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Dell Latitude 7370
Owner's Manual
Regulatory Model: P67G
Regulatory Type: P67G001

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Summary of Contents for Dell Latitude 7370

  • Page 1 Dell Latitude 7370 Owner's Manual Regulatory Model: P67G Regulatory Type: P67G001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer.................7 ..........................7 Safety instructions ....................8 Before working inside your computer ........................8 Turning off your computer .....................9 After working inside your computer 2 Removing and installing components............10 ...........................10 Recommended tools ............. 10 Installing the micro Subscriber Identification Module (SIM) card ............
  • Page 4 .............................30 Power adapter ............................30 Processors ....................30 Identifying processors in Windows 10 ....................30 Identifying processors in Windows 8 .................31 Verifying the processor usage in Task Manager ................31 Verifying the processor usage in Resource Monitor ............................... 32 Chipsets ......................32 Downloading the chipset driver ..............
  • Page 5 ......................42 Testing memory using ePSA ..........................42 Intel chipset drivers ........................43 Intel HD Graphics drivers ........................43 Realtek HD audio drivers 4 System Setup.......................44 ............................44 Boot Sequence ........................... 44 Navigation keys ..........................45 System setup options ........................45 General screen options ....................46 System Configuration screen options ..........................
  • Page 6 ........................64 Touchpad specifications ..........................64 Battery specifications ........................65 AC Adapter specifications ........................66 Physical specifications ......................66 Environmental specifications 7 Contacting Dell....................67...
  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 8: Before Working Inside Your Computer

    Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.
  • Page 9: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 10: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Installing the micro Subscriber Identification Module (SIM) card...
  • Page 11: Removing The Micro Subscriber Identification Module (Sim) Card

    Removing the micro Subscriber Identification Module (SIM) card CAUTION: Removing the micro SIM card when the computer is on may cause data loss or damage the card. Ensure that your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
  • Page 12: Installing The Base Cover

    Installing the base cover Align the tabs on the base cover with the slots on the computer. Tighten the screws to secure the base cover to the computer. Press the edges of the cover until it clicks into place. Follow the procedure in After working inside your computer.
  • Page 13: Installing The Battery

    To remove the battery: a. Remove the screws that secure the battery to the computer [1]. b. Lift the battery away from the computer [2]. Installing the battery Align the tabs on the battery with the slots on the palmrest. Tighten the screws to secure the battery to the computer.
  • Page 14: Removing The Coin Cell Battery

    Follow the procedure in After working inside your computer. Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: base cover Disconnect the battery cable from the connector on the system board [1]. To remove the coin cell battery: a.
  • Page 15: Installing The Coin Cell Battery

    Installing the coin cell battery Place the coin cell battery into the slot on the system board. Connect the coin cell battery cable to the connector on the system board. Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in...
  • Page 16: Removing The Speakers

    Follow the procedure in After working inside your computer. Removing the speakers Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the speakers: a. Disconnect the speaker cable [1]. b. Unroute the speaker cable [2]. c.
  • Page 17: Removing The Wlan Card

    Route the speaker cable through the retention clips on the dock frame. Connect the speaker cable to its connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer. Removing the WLAN card Follow the procedure in Before working inside your computer.
  • Page 18: Installing The Wlan Card

    To remove the WLAN card: a. Remove the screw that secures the metal bracket to the WLAN card [1]. b. Remove the metal bracket [2]. c. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d. Remove the WLAN card from the computer [4]. Installing the WLAN card Insert the WLAN card into the slot on the computer.
  • Page 19: Removing The Wwan Card

    Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in After working inside your system. Removing the WWAN card Follow the procedure in Before working inside your computer. Remove the: base cover Disconnect the battery cable from the connector on the system board [1].
  • Page 20: Installing The Wwan Card

    Installing the WWAN card Peel the aluminum foil until the folding line. Insert the WWAN card into the slot on the computer. Route the WWAN cables through the routing channel. Connect the WWAN cables to the connectors on the WWAN Card. Place the metal bracket and tighten the screw to secure it to the computer.
  • Page 21: Installing The Solid State Drive(Ssd)

    To remove the SSD: a. Peel the aluminum foil until the folding line. b. Remove the screw that secures the SSD to the computer [1]. c. Remove the SSD bracket [2]. d. Remove the copper thermal plate. e. Remove the SSD from the computer [3]. Installing the Solid State Drive(SSD) Insert the SSD into the connector on the computer.
  • Page 22: Removing The Display Assembly

