D-Link DPH-300 User Manual
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D-Link DPH-300 User Manual

D-Link DPH-300 User Manual

Ip/dect dual-mode cordless phone
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DPH-300
IP/DECT Dual-Mode
Cordless Phone

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Summary of Contents for D-Link DPH-300

  • Page 1 DPH-300 IP/DECT Dual-Mode Cordless Phone...

  • Page 2: Table Of Contents

    Using the Setup Wizard .................22 Configuring the WAN (Internet) Connection........22 Selecting the Type of LAN Connection ..........23 Set Dynamic IP Address ..............24 Set Static IP Address................25 PPPoE ....................26 Restart the DPH-300 ................27 Auto-provisioning...................28 Verification ...................29 mydlink ......................32 Sign in to the www.mydlink.com website ..........32...
  • Page 3 Making a Call to the PSTN (regular telephone network).....55 Making a Call to the PSTN in Standby Mode ........56 Making a VoIP Call to another DPH-300 or mydlink number ....57 Making a VoIP Call to a Member of your Contact List ......58 Making a TelTel Out Call to a PSTN Phone........59...

  • Page 4: Package Contents

    Ethernet Cable (the DPH-300’s Ethernet port is Auto-MDIX) Note: Using a power supply with a different voltage rating than the one included with the DPH-300 will cause damage and void the warranty for this product. If any of the above items are missing, please contact your reseller.

  • Page 5: Important Battery Information

    ** BATTERY CHARGING NOTE ** Before you connect your DPH-300 to the Internet, your network, or your PC, you should install the batteries in the handset and place it on the base station for charging. The batteries need to be charged for at least 12 hours before the first time you use the DPH-300.

  • Page 6: Introduction

    Before you start, your new DPH-300 Dual-mode Cordless Phone will require a connection to the Internet to function. The connection may be directly through a Cable or DSL modem, or it may be through a broadband router. Your DPH-300 phone will enable you to make VoIP (Voice over Internet Protocol) telephone calls −...

  • Page 7: Features And Benefits

    DPH-300 User’s Manual Features and Benefits Features and Benefits • User-friendly configuration and diagnostic utilities • 1 Foreign Exchange Subscriber (FXS) POTS port (RJ-11 Jack) • 2 NWay 10/100BASE-TX Fast Ethernet ports for network connections • Voice Activity Detection (VAD)/Comfort Noise Generation (CNG) •...

  • Page 8: Hardware Overview

    Hardware Overview DPH-300 User’s Manual Hardware Overview Connections Power Adapter Connect your 9V AC 1000 mA power adapter here. LAN1 Port Phone LAN2 Port Factory Reset Connect the Connection Button Ethernet Connect the Connect to your cable from Ethernet Pressing this...

  • Page 9: Physical Connection Methods

    DPH-300 User’s Manual Hardware Overview Physical Connection Methods The DPH-300 can either be connected to an available port on a Cable/DSL modem multi-port router, with other devices connected to their own ports (as below). Multi-port Router Connection Or it can be connected to the WAN port of a Cable/DSL modem with a PC connected to the DPH-300 for Internet access as in the figure below.

  • Page 10: Leds

    Power/Status A blinking LED indicates the DPH-300 is functioning properly, but has not yet registered with a VoIP server. A solid LED indicates the DPH-300 has registered with a VoIP server and is ready for a call. D-Link Corporation...

  • Page 11: Factory Reset

    DPH-300 User’s Manual Hardware Overview Factory Reset In order to accomplish a Factory Reset of the DPH-300, it is necessary to do the following: 1) Remove the handset from the base station. 2) Place the base station face-down on a flat surface (such as a table or desk top).

