Sony SNC-CH110 User Manual
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4-194-204-15 (1)

Network Camera

User's Guide
Software Version 1.85
Before operating the unit, please read this manual thoroughly
and retain it for future reference.
SNC-CH110/CH210
SNC-DH110/DH110T/DH210/DH210T
© 2010 Sony Corporation

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Summary of Contents for Sony SNC-CH110

  • Page 1: Network Camera

    4-194-204-15 (1) Network Camera User’s Guide Software Version 1.85 Before operating the unit, please read this manual thoroughly and retain it for future reference. SNC-CH110/CH210 SNC-DH110/DH110T/DH210/DH210T © 2010 Sony Corporation...
  • Page 2: Table Of Contents

    Using the System Utility ........20 Table of Contents SNC viewer ............20 SNC Desktop viewer ........22 Overview Administrating the Camera Features ..............4 Basic Operations of the Administrator Menu ...23 How to Use This User’s Guide ......5 How to set up the Administrator menu .....23 System Requirements ..........
  • Page 3 Sending an Image via E-mail — e-Mail (SMTP) Menu ..............57 Common Tab — Setting the e-Mail (SMTP) Function ............57 Alarm sending Tab — Setting the e-mail sending mode when detecting the alarm ...... 58 Periodical sending Tab — Setting the periodical e-mail sending mode ........
  • Page 4: Overview

    NOTICE TO USERS Overview © 2010 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written Features approval from Sony Corporation.
  • Page 5: How To Use This User's Guide

    SNC-CH210/DH210/DH210T: 1600 × 1200 pixels or higher (2560 × 1600 pixels or higher is recommended) SNC-CH110/DH110/DH110T: 1600 × 1200 pixels or higher * In case of Windows 8 or Windows 8.1, use the Internet Explorer desktop user interface (desktop UI) edition.
  • Page 6: Preparation

    • Download the latest installer or Application Guide of SNC toolbox from the following URL: The Preparation section explains what the administrator http://www.sony.net/ipela/snc • SNC toolbox stands for Sony Network Camera has to prepare for monitoring images after installation toolbox. and connection of the camera.
  • Page 7: Accessing The Camera Using The Web Browser

    The welcome page appears (in SSL communication). Accessing the Camera Using the Web Browser After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer. Use Internet Explorer as a Web browser.
  • Page 8 The software is optimized for Internet Explorer using medium font. To display the viewer correctly To operate the viewer correctly, set the security level of Internet Explorer to Medium or lower, as follows: Select Tools from the menu bar for Internet Explorer, then select Internet Options and click the Security tab.
  • Page 9: Basic Configuration By The Administrator

    Basic Configuration by the Administrator You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.
  • Page 10: Precautions For Preventing Access To The Camera By An Unintended Third Party

    Set the user name and password of the Precautions for administrator of the camera. For details, refer to “Setting the Security — Preventing Access to Security Menu” in the Administrator menu on page the Camera by an Check the Referer check checkbox. Unintended Third Party For details, refer to “Setting the Security —...
  • Page 11: Operating The Camera

    Operating the Camera Administrator and User This network camera identifies those who log in as the Administrator or User. This section explains how to monitor the image from the The Administrator can use all the functions of this camera using your Web browser (Internet Explorer). network camera, including camera settings.
  • Page 12: Logging In To The System

    Plug-in free viewer Logging in to the System This viewer allows the user to select from three image display methods: JPEG, JPEG/Flash or ActiveX viewer. JPEG method: JPEG images will be displayed in sequence. Logging in as a user JPEG/Flash method: JPEG images will be displayed in sequence.
  • Page 13: Configuration Of Main Viewer

    Control panel section Configuration of Main You can drag the panels to the monitor screen and Viewer configure them. To return to the operation panel, drag the panel and This section explains the functions of the parts and configure the operation panel. controls of the main viewer.
  • Page 14: Camera Control Panel

    Frame rate Zoom control (Displayed only when the camera image is in JPEG.) Press to zoom out, and press to zoom in. Selects the frame rate to transmit images. Zooming continues while the button remains pressed. (Capture) Exclusive control Click this button to display the time remaining for Click to capture a still image shot by the camera and to operation authority.
  • Page 15: Monitor Image