    Tighten the screw to secure the SSD to the computer. Stick the aluminum foil on the thermal plate. Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in After working inside your computer.
  • Page 23 Lift to separate the palmrest assembly from the display assembly. To remove the display assembly: a. Remove the screws that secure the display assembly to the computer [1]. b. Slide the display assembly to release it from the computer [2].
  • Page 24: Installing The Display Assembly

    Installing the display assembly Connect the display cable to the connector and fix the adhesive tape. Stick the aluminum foil on the thermal plate and display cable. Connect the camera, touch-panel, and tune cable. Align the display assembly with the screw holders on the computer. Tighten the screws to secure the display assembly.
  • Page 25 WWAN card coin cell display Disconnect the following cables from the system board: a. speaker cable b. touch pad cable c. smart card cable d. LED cable e. array mic cable f. finger print cable g. WWAN AUX antenna cable h.
  • Page 26: Installing The System Board

    Lift the system board from the computer. Installing the system board Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Tighten the screws to secure the metal tab over the USB type C port. Connect the following cables to the connectors on the system board: a.
  • Page 27 base cover battery WLAN card WWAN card coin-cell display system board To remove the keyboard: a. Disconnect the keyboard cables from the connectors on the system board [1, 2]. b. Remove the screws that secure the keyboard to the computer [3]. c.
  • Page 28: Installing The Keyboard

    Installing the keyboard Align the keyboard with the screw holders on the computer. Tighten the screws to secure the keyboard to the computer. Tighten the screw that secures the metal tab on the system board. Connect the keyboard cables to the connectors on the system board. Install the: system board display...
  • Page 29: Installing The Palmrest

    display assembly system board keyboard Remove the palmrest assembly away from the computer. Installing the palmrest Place the palmrest on the computer. Install the: keyboard system board display assembly speakers smart-card cage coin cell WLAN card WWAN card battery base cover Follow the procedure in After working inside your system.
  • Page 30: Technology And Components

    Technology and Components Power adapter This laptop is offered with the 45 W power adapter. This adapter uses a USB C connector. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
  • Page 31: Verifying The Processor Usage In Task Manager

    The basic information of the processor is displayed. Verifying the processor usage in Task Manager Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed.
  • Page 32: Chipsets

    Downloading the chipset driver Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 33: Identifying Chipset In Device Manager On Windows 8

    Identifying chipset in Device Manager on Windows 8 Click Settings on the Windows 8.1 Charms Bar. From the Control Panel, select Device Manager. Expand System Devices and search for the chipset. Graphic options This laptop is shipped with the Intel HD Graphics 515 graphics chipset.
  • Page 34: Downloading Drivers

    Downloading Drivers Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then clickSubmit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
  • Page 35: Rotating The Display

    Rotating the display Press and hold on the desktop screen. A sub menu is displayed. Select Graphic Options → Rotation and choose on of the following: • Rotate to Normal • Rotate to 90 Degrees • Rotate to 180 Degrees •...
  • Page 36: Using Touch Screen In Windows 10

    Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition. NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth. Gently wipe the screen in a circular motion. Do not press hard on the cloth. NOTE: Do not press hard or touch the screen with your fingers or you may leave oily prints and smears.
  • Page 37: Realtek Alc3266-Cg Waves Maxxaudio Pro Controller

    Downloading the audio driver Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 38: Changing The Audio Settings

    Before installation After installation Changing the audio settings Start the Search Charm and type Dell Audio in the search box. Start the Dell Audio utility from the left pane. WLAN cards This laptop supports the Intel Dual Band Wireless AC 8260 WLAN card.
  • Page 39: Hard Drive Options

    Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 40: Identifying The Camera In Device Manager On Windows 10

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...
  • Page 41: Memory Features

    If the Camera App is not available in the apps list, search for it. Memory features In this laptop, the memory (RAM) is a part of the system board. This laptop supports 4–16 GB LPDDR3 memory, up to 1600 MHz. NOTE: Since memory is part of the system board, it cannot be upgraded as a separate module.
  • Page 42: Verifying System Memory In Windows 10

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
  • Page 43: Intel Hd Graphics Drivers

    Table 3. Intel chipset drivers Before installation After installation Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 4. Intel HD Graphics drivers Before installation After installation Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop.
  • Page 44: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 45: System Setup Options

