For Forwarding Of Repairs - Nokia 7710 Service Manual

nokia
C P
ONNECTING EOPLE
CMO Sales and Marketing Customer Care EMEA
Service & Support Readiness, Repair Concepts

18. FOR FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into the
swap carton.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 7710 Level 1&2
PAGE 24 (25)
CONFIDENTIAL
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
Copyright © 2004 Nokia Corporation. All rights reserved.
Approved 1.0
DJk
13.12.2004