Tally XPRESS T9412i User Manual

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X P R E S S T 9 4 1 2 i

X P R E S S T 9 4 1 2 n

USER'S GUIDE

December, 2000

084081

Table of Contents

Summary of Contents for Tally XPRESS T9412i

Page 1 X P R E S S T 9 4 1 2 i X P R E S S T 9 4 1 2 n USER’S GUIDE December, 2000 084081...
Page 2 PostScript is a registered trademark of Adobe Corporation. Tally and/or its licensors, as appropriate reserve all patent, copyright and other proprietary rights to this document, All other product, service, brand, or trade names used in this...
Page 3: Table Of Contents
Choosing a Printer Driver Chapter 1, Introduction For Windows 98 USB Connection For Windows 2000 USB Connection Overview Using Add Printer Xpress T9412i Highlights Selecting a Default Printer Xpress T9412n Extras Removing Printer Software Printer Options For the Macintosh System Requirements...
Page 4 Disconnecting the Power Cord Tally Warranty and Service Discharging Static Electricity Tally Service Contracts Installing the 550-sheet 2nd Cassette (Tray 3) Printer Limited Warranty Warranty Period Accessing the Warranty Coverage Controller Board Warranty Support Printer Memory Upgrade Xpress T9412i — User’s Guide...
Page 5 Obtaining Warranty Service Warranty Limitations Appendix A, Printer Specifications Operating Specifications Media Specifications Guidelines Appendix B, The Remote Control Panel Information Tab Paper Tab Print Quality Tab Configuration Tab PCL Tab Advanced Tab Shifting the Printable Area Appendix C, Safety Information Laser Safety CDRH Regulations Ozone Emission...
Page 6 Xpress T9412i — User’s Guide...
Page 7: Chapter 1, Introduction
® or Apple EtherTalk network to share the printer. The following section reviews the features and options that will allow you to take full advantage of your Xpress T9412i or T9412n’s capabilities. Xpress T9412i Highlights • Prints up to 12 pages per minute •...
Page 8: System Requirements
• For an Ethernet connection from the Xpress T9412n printer (or a T9412i with the optional NIC), use a The Xpress T9412i and T9412n printers require the following Category 5 twisted pair cable with RJ-45 connectors for minimum system conﬁgurations: 10/100Base-TX Ethernet.
Page 9: Xpress T9412I/N Features
EATURES Duplex printing or “duplexing” allows you to manually print The features of the Xpress T9412i/n printer give you several on both sides of the paper. You can use manual duplex ways to set up and customize your print jobs. These include: printing two ways.
Page 10: Remote Control Panel
(The ENERGY STAR emblem does not represent EPA endorsement of any product or service.) As an ENERGY STAR partner, Tally has determined that this product meets the ENERGY STAR guidelines for energy efﬁciency.
Page 11: Chapter 2, Getting Started
VERVIEW • After initial setup, keep this User’s Guide and the Tally This chapter tells you how to safely set up and begin printing Xpress Solutions CD handy for future referencing. right away with your new Xpress printer. Included are instructions for •...
Page 12: Unpacking
1. Open the top cover of the packing box and remove the 5. Pull out the 550-sheet Tray from the printer and remove QuickStart Guide (the Xpress Solutions CD and Tally’s the packing tape (C). service information are included), Toner Cartridge, Save the printer box and all packing materials that User’s Guide (s), and Power Cord (A).
Page 13: Checking Printer Contents
If any items are missing or damaged, immediately contact the included in your printer box. store where you purchased the printer. • Xpress T9412i or T9412n Printer • 550-sheet Cassette (already installed in printer) • QuickStart Guide (includes the Xpress T9412 Series Solutions CD and ServiceXpress information) •...
Page 14: Identifying Printer Parts
• Interface Panel—contains the Controller Board ports and Use the illustrations on the facing page to identify printer any added options such as a network interface card parts for the Xpress T9412i or T9412n. (NIC). Front View • Back Cover—acts as the Face-up Output Tray when •...
Page 15 Important Printer Parts FRONT VIEW T9412i(n) Model FRONT VIEW with the Optional 550-sheet 2nd Cassette Main Output Tray Top Cover Operator Panel Multipurpose Tray (Tray 1) Hand Grip 550-sheet Cassette (Tray 2) Paper Level Indicator 550-sheet 2nd Cassette (Tray 3) BACK VIEW BACK INTERNAL VIEW Interface Panel...
Page 16: Installing The Toner Cartridge
