Panasonic BB-HNP15A Operating Instructions Manual
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Panasonic BB-HNP15A Operating Instructions Manual

Panasonic BB-HNP15A Operating Instructions Manual

Network camera recorder with viewer software
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Operating Instructions

Operating Instructions
Network Camera Recorder
with Viewer Software
BB-HNP15A
Model No.
Please read this document before using and save this document for future reference.
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Summary of Contents for Panasonic BB-HNP15A

  • Page 1: Operating Instructions

    Operating Instructions Operating Instructions Network Camera Recorder with Viewer Software BB-HNP15A Model No. Please read this document before using and save this document for future reference.

  • Page 2: Table Of Contents

    Operating Instructions Product Introduction ............7 Looking at Installation Procedure ..........7 Starting or Closing This Software ..........8 1.2.1 Starting Operation Window ............... 8 1.2.2 Closing Operation Window ............... 9 1.2.3 Closing This Software ................9 Performing License Registration ..........10 1.3.1 Registering a New License ..............
  • Page 3 Operating Instructions 2.7.1 Converting the Recorded Images ............93 2.7.2 Copying the Recorded Images ............. 101 2.7.3 Deleting the Recorded Images ............. 103 2.7.4 Changing the Keyword of the Recorded Images ........104 2.7.5 Copying Display Screens ..............105 2.7.6 Displaying the Recorded Image Information ........

  • Page 4: Main Features

    Remote Access (see page 108) Using the recording software on a separate PC (Personal Computer), you can view the recorded images from a Panasonic Network Camera connected to a PC (remote server) registered with the recording software. Multiple Language Support (see page 12) The default languages are Japanese and English.
  • Page 5 Operating Instructions Screen shots in this document Screen shots in this document were taken running this software on Windows XP. The screens displayed when using a different operating system may differ slightly. Trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 6 Operating Instructions System Requirements for your PC The following technical specifications are recommended for this software to work properly with your PC and network. Items Description Operating Microsoft Windows Vista ® ® System Microsoft Windows ® ® Microsoft Windows Server 2003 ®...

  • Page 7: Product Introduction

    Operating Instructions Product Introduction 1.1 Looking at Installation Procedure You must perform the following steps to use this software. Read the End-User License Agreement (see attached leaflet). You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (see Important Information).

  • Page 8: Starting Or Closing This Software

    Operating Instructions 1.2 Starting or Closing This Software This software starts automatically when you boot up the PC. • is displayed in the notification area while this software is running. PC screen Displayed in the notification area. notification area Start Note To not start this software automatically when booting up the PC, right-click and uncheck [Start on bootup] from the menu.

  • Page 9: Closing Operation Window

    Operating Instructions 1.2.2 Closing Operation Window Click [File] [Exit] on the menu bar or select on the toolbar. Note Even when the operation window is closed, will not be removed from the notification area. When is displayed in the notification area, the timer recording function is operating.

  • Page 10: Performing License Registration

    Operating Instructions 1.3 Performing License Registration If no license has been registered when the operation window is started, [Register the license key] will be displayed. Follow the steps below. 1.3.1 Registering a New License Select [Help] [License Registration] on the menu bar. Enter the registration code and license key, and click [OK].
  • Page 11 Operating Instructions Note • If the following window is displayed, the registration code or license key is incorrect. Confirm them, and enter them again. • Keep the registration code and license key in a safe place where you will not lose them.

  • Page 12: Changing The Displayed Language

    Operating Instructions 1.4 Changing the displayed language You can change the displayed language. Select [Language] on the menu bar. Select the language that you want to display. • In the default setting, you can choose from the following languages. (2009/1 present) English or Japanese Click [Yes].

  • Page 13: Setting Recording Environment

    Operating Instructions 1.5 Setting Recording Environment 1.5.1 Setting a Folder to Save Recorded Images This software records camera images to the hard disk on your PC. The folder can be changed. After you have changed the destination folder, the recorded images will be saved in the folder that you specified.
  • Page 14 Operating Instructions Basic Settings Page Setting Description Destination Folder Specify the destination folder to save recorded images (see page 15). Destination Hard Set enough capacity as your destination disk to prevent the Disk Space system from getting unstable. (100 MB (Default) to 50,000 MB). Limit the destination To specify the limit of how much data can be recorded on the recording capacity...
  • Page 15 Operating Instructions Note • You can also specify the destination folder for individual cameras (see page 23). • If you select [Delete old files and keep recording] and change the destination recording capacity limit to a value smaller than the current capacity, the old images will be deleted.
  • Page 16 Operating Instructions Note • The drive containing the destination folder must have more than 100 MB of free space. • Do not move, change or delete the files and folders in the destination folder. Doing so can cause the program to behave unexpectedly. •...
  • Page 17 Operating Instructions ÷ • Recording capacity can be calculated by MPEG-4 Bit Rate (Kbps) 8 Bit x time (second). Example: 640 x 480 resolution, MPEG-4 Bit Rate 768 Kbps for one hour: ÷ 768 (Kbps) 8 (Bit) x 3,600 (s) = 345,600 KB (337.5 MB) If the audio is attached, add 4 KB per second.

  • Page 18: Setting A Proxy Server

    Operating Instructions 1.5.2 Setting a Proxy Server You need to set the following settings to monitor the camera on the Internet you using a proxy server. (You cannot connect to the camera without the proxy settings.) If you do not use a proxy server, this setting is not required. Select [Window] [Settings] on the menu bar.
  • Page 19 Operating Instructions Proxy Server Settings Page Setting Description Proxy Server Enter the IP address of proxy server and port number. Address and Port Enter them after asking your administrator. • Enter the alphanumeric characters. (Enter only the numeric character for port number.) •...

