HP StorageWorks 3800ux User Manual page 55

Table 9: Troubleshooting installation (Continued)
RESERVED displays when a disk is
inserted into the mailslot
MAILSLOT EMPTY displays when a
disk is inserted into the mailslot
DEST NOW FULL displays when a disk
is inserted into the mailslot
TRANSPORT FULL displays when a
disk is inserted into the mailslot
MAILSLOT SENSOR displays when a
disk is inserted into the mailslot
EJECT ERROR displays when a disk
eject is attempted
HP StorageWorks 3800ux/7100ux Optical Jukebox User's Guide
Problem Solution
The SECURE MS configuration is set.
Disks cannot be loaded. To change this
setting, see "Setting an operating
configuration" on page 41.
Remove and then replace the disk
fully into the mailslot.
If the same error reappears, then the
mailslot sensors are not detecting a
disk and may be defective. Contact
your service representative.
The jukebox moved a disk into the slot
you chose before your load command
executed.
Press CANCEL, select another slot
for the disk, and then reattempt a
load.
Initiate an INIT ELEM STATUS
test (see"Internal tests" on page 47).
The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
Attempt an EMPTY PICKER test
(see "Internal tests" on page 47).
If unsuccessful, contact your support
representative.
Remove and then re-insert the disk.
If unsuccessful, the jukebox mailslot
sensors may have failed. Contact
your service representative.
Press CANCEL. Attempt to eject the
disk again.
If the light bar on the control panel
is amber, cycle power to the jukebox
and try to eject the disk again when
READY displays.
If there is no disk in the mailslot and
this error message repeats, contact
your service representative.
Troubleshooting
55