    Click the function button you want to use on the Trigger Monitor image panel. The selected function is activated. The selectable functions are as follows: • send still image files attached to an e-mail (page 19) • send still image files to an FTP server (page 19) Preset position panel The image shot by the camera is shown here.
  • Page 16: Using Solidptz Function

    In the Vector dragging mode, the camera pans or tilts in Maximum image size for SNC-CH110/DH110/ the dragged direction. How long you drag the mouse DH110T is 1280 × 960. For SNC-CH210/DH210/ determines the speed.
  • Page 17: Controlling Via The Control Panel (Operation Common To Area Zoom Mode And Vector Dragging Mode)

    Controlling via the control panel Panning, tilting and zooming by (Operation common to Area zoom specifying the area (Area zoom mode and Vector dragging mode) mode only) You can operate the camera direction, zoom, and focus Click and hold the left button of the mouse on the by using the control panel for the monitor image monitor image, and drag the mouse diagonally to draw a currently displayed.
  • Page 18: Moving The Camera To A Preset Position (Common Operations In Area Zoom And Vector Dragging Modes)

    Moving the camera to a preset Controlling the Camera on a Full position (Common operations in Image Area zoom and Vector dragging When the camera is in controllable condition, the full image appears on the panorama panel. modes) The full image is the still image of entire area to be shot Select a preset position name from the Preset position by the camera in reduced-sized image.
  • Page 19: Using The Trigger Button

    Using the Trigger Button Switching Transmission Mode You can execute various functions by clicking their respective buttons on the Trigger panel. You can select the Transmission mode for video/audio data. Sending a monitor image via e-mail This function can be used when Mode (video codec mode) is set to MPEG4 or H.264 and the ActiveX You can send a captured still image by attaching it to an viewer is used.
  • Page 20: Using The System Utility

    Connection tab Using the System Utility You can download system utility from the tools tab on the main menu. You can set the connection method. Select the start-up connection from: TCP, Unicast, and Multicast. If TCP connection is selected, you can configure proxy To use the utility, click Download to begin download.
  • Page 21: Audio Tab

    Save tab The operation mode of SolidPTZ have been changed for this device. Audio tab Specify a folder to save the still images and movies to. Note In the case of Windows Vista, Windows 7, Windows 8 or Windows 8.1, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, still images Volume cannot be shot and video content cannot be saved.
  • Page 22: Snc Desktop Viewer

    Camera address SNC Desktop viewer Set the IP address for the camera to display on the Gadget. The gadget that displays the camera image on the side bar of Windows Vista or Desktop in the case of Windows 7. Frame rate Select the frame rate for the image to display on the Installing the SNC desktop viewer Gadget.
  • Page 23: Administrating The Camera

    Click the menu name (example: System) on the left Administrating the Camera side of the Administrator menu. The clicked menu appears. This section explains how to set the functions of the Example: “System” menu camera by the Administrator. For details about monitoring the camera image, see “Operating the Camera”...
  • Page 24: Configuration Of The Administrator Menu

    Preset position Configuration of the Administrator Displays the Preset position menu to register a position menu you want to save. “Tour function,” which rotates the registered positions, is also set here. (“Saving the Camera Position and Action — Preset position Menu” on page 54) e-Mail (SMTP) Displays the e-Mail (SMTP) menu for sending an e-...
  • Page 25: Configuring The System - System Menu

    Maximum wait number Configuring the System Sets the number of users who are permitted to wait for their turn for control authority during operation by one — System Menu user. The selectable number is from 0 to 5. This is effective when Exclusive control mode is set to On.
  • Page 26: Date & Time Tab

    NTP server 3: Enter the third choice for NTP server Date & time Tab address. DHCP server: Select DHCP server when you need to get NTP server information from DHCP server. Multicast: Select Multicast when you search for an NTP server with Multicast. Time zone Set the time difference from Greenwich Mean Time in the area where the camera is installed.
  • Page 27: Installation Tab