  • Page 20: Software Operation

    Operating Instructions Software Operation 2.1 Registering the Camera Before you can view or record images, each camera must be configured on this software. Note • When registering a camera, make sure that the camera is connected to a power outlet and to your network. •...
  • Page 21 Operating Instructions • If a camera is configured to the same network as the software, you can also click [Search] to add a camera. Click [Search], select the desired camera and click [OK]. Configure the settings in the [Camera Settings] page. Click [Camera Function Check].
  • Page 22 Operating Instructions Camera Settings Page Setting Description Enable/Disable You can enable or disable cameras. If you disable the camera, the monitoring window for that camera is not displayed and manual recording and timer recording cannot be operated. • If you disable a camera, the monitoring window for that camera is displayed as gray.
  • Page 23 Operating Instructions Setting Description Camera Address Enter the IP address (or domain name) (Up to 256 alphanumeric characters). • Enter the alphanumeric characters. • An IPv6 address is divided in to 8 groups of hexadecimal digits divided by “:” (colon). Consecutive groups of “0”...

  • Page 24: Setting Cameras

    Operating Instructions 2.1.2 Setting Cameras You configure the settings for registered cameras individually. Select [Window] [Settings] on the menu bar. Configure the settings for the individual cameras and click [OK] or [Apply]. • If you click [OK], settings page will close. If you want to configure other settings, click [Apply].
  • Page 25 Operating Instructions Setting Description Data Format Select the data format for the camera. [JPEG (Default), MPEG-4]. (If the camera does not support the MPEG-4 format, this option will be disabled.) Image Quality Select the image quality for the camera when using the JPEG format.
  • Page 26 Operating Instructions • If you have set the recorded frequency or the alarm recording, the following window will be displayed when you click [OK]. Disable the settings and select MPEG-4 again. • If you have set motion detection recording as the timer recording method, the following window will be displayed.
  • Page 27 Operating Instructions Limiting the recording capacity You can limit the recording capacity of individual cameras. Recording Capacity Limit Page Setting Description Limit the recording To limit the recording capacity of individual cameras, select capacity [Limit the recording capacity] and enter a value in [Recording Capacity Limit].
  • Page 28 Operating Instructions [Limit the destination recording capacity] and [Limit the recording capacity] (individual camera setting) cannot be used simultaneously. When [Limit the destination recording capacity] is set, the following window is displayed. [Limit the destination recording capacity] in the basic settings page is disabled by clicking [OK].
  • Page 29 Operating Instructions Setting the motion detection level You can set the level at which to start motion detection recording. Motion detection recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 25). Motion Detection Page Motion detection monitoring window The cell where motion...
  • Page 30 Operating Instructions Setting Description Cell Sensitivity Set the sensitivity in a cell. Before or After Specify the number of seconds to record before and after the Detection motion is detected. Executing You can specify commands that execute for motion detection. Commands for You can configure commands in [Detection Commands] page Detection...
  • Page 31 Operating Instructions [Disabling a monitoring area] You can specify an area of the image in which to disable motion detection. To specify a disabled area, click the cells that you want to disable in the motion detection monitoring window. Disabled areas are darkened. You can set multiple disabled areas.
  • Page 32 Operating Instructions Setting the alarm/sensor detection method You can set an alarm/sensor detection method for cameras that have an alarm/ sensor attached. Alarm/sensor recording can only be enabled for cameras set to the JPEG format (see page 25). If the camera is set to MPEG-4 format, change the setting to JPEG format, then configure the alarm/sensor.
  • Page 33 Operating Instructions Setting Description Alarm enable Specify Alarm enable condition ([Status: Open (High)], [Status: condition GND], [Rising : GND to Open (High)] , [Falling : Open (High) to GND], [Rising and Falling]). • Specify the alarm enable condition after checking the alarm specification.
  • Page 34 Operating Instructions Configure commands to execute for detection You can specify executing commands for motion detection and/or alarm detection. Specify the commands in their respective pages when you execute the commands specified (see page 30, 33, 62). Detection Commands Page Setting Description Commands for...
  • Page 35 Operating Instructions affected. Use optional commands after thorough testing. Recorded image quality cannot be guaranteed when using optional commands. [About Commands for Camera External Output Settings] When you set external output unlocking (After 5 seconds from motion detection, alarm detection, or unlocking time) : Motion detection : Alarm detection : Recording images...
  • Page 36 Operating Instructions [About Command Execution] If you do not select "Perform the following control when issuing a command" in "Controlling Command Execution". (After 5 seconds from motion detection, alarm detection) : Motion detection : Alarm detection : Recording images Execute commands for each detection. Execute commands When you select "Perform the following control when issuing a command"...
  • Page 37 Operating Instructions Adding a keyword to recorded images You can assign keywords to manually recorded images. You can use keywords to search recorded images. Keyword Page Setting Description Keyword1/ Put a keyword to recorded images. Keyword2 Maximum 40 characters. 2 keywords (Keyword1/Keyword2) can be set.