3. Hold the cartridge horizontally and shake as shown NSTALLING THE ONER ARTRIDGE about 10 times (D). Lift the Top Cover Rock the Toner Cartridge forward and back several times 2. Remove the Toner Cartridge from its bag (C). Do not loosening and distributing any toner that may have open the shutter or touch the shiny green material on the settled during storage.
Page 17 7. Notice that the slots on both sides are curved (H). Grasp the handle and gently guide the Toner Cartridge into the printer (I). note: During installation the shutter that covers the The Toner Cartridge will click into place (J). green shiny material inside the Toner Cartridge will ﬂip up 10.
Page 18: Loading The 550-Sheet Cassette
550- 4. Load paper print-side down (D). If tray needs adjusting OADING THE SHEET ASSETTE to ﬁt your paper stack, see page 14. The 550-sheet Cassette (Tray 2) can hold up to 550 sheets of 5. Make sure the paper stack is ﬂat and that it ﬁts under the medium weight paper—letter (U.S.), legal, folio, or A4.
Page 19 You can ﬁll the tray to the Paper Limit Line on the Back The Paper Level Indicator will show how much paper is Paper Guide of the tray (E). in the tray (G). Steady the printer with one hand and slide the tray back into the printer (F).
Page 20: Changing Paper Sizes
4. If necessary, pinch and adjust the Back Corner Guide as HANGING APER IZES shown (D). To adjust for different paper lengths pinch the metal tab 5. When you ﬁrst change paper sizes from Letter, a on the Back Paper Guide (A). mismatched paper error warning may show on the Slide the Back Paper Guide so that the pointer matches Operator Panel.
Page 21: Connecting The Printer Locally
OCALLY 4. Connect the Power Cord to the back of the printer. Plug To connect the Xpress T9412i printer locally with a parallel the other end of the Power Cord into a properly connection, we recommend using an IEEE 1284-compliant grounded outlet (C).
Page 22: Connecting The Printer With Usb
Windows Plug ‘N Play. The driver is located at T9412i or T9412n printer to the USB chain of devices. x:\USB\Windows98\Tally USB Printer Port where x is the letter of your CD-ROM drive. You do not Make sure the printer and the computer are turned OFF.
Page 23: Printing A Configuration Sheet
HEET ON (A). All the Operator Panel lights will come on. You are now ready to print out a Xpress T9412i(n) When only the Ready light remains on, press and hold Conﬁguration Sheet. This sheet conﬁrms that your printer is the Go/Continue button for 4 seconds (B).
Page 24 Chapter 2, Getting Started...
Page 25: Chapter 3, Installing The Software
• Adobe Acrobat Reader 4 *If using Plug ‘N Play, the installation ﬁles are located at *If you have the Xpress T9412i model and want to use the x:\Xpress T9412i(N)\ PostScript printer driver, you must order the Tally PostScript Your Operating System...
Page 26 Web is that you will be installing the drivers and online user’s guides will be automatically very latest printer drivers from Tally. The disadvantage is loaded on your PC. that the install may be interrupted or slowed down by Easy Network Install: Use this if you are going to be your Internet provider.
Page 27: Choosing A Printer Driver
Port where x is the letter of your CD-ROM drive. You will Software for computers running Windows 95, 98, Me, NT, or also need to go to the driver Properties and select Tally USB 2000 is in the form of three printer drivers: the Xpress printer Port Monitor instead of LPT 1 in the Details tab.
Page 28: For The Macintosh
PGRADE RDER For the Macintosh To send PostScript ﬁles to the Xpress T9412i the printer must This section describes the hardware and software be upgraded with the PostScript Level 3 SIMM included in requirements for Macintosh computers, and how to install this kit.
Page 29 PostScript Printer Description (PPD) File area. From the Apple menu, select Chooser. 7. Select the Tally Xpress pirnter icon from the left pane of the Chooser window. 8. The Tally Xpress printer name will appear in right pane.
Page 30 (If a name was not assigned, the MAC address for the NIC will be seen; for example NEC000f0-A06AA.) 10. Click Create to set up the printer. When created, the Tally Xpress printer icon will appear on the desktop.
Page 31: Chapter 4, The Operator Panel
CHAPTER 4 PERATOR ANEL UTTONS The printer has two buttons, Cancel and Go/Continue. Use THE OPERATOR PANEL these buttons to cancel a print job, reset the printer, print a Conﬁguration Sheet, or clean internal printer parts. The table shown on this page explains single button functionality.
