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MITSUBISHI IP (Security Products)
Field Information Notice
FIN #: 008
Date: 6/30/04
Product: DX-TL910U & DX-TL2500U
Subject: DSL/ADSL connection setup instructions
Target Audience: Sales/Dealers/User
Originator: Hon Yu (949) 465-6436
www.mitsubishi-imaging.com
GENERAL INFORMATION
The DX-TL910U and DX-2500U are 9 and 16 Channel Digital Video Recorder (DVR) which have built-in
networking and remote management capabilities. User can monitor live and playback prerecorded video through
the LAN or WAN connection. For remote access, CABLE or DSL/ADSL is a popular connection method and are
provided in most areas of the country.
Setting up the DVR itself to communicate in a LAN or WAN environment is very easy. The network interface on
the DVR only requires three value – the IP address, SUBNET MASK and GATEWAY address. However the
harder task is configuring the equipment provided by your ISP (Internet Service Provider). To satisfy their
system's authentication (if your ISP uses PPPoE) and configuring firewall are no small task. It requires computer
and networking expertise.
WHERE TO GET HELP:
You can pay IT professional to do the LAN/WAN installation or get free help from your ISP technical support.
Since your ISP provides you the hardware (the modem, router etc.) and the service (IP address, User account and
Password etc.). Their technical support should be able to walk you through the configuration and Setup changes
needed to support accessing the DVR via WAN.
Most of the DSL installation package only configure your computer to go online (outbound access; inquiry
initiated from inside). To access the DVR from a remote site you need inbound access (inquiry initiated from
outside). When you ask help from your ISP support your need to tell them,
1. The DVR works like a web server (inbound access)
2. The DVR uses
TCP protocol on ports 80 , 53705 ~ 53711 and 55111 to communicate (open those ports
from the firewall)
From my experience, level I technical support usually is not trained to help you configure inbound access. You may
need them to escalate to a higher level support.
Once the configuration is done you can run the Web Browser. You type the DVR IP address on the Browsers
Address line and GO. The DVR default USER NAME is "root" and PASSWORD is "admin000" (no quotes and
case sensitive, 0 is numeric zero not letter O) and select the function you want (LIVE, PLAYBACK...). You can
also use the DX-PC25U application software which comes with each DVR to connect to the unit. The software
must be loaded in each connecting PC. The same User Name and Password as above is needed for the DVR.
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Summary of Contents for Mitsubishi DX-TL910U
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Page 1: General Information
GENERAL INFORMATION The DX-TL910U and DX-2500U are 9 and 16 Channel Digital Video Recorder (DVR) which have built-in networking and remote management capabilities. User can monitor live and playback prerecorded video through the LAN or WAN connection. For remote access, CABLE or DSL/ADSL is a popular connection method and are provided in most areas of the country. - Page 2 DSL modems on the market. For your convenience a real example is provided. With the same model of modem you should be able to follow the instructions to complete your DVR installation without too much problem.
- Page 3 Connect a CAT 5 network cable (straight cable) from the DX-TL2500U to the 2Wire OfficePortal 1800 HW DSL modem. Power on the DVR and follow the instructions on next page to setup the IP address. The IP address is determined by the DSL modem’s DHCP IP address assignment list. For example if the range of the IP addresses are as follow, 172.
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Page 4: Configure The Computer
Step 3. Once all changes have been made, press the SETUP Button for about 2 seconds to APPLY the new changes. The unit will Turn-Off and back ON. The DVR will come-up in its ready state. No other changes are needed at this time Configure the computer The following example is based on the Windows 2000 operating system. - Page 5 MITSUBISHI IP (Security Products) You need to reboot your computer in order to acquire an IP address from your DSL modem. Configure the OfficePortal 1800 HW After rebooting the above configured computer, run Microsoft Internet Explorer (NETSCAPE or any other internet browsers). At the Address type Enter http://172.16.0.1 to get into the...
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Page 6: Click Here
MITSUBISHI IP (Security Products) Click here Enter the password Contact your ISP technical support if you forgot your password. - Page 7 MITSUBISHI IP (Security Products) Change this device to DX-TL2500U In this example it is 172.16.1.30 select this to define the ports for DX-TL2500U access...
- Page 8 MITSUBISHI IP (Security Products) Enter a Name, in the Hosted Applications list Enter the port number (from 55111 to 55111) used by the DX-TL2500U Click here to submit Confirmation later to be used...
- Page 9 MITSUBISHI IP (Security Products) Enter a Name, later to be used in the Hosted Applications list Enter the port number (from 53705 used by the DX-TL2500U Click here to submit Confirmation to 53711)
- Page 10 MITSUBISHI IP (Security Products) Enter a Name, later to be used in the Hosted Applications list Enter the port number used by (from to 80) DX-TL2500U Click here to submit Click Select these three...
- Page 11 O) is also required. You can also connect to the DVR via the DX-PC25U software. This software comes with the product and must be loaded on each connecting PC. The same User Name and Password as above applies.