RARP BOOTP DHCP (IP Boot Specify the number of attempts the Tries) [00000-32767]...
  • Page 152 — Enable or disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Choose the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD...
  • Page 153 Settings and features tables Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — — — Enter the mail E-mail Mail Network address (up to 60 Address (Supported (continued) characters). only after [000-255]. Enter the SMTP Setup SMTP Server Scan to...
  • Page 154 Level 1 Level 2 Level 3 Options Descriptions Page — — List names and numbers stored Print Address Book in the Address Book. Reports (Supported only after Scan to E-mail Server is downloaded.) — — List information about your last Journal Report 200 outgoing E-mails.
  • Page 155 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — — Check the serial number of your Machine Serial No. machine. Info. — Check the firmware version of Firmware Main Version your machine. Version — Sub1 Version —...
  • Page 156 Level 1 Level 2 Level 3 Options Descriptions Page — Add the date and time on the Initial Date & Time Date Touchscreen. Setup — Time Set the time zone for your Time Zone UTCXXX:XX country. Restore the machine settings to Reset Machine Reset Yes the factory settings except for...
  • Page 157: Features Tables

    Settings and features tables Features Tables Copy Copy Level 1 Level 2 Level 3 Options Descriptions Page — — — Make a monochrome copy. — Mono Start — — — Make a colour copy. Colour Start — — — Choose the desired Receipt settings from the preset Normal...
  • Page 158 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the Options Enlarge/Reduce Custom(25- enlargement or reduction 400%) (continued) (continued) ratio for the next copy. — Adjust the Density for Density copies. When you choose 2in1(ID) from the preset items, the default setting is —...
  • Page 159 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Adjust the green colour for Options Colour Adjust Green copies. (continued) (continued) Adjust the blue colour for Blue copies. — Enable or disable 2-sided 2-sided Copy Off* copying and choose long 1-sided2-sided edge or short edge.
  • Page 160 Level 1 Level 2 Level 3 Options Descriptions Page — Add the current settings as Options Save as Quality a shortcut. Shortcut (continued) Enlarge/Reduce Density Contrast Stack/Sort Page Layout Green Blue 2-sided Copy Tray Use Remove Background Colour Advanced User’s Guide The factory settings are shown in Bold with an asterisk.
  • Page 161 Settings and features tables Scan Scan Level 1 Level 2 Level 3 Options Descriptions Page (PC Select) See Options (to OCR) on page 155. to OCR Options (PC Select) Add the current settings Save as as a shortcut. Shortcut — Start scanning.
  • Page 162 Level 1 Level 2 Level 3 Options Descriptions Page — — Choose the address of the to E-mail Address Book recipient from the address Server book. (Supported — — Manually enter the Manual only after Scan address of the recipient. to E-mail Server is See Options (to E-mail Server) on page 160.
  • Page 163 Settings and features tables Options (to OCR) Level 1 Level 2 Options Descriptions Page To change settings using Options Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device. Choose the scan type for Scan Type Colour your document.
  • Page 164 Options (to File, to Image and to E-mail) Level 1 Level 2 Options Descriptions Page To change settings using Options Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device. Choose the scan type for Scan Type Colour* your document.
  • Page 165 Settings and features tables Options (to USB) Level 1 Level 2 Options Descriptions Page Choose the scan type for Options Scan Type Colour* your document. Grey Black and White (When you select Colour in Choose the scan Resolution resolution for your Scan Type) document.
  • Page 166 Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A Secure PDF...
  • Page 167 Settings and features tables Level 1 Level 2 Options Descriptions Page Save your scan settings Options Set New Default Scan Type as the default settings. (continued) Resolution File Type Glass Scan Size File Size Remove Background Colour Restore all the scan Factory Reset settings you changed back to the factory...
  • Page 168 Options (to E-mail Server) Level 1 Level 2 Options Descriptions Page Choose the scan type for Options Scan Type Colour* your document. Grey Black and White (When you select Colour in Choose the scan Resolution resolution for your Scan Type) document.
  • Page 169 Settings and features tables Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 170 Options (to FTP/SFTP and to Network) Level 1 Level 2 Options Descriptions Page Choose the scan type for Options Scan Type Colour* your document. Grey Black and White (When you select Colour in Choose the scan Resolution resolution and file format Scan Type) for your document.
  • Page 171 Settings and features tables Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the scan Options File Type Grey in Scan Type) resolution and file format (continued) for your document. PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF*...
  • Page 172 Toner Level 1 Level 2 Options Descriptions Page — — View the approximate remaining toner life Toner Life for each colour. — — Print the Test Print page. Test Print Adjust the colour density or reset calibration Calibration Calibrate to the factory settings. Reset —...
  • Page 173 Settings and features tables Shortcuts Level 1 Level 2 Level 3 Options Descriptions Page See Copy Choose the desired settings Copy Receipt on page 149. from the preset items. Shortcut Normal 2in1(ID) 2in1 2-sided(12) Paper Save (PC Select) Scan a black & white or a Scan to File colour document into your...
  • Page 174 Level 1 Level 2 Level 3 Options Descriptions Page (Choose — Change the shortcut name. Edit Shortcut shortcut Name button.) (Select a — Delete the shortcut. Delete Shortcut to Rename/Delete) The factory settings are shown in Bold with an asterisk.
  • Page 175 Settings and features tables 2 in 1 ID Copy (More1 screen) Level 1 Level 2 Options Descriptions Page See 2in1(ID) on page 149 Choose the desired settings from the 2in1(ID) preset items. The factory settings are shown in Bold with an asterisk. 2-sided Copy (More1 screen) Level 1 Level 2...
  • Page 176 USB (More2 screen) Level 1 Level 2 Level 3 Level 4 Options Descriptions Page See to USB on page 153 Scan to (Select File) Set the print media Direct Print Paper Type Thin type when printing Print Settings Plain Paper* directly from the USB (No.
  • Page 177 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Set the page layout Direct Print Multiple 1in1* when printing Print Settings Page (continued) 2in1 multiple pages (continued) (No. of Prints directly from the USB 4in1 (001-999)) flash drive.
  • Page 178 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Print a thumbnail Direct Index Print page. Print — Set the default media DefaultSettings Paper Type Thin (continued) type when printing Plain Paper* directly from the USB flash drive.
  • Page 179 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the default page Direct DefaultSettings Multiple 1in1* style when printing Print Page (continued) 2in1 multiple pages (continued) directly from the USB 4in1 flash drive. 9in1 16in1 25in1...
  • Page 180: Entering Text