  • Page 12: Keypad

    Hardware Overview DPH-300 User’s Manual Keypad On Hook Use this button to hang up the Handset after you have finished a telephone call. Use this button to initiate a VoIP telephone call. It is also used to switch the Handset to...
  • Page 13 DPH-300 User’s Manual Hardware Overview Use this button to open the Contact List when the Handset is idle. Pressing this Menu/OK button during a Use this button telephone call to open the will increase the Handset’s volume setup and information menus.
  • Page 14 Hardware Overview DPH-300 User’s Manual Keypad Table The keys on the handset can be used to enter all of the numbers, letters, and symbols in the table below for features like the Phone Book or Handset User Name. (space) <...

  • Page 15: Basic Handset Instructions

    The displays provide information about the current status of the DPH-300 and its related services. The three most basic displays are: D-Link / Searching. . . / VoIP Offline. When the unit is working normally and has an Internet connection, the handset display will show “D-Link.”...
  • Page 16 “VoIP Offline” due to some difficulty with the network. Handset Symbols The handset LCD includes symbols indicating various things about the current status and operation of the DPH-300 phone. Please see the table below for information about the handset symbols. D-Link Corporation...
  • Page 17 System Info > My IP Displays the IP address currently assigned to the DPH-300. System Info > mydlink No. Displays the mydlink number assigned to the DPH-300 after initial auto-provisioning. Call LOG > Missed Displays recent calls that have gone unanswered.
  • Page 18 (maximum of 24 digits), and finally pressing Menu/OK again. If you have successfully created a new entry, the handset will display “Stored” and return to the usual D-Link ready screen. You may create up to 50 entries.
  • Page 19 DPH-300 User’s Manual Hardware Overview Handset Settings / Menus (continued) HS Setting > PSTN Ring Allows you to select a different ring tone for incoming PSTN calls. There are nine tones to choose from (Ering 1 ~ Ering 9). Scroll through the list using the up and down arrow keys and press Menu/OK to select the one you want.
  • Page 20 If you would like more information about acquiring and using multiple handsets, contact your nearest D-Link distributor or local D-Link office, or choose a website from the list at the end of this user manual to contact us for help.

  • Page 21: Getting Started

    Installation Guide (included with the DPH-300) to perfor m the hardware installation. There is an easy to use setup Wizard built-in to the DPH-300 to accomplish the IP address setup. You will need to run the Wizard and enter your Internet connection information in order to use your phone for IP calling only if you do not have access to Dynamic IP Addressing.

  • Page 22: Connecting To The Configuration Web Page

    Connecting to the Web Page DPH-300 User’s Manual Connecting to the Configuration Web Page Open your Web browser and type http://10.1.1.1 into the URL address box. Press Enter Return. When you first log in, the User name is admin the Password is also admin.

  • Page 23: Using The Setup Wizard

    Wizard window: Click the Next button on the menu above to view the following Wizard window: Enter a new password for the DPH-300 in the Password field. Confirm the new password by entering it again in the Verify Password field.

  • Page 24: Selecting The Type Of Lan Connection

    The window above allows you to select between the three most common ways to connect to your ISP’s WAN (Internet). Select Dynamic IP Address if your DPH-300 will be connected directly to a broadband modem or a router/DHCP server. This is the most common way of connecting devices such as the DPH-300 to the Internet.

  • Page 25: Set Dynamic Ip Address

    Ethernet network hardware of your DPH-300. If you need to know the MAC address of your DPH-300, it can be found here. The DPH-300 MAC address is also printed on a sticker on the back of the DPH-300 base. (Cable modems commonly use the MAC address of the first PC to log into the Internet as the identifier for an account.)

  • Page 26: Set Static Ip Address

    DPH-300 User’s Manual Set Static IP Address Set Static IP Address Static IP (or Fixed IP) addressing is used when connecting to a broadband connection the requires static IP addressing or when connecting behind a router that does not offer a DHCP server function. This choice requires the input of specific IP address information.

  • Page 27: Pppoe

    DPH-300, you will need to configure your PC’s IP address information manually, and the IP address, default gateway, subnet mask settings will need to be consistent with the IP settings of your DPH-300. See your OS documentation for information on changing your PC’s IP settings.