  • Page 38: Network Camera Recorder Window

    Operating Instructions 2.2 Network Camera Recorder Window 2.2.1 About the Application Windows Full screen mode and Window mode You can change the window display between full screen mode (expanding the window over the entire desktop) or window mode (always displaying the title bar, menu bar and toolbar).
  • Page 39 Operating Instructions Multi-Monitoring Page The images from registered cameras are displayed in the multi-monitoring page (see page 50). Select [Window] [Multi-Monitoring] on the menu bar. • You can change the number of camera screens to display (see page 79). Default is four-screen layout (2 rows x 2 columns). Four-screen layout Sixteen-screen layout •...
  • Page 40 Operating Instructions Single-Monitoring Page In the single-monitoring page, a single image from the focus camera is displayed. Select [Window] [Single-Monitoring] on the menu bar. • A single image from the focus camera is displayed. Note • If you double-click a camera's image on the multi-monitoring page, the display will switch to the single-monitoring page.
  • Page 41 Operating Instructions Recorded Images Page The timelines are displayed in the chart on the recorded images page (see page 68). The camera name, recording time and recording mode can be checked on this page. Image searching, playback and data conversion can be also operated on this page.
  • Page 42 Operating Instructions Note • When you click the search button, days that have recorded images are displayed in boldface on the calendar. Clicking one of these days displays the list of images for that day (see page 68). • If you press [Ctrl]-[Tab] key, the windows will cycle through [Single-Monitoring] - [Multi-Monitoring] - [Multi-Playback] - [Recorded Images] in that order.
  • Page 43 Operating Instructions Multi-Playback Page The recorded images that are selected in the recorded images page are simultaneously playback on the multi-playback page. To display images in the multi-playback page, set the playback time and select the recorded images in the recorded images page (see page 72). You can change the screen layout to display, 1 screen or 4 screens (see page 88).
  • Page 44 Operating Instructions Settings Page From the settings page, you can configure the environment settings, register and delete cameras, configure camera settings, and add and delete timers. Select [Window] [Settings] on the menu bar. Configure the environment settings for this software. Preferences (See page 13) Proxy Server...
  • Page 45 Operating Instructions [Settings List Display] The settings list is displayed in tree form. Expand an item by clicking , and collapse an item by clicking Click Click Click [OK Button, Cancel Button, Apply Button] Apply changes to the settings and close the window. Close the window without applying changes.
  • Page 46 Operating Instructions Camera Operation Bar You can display the camera operation bar and operate the camera (see page 53). Click the camera screen that you want to operate. Select [Window] [Camera Operation] on the menu bar. • The camera operation bar of the selected camera is displayed. You can move the location of the operation bar by dragging (moving the mouse while holding down the left button) on the title.
  • Page 47 Operating Instructions Menu Bar File Exit Close Operation Window Layout Next Page Display the next multi-monitoring page. (Enable if there is a next page, and disable if there is not a next page.) Next Camera Move control to the next camera. (Enable if there is a next camera, disable if there is not a next camera.) Previous Camera...
  • Page 48 Operating Instructions Display Mode Shrink Shrink the size of the display of the selected camera’s image. Expand Expand the size of the display of the selected camera’s image Clear Expand/Shrink Restore the expand/shrink display. Full Screen Mode Change the display to full screen mode. Window Mode Change the display to window mode.
  • Page 49 Operating Instructions Icon of Toolbar and Slide Window Display the multi-playback Close the operation window. page. Move the focus to the previous Display the recorded images camera. (Enable if there is a page. previous camera and disable if there is not a previous camera). Move the focus to the next camera.

  • Page 50: Monitoring The Camera

    Operating Instructions 2.3 Monitoring the Camera 2.3.1 Multi-Monitoring Page After registering a camera, the camera’s images are displayed on the multi- monitoring page. is displayed when Focus camera (See page 77) recording is paused. Zoom rate (See page 52) Frame rate (image refreshing frequency) is displayed when monitoring is paused (see page 84).
  • Page 51 Operating Instructions • When you monitor a camera that supports audio, audio may be interrupted due to your PC performance or network environment. In this case, lower the maximum bandwidth setting on the network page of the camera. • If you select [Maintain the aspect ratio] for the image display format in [Preferences] - [Multi-Monitoring], cameras with their resolution set to 1280x1024 will be displayed differently than at other resolutions.
  • Page 52 Operating Instructions Click to center You can center the camera image on a desired point by clicking in the focus camera. cursor Click the desired point in the focus camera. The camera centers on the point that you clicked. Note •...

  • Page 53: Using The Camera Operation Bar

    Operating Instructions 2.3.2 Using the Camera Operation Bar You can use the camera operation bar that is displayed on the multi-monitoring page to operate the camera. Select [Window] [Camera Operation] on the menu bar. a. Preset Display When the lens has reached the end of its pan, tilt range, the appropriate message will be displayed here Left End ([Up End], [Down End], [Right End], [Left End]).
  • Page 54 Operating Instructions Zooming in and out (Cameras available for the zooming in and out function) Clicking tele button zooms in (maximum 42x*1), clicking wide button zooms out. The camera zooms in or out at a regular rate. Focusing (Cameras available for the focusing function) The camera has automatic or manual focusing features.
  • Page 55 Operating Instructions Using Preset Buttons/Preset List The camera preset buttons/preset list can be used. Clicking home position/preset buttons (1-8) or selecting the list changes position to registered position. • Registered buttons are displayed blue. • Unregistered buttons are displayed gray. Click the preset number or select the preset list.

  • Page 56: Recording The Image

    Operating Instructions 2.4 Recording the Image 2.4.1 Recording Method You can record by using the following 4 methods. Recording All Images (See page 57) Select a camera, and start recording with Motion Detection Recording (See page 58) Select a camera and set motion detection recording with When the “Threshold to Start Recording”...

  • Page 57: Recording All Images

    Operating Instructions 2.4.2 Recording All Images This software allows you to record all images. Recording is operated with the settings that are configured on the image settings page (see page 24). Select the camera to record from the multi-monitoring page. •...

  • Page 58: Motion Detection Recording

    Operating Instructions 2.4.3 Motion Detection Recording Motion detection recording starts when the [Threshold to Start Recording] value is exceeded. Set the [Threshold to Start Recording] value for individual cameras (see page 29). Motion detection recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 25).

  • Page 59: Alarm Recording

    Operating Instructions 2.4.4 Alarm Recording When the signal of an alarm that is attached to the camera is detected, alarm recording starts. Set the alarm detection method for individual cameras (see page 32). Alarm recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 25).

