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TG8411_8421BX(e).book Page 1 Tuesday, May 12, 2009 11:52 AM
Operating Instructions
Digital Cordless Phone
KX-TG8411BX
Model No.
Digital Cordless Answering System
KX-TG8421BX
Model No.
Model shown is KX-TG8411.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
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Table of Contents
Related Manuals for Panasonic KX-TG8411BX
Summary of Contents for Panasonic KX-TG8411BX
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Page 1: Operating Instructions
KX-TG8421BX Model No. Model shown is KX-TG8411. Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. -
Page 2: Table Of Contents
TG8411_8421BX(e).book Page 2 Tuesday, May 12, 2009 11:52 AM Table of Contents Introduction Answering system settings ..37 Model composition ....3 Voice Mail Service Accessory information . -
Page 3: Model Composition
KX-TG8421 series KX-TG8421 KX-TG8421 KX-TGA840 *1 The answering system is only available for KX-TG8421 series. L The suffix (BX) in the following model numbers will be omitted in these instructions: KX-TG8411BX/KX-TG8421BX Accessory information Supplied accessories Accessory item/Part number Quantity AC adaptor/PQLV219BX... - Page 4 TG8411_8421BX(e).book Page 4 Tuesday, May 12, 2009 11:52 AM Introduction To use the unit ■ Belt clip To attach To remove Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MPT batteries Battery type: –...
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Page 5: Important Information
TG8411_8421BX(e).book Page 5 Tuesday, May 12, 2009 11:52 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product. -
Page 6: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 7: Specifications
TG8411_8421BX(e).book Page 7 Tuesday, May 12, 2009 11:52 AM Important Information L Operating the product near electrical Base unit appliances may cause interference. Move Standby: Approx. 0.8 W away from the electrical appliances. Maximum: Approx. 4.2 W ■ Operating conditions: Routine care 0 °C–40 °C, 20 %–80 % relative air humidity (dry) -
Page 8: Getting Started
TG8411_8421BX(e).book Page 8 Tuesday, May 12, 2009 11:52 AM Getting Started L Confirm correct polarities (S, T). Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219BX. ■ Base unit “Click” Rechargeable Ni-MH ONLY Hook Hook Use only the... -
Page 9: Note When Setting Up
L Use the supplied rechargeable L Actual battery performance depends batteries. For replacement, we on a combination of how often the recommend using the Panasonic handset is in use and how often it is rechargeable batteries noted on page not in use (standby). -
Page 10: Controls
TG8411_8421BX(e).book Page 10 Tuesday, May 12, 2009 11:52 AM Getting Started K Microphone L Charge contacts Controls ■ Control type A Soft keys Handset The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the centre of the joystick, you can select the feature shown directly above it on the display. -
Page 11: Display
TG8411_8421BX(e).book Page 11 Tuesday, May 12, 2009 11:52 AM Getting Started Item Meaning ■ KX-TG8421 L When displayed next to the battery icon: Answering system is (page 32) L When displayed with a number: New messages have been recorded. (page 34) Answering system answers calls with a E F G H... -
Page 12: Temporarily Switching The Display Mode
TG8411_8421BX(e).book Page 12 Tuesday, May 12, 2009 11:52 AM Getting Started Soft key icons Temporarily switching Icon Action the display mode Returns to the previous screen. You can select to display either a single item or multiple items on one screen at a Displays the menu. -
Page 13: Screen Saver Mode
TG8411_8421BX(e).book Page 13 Tuesday, May 12, 2009 11:52 AM Getting Started Handset top menu icons Initial settings The following icons are shown when you press down on the centre of the joystick Symbol meaning: in standby mode. Example: {V}/{^}: “Off” Icon Feature Push the joystick down or up to... -
Page 14: Dialling Mode
TG8411_8421BX(e).book Page 14 Tuesday, May 12, 2009 11:52 AM Getting Started Dialling mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. 1 (centre of joystick) i ! i {V}/{^}: “Dial Mode”... -
Page 15: Making/Answering Calls
TG8411_8421BX(e).book Page 15 Tuesday, May 12, 2009 11:52 AM Making/Answering Calls indicator flashes. To cancel, press {ih}. Making calls Editing/erasing/storing Lift the handset and dial the phone number. j (right soft key) L To correct a digit, press ^. {V}/{^}: Select the desired phone number. -