Page 32: Operator Panel Lights
PERATOR ANEL IGHTS Buttons Function The four lights, or LEDs, on the Operator Panel have the Factory Default Reset following functionality. During power-up, press and hold the Go/ Function Continue and Cancel buttons simultaneously. The Error LED (red light) indicates various error •...
Page 33: Operator Panel Light Messages
Operator Panel Light Messages Mode Message The Operator Panel lights, or LEDs, indicate the status of Processing Job/Warming Up your printer. The Ready LED blinks fast when the printer is Light Status Legend printing a page or is receiving data. Light off The Ready LED also blinks fast when the Light On...
Page 34 Mode Message Mode Message Paper Jam Engine Error The Paper LED is lit and the Error LED is All four LEDs blink at the same time. blinking. The printer detects an engine error (LSU or There is a paper jam in the printer. Check the Fuser).
Page 35: Chapter 5, Using Print Media
This chapter explains the kinds of paper and other media that because it has a casual look and feel. can be used with the Xpress T9412i and T9412n printers. It Size: Use a paper size that ﬁts easily within the paper explains how to properly load paper in the different trays so tray.
Page 36: Printing To The Output Trays
Use the Face-up Output Tray for smaller media like RINTING TO THE UTPUT RAYS envelopes and heavier media like greeting cards. The printer The printer has two output trays: the Main Output Tray, will always print to the Face-up Output Tray if it is open. located on top, and the Face-up Output Tray located in back.
Page 37: Using The Face-Up Output Tray
note: The capacity of the Face-up Output Tray is the SING THE UTPUT same as Tray 1 for any given media. Do not over load the Here’s how to use the Face-up Output Tray: tray! Open the Back Cover as shown (A). Pull the tray extender out for longer paper (B).
Page 38: Using Tray 1: The Multipurpose Tray
1: T approximately 100 sheets of paper, 10 envelopes, 20 SING ULTIPURPOSE transparencies, 10 cards, or 20 labels sheets each time. Load media face-up into Tray 1, which is opposite from the Tray 1, also known as the Multipurpose Tray, is located in other input trays.
Page 39 Place stack against left edge of tray and adjust the Width Guide until it lightly touches the stack (H). Load paper print side up. After printing, push the tray extender in (I). Close the tray (J). Do not exceed the limit mark on the inside of the guide! Width Guide note: Close the Multipurpose...
Page 40: Printing Manually
on the Paper tab of the printer Properties window. On RINTING ANUALLY the Macintosh, select your paper source from the You can print manually from the Multipurpose Tray as long General menu inside the Page Setup dialog box. as you select Tray 1 (Manual) for your paper source in the Select print from your screen.
Page 41: Printing Envelopes
(D). The stamp area is on the left side of the envelope and RINTING NVELOPES it enters Tray 1 ﬁrst. You can print envelopes from Tray 1 (Multipurpose Tray). 5. Adjust the Width Guide to the envelope stack (E). Use only undamaged envelopes that are recommended for 6.
Page 42: Printing Labels
Follow these guidelines when printing label sheets from the Open and extend Tray 1 (Multipurpose Tray). Xpress T9412i or T9412n printer. Load and align a stack of label sheets in Tray 1 (C). Print labels as you would print paper from Tray 1 Open and extend the Face-up Output Tray (D).
Page 43: Printing On Transparencies
• Use letter or A4 size transparencies only. RINTING ON RANSPARENCIES • Transparencies must be able to withstand temperatures Keep the following considerations in mind before you print of 392°F (200°C) for at least 0.1 second. on transparencies: • Keep the paper path clean. Transparencies are especially •...
Page 44: Printing On Preprinted Media
Printing on Letterhead RINTING ON REPRINTED EDIA 1. Load letterhead stationary or other preprinted paper into You can print on letterhead stationary or preprinted forms Tray 1 printed side up (A). from any of the input trays. Keep the following 2.
Page 45: Printing On Forms
If the Remote Control Panel does not show up from the Tally Xpress T9412i(n) folder, you can install it from the Xpress T9412 Series Solutions CD that came with Remote Control Panel your printer.
Page 46: Printing On Card Stock