  • Page 60: Timer Recording

    Operating Instructions 2.4.5 Timer Recording You can specify the day of the week and period of time for recording. 10 timers can be set for each camera. Setting Timer Select [Window] [Settings] on the menu bar. Select the camera for which to set a timer and click [Add] (Timer). •...
  • Page 61 Operating Instructions Configure the settings in the [Timer Settings] page, and click [OK] or [Apply]. • If you click [OK], timer settings page will close. If you want to register another timer, click [Apply]. • If you want to set the keyword for the recorded images, enter a keyword on the keyword page (see page 64).
  • Page 62 Operating Instructions Setting Description Enable/Disable Enable or disable timers. • Timer recording is available only when a timer is enabled. Disabled timers do not record. Timer Name Enter a timer name. (Maximum 24 characters.) The timer name is displayed on the timer list page. Timer Schedule To set a timer, set start time, end time and the day of the week.
  • Page 63 Operating Instructions • If you close the operation window, recording will not stop. When is displayed in the notification area, the recording software is running (see page 9). • If the network is disconnected during recording, recording will be paused, but the recording icon (see page 56) will still be displayed.
  • Page 64 Operating Instructions Setting Keywords for Timer Recorded Images You can set a keyword for the images recorded by individual timers. You can search recorded images by setting a keyword. Click [Keyword] of the timer to set. Enter a keyword and click [OK]. Keyword Page Note 2 keywords can be set (max.
  • Page 65 Operating Instructions Displaying Timer List (individual camera) The timer schedules of the individual cameras is displayed in a chart. Select the camera whose timers you want to display and click [Timer List]. Timer List Page Note Colors displayed in charts can be changed in [Recorded Images] page in [Preferences].
  • Page 66 Operating Instructions Displaying Timer List (All cameras) The timer schedules of all the cameras are displayed in a chart. Select [Window] [Timer List] on the menu bar. • Click [Add] to add a [New Timer] setting. • Click [Change] to change the timer settings. •...

  • Page 67: Playing The Recorded Images

    Operating Instructions 2.5 Playing the Recorded Images Playback operation is explained below. Search for the images to playback (see pages 68, 70) Display the days that have recorded images are displayed in boldface on the calendar. Select the day that has the images to playback Displays the recorded-image list on the Image Timelines Chart.

  • Page 68: Display The Recorded Images

    Operating Instructions 2.5.1 Display the Recorded Images The timelines are displayed in the chart on the recorded images page. Select [Window] [Recorded Images] on the menu bar. Click [Search]. • The days that have recorded images are displayed in boldface on the calendar.
  • Page 69 Operating Instructions Select the time unit to display. Display in 24-h mode. The selected range is enlarged. Images are displayed with different colors for each recording method. Images are displayed for each camera. playback bar Cameras are displayed in the order that they were registered.

  • Page 70: Searching The Recorded Images

    Operating Instructions 2.5.2 Searching the Recorded Images Search for recorded images and display them in the Image Timelines Chart. Select [Window] [Recorded Images] on the menu bar. Enter search criteria and click [Search]. Search criteria Searched Target Select the folder to search. To search a folder other than the destination folder, select [Select Folder], click [Browse...] and select a folder.
  • Page 71 Operating Instructions • Days that have images that match the criteria are displayed in boldface on the calendar. Displays the month that contains the most recent images that match the criteria. Change the month The day on which the most recent images were recorded in the displayed month is selected.

  • Page 72: Confirm The Recorded Image On The Playback Screen

    Operating Instructions 2.5.3 Confirm the Recorded Image on the Playback Screen Select [Window] [Recorded Images] on the menu bar. Search for recorded images and display them in the image timelines chart. Select a camera to playback the images on the image timelines chart. •...
  • Page 73 Operating Instructions Select the recorded images in the playback list. Playback Screen Playback list The still image at the start time of the selected image is displayed. Select the recorded image to confirm it. Start playback of the recorded image on the playback screen by double-clicking it. Confirm the selected image on the playback screen.

  • Page 74: Playback Recorded Images On The Multi-Playback Page

    Operating Instructions 2.5.4 Playback Recorded Images on the Multi-Playback Page You can simultaneously playback the recorded images of a maximum of 4 cameras. Select [Window] [Recorded Images] on the menu bar. Select the recorded images, set the time period, and click [Playback]. •...
  • Page 75 Operating Instructions Playback button Pause playback. The button is changed to during pause. • To start playback again, click Stop playback. Displays the image at the playback start time. Display a previous image from the displayed image. Reverse playback. Start playback. Display a next image from the displayed image.
  • Page 76 Operating Instructions Standard display If you select [Standard] as the playback-position display format in the multi- playback page on the preference page (see page 88), the image will be displayed in standard mode. Playback screen Jump button Speed slider bar Displays the time-period button You can specify the in increments of 1 hour.

  • Page 77: Application Window Operation

    Operating Instructions 2.6 Application Window Operation 2.6.1 Selecting Camera The camera that is selected on the multi-monitoring page is the focus camera. When you start the software, the first registered camera is set as the focus camera. • To select multiple cameras, click the camera images while pressing [Ctrl] key. •...