  • Page 28: Restart The Dph-300

    Click the Restart button to save the settings and restart the router. You will now be able to connect the DPH-300 to the Internet so it can contact the SIP server and make telephone calls over the Internet using VoIP technology.

  • Page 29: Auto-Provisioning

    Auto-provisioning Auto-provisioning When you first connect your DPH-300 phone to the Internet through a Cable or DSL modem or a router, it will automatically contact the D-Link IP Network Manager service and complete the first half of the process required to allow you to begin making IP telephone calls.

  • Page 30: Verification

    When you first enter the mydlink website, you are asked to input your mydlink No. and PIN Code, as provided in the box with your DPH-300. The website’s login homepage is shown on page 32. It is highly recommended that you change your PIN Code to improve the security of your VoIP connection, but changing the PIN Code is not necessary to complete the account verification.
  • Page 31 DPH-300 User’s Manual Verification The first time you sign in to the mydlink website, you will be asked to verify your account by entering your e-mail address in the Contact Email page which is a subcategory of My Account. Click either Contact Email link to access the Verify Your Email Address page and enter your e-mail address.
  • Page 32 Verification Code sent to you by e-mail, and click the Verify button. After you have verified your account, your DPH-300 is ready to make and receive IP phone calls from other mydlink users, and to use mydlink’s other calling services.

  • Page 33: Mydlink

    Type in your mydlink number in the mydlink No. field, and your PIN Code as provided with your DPH-300. Click the Sign In button. This will open the My Account page, as shown below. Click Forget your PIN Code? if you need to have mydlink send your PIN to your verified Contact Email address.

  • Page 34: My Account > Summary

    Once you have signed in, a Summary page will present the details of your account − including the amount of TelTel credit you have toward making TelTel Out calls from your DPH-300 VoIP phone and a PSTN (regular) phone. You can also check your current contact e-mail and call forwarding status in the page shown below.

  • Page 35: My Account > Summary > My Device Group

    DPH-300 User’s Manual My Account > Summary > My Device Group The Summary page includes a Device Group function that allows you to view and manage more than one mydlink device account after logging-in to only one. Once you have logged in, if you have other mydlink device accounts that you would like to manage, add them to your Device Group by entering each device’s mydlink number and PIN code in the appropriate fields and then...

  • Page 36: My Account > Product Profile

    DPH-300 User’s Manual My Account > Product Profile The Product Profile page displays your mydlink Number − which functions as your VoIP telephone number. This is the number another mydlink user will enter to place a VoIP telephone call to you.

  • Page 37: My Account > Call History

    DPH-300 User’s Manual mydlink My Account > Call History The Call History page displays all of your recent TelTel Out and TelTel Call- Forwarding calls (all of the types of IP calls you can be charged for) on one simple to read page, as shown below.

  • Page 38: My Account > Order History

    DPH-300 User’s Manual My Account > Order History The Order History page displays all of your recent TelTel credit purchases (TelTel credits are used to pay for all of the VoIP calls you can be charged for, such as TelTel Out or TelTel Call-Forwarding calls) on one simple to read page, as shown below.

  • Page 39: My Account > Change Pin Code

    The Change PIN Code page allows you to change your PIN code from the one printed in the material packaged with your DPH-300. This will allow you more security and reduce the chance that your TelTel Credit might be used by an unauthorized user.

  • Page 40: My Account > Contact Email

    DPH-300 User’s Manual My Account > Contact Email When you first Sign In to the mydlink website, you will then be asked to verify your account by entering your Contact Email address. You can navigate through the mydlink website by selecting a folder tab at the top of the page, and then a category within the selected folder from the yellow bar under the tab.

  • Page 41: My Services > Call Forwarding

    DPH-300 User’s Manual mydlink My Services > Call Forwarding You can configure the My Services page to forward VoIP phone calls to another mydlink account, a SIP number, or a PSTN number. You must have TelTel credits to use the Call Forwarding feature, and the forwarded calls will be billed at the TelTel-Out rate.