Follow these directions: RINTING ON TOCK You can print about 10 cards, large index cards, or other 1. Open and extend Tray 1 and the Face-up Output Tray custom sized media from the Multipurpose Tray (Tray 1). (A). Keep the following considerations in mind: 2.
Page 47: Chapter 6, Printer Tasks
CHAPTER 6 Take advantage of the Xpress PRINTER TASKS T9412 Series useful printer task features... VERVIEW Learn to use the Xpress T9412 Series printer to its full N-up Printing potential. This chapter shows you how to accomplish such tasks as: •...
Page 48: Basic Windows Document Printing
4. The Properties window appears containing the various ASIC INDOWS OCUMENT tabs for your default Xpress printer driver. RINTING 5. If necessary, select the Paper tab to display the settings The following directions show general steps for printing shown below. This tab contains options for setting basic from various Windows applications (Macintosh users see paper handling (C).
Page 49: Windows Printer Properties
• In Windows NT 4.0, if media is loaded in Tray 1 the INDOWS RINTER ROPERTIES printer may use it, even if Tray 2 or Tray 3 is speciﬁed in The settings you change from your application remain in the driver. effect while you are using the current application.
Page 50: Macintosh Printer Properties
under Pages per Sheet (C). ACINTOSH RINTER ROPERTIES With the Xpress T9412 Series PCL driver you can use the Follow these steps to set up printer properties from your watermark feature. Select Watermark from the drop- software application. down menu of Page Setup (D). Choose Page Setup from your applications File menu.
Page 51: Canceling A Print Job
3. From the Document menu, select Cancel Printing (C). In ANCELING A RINT Windows NT 4.0, select Cancel. There are two ways to stop a Xpress T9412 Series print job, either from the Operator Panel or from the Printer folder. AVING ONER Canceling a Job From the Operator Panel...
Page 52: Manual Duplexing
magazine (B). Choose Flip on Short Edge if you want the ANUAL UPLEXING binding orientation along the top edge of the paper as in You can print on both sides of the paper from the a calendar (C). Multipurpose Tray (Tray 1). The paper must go through the Select the Print Instruction Sheet box.
Page 53 Manual Duplexing (Continued) Collect the printed pages and straighten the stack. Consult the Instruction Sheet that printed or use the directions below on how to reload Tray 1 (D). You are prompted to re-insert the paper into Tray 1 (E). note: If you are printing to the Face-up Output Tray, the last page will be on top of the stack.
Page 54: N-Up Printing
Select the number of pages you want to print per sheet in RINTING the Pages per Sheet drop-down menu (B). The N-up printing feature allows you to print multiple Click Print Page Borders if you want to print a border reduced-size pages on one sheet of paper.
Page 55: Booklet Printing
to help you reinsert the pages correctly. When you pick one of OOKLET RINTING the booklet sizes in your Windows program, the driver will Booklet printing allows you to print a double-sided do what is needed to print a booklet, including reducing the document and arrange the pages into a booklet.
Page 56 When your booklet printing setup is complete, click OK. 8. After the ﬁrst pages have printed, set aside any remaining blank paper in the input tray. The printed note: Although you can print a booklet simply by pages will look similar to the drawing below (D). selecting a booklet paper size in your application, it is 9.
Page 57: First Page Printing
IRST RINTING CALE RINTING There will be times when you may want to use a different This feature allows you to scale your print job to any selected paper, such as a company letterhead, as the ﬁrst page of your paper size regardless of the digital document size.
Page 58: Poster Printing
4. To determine the scaling factor (B), select 2X2, 3X3, or OSTER RINTING 4X4. Poster printing allows you to print a single-page document For example, if you select 2X2, the output will be onto 4, 9, or 16 sheets of paper, which can be taped together automatically stretched to cover four physical pages.
Page 59: Printing Watermarks
Click OK and print your document. RINTING ATERMARKS note: None To stop printing a watermark, choose in the The watermark feature allows you to print text “underneath” drop-down menu. or in the background of a document. Examples of watermark text could be Draft or Conﬁdential printed diagonally across To create new watermark text, enter it in the Text ﬁeld of the pages of a document.