  • Page 78: Multi-Monitoring

    Operating Instructions 2.6.2 Multi-Monitoring Page Settings You can change the camera layout from the multi-monitoring page. Select [Window] [Settings] on the menu bar. Click [Preferences] [Multiple-Monitoring]. Configure the settings in the [Multiple-Monitoring] page and click [OK]. Multi-Monitoring Page...
  • Page 79 Operating Instructions Setting Description Monitor Screen Configure the screen layout (rows x columns) for a window. You Layout can simultaneously monitor the images of a maximum of 64 cameras. (1 x 1, 2 x 2 (Default), 3 x 3 to 8 x 8) Page/Total Page If the number of registered cameras exceeds the limit of screens in a window, extra pages are automatically created to...
  • Page 80 Operating Instructions Setting Description Specify the frame Select the check box to update the images on the multi- rate monitoring page with the specified interval as the maximum frame rate. [1 frame/1 second to 1 frame/10 seconds, 2 frames/1 second to 5 frames/1 second, 10 frames/1 second to 30 frames/1 second (per 5 frames).
  • Page 81 Operating Instructions Enlarging the Image Frame You can enlarge an image frame if the aspect ratio is the same. 1. Click the image frame to enlarge. 2. Drag (moving the mouse while holding The background of the selected down the left button) the images. camera frame turns blue.
  • Page 82 Operating Instructions Enlarged Display Examples: The enlarged image is returned to its original size by right-clicking on the image. Right-clicking...
  • Page 83 Operating Instructions Switching Pages If there are several pages to display on the multi-monitoring page, selecting [Switch the multi pages in order] lets you switch the page display automatically at the specified interval. Example: If there are 2 pages: Camera1 Camera2 Camera5 Camera6...
  • Page 84 Operating Instructions Displaying Camera Name and Frame Rate The registered camera name and the set frame rate are displayed on the multi- monitoring page. Camera name, display/hide frame rate, text color and text transparency are set in [Preferences] → [Multi-Monitoring] (see page 78). The registered camera name is displayed.
  • Page 85 Operating Instructions Rearranging the Image Order You can rearrange the order of camera images on the multi-monitoring page. 1. Drag (moving the mouse while 2. Drop (release the left mouse button) holding down the left button) the the image at the location where you image.

  • Page 86: Setting Playback Volume

    Operating Instructions 2.6.3 Setting Playback Volume The audio playback/mute (audio pause) and volume are adjusted by using the volume icon in the toolbar. Playback Sounds When the toolbar's audio icon is , audio from the focus camera and selected camera is played. •...

  • Page 87: Multi-Playback

    Operating Instructions 2.6.4 Multi-Playback Page Settings The layout of multi-playback page is configured on the settings page. Select [Window] [Settings] on the menu bar. Click [Preferences] [Multi-Playback]. Configure the settings in the [Multi-Playback] page and click [OK].
  • Page 88 Operating Instructions Setting Description Playback Screen Configure the screen layout (rows x columns) for a window. Layout [1 x 1, 2 x 2 (Default)] Playback position Set the display format of the multi-playback page. display format [Display timelines as chart] [Standard] Image display Configure the aspect ratio of displayed camera images.
  • Page 89 Operating Instructions Setting Description Text display Select the check box to display the camera name, the frame rate and the recording time on the multi-playback page. You can also set the text color. Focus and selected You can change the width and color of the frames for the focus frame width/color camera and selected cameras.

  • Page 90: Recorded Images

    Operating Instructions 2.6.5 Recorded Images Page Settings Set the layout of the recorded images page. Select [Window] [Settings] on the menu bar. Click [Preferences] [Recorded Images]. Configure the settings in the [Recorded Images] page and click [OK]. Setting Description Recording mode Set colors of blocks representing recorded images on the colors for graphics Recorded Images, Multi-Playback, and Timer List Pages.
  • Page 91 Operating Instructions Setting Description Playing List Select the items to display and the order in which to display them in the [Playback List] in the [Recorded Images] page. • Items in the [Current Display Items] list are displayed in the Playback List.

  • Page 92: Editing Recorded Images

    Operating Instructions 2.7 Editing Recorded Images Recorded images can be edited on the [Playback Screen] of the [Recorded Images] page. You can perform the following operations. • Playback (See page 73) • File Conversion (to MPG/JPG/WAV/ASF/AVI files) (See page 93) •...

  • Page 93: Converting The Recorded Images

    Operating Instructions 2.7.1 Converting the Recorded Images You can convert the format of a recorded image to MPG/JPG/WAV/ASF/AVI formats. Converting the Recorded Images to MPG/WAV/ASF/AVI formats [Converting one recorded image] Select the image that you want to convert in [Playback list]. •...
  • Page 94 Operating Instructions • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time of recording by default. •...
  • Page 95 Operating Instructions [Converting multiple recorded images into one file] Select the images that you want to convert in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the file format from the editing menu and click [Execute].
  • Page 96 Operating Instructions Select the destination folder, enter a file name and click [Save]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time+1 second of the first image by default.
  • Page 97 Operating Instructions [Converting multiple recorded images into separate files] Select the images that you want to convert in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the file format from the editing menu and click [Execute].
  • Page 98 Operating Instructions Select the destination folder, and click [OK]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name for each selected image is set to its start time and end time+1 second.
  • Page 99 Operating Instructions Converting the Recorded Images to JPG format [Converting one recorded image] Select the image that you want to convert in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. Select [Convert to JPG format] from the editing menu and click [Execute]. The editing menu is displayed by clicking here.
  • Page 100 Operating Instructions Click [OK]. • The folder selection window is displayed. Select the destination folder, and click [OK]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. [Converting multiple recorded images] The procedure is the same as that for [Converting recorded images into MPG/ WAV/ASF/AVI files].

  • Page 101: Copying The Recorded Images

    Operating Instructions 2.7.2 Copying the Recorded Images You can extract recorded images for a specific time frame and create a new recording file. Select the image that you want to copy in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. Select [Make Copy] from the editing menu and click [Execute].
  • Page 102 Operating Instructions • When copy operation is completed successfully, the following window is displayed. Note If copying is canceled, images that were copied before the cancellation are saved.

  • Page 103: Deleting The Recorded Images

    Operating Instructions 2.7.3 Deleting the Recorded Images You can delete recorded images on [Playback Screen]. Select the image that you want to delete in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. Deleting the displayed image Select [Delete] from the editing menu and click [Execute].

