Contents 1 Working on your computer.................7 ..........................7 Safety instructions ....................8 Before working inside your computer ........................8 Turning off your computer .....................9 After working inside your computer 2 Removing and installing components............10 ...........................10 Recommended tools ............. 10 Installing the micro Subscriber Identification Module (SIM) card ............
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.............................30 Power adapter ............................30 Processors ....................30 Identifying processors in Windows 10 ....................30 Identifying processors in Windows 8 .................31 Verifying the processor usage in Task Manager ................31 Verifying the processor usage in Resource Monitor ............................... 32 Chipsets ......................32 Downloading the chipset driver ..............
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......................42 Testing memory using ePSA ..........................42 Intel chipset drivers ........................43 Intel HD Graphics drivers ........................43 Realtek HD audio drivers 4 System Setup.......................44 ............................44 Boot Sequence ........................... 44 Navigation keys ..........................45 System setup options ........................45 General screen options ....................46 System Configuration screen options ..........................
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Installing the micro Subscriber Identification Module (SIM) card...
Removing the micro Subscriber Identification Module (SIM) card CAUTION: Removing the micro SIM card when the computer is on may cause data loss or damage the card. Ensure that your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
Installing the base cover Align the tabs on the base cover with the slots on the computer. Tighten the screws to secure the base cover to the computer. Press the edges of the cover until it clicks into place. Follow the procedure in After working inside your computer.
To remove the battery: a. Remove the screws that secure the battery to the computer [1]. b. Lift the battery away from the computer [2]. Installing the battery Align the tabs on the battery with the slots on the palmrest. Tighten the screws to secure the battery to the computer.
Follow the procedure in After working inside your computer. Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: base cover Disconnect the battery cable from the connector on the system board [1]. To remove the coin cell battery: a.
Installing the coin cell battery Place the coin cell battery into the slot on the system board. Connect the coin cell battery cable to the connector on the system board. Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in...
Follow the procedure in After working inside your computer. Removing the speakers Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the speakers: a. Disconnect the speaker cable [1]. b. Unroute the speaker cable [2]. c.
Route the speaker cable through the retention clips on the dock frame. Connect the speaker cable to its connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer. Removing the WLAN card Follow the procedure in Before working inside your computer.
To remove the WLAN card: a. Remove the screw that secures the metal bracket to the WLAN card [1]. b. Remove the metal bracket [2]. c. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d. Remove the WLAN card from the computer [4]. Installing the WLAN card Insert the WLAN card into the slot on the computer.
Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in After working inside your system. Removing the WWAN card Follow the procedure in Before working inside your computer. Remove the: base cover Disconnect the battery cable from the connector on the system board [1].
Installing the WWAN card Peel the aluminum foil until the folding line. Insert the WWAN card into the slot on the computer. Route the WWAN cables through the routing channel. Connect the WWAN cables to the connectors on the WWAN Card. Place the metal bracket and tighten the screw to secure it to the computer.
To remove the SSD: a. Peel the aluminum foil until the folding line. b. Remove the screw that secures the SSD to the computer [1]. c. Remove the SSD bracket [2]. d. Remove the copper thermal plate. e. Remove the SSD from the computer [3]. Installing the Solid State Drive(SSD) Insert the SSD into the connector on the computer.
Tighten the screw to secure the SSD to the computer. Stick the aluminum foil on the thermal plate. Connect the battery cable to the connector on the system board. Install the: base cover Follow the procedure in After working inside your computer.
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Lift to separate the palmrest assembly from the display assembly. To remove the display assembly: a. Remove the screws that secure the display assembly to the computer [1]. b. Slide the display assembly to release it from the computer [2].
Installing the display assembly Connect the display cable to the connector and fix the adhesive tape. Stick the aluminum foil on the thermal plate and display cable. Connect the camera, touch-panel, and tune cable. Align the display assembly with the screw holders on the computer. Tighten the screws to secure the display assembly.
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WWAN card coin cell display Disconnect the following cables from the system board: a. speaker cable b. touch pad cable c. smart card cable d. LED cable e. array mic cable f. finger print cable g. WWAN AUX antenna cable h.
Lift the system board from the computer. Installing the system board Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Tighten the screws to secure the metal tab over the USB type C port. Connect the following cables to the connectors on the system board: a.
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base cover battery WLAN card WWAN card coin-cell display system board To remove the keyboard: a. Disconnect the keyboard cables from the connectors on the system board [1, 2]. b. Remove the screws that secure the keyboard to the computer [3]. c.