    • Date & time: Set to display date and time. • Camera ID: Set to display Camera ID. • Codec: Set to display the bit rate and frame rate. • Zoom ratio: Set to display the zoom ratio. • Camera direction: Set to display the name of a preset position.
  • Page 28: Initialize Tab

    • Once the aspect ratio has been changed, a full Reboot panorama image will not be displayed correctly. To Used when rebooting the camera. display at the correct aspect ratio, capture the full Click Reboot, and the message “This System will be image again in the Initialize tab-Capture full image.
  • Page 29: System Log Tab

    – Header logo System log Tab – superimpose logo – a certificate to be used in the SSL function Delete custom homepage Click Delete to delete the homepages recorded in the flash memory of the camera with Custom Homepage of SNC toolbox.
  • Page 30: Setting The Camera Image - Camera Menu

    SNC-CH210/DH210/DH210T: 38, 30, 24, 18, 12, 6, Off (db) Picture Tab SNC-CH110/DH110/DH110T: 30, 24, 18, 12, 6, Off (db) You can set the color conditions, exposure, etc., of the camera. If you select Off, the automatic exposure setting by gain control is not performed.
  • Page 31: Day/Night Tab

    Metal halide lamp: Sets the white balance to that Day/Night Tab suitable for photography under a metal halide lamp. White LED: Sets the white balance to that suitable for Use this tab to set the easy day/night function of the photography under the light of white LEDs.
  • Page 32: Video Codec Tab

    Select JPEG, MPEG4, H.264 or OFF. Note that Image (SNC-CH210/DH210/DH210T)/1280 × 960 1 cannot be set to Off. (SNC-CH110/DH110/DH110T) pixels. • If the cropped image is large, depending on the types Notes of codec and frame rate set for Image 1, the Image 2 codec may be set to Off, or the frame rate may be •...
  • Page 33 Image size SNC-CH110/DH110/DH110T You can select the size of images sent from the camera. Image 1 Image 2 The selectable image sizes depend on the aspect ratio 1280 × 960 setting in the installation tab. For details on selecting aspect ratio, refer to “Installation tab” in “System menu”...
  • Page 34 × The frame rate of JPEG image can be changed by the setting of Image quality. 320 × 192 176 × 144 × Image size [1280 × 720] SNC-CH110/DH110/DH110T Image 1 Image 2 Codec Frame rate Codec Frame rate Image 1...
  • Page 35: Streaming Tab

    Bandwidth control Video port number 1, 2 Limits the network bandwidth for the JPEG image data Specify the MPEG4/H.264 video transmission port output from the camera. number used for the multicast streaming. It is initially set to 60000. Specify an even number from 1024 to 65534.
  • Page 36: Configuring The Network - Network Menu

    Obtain an IP address automatically (DHCP): Select Configuring the Network this option when a DHCP server is installed on the network to allow IP address assignment. With this — Network Menu setting, the IP address is assigned automatically. When you click Network in the Administrator menu, the Note...
  • Page 37: Host Name

    Host name QoS Tab Type the host name of this unit to be transmitted to the In this tab, you can mark the data traffic packets sent DHCP server. This setting is valid only when Obtain an from the device and configure the settings for QoS IP address automatically (DHCP) is selected in the control.
  • Page 38 Protocol Prefix Select the protocol. Enter the prefix value of the target on which to perform QoS. DSCP Set a value to mark the data traffic (0 ~ 63). This value is set in the DSCP field included in the IP The prefix value represents the number of bits from the header of the data traffic.
  • Page 39: Dynamic Ip Address Notification Tab - Notifying The Ip Address

    OK/Cancel Note See “Buttons common to every menu” on page 23. The model on sale in China does not support the STARTTLS function. Dynamic IP address notification Authentication Tab — Notifying the IP Address Select the authentication required when you send an When Obtain an IP address automatically (DHCP) is e-mail.
  • Page 40 parameter: Type the command parameter if necessary. Note You can use the special tags mentioned below for the The model on sale in China does not support parameters. CRAM-MD5 authentication. Proxy server name User name, Password When you send an HTTP request via a proxy server, Type the user name and password of the owner of the type the name or IP address of the proxy server, using up mail account, using up to 64 characters.
  • Page 41: Setting The Ssl Function - Ssl Menu