  • Page 104: Changing The Keyword Of The Recorded Images

    Operating Instructions 2.7.4 Changing the Keyword of the Recorded Images You can change the keyword set to the recorded images. Select the image that you want to change the keyword in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. Select [Change Keyword] from the editing menu and click [Execute].

  • Page 105: Copying Display Screens

    Operating Instructions 2.7.5 Copying Display Screens [Copy to the Clipboard] Copy image displayed in the playback page to the Clipboard. Select the image that you want to copy in [Playback List]. • See page 92 for how to display recorded images in [Playback list]. Select [Copy To The Clipboard] from the editing menu and click [Execute].
  • Page 106 Operating Instructions On the snapshot page, click [Save]. • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. Note • Clicking [Copy To The Clipboard] copies image to the Clipboard. • The clipboard is a place to temporarily save in copying or pasting data. The copied image can be used in the program such as Paint.

  • Page 107: Displaying The Recorded Image Information

    Operating Instructions 2.7.6 Displaying the Recorded Image Information You can display information about a recorded image. Select the image whose information you want to display in [Playback List]. • See page 92 for how to display recorded images in [Playback list]. Select [Recorded Image Information] from the editing menu and click [Execute].

  • Page 108: Use Remote Access Functions

    2.8 Use Remote Access Functions Using the recording software on a separate PC, you can view the recorded images from a Panasonic Network Camera connected to a PC (remote server) registered with the recording software. • To use remote access functions, you must install the recording software on the remote server and remote clients.
  • Page 109 To use as a remote server, you must assign an IP address or domain name in order to connect to this software. An IP address can be obtained from your provider. A domain name can be obtained by registering with the Panasonic Viewnetcam.com service.

  • Page 110: Configuring The Settings

    Operating Instructions 2.8.1 Configuring the Settings To use remote access functions, you must install the recording software on the remote server and remote clients. Before you can use remote access functions, you must install the recording software on your PC. Note •...
  • Page 111 Operating Instructions Click [Yes]. • After you restart the program, it will operate as a remote server. Setting Description Use Remote Select this check box when you are using remote access Access Connection functions. Select [Operate as a server] to use as a remote server. Server Settings •...
  • Page 112 Operating Instructions [Remote Client Settings (remote client function)] Configure the following settings after installing this software on a PC to be used as a remote client. Select [Remote Access] [Settings] on the menu bar. Select the [Use Remote Access Connection] check box on the [Settings] screen.
  • Page 113 Operating Instructions [New Connection (remote client function)] Select [Remote Access] [New Connect] on the menu bar. • Click [Register] to register a remote server. Click [Change] to change remote server settings. Click [Delete] to remove remote server settings. Click [Search] to search for remote server settings. •...
  • Page 114 Operating Instructions • The [Remote Access Authentication] page will be displayed when the remote server connection is successful. Enter the user name and password configured for the remote server and click [OK]. • If you enter the administrator name and password, the client connects a remote server with administrator privileges.
  • Page 115 Operating Instructions Function name Administrator User Simultaneous privileges privileges launch* Multi-Playback Playback, Stop, etc. Change the camera layout Change the Image display format Recorded Images ∆ ∆ Search Conversion Copying Delete files Change the keyword Image information display Settings Basic Settings (Destination Folder) Basic Settings (Destination Hard Disk Space) Basic Settings (Limit the destination recording capacity)
  • Page 116 Operating Instructions Note • When settings pages are displayed on the remote server, a remote client cannot use administrator privileges to connect to the settings pages. • If a connection reset is connected after connecting to a remote server, the following message will be displayed.
  • Page 117 Operating Instructions [Delete a Remote Client (remote server function)] Delete a remote client that was registered automatically. Select [Remote Access] [Client Control] on the menu bar. Select clients you want to delete on the [Client Control] page, and click [Delete]. Click [OK].
  • Page 118 Operating Instructions [Download Recorded Images (remote client function)] Download recorded images from the remote server. Select the images that you want to download in [Playback list]. • See page 92 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the [Download] from the editing menu and click [Execute].
  • Page 119 Operating Instructions • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. Click [Start]. • Conversion will begin on the remote server. • Download will begin on the remote client. • When the download has completed successfully, the following window is displayed.
  • Page 120 Operating Instructions [Analyzing Remote Server Logs (remote client function)] During remote access, the following menus are added to the log type in the operation support page (see page 131): • System Log (server) • Operation Log 1 (server) • Operation Log 2 (server) •...

  • Page 121: Other Features

    Operating Instructions 2.9 Other Features 2.9.1 Audio Transmission Using this software, you can transmit audio to a camera that supports transmission. Click on the toolbar. • Click , and the icon will change to • If the selected camera does not support transmission, icon returns to Audio is transmitted while displayed.

  • Page 122: Exporting/Importing The Camera Information

    Operating Instructions 2.9.2 Exporting/Importing the Camera Information You can import and export the setting information for cameras. The camera information can be exported for use on another PC with this software installed. Select [Window] [Settings] on the menu bar. Click [Export] or [Import]. Export button Import button...
  • Page 123 Operating Instructions Exporting the Camera Information Click [Export]. • The export file save window is displayed. Enter the destination file name and click [Save]. • The camera information is exported. Note BB-HNP15: Exported file extension is “h15”. BB-HNP60: Exported file extension is “def”. BB-HNP11: Exported file extension is “h11”.

  • Page 124: Copying Camera Images

    Operating Instructions 2.9.3 Copying Camera Images You can copy camera images to the clipboard from the multi-monitoring page. Right-click the image on the multi-monitoring page. • The menu window is displayed. Select [Copy To The Clipboard]. • This software copies the image to the clipboard. Note •...