  • Page 42: My Services > Contact Management

    DPH-300 User’s Manual My Services > Contact Management The Contact Management page − shown below − allows you to add, store, edit, and delete telephone numbers (both IP and PSTN) to and from your handset ContactList. The current contents of your phone book are displayed as shown on the webpage below.
  • Page 43 The Phone Number can be an 8-digit mydlink number − for a contact to someone who also has a D-Link IP device. You can also enter VoIP phone numbers in the form of a SIP URI (sip:david_AT_dlink.com@teltel.com, is an example of a SIP URI for the e-mail...

  • Page 44: Redeem

    DPH-300 User’s Manual Redeem When you receive Gift Credits for your mydlink service account, you can redeem them on the Redeem page − shown below. Simply enter the Serial number and PIN Code for the gift credits in the appropriate fields and click the Submit button.

  • Page 45: My Store > Mydlink Store

    The My Store tab opens a group of pages that allow you to purchase applicable products from D-Link and services from TelTel. The first page is My Store > mydlink Store. You can check these pages from time to time for special discounts and service offers.

  • Page 46: My Store > Teltel Store

    DPH-300 User’s Manual My Store > TelTel Store You can purchase TelTel credits directly from TelTel using the mydlink website. Use the My Store > TelTel Store page, as shown below. You can navigate through the mydlink website by selecting a folder tab at the top of the page, and then a category within the selected folder from the yellow bar under the tab.

  • Page 47: Support > Sites

    You can get various kinds of help from the Support section of the mydlink website, including the Sites page, shown below. The Sites category contains links to all D-Link websites worldwide. Select the office in your country or the nearest office from the pull-down menus.

  • Page 48: Support > Faq

    DPH-300 User’s Manual Support > FAQ The Support section of the website includes the FAQ page, shown below. The FAQs explain certain aspects of mydlink products and services. Support > Download The Download category contains links to updated firmware versions, user’s manuals, installation guides, and release notes that may be applicable to mydlink products.

  • Page 49: Support > Tutorial

    300 is capable of, as well as the application and use of other mydlink devices. You can trace the route of a call from the DPH-300 to another mydlink VoIP user (Box to Box), or the route to the PSTN (through a Trunk Gateway) or to a WiFi Phone (through a wireless AP).

  • Page 50: Using The Configuration Page

    DPH-300 by the following method: • Connect the WAN port on the DPH-300 directly to the Ethernet port on your • Set your PC to have a static IP address of 10.1.1.2 with a subnet mask of 255.0.0.0 and a default gateway of 10.1.1.1...

  • Page 51: Home > Lan > Dynamic Ip Address

    DPH-300 User’s Manual Dynamic IP Address Home > LAN > Dynamic IP Address Dynamic IP Address (using DHCP) is both the default option, and the most commonly used method to assign devices on a LAN IP address information when connecting to a broadband modem or multi-port Ethernet router/DHCP server.

  • Page 52: Home > Lan > Static Ip Address

    DPH-300 User’s Manual Static IP Address Home > LAN > Static IP Address Static IP (or Fixed IP) addressing is used when connecting to a broadband connection the requires static IP addressing or when connecting behind a router that does not offer a DHCP server function. This choice requires the input of specific IP address information.

  • Page 53: Home > Lan > Pppoe

    DPH-300 User’s Manual PPPoE Home > LAN > PPPoE PPPoE (Point-to-Point Protocol over Ethernet) is used when connecting directly to a DSL modem that offers a PPPoE connection. This choice requires the input the User name and Password of your PPPoE account − provided by your ISP.

  • Page 54: Advanced > Voip > User Agent [Read Only]

    A SIP User Agent is a logical entity capable of handling VoIP calls between peers. This section of the web manager for the DPH-300 is for reference purposes only. You will not be able to modify and save changes to the values displayed in the fields on this page.

  • Page 55: Firmware Upgrades

    DPH-300’s firmware if a newer version is available. The other way the DPH-300 firmware can be upgraded is through the web configuration manager’s Tools menu. The mydlink.com website provides firmware upgrade files for download by mydlink users.