Page 60: Using Page Overlays
3. In the Create Overlay dialog box, type a name of up to SING VERLAYS eight letters in the ﬁle name box. Select the destination An overlay is text or graphics stored in your computer as a path if necessary (the default is C:\FORMOVER) (B). special ﬁle format that can be printed on any given 4.
Page 61 If the desired overlay ﬁle does not appear, click the Load Answering Yes to the message box means that the Overlay button and select the overlay ﬁle (E). selected overlay will be printed with your document. If you have stored the overlay ﬁle you want to use into an Answering No to the message box cancels overlay external source, you can also load the ﬁle when you printing.
Page 62: Setting Graphic Properties
print job contains photo or bitmap images. The default ETTING RAPHIC ROPERTIES selection is Text. This feature is grayed out when values Use the following options to adjust the print quality for your other than 1200 dpi (fast printing) are selected. speciﬁc printing projects in Windows.
Page 63: Chapter 7, Maintaining Your Printer
VERVIEW • Do not use alcohol-based cleaners on the printer exterior. The Xpress T9412i and T9412n printers are designed for easy They may damage the plastic case. use and maintenance. This chapter explains basic •...
Page 64: Replacing The Toner Cartridge
The high capacity replacement Toner Cartridge will print approximately 6,000 pages. To order the Close the Top Cover. high capacity Toner Cartridge contact your Tally printer To redistribute toner between replacements, shake as dealer or call 800-338-3010.
Page 65: Cleaning The Printer
Lens as well, especially if vertical streaks have been LEANING THE RINTER appearing on your printouts (C). Clean the printer about every month. Re-insert the Toner Cartridge (D). Follow these directions. Close the Top Cover (E). Using a clean soft cloth, wipe off any stains or dust from Turn off and unplug the printer (A).
Page 66: Moving The Printer
3. If applicable, remove the printer from the 550-sheet 2nd OVING THE RINTER Cassette and place it on a sturdy surface or cart (C). Refer Follow the procedure below when moving the printer. to page 62 and reverse directions. Turn off the printer (A). 4.
Page 67: Chapter 8, Printer Options
VERVIEW device plugged into a grounded power source. There are four installable options for your Xpress T9412i or • If you walk around before ﬁnishing the installation, T9412n printer: discharge any static electricity again.
Page 68: Installing The 550-Sheet 2Nd Cassette (Tray 3)
its packaging and remove Tray 3 from the Feeder Unit NSTALLING THE (B). 550- SHEET ASSETTE Put the 550-sheet 2nd Cassette next to the printer and (Order No.083271) observe the location of the Feeder Unit’s connector and tabs (C). The 550-sheet 2nd Cassette or Tray 3 accommodates 550 4.
Page 69 Open the Properties window for the driver. In the If loading paper make sure the Tension Lever on the left Device Options ﬁeld on the Printer tab, select 550-sheet front of the cassette tray is released into the hole under 2nd Cassette (Tray 3).
Page 70 11. Lift the tab on the top of Side Guide 1 and slide it to the 13. Move Side Guide 2 to ﬁt against the paper stack (N). paper size indicated on the tray bottom (L). Match the 14. Reinsert the tray into the 550-sheet 2nd Cassette unit (O). left side of Side Guide 1 to the paper size markings on 15.
Page 71: Accessing The Controller Board
Remove the two screws from the Side Cover as CCESSING THE shown (A). ONTROLLER OARD Slide the cover slightly (3/4 inch) towards the back of the The printer Controller Board manages and controls all printer (B). printer functions. Use the procedure below to gain access to Rotate the cover away from printer (make sure wire- the Controller Board when installing these upgrades.
Page 72: Printer Memory Upgrade
2. Position the printer so you have access to the controller board. The Xpress T9412i model printer comes with 4MB of 3. Figure shows the Controller Board and the location of memory, and can be upgraded to 68MB using 60ns, or faster, expansion slot used for printer memory.
Page 73: Postscript Compatibility Upgrade