    Entering text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle through letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character.
  • Page 181 Settings and features tables Entering Chinese characters You can use Chinese characters for some of the text input to your machine if you select " " in the Local Language setting (see Quick Setup Guide: Set your language). Simplified Chinese can be converted from Pinyin entry.
  • Page 182: D Specifications

    Specifications General Model DCP-L8400CDN Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity Standard 256 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB LCD (liquid crystal display) 3.7 in. (93.4 mm) TFT Colour Touchscreen LCD...
  • Page 183 Specifications Model DCP-L8400CDN Noise Level Sound Printing m = 55dB (A) Pressure Printing(Quiet m = 52dB (A) Mode) Ready m = 28dB (A) Sound Printing d = 6.73 B (A) Power (Colour) Printing d = 6.70 B (A) (Monochrome) Printing(Quiet d = 6.40 B (A)
  • Page 184: Document Size

    Chapter D Document Size Model DCP-L8400CDN Document Size ADF Width 147.3 to 215.9 mm ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Max. 297.0 mm Length...
  • Page 185: Print Media

    Specifications Print media Model DCP-L8400CDN Paper Input Paper Tray 1 Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio, 16K(195x270mm), 16K(184x260mm), 16K(197x273mm) Paper Weight 60 to 105 g/m...
  • Page 186: Copy

    Chapter D Copy Model DCP-L8400CDN Copy Width Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200  600 dpi Resolution Less than 18 seconds at 23 C / 230 V...
  • Page 187: Scanner

    Up to 1200  600 dpi (optical) (from ADF) Scanning Width Max. 210 mm For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...
  • Page 188: Printer

    Chapter D Printer Model DCP-L8400CDN Automatic 2-sided Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600  600 dpi Resolution Print Speed Monochrome Up to 14 sides/minute (Up to 7 sheets/minute) (2-sided) (A4 size) Colour Up to 14 sides/minute (Up to 7 sheets/minute)
  • Page 189: Interfaces

    Specifications Interfaces Model DCP-L8400CDN Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. Ethernet 10BASE-T / 100BASE-TX Use a straight-through Category 5 (or greater) twisted-pair cable. Wireless LAN —...
  • Page 190: Network

    (Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (Windows ) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. supported only after Scan to E-mail Server is downloaded.
  • Page 191: Direct Print Feature

    DCP-L8400CDN Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
  • Page 192: Computer Requirements

    80 MB 400 MB Processor Scanning System OS X v10.9.x For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® ® ® Presto! PageManager on the CD-ROM supports Microsoft...
  • Page 193: Supplies

    Waste Toner Box life is approximate and may vary by type of use. NOTE • Brother does not recommend the use of supplies other than genuine Brother supplies. • Your machine warranty may not cover any damage arising from the use of non genuine Brother supplies.
  • Page 194: Important Information For The Toner Cartridge Life

    Chapter D Important information for the toner cartridge life Color/Mono setting on the printer driver Users can change the Color/Mono settings on the printer driver as follows:  Auto The machine checks the content of the document for colour. If colour is detected anywhere in the document, it will print the whole of the document using the colour cartridges.
  • Page 195 Specifications There are two messages that indicate when the toner nears or reaches its life end: Toner Low and Replace Toner. Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count.
  • Page 196: Index

    Index ADF (automatic document feeder) Folio ........... 26 using .............33 Apple Macintosh See Software and Network User's Guide. Greyscale ..........179 Back ............7 Belt unit Help replacing ..........63 Settings Tables ........133 Touchscreen messages ..... 132 Home ............7 Cancel ............7 Cleaning corona wires ..........82 Labels ..........20...
  • Page 197 Out of Memory message ......100 Scan a document to a computer ..... 42 Scanner glass using ............. 34 Scanning Paper ............28 See Software and Network User's Guide. how to load ...........18 Settings Tables ........133 in multi-purpose tray (MP tray) ..20 Supply .........47 in paper tray ........18 recommended ........
  • Page 198 Brother FAX-PRINTER ASCs Remark:The list was by the end of April,2014. Information in the list is subject to change without further notice. Please visit www.95105369.com to get the latest information.
  • Page 210 National service hotline: 95105369 (Or 021-62371303) Working Hours: 8:00 - 18:00 (Except Sunday and holidays) To search Frequently asked questions(FAQs) /ASCs/Drivers/Manuals, etc, please visit our service website: www.95105369.com. To search supplies purchase shop, please visit Brother company website: www.brother.cn. BROTHER(CHINA) LTD.
  • Page 211 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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