Dell Latitude 3470 Owner's Manual
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Also See for Latitude 3470:
- Service manual (121 pages) ,
- Technical manualbook (46 pages) ,
- Setup and specifications (30 pages)
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Table of Contents
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Summary of Contents for Dell Latitude 3470
- Page 1 Dell Latitude 3470 Owner's Manual Regulatory Model: P63G Regulatory Type: P63G001...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
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Page 3: Table Of Contents
Contents 1 Working on your computer.................6 ..........................6 Safety instructions ....................7 Before working inside your computer ........................7 Turning off your computer .....................8 After working inside your computer 2 Removing and installing components.............. 9 ..........................9 Recommended tools ..........................9 Removing the battery ..........................9 Installing the battery ........................ - Page 4 ....................... 21 Removing the system board .........................22 Installing the system board ........................22 Removing the heat sink .........................23 Installing the heat sink ......................24 Removing the display assembly ......................24 Installing the display assembly ........................ 25 Removing the display bezel ........................26 Installing the display bezel .........................26 Removing the camera...
- Page 5 Camera specifications ......................46 Communication specifications ..................... 47 Port and connector specifications .......................... 47 Display specifications ........................48 Keyboard specifications ........................48 Touchpad specifications ..........................48 Battery specifications ........................49 AC Adapter specifications ........................49 Physical specifications ......................50 Environmental specifications 6 Contacting Dell....................51...
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Page 6: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 7: Before Working Inside Your Computer
Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer. -
Page 8: After Working Inside Your Computer
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard. -
Page 9: Removing And Installing Components
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •... -
Page 10: Removing The Base Cover
Removing the base cover Follow the procedure in Before Working Inside Your Computer. Remove the battery. To remove the base cover: a. Loosen the captive screws that secure the base cover to the computer [1]. b. Using a plastic scribe, pry the base cover and remove it from the computer [2]. Installing the base cover Replace the base cover on the computer until it clicks in place. -
Page 11: Installing The Keyboard
Installing the keyboard Connect the keyboard cables to the connectors on the system board. Place the keyboard on the computer and press along all the sides until it clicks in place. Install the battery. Follow the procedure in After Working Inside Your computer. -
Page 12: Installing The Hard Drive Assembly
Installing the hard drive assembly Replace the hard drive assembly into the slot on the computer. Connect the hard drive assembly cable to the connector on the system board. Tighten the screws to secure the hard drive assembly to the computer. Install the: battery base cover... -
Page 13: Removing The Wlan Card
Removing the WLAN card Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover To remove the WLAN card: a. Loosen the captive screw [1] to remove the metal tab from the WLAN card [2]. b. Disconnect the WLAN cables from the WLAN card [3]. c. -
Page 14: Installing The Memory Module
a. Release the retention clips away from the memory module until the memory module pops up [1]. b. Disconnect the memory module from the connector to remove it from the computer [2]. Installing the memory module Insert the memory module into the connector and press until the memory module clicks into the place. -
Page 15: Installing The Palmrest
To remove the palmrest: a. Release the latch and disconnect the power button, finger print reader, touchpad, and LED cables from the connectors on the system board [1, 2]. b. Remove the screws that secure the palmrest to the computer [3]. c. -
Page 16: Installing The Coin Cell Battery
Installing the coin cell battery Replace the coin cell battery in the slot on the system board. Connect the coin cell battery to the connector on the system board. Install the: system board palmrest keyboard hard drive assembly base cover battery Follow the procedure in After Working Inside Your... -
Page 17: Installing The Usb Board
Installing the USB board Place the USB board into the slot on the computer. Tighten the screw to secure the USB board to the computer. Connect the USB board cable to the connector on the USB board. Install the: palmrest keyboard hard drive assembly base cover... -
Page 18: Removing The Speakers
Install the: palmrest keyboard hard drive assembly base cover battery Follow the procedure in After Working Inside Your computer. Removing the speakers Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the speakers: a. -
Page 19: Removing The System Fan
base cover battery Follow the procedure in After Working Inside Your computer. Removing the system fan Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the system fan: a. -
Page 20: Removing The Display Cable
Removing the display cable Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the display cable: a. Remove the screw to release the metal tab that secures the display cable [1]. b. -
Page 21: Installing The Power Connector Port
base cover hard drive assembly keyboard palmrest display cable To remove the power connector port: a. Disconnect the power connector port cable from the connector on the system board [1]. b. Release the power connector port cable from the placeholders. c. -
Page 22: Installing The System Board
memory keyboard palmrest display cable system fan To remove the system board: a. Disconnect all the cables from the connectors on the system board. b. Remove the screw that secures the system board to the computer [1]. c. Lift and remove the system board from the computer [2]. Installing the system board Place the system board into the slot on the computer. -
Page 23: Installing The Heat Sink
base cover hard drive assembly WLAN card memory keyboard palmrest display cable system fan system board To remove the heat sink: a. Remove the screws that secure the heat sink to the system board [1, 2, 3]. b. Lift and remove the heat sink from the computer [4]. Installing the heat sink Place the heat sink to align with the screw holders on the system board. -
