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Toshiba M500 User Manual

Satellite
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Satellite M500
Satellite M500D

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Summary of Contents for Toshiba M500

  • Page 1 User’s Manual Satellite M500 Satellite M500D...

  • Page 2: Table Of Contents

    Conventions ................... xxvii C h a pt er 1 Introduction Equipment checklist ..............1-1 Special features ................1-8 TOSHIBA Value Added Package ..........1-11 Utilities and Applications .............. 1-12 Options ................... 1-16 C h a pt er 2 The Grand Tour Front with the display closed ............
  • Page 3 Using the Face Recognition ............4-14 Using the optical disc drive ............4-17 Writing CD/DVDs on DVD Super Multi Double Layer drive ..4-25 Video ....................4-31 TOSHIBA DVD PLAYER ..............4-33 Media care ..................4-34 Sound system ................4-36 Modem .................... 4-38 Wireless communications ............
  • Page 4 Soft keys: Fn key combinations ..........5-2 Hot keys ..................5-3 Windows special keys ..............5-5 ® Keypad overlay ................5-6 Generating ASCII characters ............5-7 C h a pt er 6 Power and Power-Up Modes Power conditions ................6-1 Power indicators ................

  • Page 5: Troubleshooting

    C h a pt er 9 Troubleshooting Problem solving process .............. 9-1 Hardware and system checklist ........... 9-3 TOSHIBA support ................9-20 Specifications App end ix A Display Controller App end ix B Wireless LAN App end ix C AC Power Cord and Connectors...
  • Page 6 © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 7: Fcc Information

    Dolby is a registered trademark of Dolby Laboratories. ExpressCard is a trade mark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Labelflash™ is a trademark of YAMAHA CORPORATION. Memory Stick, and Memory Stick PRO are registered trademarks of Sony Corporation.
  • Page 8 Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, serial port, parallel port, PS/2...
  • Page 9 Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 N e t w o r k Co mp a t ib ility S t a t e me n t This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121.
  • Page 11 A06-5003201 A05-0413001 This label is located on the module. A06-5003201 A05-0025001 This label is located on the module. User ’s Manual...
  • Page 12 FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 13 D i s co n n e ct i o n If you should ever decide to permanently disconnect your modem from its present line, call the telephone company and let them know of this change. Fa x br an d i n g The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or...
  • Page 14 2. The user manual of analog equipment must contain the equipment’s Ringer Equivalence Number (REN) and an explanation notice similar to the following: The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your computer’s user’s manual. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
  • Page 15 In addition to satisfactory line conditions a modem can only work properly if: a/ it is compatible with the modem at the other end of the call; and b/ the application using the modem is compatible with the application at the other end of the call such as accessing the Internet requires suitable software in addition to a modem.
  • Page 16 Number to program into computer: 0 9 8 7 6 5 4 3 2 1 Note that where DTMF dialing is used, the numbers should be entered normally. The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal.
  • Page 17 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http:// eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. D i sp os al o f b a t te r ie s a n d /o r a c cu m u l at o r s...

  • Page 18: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA. is a partner in the Environmental Protection Agency’s (EPA) Energy Star Program and has designed this computer to meet the latest Energy Star guidelines for energy efficiency.

  • Page 19: Optical Disc Drive Safety Instructions

    Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. P an as on i c D V D Su pe r Mu l t i (+R D o u b le La y e r ) U J 8 9 0 A /U J 8 9 0 E T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 20 H i t achi - LG D a t a S t o r a g e, In c . D V D Su pe r Mu l t i (+R D o u b le La y e r ) GT 2 0 N /GT 2 0 F T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 21 H i t achi - LG D a t a S t o r a g e, In c . D V D Su pe r Mu l t i (+R D o u b le La y e r ) GA 1 0 F T he DVD Super Multi Double Layer drive employs a laser system.
  • Page 22 International Precaution CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the manual carefully and keep it for your future reference. In case of any trouble with this model, contact your nearest AUTHORIZED service center.
  • Page 23 ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket betyder, at der anvendes laserstrlier af svageste klasse, og at man ikke på apparatets yderside kan bilve udsat for utilladellg kraftig stråling. APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT KENDSKAB TIL APPARATER MED LASERSTRÅLER!

  • Page 24: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to thecomputer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 25 S t r ess i n ju r y Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. H e at i n ju r y Avoid prolonged physical contact with the computer.

  • Page 26: Manual Contents

    This manual tells how to set up and begin using your TOSHIBA Satellite M500/ M500D Series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

  • Page 27: Conventions

    Chapter 4, Operating Basics, includes instructions on using the following devices: TouchPad, Sound System, optical media drives, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs. Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys.
  • Page 28 K e y op er at io n Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.