the expansion slot used for printer memory. CRIPT OMPATIBILITY Align the SIMM over the lower slot so that the notch is at PGRADE the bottom and insert at a 45 degree angle (B). (Order No. 083278) Rotate the SIMM upward until it snaps into position (C). Make sure that the SIMM is secured in place by the metal Install the PostScript Compatibility Upgrade if you want to clips and pins on both sides of the connectors (D).
Page 74: Replacing The Side Cover
EPLACING THE OVER To replace the Side Cover: Place the Side Cover in the bottom groove, approximately 3/4 inch from the left side and slide into position. Be sure the top part of the cover is secured by the tab (A). Fasten the two screws on the back of the cover (B).
Page 75: Chapter 9 Troubleshooting
Check the power switch and the power LEDs are not lit. source. If the printer selects from the wrong paper source The printer is not Select the appropriate Tally Xpress icon as Possible Cause Solution selected as the default your default printer, see page 21.
Page 76 Spooling Setting then Printers. Face-up Output Tray instead. may be set incorrectly. • Right-click the Xpress T9412i printer icon There may be stray Open the Top Cover and remove any stray • Choose Properties and click on the objects or small bits of objects or leftover bits of torn paper.
Page 77: Error Messages
RROR ESSAGES If the text is garbled or incomplete Operator Panel Error Messages Possible Cause Solution When the printer experiences an error, the Operator Panel Your computer’s If printing from Windows (any version), exit to will indicate the error messages by the LEDs. Find the light operating system is a DOS prompt and verify functionality with pattern below that matches the printer light pattern and...
Page 78 Mode Message Mode Message Paper Out-Manual Feed Cover Open/No Toner Cartridge The amber Manual Feed LED is blinking. The Error LED is on. The printer has a cover open, or • Load the correct paper into Tray 1 and press the Go/ there is no Toner Cartridge.
Page 79: Print Quality Problems
If the whole page is blank: Here are some suggestions for maintaining the highest print • The Toner Cartridge may be out of toner. quality from your Tally Xpress T9412i and T9412n laser Replace the Toner Cartridge if necessary. printer.
Page 80 Problem Solution Problem Solution Blurred Image If the print appears blurred: Smeared Image If the page is easily smeared: • Make sure only recommended paper is • Clean the inside of the printer. used. • Check the paper type and quality. •...
Page 81 Problem Solution Problem Solution Blank Areas If blank or faded areas appear randomly on Damaged Print If the page is torn: the page: • Check the paper type and quality. • The Toner Cartridge may be defective. • Make sure you are using only new Remove the cartridge and check for undamaged paper.
Page 82 Problem Solution Problem Solution Fogged If fogging occurs on transparencies: Page Skew If the page prints at an unplanned angle: • Select transparency in the printer driver, • Check the paper type and quality. Transparency see page 37. • Make sure that the paper or other media is loaded correctly and the guides are not too tight or too loose against the paper stack.
Page 83: Paper Jam Problems
APER ROBLEMS Problem Solution This section explains how to prevent and remove paper jams. Background Background scatter results from bits of toner There are several things you can do to prevent paper jams. distributed on the printed page: Scatter • The paper may be too damp. Try printing Tips for Avoiding Paper Jams on a different batch of paper.
Page 84: Understanding The Paper Path
The Input Area. The Engine Area. The Output Area. note: Frequent jams occurring in a speciﬁc area indicate that the area should be checked, repaired, or cleaned. Xpress T9412i/T9412n Paper Path Output Area Engine Area Input Area Chapter 9, Troubleshooting...
Page 85: Paper Jams In The Input Area
Paper Jams in the Input Area If the Paper and the Error lights do not go out, there is still jammed paper inside the printer. Turn the printer Slide out the paper tray to expose the jammed paper (A). OFF and then ON again. This will move the rollers Remove the jammed paper from the tray (B).
Page 86: Paper Jams In The Engine Area
Paper Jams in the Engine Area note: If the Toner Cartridge is difﬁcult to reinstall, make sure the Feed Guide has been ﬂipped back down into Open the Top Cover (A). position. 2. Remove the Toner Cartridge (B). If you need to leave the Toner Cartridge out for longer than a few minutes, cover 6.
Page 87: Paper Jams In The Output Area