    When you use SSL connection for the first time Setting the SSL function When you use SSL connection only with the SSL function On, you cannot access the camera if the SSL — SSL Menu function does not work properly. In this case, you must reset the camera to the factory settings.
  • Page 42: Private Key Password

    Use a self-signed certificate (For test use): This mode To display certificate information uses the certificate and private key pair generated by When the certificate has been set in the camera correctly, “Generating a self-signed certificate” on page 42. its information appears on Status, Issuer DN, Subject Private key information corresponding to the DN, Validity Period and Extended Key Usage.
  • Page 43: Ca Certificate Tab - Adding The Ca Certificate For Client Authentication

    To import the CA certificate Note Click Cancel at the bottom of the menu if you want to Click Browse… to select the CA certificate to be cancel changing the private key password after clicking saved in the camera. Reset. Doing so restores the other setting items in the Client certificate tab to the previous settings.
  • Page 44: How To Install The Ca Certificate

    Click Next. How to install the CA certificate The camera may not be connected because the browser (Internet Explorer) does not display whether the certificate will be accepted or not due to the type of certificate. In this case, install the CA certificate as follows.
  • Page 45: To Remove An Installed Ca Certificate

    Select Certificates from the list, then click Add. To remove an installed CA Certificate Snap-in is displayed. certificate Select Computer account as the certificate administrated in this Snap-in, then click Next. In Internet Explorer, click in the order Tools, Internet options, Content tab and Certificates. Select Local Computer as the computer The Certificates dialog appears.
  • Page 46: Using The 802.1X Authentication Function - 802.1X Menu

    Supplicant Using the 802.1X A supplicant is a device that connects to the authentication server to join the network. This unit Authentication Function serves as a supplicant in the 802.1X network. The supplicant can enter the 802.1X network after — 802.1X Menu appropriate authentication by the authentication server.
  • Page 47: Client Certificate Tab

    Wired interface status Client certificate Tab Shows the authentication status of the 802.1X authentication function for wired ports. When TLS is selected as the EAP method, the client Click Refresh to update the status. certificate is imported for authentication by the camera. EAP identity Type the user name to identify the client in the 802.1X authentication server using 3 to 253 characters.
  • Page 48: Ca Certificate Tab

    CA certificate Tab Note When the client certificate to be imported is of You can import a trusted CA certificate (server PKCS#12 format and the private key password is not set certificate or route certificate) to the camera. Up to four correctly, “<Put correct private key password>”...
  • Page 49: Setting The 802.1X Authentication Function - Example Of Windows Server 2003

    Select New from the context menu, then select Setting the 802.1X authentication Group and configure the group for 802.1X function — Example of Windows connection. For example, the group “Wired_802.1X_Group” is Server 2003 assumed for explanation purposes. This section explains how to configure the authentication server and CA using Microsoft Windows Configuring the Internet Authentication Server 2003.
  • Page 50 Set the following items: The “Microsoft Certificate Services” page opens. Friendly name: Type “authenticator” as an example. Client address (IP or DNS): IP address of the authenticator Client-Vender: RADIUS Standard Shared secret: Specify the shared secret to be set in the authenticator. Adding a user Open Active Directory Users and Computers from Administrative Tools of Windows menu.
  • Page 51 Type the log-in user name and password correctly. Click Next and select as follows. The “Microsoft Certificate Services” page opens. Do you want to export the private key with the certificate?: Select Yes, export the private key. Click Request a certificate, advanced certificate Select the format you want to use: Select request and Create and submit a request to this Personal Information Exchange –...
  • Page 52: Setting The User - User Menu

    Viewer authentication Setting the User Set whether the user is authenticated or not when the main viewer is displayed. — User Menu On: The main viewer is displayed in accordance with the viewer mode of the authenticated user. When you click User in the Administrator menu, the Off: Select the viewer mode of the main viewer which is...
  • Page 53: Setting The Security - Security Menu

