Transmission Problems - Toshiba e-STUDIO170F Owner's Manual

Transmission Problems

When transmissions are not performed normally, check the points in the table be-
low. If the facsimile will not operate correctly after confirming these points or any-
thing not listed here occurs, call your service representative.
Problem Cause
When you place a You have a machine error.
document in the Check the display for an
document tray, noth- error message (see pages
ing happens. 204 and 205).
There is no power to the
facsimile.
The modular cord (the tele-
When you press
phone line cable) is not cor-
START
rectly connected.
in Direct
Document Transmis-
sion Mode, the mes-
sage "DIALING" or
The Dial Type setting of
"COMMUNICATING"
the facsimile is wrong.
does not appear on
the LCD display.
Documents are The document is not set
fed obliquely correctly in the Document
(i.e. skewed). Tray.
The Operation Panel is not
closed fully.
208
Problem
When document pag-
es are fed into the
Solution
unit, two pages are
drawn into the slot.
Clear the error.
Make sure the power plug is
plugged into the AC outlet and
the power switch is ON.
Check the modular cord con-
nection between the wall socket
MONITOR
and the facsimile. Press
The sending proce-
and confirm you can hear a dial
dure was completed,
tone.
but nothing was re-
Set the correct Dial Type in ac-
corded on the record-
cordance with the line used for
ing paper of the re-
the facsimile (see page 45).
ceiving party or the
image was elongated.
Align the document guides
The sending proce-
properly (but not too tightly).
dure was completed
correctly, but nothing
happened.
Close the Operation Panel until
it clicks at the two latching po-
Documents cannot
sitions.
be sent overseas.
Cause Solution
Too many document pages Set a maximum of 40 pages
are set. (A4/Letter size) for one trans-
mission sequence.
The Operation Panel is not Close the Operation Panel until
closed fully. it clicks at the two latching po-
sitions.
The document extension Extend it fully to support the
Tray is not fully extended. document sufficiently.
Something is wrong with Check the document to see if it
the document paper itself. satisfies the requirements (see
page 81).
The ADF pad is dirty. Clean the ADF pad.
The document was loaded Load the document face down.
with a wrong side down.
The Operation Panel is not Close the Operation Panel until
closed fully. it clicks at the two latching po-
sitions.
The remote party's unit is Verify the remote party's unit.
not compatible with yours. This facsimile can communi-
cate with G3 machines but not
G4 machines.
Poor telephone line condi- Retry sending the document
tions. using to the "Low Speed Trans-
mission" procedure (see page
174).