  • Page 125: Deleting The Registered Cameras From The List

    Operating Instructions 2.9.4 Deleting the Registered Cameras from the List When you delete a camera, you can choose whether or not the camera’s recorded images are deleted. Select [Window] [Settings] on the menu bar. Select the camera to delete. Click [Delete] (Camera). Select the camera to delete.
  • Page 126 Operating Instructions • A deletion mark is displayed on the icon of the camera item (see page 45). Click [OK] or [Apply]. • If you click [OK], [Settings] page will close. If you want to delete another camera, click [Apply]. Note •...

  • Page 127: Deleting The Timer Setting

    Operating Instructions 2.9.5 Deleting the Timer Setting You can delete timer settings. Select [Window] [Settings] on the menu bar. Select the timer to delete. Click [Delete] (Timer). Select the timer to delete. Delete Timer button • The following confirmation window will be displayed.
  • Page 128 Operating Instructions Click [OK]. • A deletion mark is displayed on the icon of the timer item (see page 45). Click [OK] or [Apply]. • If you click [OK], [Settings] page will close. If you want to delete another timer, click [Apply].

  • Page 129: Checking The Recording Capacity And Remaining Time

    Operating Instructions 2.9.6 Checking the Recording Capacity and Remaining Time If you set the recording capacity limit, you can confirm the recording capacity and the amount of space used for individual cameras. Select [Window] [Settings] on the menu bar. Select [Preferences] [Navigation].
  • Page 130 Operating Instructions When you have set a limit for the recording capacity for the individual cameras (see page 27) Displays the combined size of the Displays the total capacity of the recording capacity limit for individual destination drive. cameras and the capacity for the rest of the destination drive.

  • Page 131: Executing Restore Program And Log Analysis

    Operating Instructions 2.9.7 Executing Restore Program and Log Analysis You can execute the restore program and log analysis. Executing the restore program (manual) Executing the restore program optimizes recorded images and deletes the recorded images of deleted cameras. Select [Window] [Settings] on the menu bar.
  • Page 132 Operating Instructions Select the destination folder to restore and select the option that you want to perform, then click [Start Restoring]. • If you clicked [Do not delete recorded images] when you deleted a camera, the recorded images will not have been deleted (see page 125). If you select [Delete all images from the deleted camera] and click [Start Restoring], all the recorded images from deleted cameras will be deleted.
  • Page 133 Operating Instructions Executing the restore program (automatic) If corruption is found in the recording image while loading the software, the restore program will be automatically executed.
  • Page 134 Operating Instructions Executing log analysis By executing log analysis, you can display the name, date, cause and solutions for cameras in which an error occurred. Select [Window] [Settings] on the menu bar. Select [Preferences] [Operation Support]. Select the date of the logs to analyze, log type, camera name and timer name. Click [Execute Log Analysis].
  • Page 135 Operating Instructions • Displays the analysis results. Log list If you select a log from the log list, the error Analysis result contents and the measures taken will be displayed. are displayed.

  • Page 136: Specifications

    Operating Instructions 2.10 Specifications The recommended number of cameras that you can register, monitor and record simultaneously differs depending on the specifications of your computer. See Table 1 (see page 137) and Table 2 (see page 138) for details. Table 1 and Table 2 show the specifications when an internal hard disk is the destination hard disk.
  • Page 137 Operating Instructions Table 1...
  • Page 138 Operating Instructions Table 2...

  • Page 139: Troubleshooting

    Operating Instructions 2.11 Troubleshooting Problem Cause and Remedy The camera image is not • The camera is not powered up. → Turn the camera on. displayed. • The camera IP address is incorrect. → Set the proper IP address at the basic settings on the preferences page.
  • Page 140 Operating Instructions Problem Cause and Remedy Timer recording is not • The day of the week is not checked at [Day of the Week working. Setting] on the timer settings page. → Check the day of the week to enable timer recording. •...