    Note Setting the Security You can access the camera even from a computer having — Security Menu an IP address whose access right is set to Deny, if you enter the user name and password set for the Administrator boxes in the User menu. When you click Security in the Administrator menu, the...
  • Page 54: Saving The Camera Position And Action

    Saving the Camera Register the values of the Host name and Port No. you typed to the list of the selected number. Position and Action — Delete Preset position Menu Delete the contents of the list selected in No. When you click Preset position in the Administrator menu, the Preset position menu appears.
  • Page 55: Home Position Setting

    Image Select a preset number for saving, and type the preset position Name. Select the image to configure. Click the Set button. Home position setting The camera position is saved. Set the current camera position as the home position. Call Click to move the camera to the preset position.
  • Page 56: Preset Tour Tab - Setting A Position Tour

    On: The tour operates. Preset tour Tab — Setting a Off: The tour does not operate. position tour Note The camera moves to the programmed positions sequentially (Tour). If nothing is added to the Sequence list and you click Up to five programs can be set as Tours A to E. OK when On is selected, the tour function will fail.
  • Page 57: Sending An Image Via E-Mail - E-Mail (Smtp) Menu

    Note Sending an Image via The model on sale in China does not support the TLS E-mail — e-Mail (SMTP) Menu function. STARTTLS e-Mail (SMTP) When you click in the Administrator menu, the e-Mail (SMTP) menu appears. To use the encryption function by STARTTLS, select Using the e-Mail (SMTP) function, you can send an e-mail with an attached image file that has been shot linked with an external sensor input or with the built-in...
  • Page 58: Alarm Sending Tab - Setting The E-Mail Sending Mode When Detecting The Alarm

    POP port number Alarm sending Tab — Setting the Enter a port number from 110 to 65535. e-mail sending mode when The standard port number is 110. If TLS is enabled, the standard port number for POP3s is 995. detecting the alarm Set to send an e-mail linked with alarm detection by the Authentication mode external sensor input or by the built-in detection...
  • Page 59: Periodical Sending Tab - Setting The Periodical E-Mail Sending Mode

    Image file name Effective period Type the file name you want to assign to the image to be Set the period during which alarm detection is effective. attached to an e-mail. You can use up to 10 Always: Alarm detection is always effective. alphanumeric characters, –...
  • Page 60: Sending Images To Ftp Server - Ftp Client Menu

    Image file name Sending Images to FTP Type the file name of the image attached to the e-mail using up to 10 alphanumeric characters, – (hyphen) and Server — FTP Client Menu _ (under score). The actual image file name will be the specified image When you click FTP client in the Administrator menu,...
  • Page 61: Alarm Sending Tab - Setting The Ftp Client Action When Detecting The Alarm

    Passive mode Remote path Set whether you use the passive mode of FTP server or Type the path to the destination using up to 64 not when connecting to the FTP server. Select On to characters. connect to the FTP server using the passive mode. Image file name OK/Cancel Type the file name you want to assign to the images...
  • Page 62: Periodical Sending Tab - Setting The Periodical Ftp Client Activity

    Effective period Image file name Type the file name of the image sent to the FTP server Set the period during which alarm detection is effective. using up to 10 alphanumeric characters, – (hyphen) and Always: Alarm detection is always effective. _ (under score).
  • Page 63: Setting The Operations From The Viewer - Trigger Menu

    OK/Cancel Setting the Operations See “Buttons common to every menu” on page 23. from the Viewer — Trigger Menu Click Trigger in the Administrator menu to display the Trigger menu. This allows you to select the activities that can be performed when the button on the Trigger panel is clicked on the main viewer.
  • Page 64 When you click e-Mail (SMTP), the Trigger-e-Mail FTP client (SMTP) menu is displayed. You can set the necessary Checking this box allows you to select FTP client on the options here. The setting options and setting procedures Trigger panel in the main viewer. are the same as those of the e-Mail (SMTP) menu By clicking FTP client a still image of the time you (page 57).
  • Page 65: Setting The Schedule - Schedule Menu

