Guide - Samsung PE40C User Manual

14
Troubleshooting Guide
Caption is grayed out and not selectable.
The product smells like plastic.
The monitor appears tilted.
Audio or video cuts out intermittently.
Small particles are found on the edges of the
product.
The PIP menu is not available.
When I try to change the PC resolution, a
message Not valid mode
There is no sound from the speakers in HDMI
mode when a DVI-HDMI cable is connected.
HDMI Black Level
on an HDMI device with YCbCr output.
Other issue
appears.
is not functioning properly
If the selected input source is not TV,
cannot be selected from the
Caption can be enabled from a source device.
Refer to page 158 for details about the
menu.
Caption
The plastic smell is normal and disappears over
time.
Remove and then attach the stand again to the
product.
Check the cable connection and connect it
again if required.
Using a very hard or thick cable may corrupt
audio and video files.
Make sure cables are flexible enough to ensure
durability. When mounting the product onto a
wall, it is recommended to use right-angle
cables.
The particles are part of the product design.
The product is not defective.
The menu is enabled or disabled depending on
the Source mode.
Refer to page 163 for details about the
menu.
To resolve the issue, change the PC resolution
to a resolution supported on the display.
The message Not valid mode
input source resolution exceeds the maximum
resolution of the display.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the
correct input jack to enable audio.
This function is available only when a source
device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB
signal) cable.
14 Troubleshooting Guide
Caption
System menu.
PIP
appears if the
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