  • Page 141: Error Message List

    Operating Instructions 2.12 Error Message List License Registration Message Cause and Remedy License registration is complete. • License registration completed normally. The registration information was • The registration information was incorrect. → Check the registration code and license key incorrect. Check the registration code and license key and try and try again.
  • Page 142 Operating Instructions Message Cause and Remedy Set Destination Recording • Destination Recording Capacity Limit is larger Capacity Limit in the range of 1 GB than (Drive capacity - Guaranteed Destination to *** GB (Drive capacity - Hard Disk Space). → Follow the instruction message. Guaranteed Destination Hard Disk Space).
  • Page 143 Operating Instructions Message Cause and Remedy → Follow the instruction message. Enter English one-byte character in "Proxy User Name". → Follow the instruction message. Enter English one-byte character in "Proxy Password". Do you apply the proxy settings to • You checked [Use a proxy server] at proxy all cameras? But IPv6 address server settings on the preferences page.
  • Page 144 Operating Instructions Message Cause and Remedy The aspect ratio is incorrect. • When you enlarge an image frame, maintain the aspect ration when selecting cells. → Follow the instruction message. Enlarged cells may not overlap. • You cannot select an already enlarged cell. →...
  • Page 145 Operating Instructions Camera Settings Message Cause and Remedy Camera Settings → Follow the instruction message. Enter a number in one-byte character in "Port". Enter "Camera Name". • The Camera Name space was blank. → Follow the instruction message. Enter "Camera Address". •...
  • Page 146 Operating Instructions Message Cause and Remedy Connection to the camera cannot • The camera cannot be accessed. → Follow the instruction message. be confirmed. The IP address, port number, proxy settings may be incorrect. Do you save them? Connection to the camera could •...
  • Page 147 Operating Instructions Message Cause and Remedy The MPEG-4 format cannot be • If using the MPEG-4 format, the recording used with the recording frequency frequency setting, alarm/sensor recording are or alarm/sensor recording not available. → Follow the instruction message. settings. Disable the recording frequency and alarm/sensor recording settings first, then select the MPEG-4 format.
  • Page 148 Operating Instructions Message Cause and Remedy Recording Capacity Limit → Follow the instruction message. Enter a number in one-byte character in "Recording Capacity Limit". Enter "Recording Capacity Limit". • The Recording Capacity space was blank. → Follow the instruction message. "Recording Capacity Limit"...
  • Page 149 Operating Instructions Message Cause and Remedy Timer Setting Enter "Timer Name". • Timer Name space was blank. → Follow the instruction message. Select a day of the week. • There is a check in the [Day of the Week Setting] but no check in any of the Day Buttons.
  • Page 150 Operating Instructions Message Cause and Remedy The search criteria has changed. • When you changed the search criteria, but Do you want to move the screen changed screens without searching. → Follow the instruction message. without searching? No matching images were found. •...
  • Page 151 Operating Instructions Message Cause and Remedy A write error has occurred. • An error has occurred in conversion or the converted file has been opened in another application. → Search the recorded images and try again. → Close other applications and try again. Conversion is canceled.
  • Page 152 Operating Instructions Message Cause and Remedy The selected recorded image does • You manually deleted recorded images. → Follow the instruction message. not exist. Try searching again. Do you want to delete the selected • The recorded images are set to be deleted. →...
  • Page 153 Operating Instructions Message Cause and Remedy Record → Follow the instruction message. The receiving frame rate from the camera is low and cannot keep the recording frequency. Recording has not been stopped, but the recorded images will not match to the recording frequency setting.
  • Page 154 Operating Instructions Message Cause and Remedy Recording has stopped because • The destination free space has reached the either there is insufficient free disk limit set on the preferences page, or the save space or the disk cannot be written destination folder is not writable and recording is stopped.
  • Page 155 Operating Instructions Message Cause and Remedy Exporting failed. • This software cannot export to the file at [Settings]. → Check the permissions for the destination drive/folder. The number of registered cameras • If the maximum number of registered cameras reached the maximum of ** is exceeded during import.
  • Page 156 Operating Instructions Message Cause and Remedy If camera is disabled, the • The camera is disabled. → Follow the instruction message. connection is broken and the timer and recording functions are also disabled. Is it OK to disable all the selected cameras? The number of registered cameras •...
  • Page 157 Operating Instructions Message Cause and Remedy When the software is shut down, • Right-click and select [Exit]. the camera stops recording. Any → Follow the instruction message. set timers will also stop operating. Is it OK to shut down? → Follow the instruction message. The folder path exceeds 100 Characters.
  • Page 158 Operating Instructions Message Cause and Remedy Enter "User Password". • The User Password space was blank. → Follow the instruction message. → Follow the instruction message. Enter a number in one-byte character in "Port". Failed to connect. • If a connection to the remote server cannot be established.
  • Page 159 Operating Instructions Message Cause and Remedy The server is busy. Wait for a • When performing a specific action (e.g., moment and then try again. navigation), the server cannot respond to other requests. (Remote client, Remote server) → Follow the instruction message.

  • Page 160: Default Setting List

    Operating Instructions 2.13 Default Setting List Items Default Preferences Basic Destination Folder Install folder\ncrdata Settings Destination Hard Disk 100 MB Space Limit the destination recording capacity Operation when recording Stop all the recordings. capacity reached a limit Destination Recording 1 GB Capacity Limit Connection method to the Audio and images are...
  • Page 161 Operating Instructions Items Default Preferences Multi- Set the transparency level Monitoring Transparency Focus and selected frame width Focus frame color Selected frame color Blue Text color Black Display the camera name Display the frame rate Specify the frame rate 2 frames/1 second Adjust the monitoring When the CPU is refresh rate when the CPU...
  • Page 162 Operating Instructions Items Default Preferences Recorded Recording mode colors for Images graphics on the Recorded Images, Multi-Playback, and Timer List Pages Normal Recording Light Green (RGB(0.255.0)) Motion Detection Yellow Recording (RGB(255.255.0)) Alarm/Sensor Recording Red (RGB(255.0.0)) Playback Options Play automatically Playing List Navigation Display unit Recorded Time [h]...
  • Page 163 Operating Instructions Items Default Settings Camera Enable/Disable Enable Settings Camera Name New Camera Comment Camera Address http:// Port User Name Password Use a proxy server Monitoring Destination Folder Install folder\ncrdata Image Data Format JPEG Settings Resolution 320 x 240 Image Quality Standard Recorded Frequency Not Specify...
  • Page 164 Operating Instructions Items Default Settings Motion Motion is not detected Motion is not detected. Detection during the pan, tilt or zoom operation of the camera. Motion Detection Analysis 0.50 seconds Frequency Sensor deactivation time Threshold to Start slightly low Recording Cell Sensitivity Center Before detected/...
  • Page 165 Operating Instructions Items Default Settings Keyword Keyword1 Keyword2 Timer list Display 10 timer simultaneously Timer Enable/Disable Enable Settings Timer Name New Timer Timer Schedule Daily, From 00:00 to Right Before 00:00 Recording Method Record images during all the set time period Before detected/ After detected:Record After detected...
  • Page 166 Operating Instructions Items Default Window Multi- Focus upper left Monitoring Multi- Focus upper left Playback Recorded Searched Target Destination Folder images Time Period Setting Time Period from 00:00:00 to Right before 00:00:00 Weekly Setting Mon, Tue, Wed, Thu, Fri, Sat, Sun Recording Mode Normal Recording, Motion Detection...
  • Page 167 Operating Instructions Items Default Remote Access Settings Use Remote Access Connection Server Settings Port 10082 Admin User Name Admin Password User Name User Password...
  • Page 168 Operating Instructions...
  • Page 169 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions is subject to change without notice.

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