    Setting the Schedule Setting the Sensor input/ Camera tampering — Schedule Menu detection/Motion When you click Schedule in the Administrator menu, the Schedule menu appears. detection The Schedule menu consists of four tabs: Preset position (Image 1), Preset position (Image 2), —...
  • Page 66: Motion Detection Tab - Set The Motion Detection

    Detection status: Display the tampering detection state When the Motion detection menu is of the time when Camera tampering detection tab is displayed for the first time opened. To clear the detection status, click the Clear When you click Motion detection, “Security Warning” button.
  • Page 67 Detection area Delete Area Specify the effective scope of motion detection. Clicking this button will change the cursor to a button. While the cursor is a button, click on a part of the area to delete that area. After the deletion, the cursor will return to its original form.
  • Page 68: Configuring The Viewer - Viewer Menu

    Detection size Configuring the Viewer Specify the minimum detection size and maximum detection size of motion detection. To specify the — Viewer Menu detection size, you can either enter values or drag the vertexes of the area. Click Viewer in the Administrator menu to display the Viewer menu.
  • Page 69 Plug-in free viewer: Displays the Plug-in free viewer at Text color, Background color 1, and time of access. Background color 2 Custom: Select the homepage to be displayed. Specify the background colors and font color. To store a homepage HTML file in the built-in flash To specify the color, enter “#”...
  • Page 70 Text color, Background color 1, and Initial frame rate Background color 2 Set the initial camera image frame rate. Specify the font color of the text and background colors. Initial image The colors are specified in the same way as specifying those for the header.
  • Page 71: Html Output Tab

    Capture image: Displays the Capture image button, if it is checked. Image codec: Displays the setting menu of Image codec, if it is checked. OK/Cancel See “Buttons common to every menu” on page 23. HTML output tab If the monitor is for personal use, this tab can be used to output sample source for HTML and script.
  • Page 72: Using The Snc Toolbox

    For details, see the Application Guide included in the supplied CD-ROM. supplied CD-ROM. Download the latest installer or Application Guide of SNC toolbox from the following URL: http://www.sony.net/ipela/snc/ Using the SNC toolbox / Using the SNC audio upload tool — Transmitting Audio to Camera...
  • Page 73: Using The Snmp

    4 Describes the case of “mib-2.system. Using the SNMP sysContact.0”. This field is used to describe information on the administrator of this camera. Nothing is set at the factory. This unit supports SNMP (Simple Network Management Protocol). You can read MIB-2 objects 5 Describes the case of “mib-2.system.
  • Page 74: Glossary

    sysName=<string> Glossary Set the case of “mib-2.system.sysName.0” in the <string> position. The maximum length of <string> is 255 characters. ActiveX control enaAuthTraps=<value> A component program object that can be used with web Set the case value of “mib-2.snmp.snmp pages or other application programs. The technology for EnableAuthenTraps.0”...
  • Page 75 DHCP server H.264 Acronym for Dynamic Host Configuration Protocol An image compression format. The standard written by server. The IP address of a terminal without an the JVT (Joint Video Team) a joint organization for individual IP address can be automatically distributed by standardization (composed of ISO and ITU-T.
  • Page 76 Primary DNS server SNMP One of the DNS servers that can first reply to a request A protocol for monitoring and managing network by connected devices or other DNS servers. devices. Proxy server A server or software that acts as an intermediary Acronym for Secure Sockets Layer.
  • Page 77: Index

    home position......... 55 Index Home position setting ....55 Date & time........26 Homepage ........69 date and time ........26 Host name ........37 Date and time format ..... 26 HTML output tab ......71 Day/night mode......31 HTTP method......... 40 Access log ........
  • Page 78 Suffix ......59 QoS Tab..........37 Numerics Superimpose ........26 Supplicant........46 802.1X ........46 System ........24 RADIUS client .......76 System log ........29 Reboot ..........28 System Menu........25 Recipient e-mail address ..40 System Utility.........20 Remote path ......61 Sony Corporation Reset ..........55 Index...

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