For Service - GE 20 Owner's Manual And Installation Instructions

Before you call for service...
Problem
Water has poor tas te/odor
(on some models)
Water in first glass is warm
(on some models)
Water dispenser does not
work (on some models)
Water spurting from
dispenser
Water is not dispensed
No water or ice cube
production
Refrigerator has odor
Moisture forms on outside
of refrigerator
Moisture collects inside
Interior light does not work
Water on kitchen floor or on
bottom of freezer
Hot air from bottom of
refrigerator
Cubed Ice was selected but
Crushed Ice was dispensed
(on some models)
Frequent "buzzing" sound
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Possible Causes
Water dispenser has not been used
for a long time.
Normal when refrigerator
Water dispenser has not been used
for a long time.
Water system has been drained.
Water supply line turned off or
not connected.
Water filter clogged.
Air may be trapped in the water
system.
Dispenser is LOCKED.
Newly-installed filter cartridge.
Water in reservoir is frozen.
Supply line or shutoff valve is
clogged.
Water filter clogged.
Dispenser is LOCKED.
Foods transmitting odor to
refrigerator.
Interior needs cleaning.
Defrost water drainage system
needs cleaning.
Not unusual during periods of high
humidity.
Too frequent or too long door
openings.
No power at outlet.
Light bulb burned out.
Drain in the bottom of the freezer
clogged.
Cubes jammed in chute.
Normal air flow cooling motor.
In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and
will discolor at these normal and
safe temperatures.
Last setting was Crushed Ice.
Icemaker power switch is in the
What To Do
Dispense water until all water in system is replenished.
Wait 24 hours for the refrigerator to completely cool
down.
Dispense water until all water in system is replenished.
Allow several hours for replenished supply to chill.
See Installing the water line.
Replace filter cartridge or remove filter and install plug.
Press the dispenser arm for at least two minutes.
Press and hold the Lock pad for 3 seconds.
Run water from the dispenser for 3 minutes (about 1
gallons).
Call for service.
Call a plumber.
Replace filter cartridge or remove filter and install plug.
Press and hold the Lock pad for 3 seconds.
Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator;
replace every three months.
See Care and cleaning.
See Care and cleaning.
Wipe surface dry.
Replace fuse or reset the breaker.
See Replacing the light bulbs.
See Care and cleaning.
Poke ice through with a wooden spoon.
A few cubes were left in the crusher from the previous
setting. This is normal.
Slide the power switch to the OFF position. Keeping it in
the ON position will damage the water valve.
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