  • Page 56: Making Phone Calls

    Making Phone Calls Making a Call to the PSTN (regular telephone network) If you have connected your PSTN telephone line to the DPH-300’s Base, you can make a telephone call to any regular telephone using the PSTN − normal telephone usage charges will apply −...

  • Page 57: Making A Call To The Pstn In Standby Mode

    Making Phone Calls Making a Call to the PSTN in Standby Mode If you have connected your PSTN telephone line to the DPH-300’s Base, you can make a telephone call to any regular telephone using the PSTN by following these steps: Pick up the handset and dial the number as you normally would.

  • Page 58: Making A Voip Call To Another Dph-300 Or Mydlink Number

    Making Phone Calls DPH-300 User’s Manual Making a VoIP Call to another DPH-300 or mydlink number You can dial another mydlink user’s number directly. Simply enter the eight digit number − 66990011, for example − and press the IP button. You will be connected to that user shortly (provided they are currently connected to the Internet).

  • Page 59: Making A Voip Call To A Member Of Your Contact List

    Numbers entered under Contact Management on the mydlink website will be entered into your handset’s ContactList after you press the Handset Locator button on the DPH-300 base station. See page 42. Pressing the Up scroll button will open the ContactList. You can then use the Up or Down arrow buttons to select a number/entry you want to call.

  • Page 60: Making A Teltel Out Call To A Pstn Phone

    Making Phone Calls DPH-300 User’s Manual Making a TelTel Out Call to a PSTN Phone If you have sufficient TelTel Credits to cover the cost of connecting the VoIP network to the PSTN network using TelTel Out, you can make VoIP telephone calls to a...

  • Page 61: Receiving A Call - Pstn Or Voip

    Making Phone Calls DPH-300 User’s Manual Receiving a Call : PSTN or VoIP When an incoming PSTN or VoIP telephone call is detected, the handset will ring and the L1 icon will be displayed in the LCD. If the caller can be identified, the caller’s number or ContactList entry will be displayed.

  • Page 62: Last Ten Voip Numbers Dialed - Redial

    Making Phone Calls DPH-300 User’s Manual Last Ten VoIP Numbers Dialed : Redial The handset stores the last ten VoIP telephone numbers you have dialed. To view and retrieve the last ten numbers you have dialed, press the IP Button and then Scroll Up or Scroll Down buttons to select one of the displayed VoIP telephone numbers you want to redial.

  • Page 63: Using The Speakerphone

    Making Phone Calls DPH-300 User’s Manual Using the Speakerphone While making a call, you can engage the handset’s built in speaker to make both ends of the conversation audible to several people on your end of the line. To activate the speakerphone press and hold the PSTN Dial Tone button until the...

  • Page 64: Adjusting The Volume Level

    Making Phone Calls DPH-300 User’s Manual Adjusting the Volume Level While making a call, you can adjust the earpiece volume level from 1 to 9. A higher number indicates a higher volume level. To adjust the volume level, press the Scroll Up or Scroll Down button during a telephone call.

  • Page 65: Calling Notes

    Making Phone Calls DPH-300 User’s Manual Calling Notes Unless you configure your handset to use the Anykey talk feature (see page 18 for more information), incoming calls can be answered by pressing either the PSTN or IP buttons (two “green phone” buttons on the upper left side of the keypad) regardless of which type of call is being made.

  • Page 66: Router Port Configuration

    Most D-Link routers support a feature that allows easy one-click configuration of the DPH-300. You will not need to manually configure the ports. Upgrading your router to the latest firmware might be necessary to support this feature. If you have...

  • Page 67: Opening Ports On Routers And Gateways

    DI-614+ wireless router example shown on the following pages. However, the general procedure for opening ports will be similar. (If you do not have a D-Link router, look for Virtual Server, Firewall Rules, Port Forwarding, Advanced or Firewall in your router’s configuration utility.)