Paper Jams in the Output Area the roller in the direction of the arrow (D). 5. Remove the jammed paper (E). If the paper is visible from the Main Output Tray, carefully pull it out (A). 6. Replace the exit roller (F). Make sure the right end of the roller clicks in place.
Page 88: Paper Jams In Tray 3
Paper Jams in Tray 3 4. If you see the jammed paper in Tray 3, gently pull the paper out (D). For paper jams occurring in Tray 3, the 550-sheet 2nd Gently remove any jammed paper from the front of Tray Cassette, follow these steps: 3 (E).
Page 89: Common Windows Problems
Make sure the cables are connected Folder. message appears. correctly, the printer is on, and the Ready • If not, install the Xpress T9412i driver light on the Operator Panel is on. component from the installation CD. If bi-directional communication is not turned •...
Page 90 • Click on Setup… (This button may read Create for ﬁrst-time setup.) • Click on Select PPD…, locate Tally Xpress T9412 and click Select. • In the Setup dialog box, click Select, and then click OK to return to the Chooser.
Page 91: Common Postscript Problems
OMMON CRIPT ROBLEMS Problem Possible Cause Solution The following situations are PostScript language speciﬁc and If you are The printer driver Open the PostScript driver may occur when several printer languages are being used. has not been properties and set the Option printing from conﬁgured to Tray item of Device option to...
Page 92 Chapter 9, Troubleshooting...
Page 93: Chapter 10 Customer Service
How to reach Tally Technical Support for assistance How to Contact Tally • How to order supplies and printer options There are a number of ways to contact Tally or receive information about technical issues, products, and services. • How to obtain Tally service contracts •...
Page 94: Ordering Supplies
Sending a Facsimile Transmission numbers. You can fax questions or comments to Tally at 425-251-5520 Table 10-1: Printer Options Be sure to indicate the number where Tally can telephone or fax a response. Order Part Writing Tally You can mail your questions and comments to Tally Technical...
Page 95: Tally Warranty And Service
Service and Warranty programs, give us a call at 866-359- material or workmanship and agrees to repair or replace (at 2899 or visit our web site at www.tally.com. Tally’s option) any part of the enclosed unit. The following are not covered by this warranty: note: This product requires speciﬁc computer hardware...
Page 96: Warranty Support
TALLY may send a replacement printer which will be, at This warranty gives you speciﬁc legal rights, and you may TALLY’s option, new or like new, and will meet all of the also have other rights which vary from state to state.
Page 97: Printer Specifications
IEEE 1284-compliant parallel • PERATING PECIFICATIONS • 10/100Base-TX Ethernet (for the Tally Xpress T9412n model or the Tally Xpress T9412i with the Network Print speed Interface Upgrade Kit) Letter: 12 sheets/minute Power Requirements Print method 100 - 127VAC, 50/60Hz ± 3Hz...
Page 98 Cover and replacing the Toner Cartridge) your printer is 3,000 pages (at 5% coverage, letter size). Clearance Space Front, Back, and Sides Life expectancy of the high capacity replacement Tally Xpress T9412 Series Toner Cartridge is 6,000 pages (at 5% coverage, letter size).
Page 99: Media Specifications
Use the following general guidelines for purchasing paper envelopes made from paper heavier than 24 lb. and other media for your Tally Xpress T9412 Series printer. Adhesive Labels: Only use adhesive labels that are Your printer supports a wide variety of print media, recommended for use in laser printers.
Page 100 note: Paper Sizes and Capacity The exact number of envelopes or other media supported in the trays depends upon the thickness of the The standard 550-Sheet Cassette (Tray 2) holds 550 sheets of paper. Not all paper sizes listed are supported by all 16 to 28-pound (105 g/m ) paper.
Page 101 Table A -2: Standard 550-sheet Cassette (Tray 2) Paper Type Size U.S. Letter 8 1/2" x 11" (215.9 mm x 279.4 mm) U.S. Legal 8.5" x 14" (215.9 mm x 355.6 mm) Executive 10.5" x 7.25" (266.7 mm x 184.2 mm) Folio 8.5"...
Page 102 Table A -4: Envelopes to Use in the Multipurpose Tray (Tray 1) and 550-sheet 2nd Cassette (Tray 3) Only Envelope Weight Size COM 10 20—28 lb 4 1/8" x 9 1/2" (104.8 mm x 241.3 mm) Monarch 20—28 lb 3 7/8" x 7 1/2" (98.4 mm x 190.5 mm) 110 mm x 220 mm 80 g/m 162 mm x 229 mm...
Page 103: The Remote Control Panel