  • Page 29: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
  • Page 30 TOSHIBA Assist TOSHIBA ConfigFree™ TOSHIBA HDD Protection TOSHIBA Disc Creator Face Recognition* TOSHIBA USB Sleep and Charge Utility* Bluetooth Stack for Windows by TOSHIBA* TOSHIBA PC Health Monitor Fingerprint Utility (Can be used only for Fingerprint utility models) Windows Mobility Center ®...
  • Page 31 Built-in Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Utilities PC Diagnostic Tool.
  • Page 32 Introduction Power Battery Pack Your computer is powered by a rechargeable lithium-ion battery pack. RTC Battery The internal RTC battery backs up the Real Time Clock and calendar. AC Adaptor The AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord that will either have a 2-pin or 3-pin plug enclosure.

  • Page 33: Optical Disc Drive

    Introduction Optical disc drive DVD Super Multi Some models are equipped with a full-size DVD (+-R DL) drive Super Multi (+R DL) drive module that allows you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed.
  • Page 34 Introduction Display panel You can confirm the number of fingers you (continued) can use by clicking Start Computer System properties Pen and Touch Graphics Controller Graphics controller maximizes display performance. Refer to Appendix B, Display Controller for more information. Keyboard Built-In Internal keyboard compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated...
  • Page 35 Introduction Sound System A Windows Sound System that provides ® speakers as well as jacks for an external microphone and headphones. Special harman/kardon sound system (depending on the model you purchased). Headphone (S/P This jack outputs analog audio signals. This jack DIF) jack can be used also as S/P DIF jack and enables connection of optical digital correspondence...

  • Page 36: Special Features

    F ingerprint authentication (not available on all models) Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program.
  • Page 37 Chapter 4, Operating Basics for details. T he TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. T OSHIBA HDD Protection cannot be used in models that are equipped with SSD.
  • Page 38 7 operating system and it works for all ® USB ports. TOSHIBA PC Health The TOSHIBA PC Health Monitor software Monitor program monitors computer system functions such as power consumption, the cooling system and HDD/SSD Alert. It alerts users of specific system conditions via pop-up messages.

  • Page 39: Toshiba Value Added Package

    Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with Saver the features of more various power supply managements. TOSHIBA Zooming This utility allows you to enlarge or reduce...

  • Page 40: Utilities And Applications

    This section describes pre-installed utilities and tells how to start them. For details on operations, refer to each utility’s online manual, help files or readme.txt files. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services. HW Setup...
  • Page 41 T he HDD (Hard Disk Drive) Password can be registered in the BIOS Setup. If you forget your HDD Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible...
  • Page 42 TOSHIBA SD Memory Utilities. TOSHIBA DVD-RAM TOSHIBA DVD-RAM Utility has a Physical Utility Format function and Write-Protect function to DVD-RAM. This utility is contained in the TOSHIBA Disc Creator setup module. To run TOSHIBA DVD-RAM Utility, click All Programs TOSHIBA CD&DVD Applications DVD-RAM Utility.

  • Page 43: Toshiba Utilities

    Alert functions to monitor the Disk Drive operating status and execute system backup. TOSHIBA eco Utility TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption. Furthermore, it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily, weekly, and monthly.

  • Page 44: Options

    A 1GB, 2GB, or 4GB memory module can be installed in the memory slot for a maximum of 8GB system memory. Use only PC2-6400* compatible DDRII memory modules. See your TOSHIBA dealer for details. * The availability of DDRII depends on the model you purchased.

  • Page 45: The Grand Tour

    TOSHIBA Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
  • Page 46 Wireless Communication Switch Slide this switch to the right of the computer to turn on the wireless communication. Slide it to the left to turn off the functions. T urn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.

  • Page 47: Left Side

    Left side The following figure shows the computer’s left side. Th e l e ft sid e o f th e co mp u t e r External Monitor Port ExpressCard Slot Cooling Vents Headphone (S/P DIF) Jack HDMI* Microphone Jack eSATA and USB Combo Port Universal Serial Bus (USB 2.0) Port * Provided with some models.
  • Page 48 ExpressCard Slot This slot allows you to insert an ExpressCard. An ExpressCard is a small, modular add-in card technology based on PCI Express and the Universal Serial Bus (USB) interface. The max. transmission rate is 2.5Gbps. ExpressCard/34 and ExpressCard/54 types are supported.

  • Page 49: Right Side

    Right side The following figure shows the computer’s right side. Th e r i g h t sid e o f t h e c o m p u te r ODD Indicator LAN Jack Eject Button Modem Jack* Emergency Eject Hole DC In Jack Optical Disk Drive Security Lock...
  • Page 50 Universal Serial Bus (USB 2.0) ports Two Universal Serial Bus (USB) ports comply with USB 2.0 standards, which enables data transfer speeds 40 times faster than the USB 1.1 standards. LAN Jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).
  • Page 51 DC In Jack DC IN 19V The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer. Security Lock A security cable attaches to this port. The optional security cable anchors your computer to a desk or other large object to deter theft.