Installing the keyboard Align the keyboard with the screw holders on the computer. Tighten the screws to secure the keyboard to the computer. Tighten the screw that secures the metal tab on the system board. Connect the keyboard cables to the connectors on the system board. Install the: system board display...
display assembly system board keyboard Remove the palmrest assembly away from the computer. Installing the palmrest Place the palmrest on the computer. Install the: keyboard system board display assembly speakers smart-card cage coin cell WLAN card WWAN card battery base cover Follow the procedure in After working inside your system.
Technology and Components Power adapter This laptop is offered with the 45 W power adapter. This adapter uses a USB C connector. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
The basic information of the processor is displayed. Verifying the processor usage in Task Manager Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed.
Downloading the chipset driver Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
Identifying chipset in Device Manager on Windows 8 Click Settings on the Windows 8.1 Charms Bar. From the Control Panel, select Device Manager. Expand System Devices and search for the chipset. Graphic options This laptop is shipped with the Intel HD Graphics 515 graphics chipset.
Downloading Drivers Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then clickSubmit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
Rotating the display Press and hold on the desktop screen. A sub menu is displayed. Select Graphic Options → Rotation and choose on of the following: • Rotate to Normal • Rotate to 90 Degrees • Rotate to 180 Degrees •...
Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition. NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth. Gently wipe the screen in a circular motion. Do not press hard on the cloth. NOTE: Do not press hard or touch the screen with your fingers or you may leave oily prints and smears.
Downloading the audio driver Turn on the laptop. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
Before installation After installation Changing the audio settings Start the Search Charm and type Dell Audio in the search box. Start the Dell Audio utility from the left pane. WLAN cards This laptop supports the Intel Dual Band Wireless AC 8260 WLAN card.
Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...
If the Camera App is not available in the apps list, search for it. Memory features In this laptop, the memory (RAM) is a part of the system board. This laptop supports 4–16 GB LPDDR3 memory, up to 1600 MHz. NOTE: Since memory is part of the system board, it cannot be upgraded as a separate module.
With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
Table 3. Intel chipset drivers Before installation After installation Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 4. Intel HD Graphics drivers Before installation After installation Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Keys Navigation NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
• Enable Thunderbolt Boot Support. This is an optional feature. • Always Allows Dell Docks. This is an optional feature. • Enables Thunderbolt (and PCIe behind TBT) Pre-boot NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
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Option Description • Enable Microphone (by default enabled) • Enable Internal Speaker (by default enabled) Keyboard This field lets you choose the operating mode of the keyboard illumination feature. Illumination The keyboard brightness level can be set from 0% to 100%. The options are: •...
Option Description • Enable Secure Digital(SD) Card • Secure Digital(SD) Card read only mode Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The video setting will be visible only when a video card is installed into the system. Security screen options Option Description...
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Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set.
Option Description OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using Access hotkeys during boot. The options are: • Enabled • One Time Enable • Disabled Default setting: Enabled Admin Setup Allows you to prevent users from entering Setup when an Administrator password Lockout is set.
Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. The options are: • Disabled • Enabled Default setting: Disabled Enclave Memory This option sets SGX Enclave Reserve Memory Size.
Option Description Default setting: The option is enabled. Hyper-Thread Allows you to enable or disable the Hyper-Threading in the processor. Control • Disabled • Enabled Default setting: Enabled. DDR Frequency This option changes DDR frequency to 1600 or 1866 MHz. By default, 1600 is selected.
Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
Option Description Enable Network. This option is enabled by default. Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature. Enable Fn Key Emulation (default) Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–...
Option Description Technology. The TPM Virtualization Technology, and Virtualization technology for direct I/O must be enabled to use this feature. Trusted Execution - disabled by default. Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: •...
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Device status lights Table 7. Device status lights Icon Name Description Power Turns on when you turn on the computer and blinks when the computer is in a status power management mode. light This can be useful as a diagnostic tool when there's a possible failure to the system. NOTE: The position of the power status light may vary depending on the system.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
Features Specification • Bluetooth 4.1 LE Port and connector specifications Feature Specification Audio One microphone/stereo headphone/speakers connector Video Micro HDMI • one USB3.0 with PowerShare • two type C ports with thunderbolt 3 support Memory card reader (Micro SD) Micro Subscriber Identity Module (uSIM) card Smart Card...
Feature Specification Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 9.86 mm (0.39 inches) Back height 14.32 mm (0.56 inches) Width 304.8 mm (12 inches) Depth 210.5 mm (8.29 inches) Minimum Weight 1.12 kg (2.48 lb) (Non-touch with 34Whr battery) Environmental specifications...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.