Computers running Windows 95, 98, Me, NT, or 2000 can use paper loaded for each tray. The default selection the Tally Xpress T9412i/T9412n Remote Control Panel or for each tray is Letter. The paper size selections RCP for changing printer settings. The tables in this appendix available depend on the Paper Source.
Page 104: Print Quality Tab
RINT UALITY Item Description The Print Quality Tab deﬁnes the quality and toner usage of Paper Tray Use the Paper Type drop-down list for selecting the printout. the type of paper loaded in the tray you want to print from. The default value is Auto. The Item Description available media types depend on the tray...
Page 105: Configuration Tab
ONFIGURATION Item Description The Conﬁguration Tab allows the user to conﬁgure the I/O Timeout The I/O Timeout parameter displays how long printer’s error recovery, power save mode, and printer the printer will wait for data from the I/O ports language personality. before a timeout error occurs, and the remaining data is ﬂushed.
Page 106: Advanced Tab
PCL T DVANCED The PCL Tab allows the user to specify the default PCL font The Advanced Tab allows the user to change the margins of parameters. the printer and to print an Internal Cleaning Sheet. Item Description Item Description Font Number This option selects the default PCL font number.
Page 107: Safety Information
(while the coronas are energized). This chapter provides safety information and product UL Standards for Ozone speciﬁcations for the Tally Xpress T9412i and T9412n The only existing standard for ozone emissions has been printers. As you operate your printer, please be aware of the established by Underwriters Laboratory (UL).
Page 108: Fcc Statement
Use a shielded and properly grounded I/O cable to ensure compliance of this unit to the speciﬁed limits of the rules. If your printer is the Tally Xpress T9412n model or if you have installed the optional Network Interface Card (NIC), the printer meets the requirements of FCC Class A when connected to an Ethernet cable.
Page 109: The Status Monitor
The table below explains messages that can appear in the maximized Status Monitor. Computers running Windows 95, 98, Me, or Windows 2000 can receive printer status on their screen with the Tally Displayed Status Corrective Xpress T9412 Series Status Monitor. The Status Monitor is...
Page 110 Displayed Status Corrective Displayed Status Corrective Image Message Action Image Message Action Paper Needed in Fill Tray 1 (Multipurpose Paper Size Error in Reﬁll Tray 2 (550-sheet Tray 1 Tray) with paper. Tray 2 Cassette) with the (may not appear speciﬁed paper.
Page 111 Displayed Status Corrective Image Message Action Check Printer Cable There is or Power miscommunication between the computer and the printer. Possible causes: • Printer is not powered on • Incorrect cabling • Printer’s parallel cable does not support bi- directional communication...
Page 112 Appendix D, The Status Monitor...
Page 113 duplex printing NDEX how to do labels 36, 93 duty cycle LEDs Numerics letterhead 10/100Base-TX lifting the printer 1, 2 energy saving 4, 27 550-sheet 2nd cassette light messages ENERGY STAR 550-sheet cassette 6, 8 envelopes 35, 63, 93 loading paper errors Macintosh Ethernet...
Page 114 preprinted media relocating the printer PostScript compatibility print speed remote control panel 1, 91 4, 39, 97 upgrade printable area removing printer software 39, 92, 100 output trays printer resolution overlays capacity ozone cleaning safety information 5, 57, 61, 101 clearance space laser safety dimensions...
Page 115 USB connection Windows 2000 Windows 98 USB port monitor video clips warranty watermark 3, 44, 53 weight 6, 91 Windows basic document printing printer properties system requirements Windows 2000 Windows NT...

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Xpress t9412n

Tally XPRESS T9412i User Manual

Chapter 1, Introduction

Chapter 2, Getting Started

Chapter 3, Installing the Software

Chapter 4, The Operator Panel

Chapter 5, Using Print Media

Chapter 6, Printer Tasks

Chapter 7, Maintaining Your Printer

Chapter 8, Printer Options

Chapter 9 Troubleshooting

Chapter 10 Customer Service

Appendix A, Printer Specifications

Appendix B, the Remote Control

Appendix C, Safety Information

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Summary of Contents for Tally XPRESS T9412i

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Table of Contents