Page 16: Answering Calls
TG8411_8421BX(e).book Page 16 Tuesday, May 12, 2009 11:52 AM Making/Answering Calls Example: If you need to dial the line access number “0” when making outside Useful features during calls with a PBX: a call {0} i l Dial the phone number. i {C} Mute Note: L A 3 second pause is inserted each... -
Page 17: Key Lock
TG8411_8421BX(e).book Page 17 Tuesday, May 12, 2009 11:52 AM Making/Answering Calls Note: Recording a telephone L Please contact your service provider/ conversation (KX-TG8421) telephone company for details and availability of this service in your area. Important: L Before recording a conversation, you Temporary tone dialling (for should inform the other party that the rotary/pulse service users) -
Page 18: Phonebook
TG8411_8421BX(e).book Page 18 Tuesday, May 12, 2009 11:52 AM Phonebook Changing category names Handset phonebook n (left soft key) i 1 The phonebook allows you to make calls {V}/{^}: “Category” i M without having to dial manually. You can {V}/{^}: Select the desired add 200 names and phone numbers, category. -
Page 19: Speed Dial
TG8411_8421BX(e).book Page 19 Tuesday, May 12, 2009 11:52 AM Phonebook {V}/{^}: Scroll through the Speed dial phonebook if necessary. Assigning an entry in the phonebook to a speed dial key Searching by category Dial keys {1} to {9} can each be used as n (left soft key) i k a speed dial key, allowing you to dial a {V}/{^}: “Category Search”... -
Page 20: Chain Dial
TG8411_8421BX(e).book Page 20 Tuesday, May 12, 2009 11:52 AM Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. -
Page 21: Programming
TG8411_8421BX(e).book Page 21 Tuesday, May 12, 2009 11:52 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 (centre of joystick) Select the desired top-menu by pushing the joystick in any direction. i M Push the joystick down or up to select the desired item in sub-menu 1. - Page 22 TG8411_8421BX(e).book Page 22 Tuesday, May 12, 2009 11:52 AM Programming Top-menu Sub-menu 1 Sub-menu 2 Page — Handset Setup Display Setup Wallpaper <Wallpaper1> — Display Colour <Colour1> — Standby Display <Off> Display Mode <Multi Items> — LCD in charging (LCD backlight) <On>...
- Page 23 TG8411_8421BX(e).book Page 23 Tuesday, May 12, 2009 11:52 AM Programming To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 14). *2 When the ringer volume is turned off, ~ is displayed and the handset does not ring for outside calls.
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Page 24: Special Programming
TG8411_8421BX(e).book Page 24 Tuesday, May 12, 2009 11:52 AM Programming L We recommend selecting a different ringer tone to the one Special programming used for outside calls. {ih} Memo alarm L When the alarm is set, E is An alarm sounds at the set time for 3 displayed. -
Page 25: Display Mode
TG8411_8421BX(e).book Page 25 Tuesday, May 12, 2009 11:52 AM Programming {V}/{^}: “Ringer Setup” i M {V}/{^}: “Ring Delay” i M {V}/{^}: Select the desired setting. {V}/{^}: “Night Mode” i M i M i {ih} {V}/{^}: “On/Off” i M Note: {V}/{^}: Select the desired setting. L When the answering system answers the call, this feature does not work. -
Page 26: Setting Call Restriction
L If you forget your PIN, contact joystick right or left, without scrolling your nearest Panasonic service down or up through the list: centre. – Push the joystick right to go to the Enter the desired handset number next screen. - Page 27 {V}/{^}: Select the entry to be reveal the PIN to you. If you forget barred. i 1 your PIN, contact your nearest Panasonic service centre. {V}/{^}: “Add Bar List” i 1 (centre of joystick) i ! i {ih} {V}/{^}: “Base Unit PIN” i ■...
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Page 28: Registering A Unit
“0000”). i M L Calls are disconnected when the L If you forget your PIN, contact handset moves from one radio cell to your nearest Panasonic service another. centre. L When the handset has been Registering a handset to a... - Page 29 You can increase the signal range of the cancel by pressing the desired base unit by using a DECT repeater. handset number. i M Please use only the Panasonic DECT L The selected handset number repeater noted on page 4. Contact your flashes.