    Keys Navigation NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
  • Page 46: System Configuration Screen Options

    • Enable Thunderbolt Boot Support. This is an optional feature. • Always Allows Dell Docks. This is an optional feature. • Enables Thunderbolt (and PCIe behind TBT) Pre-boot NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
  • Page 47 Option Description • Enable Microphone (by default enabled) • Enable Internal Speaker (by default enabled) Keyboard This field lets you choose the operating mode of the keyboard illumination feature. Illumination The keyboard brightness level can be set from 0% to 100%. The options are: •...
  • Page 48: Video Screen Options

    Option Description • Enable Secure Digital(SD) Card • Secure Digital(SD) Card read only mode Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The video setting will be visible only when a video card is installed into the system. Security screen options Option Description...
  • Page 49 Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set.
  • Page 50: Secure Boot Screen Options

    Option Description OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using Access hotkeys during boot. The options are: • Enabled • One Time Enable • Disabled Default setting: Enabled Admin Setup Allows you to prevent users from entering Setup when an Administrator password Lockout is set.
  • Page 51: Intel Software Guard Extensions Screen Options

    Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. The options are: • Disabled • Enabled Default setting: Disabled Enclave Memory This option sets SGX Enclave Reserve Memory Size.
  • Page 52: Power Management Screen Options

    Option Description Default setting: The option is enabled. Hyper-Thread Allows you to enable or disable the Hyper-Threading in the processor. Control • Disabled • Enabled Default setting: Enabled. DDR Frequency This option changes DDR frequency to 1600 or 1866 MHz. By default, 1600 is selected.
  • Page 53: Post Behavior Screen Options

    Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
  • Page 54: Virtualization Support Screen Options

    Option Description Enable Network. This option is enabled by default. Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature. Enable Fn Key Emulation (default) Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–...
  • Page 55: Wireless Screen Options

    Option Description Technology. The TPM Virtualization Technology, and Virtualization technology for direct I/O must be enabled to use this feature. Trusted Execution - disabled by default. Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: •...
  • Page 56: System Log Screen Options

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 57: System And Setup Password

    System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
  • Page 58: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
  • Page 59: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 60: Device Status Lights

    Device status lights Table 7. Device status lights Icon Name Description Power Turns on when you turn on the computer and blinks when the computer is in a status power management mode. light This can be useful as a diagnostic tool when there's a possible failure to the system. NOTE: The position of the power status light may vary depending on the system.
  • Page 61: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
  • Page 62: Audio Specifications

    Audio specifications Feature Specification Types Four-channel high-definition audio Controller Realtek ALC3246 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Internal interface High-definition audio External interface Microphone-in, stereo headphones, and headset combo connector Speakers Internal speaker 2 W (RMS) per channel amplifier Volume controls Hot keys Video specifications Feature...
  • Page 63: Port And Connector Specifications

    Features Specification • Bluetooth 4.1 LE Port and connector specifications Feature Specification Audio One microphone/stereo headphone/speakers connector Video Micro HDMI • one USB3.0 with PowerShare • two type C ports with thunderbolt 3 support Memory card reader (Micro SD) Micro Subscriber Identity Module (uSIM) card Smart Card...
  • Page 64: Keyboard Specifications

    Feature Specification Width 165.24 mm (6.51 inches) Diagonal 337.82 (13.3 inches) Maximum 3200 x 1800 resolution Refresh rate 60 Hz Maximum viewing +/-80° angles (horizontal) Maximum viewing +/-80° angles (vertical) Pixel pitch 0.092 mm Keyboard specifications Feature Specification Number of keys •...
  • Page 65: Ac Adapter Specifications

    Feature Specification Width 58.5 mm (2.3 inches) Weight 165.0 g (0.43 lb) Voltage 7.6 VDC 43 WHr (4 cell) Upsell: Length 267 mm (10.5 inches) Height 6.25 mm (0.24 inch) Width 58.5 mm (2.3 inches) Weight 200 g (0.66 lb) Voltage 7.6 VDC Temperature...
  • Page 66: Physical Specifications

    Feature Specification Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 9.86 mm (0.39 inches) Back height 14.32 mm (0.56 inches) Width 304.8 mm (12 inches) Depth 210.5 mm (8.29 inches) Minimum Weight 1.12 kg (2.48 lb) (Non-touch with 34Whr battery) Environmental specifications...
  • Page 67: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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