Page 24: Removing The Display Assembly
Removing the display assembly Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly WLAN card memory keyboard palmrest display cable power connector port system fan system board To remove the display assembly: a. -
Page 25: Removing The Display Bezel
keyboard memory WLAN card hard drive assembly base cover battery Follow the procedure in After Working Inside Your computer. Removing the display bezel Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly WLAN card memory keyboard... -
Page 26: Installing The Display Bezel
Installing the display bezel Place the display bezel on the computer and press along all the sides until it clicks in place. Install the: display assembly power connector port system board system fan display cable palmrest keyboard memory WLAN card hard drive assembly base cover battery... -
Page 27: Installing The Camera
Installing the camera Insert the camera into the slot on the display assembly. Connect the camera cable to the connector on the display assembly. Install the: display bezel display assembly power connector port system board system fan display cable palmrest keyboard memory WLAN card... -
Page 28: Installing The Display Panel
system fan system board power connector port display assembly display bezel To remove the display panel: a. Remove the screws that secure the display panel to the display assembly [1]. b. Remove the display panel from the display assembly [2]. c. -
Page 29: System Setup
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 30: System Setup Overview
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. -
Page 31: General Screen Options
General screen options This section lists the primary hardware features of your computer. Option Description System • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Information Tag, Ownership Date, Manufacture Date, and the Express Service Code. • Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM A Size, DIMM B Size. - Page 32 Option Description • Disabled • AHCI :This option is enabled by default. Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: • SATA-0 SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup.
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Page 33: Video Screen Options
Option Description Miscellaneous Allows you to enable or disable the following devices: Devices • Enable Microphone • Enable Camera • Enable Hard Drive Free Fall Protection • Enable Media Card • Disable Media Card NOTE: All devices are enabled by default. Video screen options Option Description... - Page 34 AC power with AC adapter plugged into the computer. The upgrade/downgrade process without the AC adapter plugged in might damage the computer or hard disk. NOTE: It is recommended to use the Dell AC adapter that is shipped with the computer. Computrace...
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Page 35: Secure Boot Screen Options
Option Description • Deactivate • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support (default) Admin Setup Allows you to prevent users from entering the setup when an Administrator... -
Page 36: Performance Screen Options
Option Description NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Performance screen options Option Description Multi Core This field specifies whether the process has one or all cores enabled. The Support performance of some applications improves with the additional cores. - Page 37 Option Description • Disabled • Every Day • Weekdays • Select Days Default setting: Disabled USB Wake Allows you to enable USB devices to wake the system from Standby. Support NOTE: This feature is only functional when the AC power adapter is connected.
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Page 38: Post Behavior Screen Options
Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •... -
Page 39: Virtualization Support Screen Options
Option Description • 10 seconds Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology (default). VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel®... -
Page 40: System Log Screen Options
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. -
Page 41: Assigning A System Password And Setup Password
Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. - Page 42 The System Security screen is displayed. In the System Security screen, verify that Password Status is Unlocked. Select System Password, alter or delete the existing system password and press Enter or Tab. Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted.
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Page 43: Diagnostics
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. -
Page 44: Device Status Lights
Turns on steadily or blinks to indicate battery charge status. Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present. -
Page 45: Technical Specifications
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →... -
Page 46: Audio Specifications
Feature Specification Maximum memory 16 GB (8x2) GB Audio specifications Feature Specification Types 4 channel high definition audio Controller Realtek ALC3246 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interface Intel HDA bus Speakers 2 W x 2 W Volume controls Program menu and keyboard media-control keys Video specifications Feature Specification... -
Page 47: Port And Connector Specifications
Port and connector specifications Feature Specification Audio one headphone/microphone combo port (headset) Video • one 15-pin VGA port • one 19-pin HDMI port Network adapter one RJ-45 port • two USB 3.0 ports (left one with window debug) • one USB 2.0 port NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. -
Page 48: Keyboard Specifications
Feature Specification Pixel pitch 0.265 mm x 0.265 mm External display Keyboard specifications Feature Specification Number of keys US 80, Brazil 82, UK 81, and Japan 84 Touchpad specifications Feature Specification Active Area: X-axis 104.00 mm (4.09 inches) Y-axis 64.00 mm (2.52 inches) Battery specifications Feature Specification... -
Page 49: Ac Adapter Specifications
Feature Specification Life span 300 discharge/charge cycles Temperature range: Operating 0 °C to 50 °C (32 °F to 122 °F) Non-operating –20 °C to 65 °C (–4 °F to 149 °F) Coin cell battery 3 V CR2032 lithium coin cell AC Adapter specifications Feature Specification... -
Page 50: Environmental Specifications
Feature Specification Minimum weight 1.81 kg (4.00 lbs) (touch) Environmental specifications Temperature Specifications Operating 0°C to 35°C (32°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative Specifications humidity (maximum) Operating 10 % to 90 % (non condensing) Storage 10 % to 95 % (non condensing) Altitude Specifications... -
Page 51: Contacting Dell
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.