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Page 30: Caller Id Service
TG8411_8421BX(e).book Page 30 Tuesday, May 12, 2009 11:52 AM Caller ID Service phonebook is displayed and logged in the caller list. Using Caller ID service Category settings for Important: L This unit is Caller ID compatible. To phonebook use Caller ID features, you must Category settings can help you identify subscribe to a Caller ID service. -
Page 31: Caller List
TG8411_8421BX(e).book Page 31 Tuesday, May 12, 2009 11:52 AM Caller ID Service Edit the number. L Press dial key ({0} to {9}) to add, Caller list ^ to delete. Important: L Make sure the unit’s date and time setting is correct (page 14). Erasing caller information 1 (centre of joystick) i j i Viewing the caller list and... -
Page 32: Answering System
TG8411_8421BX(e).book Page 32 Tuesday, May 12, 2009 11:52 AM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG8421 The answering system can answer and Turning the answering record calls for you when you are system on/off... -
Page 33: Greeting Message
TG8411_8421BX(e).book Page 33 Tuesday, May 12, 2009 11:52 AM Answering System {V}/{^}: Select the desired setting. Erasing your greeting message i M i {ih} (Resetting to a pre-recorded greeting message) If you want to use a pre-recorded Greeting message greeting message once you record your own greeting message, you need to When the unit answers a call, a greeting erase your own greeting message. - Page 34 TG8411_8421BX(e).book Page 34 Tuesday, May 12, 2009 11:52 AM Answering System Operating the answering Listening to messages from system during playback the message list You can select the item to play back. Operation 1 (centre of joystick) i I i {^} or {V} Adjust the speaker volume...
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Page 35: Remote Operation
TG8411_8421BX(e).book Page 35 Tuesday, May 12, 2009 11:52 AM Answering System Edit the number. i {C} Operation Turn answering system Erasing all messages 1 (centre of joystick) i I i {9} or Stop recording Stop playback {V}/{^}: “Erase All Msg.” i Turn answering system {V}/{^}: “Yes”... -
Page 36: Using The Answering System
TG8411_8421BX(e).book Page 36 Tuesday, May 12, 2009 11:52 AM Answering System Operation Using the answering system Stop recording remotely Stop playback Dial your phone number from a Turn answering system off touch-tone phone. Erase currently playing {*}{4} After the greeting message starts, message enter your remote access code. -
Page 37: Answering System Settings
TG8411_8421BX(e).book Page 37 Tuesday, May 12, 2009 11:52 AM Answering System company to deactivate your voice mail service. Answering system If your service provider/telephone settings company cannot do this: – Set this unit’s “Number of Rings” setting so that this unit’s Number of rings before the answering system answers calls unit answers a call... - Page 38 TG8411_8421BX(e).book Page 38 Tuesday, May 12, 2009 11:52 AM Answering System asking callers to call again later (page 33).
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Page 39: Voice Mail Service
TG8411_8421BX(e).book Page 39 Tuesday, May 12, 2009 11:52 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 40: Locator
TG8411_8421BX(e).book Page 40 Tuesday, May 12, 2009 11:52 AM Locator Handset locator You can locate a misplaced handset by pressing {x} on the base unit. L The handset beeps for 1 minute. To stop paging, press it again or {ih} on the handset. -
Page 41: Useful Information
TG8411_8421BX(e).book Page 41 Tuesday, May 12, 2009 11:52 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 41). - Page 42 TG8411_8421BX(e).book Page 42 Tuesday, May 12, 2009 11:52 AM Useful Information Arabic character table ( L When you select Arabic as the display language, Arabic character table is available. Persian character table ( L When you select Persian as the display language, Persian character table is available.
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Page 43: Error Messages
TG8411_8421BX(e).book Page 43 Tuesday, May 12, 2009 11:52 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The supplied telephone line cord has not been Check Phone Line connected yet or not connected properly. -
Page 44: Troubleshooting
TG8411_8421BX(e).book Page 44 Tuesday, May 12, 2009 11:52 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 45 TG8411_8421BX(e).book Page 45 Tuesday, May 12, 2009 11:52 AM Useful Information Problem Cause/solution I cannot hear a dial tone. L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base unit’s AC adaptor or telephone line cord is not connected.
- Page 46 Cancel unused base unit registrations from the handset (page 29). L You entered the wrong PIN. If you forget your PIN, contact your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.
- Page 47 TG8411_8421BX(e).book Page 47 Tuesday, May 12, 2009 11:52 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in L You are using the handset or base unit in an and out. area with high electrical interference. Re- position the base unit and use the handset away from sources of interference.
- Page 48 TG8411_8421BX(e).book Page 48 Tuesday, May 12, 2009 11:52 AM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
- Page 49 Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying...
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Page 50: Index
TG8411_8421BX(e).book Page 50 Tuesday, May 12, 2009 11:52 AM Index Handset Deregistration: 29 Index Locator: 40 Registration: 28 Additional base units: 28 Incoming call barring: 27 Answering calls: 16 Answering system: 32 Key lock: 17 Call screening: 32 Keytones: 22 Erasing messages: 34, 35, 36 M Making calls: 15 Greeting only: 37... - Page 51 TG8411_8421BX(e).book Page 51 Tuesday, May 12, 2009 11:52 AM Notes...
- Page 52 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.