  • Page 68: How To Open Ports On A Router

    RouterPort Configuration DPH-300 User’s Manual How to Open Ports on a Router A total of 7 ports must be opened for the DPH-300 to work with most routers or firewalls. To open these ports, please do the following: A. Click Enabled B.
  • Page 69 Repeat steps A through G five more times for each one of the following five ports: 5060, 8080, and 9090. You have now completed the opening of the 4 ports. Your DPH-300 is ready to use with your router or gateway! (Important: Not all routers and gateways are the same.

  • Page 70: Network Configuration

    Recommended Procedure: Request from your ISP an additional public IP address. With a second public IP address, the DPH-300 will be visible to the outside world just as the existing PC. The ISP can either assign a static IP address or allow you to dynamically request the IP address via DHCP.

  • Page 71: Broadband Modem, Multiple Pcs, And A Hub

    Commonly found in small offices, home offices, or homes with more than one PC where multiple public IP addresses are available. In order to install the DPH-300 as another device behind a hub assign an available public IP address to the DPH-300.

  • Page 72: Troubleshooting

    Far side of the call is not registered with the D-Link IP Network Manager. If you are calling someone who has an videoconference d e v i c e i n a d d i t i o n t o a DPH-300, you may have to make direct IP calls to them.

  • Page 73: Glossary

    ISP and will not remain the same from session to session. See DHCP. Ethernet: The port on the back of the DPH-300 VideoPhone that is used to send and receive data over a network.
  • Page 74 SLIC (Subscriber-Line Interface Circuit): Provides a phone’s analog dial tone, busy tone, dual-tone multiple-frequency (DTMF) generation and decoding, caller ID and ring- signaling functions. The SLIC allows the DPH-300 to work with a standard telephone without connecting to the phone system.
  • Page 75 DPH-300 VideoPhone in addition to UDP. UDP (User Datagram Protocol): The Internet protocol most commonly used by the DPH-300 VideoPhone to send and receive audio and video data. WAN (Wide Area Network): A network that is designed to span large distances. See...

  • Page 76: Technical Specifications

    DPH-300 User’s Manual Technical Specifications Technical Specifications Ethernet Ports RJ-45, Auto MDI/MDI-X, 10/100 Two Ports for Fast Ethernet Connections Standard Compliance IEEE 802.3 for 10 Mbps Ethernet IEEE 802.3u for 100 Mbps Ethernet Rate Adaptation 10/100 Mbps, Auto-Negotiation Cordless Phone Interface...
  • Page 77 Technical Specifications DPH-300 User’s Manual Safety/EMI Certifications: UL/CUL EMI Certification: FCC Class B BSMI Class B CE Class B Environmental Specifications: Operating Temperature 0° to 40°C Storage Temperature -10° to 55°C Operating Humidity Range 5 to 95%, Non-condensing D-Link Corporation...

  • Page 78: Country Codes

    DPH-300 User’s Manual Country Codes Country Codes Code Country Code Country Afghanistan Djibouti Albania Dominca Algeria Dominican Republic American Samoa Ecuador Andorra Egypt Angola El Salvador Anguilla Equatorial Guinea Antigua Eritrea Argentina Estonia Armenia Ethiopia Aruba Falkland Islands Ascension Island...
  • Page 79 DPH-300 User’s Manual Country Codes Code Country Code Country Liberia Serbia and Montenegro Libya Seychelles Liechtenstein Sierra Leone Lithuania Singapore Luxembourg Slovakia Macao Slovenia Macedonia Solomon Islands Madagascar Somalia Malawi South Africa Malaysia South Korea Maldives Spain Mali Sri Lanka Malta St.

  • Page 80: Contacting D-Link

    Contacting D-Link DPH-300 User’s Manual Contacting D-Link Support for D-Link products is available over the internet 24 hours a day at the following web addresses: dlink.com Greece dlink.gr Canada dlink.ca Luxembourg dlink.be Europe (UK) dlink.co.uk Poland dlink.pl Germany dlink.de Hungary dlink.hu...

  • Page 81: Notices

    Notices Trademarks: D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners. Copyright Statement: No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the...

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