  • Page 52: Underside

    Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. T h e u n d e r si d e o f t h e c o mp ut er Wireless LAN Module Cover Battery Pack Lock Cooling Vents...
  • Page 53 Battery Pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes. SIM card slot Located under the battery pack, the SIM card slot allows you install a standard 25mm Subscriber Identity Module (SIM) into your computer.

  • Page 54: Front With The Display Open

    Front with the display open This section shows the front of the computer with the display open. Refer to the appropriate illustration for details. To open the display, lift the front of the display. Position the display at a comfortable viewing angle. Th e f ro n t o f th e co m p u t e r w i t h t h e d i s p l a y o p en TouchPad Control Buttons Built-in Microphone*...
  • Page 55 TouchPad Control Buttons These let you select menu items or manipulate text and graphics designated by the on-screen pointer. Refer to the Using the TouchPad section in Chapter 4, Operating Basics. Fingerprint Sensor Just by swiping the finger against the fingerprint sensor, the following functions will be enabled: Log-on to Windows and access a securityenabled homepage through IE (Internet Explorer) Files and folders can be encrypted/decrypted and third party access...
  • Page 56 Button Press this button to change the TOSHIBA eco utility. This button changes “On” and “Off” of eco Mode. When eco Mode is “On”, the icon turns green. When eco Mode is “Off”, the icon turns gray.

  • Page 57: Optical Disc Drive

    Mute Button Press this button to Mute volume. (Provided with some models) Volume Button Press (+} to increase or (-) to decrease the volume. Optical Disc Drive An ATAPI interface controller is used for optical disc operation. When the computer is accessing a optical disc, an indicator on the drive glows. R e gi o n c o d e s f o r D V D d ri ve a n d m ed i a Optical disc drive and their associated media are manufactured according to the specifications of six marketing regions.

  • Page 58: Ac Adaptor

    D V D S u p er M u lt i d r iv e Do u b le L ay e r The full-size DVD Super Multi (+R DL) drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72”) or 8cm (3.15”) CD/DVDs at tray ODD and 12 cm (4.72”) CD/DVDs at slot ODD without using an adaptor.
  • Page 59 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 60 2-16 User ’s Manual...

  • Page 61: Getting Started

    TOSHIBA Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: All users should be sure to read the section Starting up for the first time. B e sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.

  • Page 62: Connecting The Ac Adaptor

    Power and Power-Up Modes. A lways use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 63 Getting Started Connect the power cord to the AC adaptor. Co n n e ctin g th e p o we r co r d to th e A C a dapt or (3- pi n plug ) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 64: Opening The Display

    Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. 1. Lift the panel up and adjust it to the best viewing angle for you. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.

  • Page 65: Turning On The Power

    Getting Started Turning on the power This section describes how to turn on the power. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Refer to the section Windows setup.

  • Page 66: Turning Off The Power

    Getting Started Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode. Sh u t D o wn m od e ( B o ot mo d e ) When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system’s main screen.
  • Page 67 Getting Started W hen the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options. T o restore operation from Sleep Mode, press the power button or press any key. The latter action works only if Wake-up on Keyboard is enabled in HW Setup.
  • Page 68 Getting Started You can also enable Sleep Mode by pressing Fn + F3. Refer to Chapter 5, Keyboard, for details. W hen the computer is shut down in Sleep Mode, the power indicator flashes orange. I f you are operating the computer on battery power, you can lengthen the operating time by turning it off into Hibernation Mode, as Sleep Mode consumes more power.
  • Page 69 Getting Started B enefits o f Hib e r n at io n Mo de The Hibernation Mode feature provides the following benefits: Saves data to the hard disk when the computer automatically shuts down because of a low battery. You can return to your previous working environment immediately when you turn on the computer.

  • Page 70: Restarting The Computer

    Getting Started Restarting the computer Certain conditions require that you reset the system. For example, if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. There are three ways to reset the computer system: 1.

  • Page 71: Create Optical Recovery Discs

    5. Double-click the Recovery Media Creator icon on your desktop, or select the application from Start menu. 6. After TOSHIBA Recovery Media Creator starts, select the type of media and the title you wish to copy to the media then click the Create button.

  • Page 72: Restoring The Preinstalled Software From Recovery Media

    1. Load the Recovery Media in the optional optical media drive and turn off the computer’s power. 2. Hold down the F12 key and turn on the power. When TOSHIBA Leading Innovation >>> appears, release the F12 key. 3. Use the upper or lower cursor key to select the CD/DVD in the display menu.

  • Page 73: Operating Basics

    TOSHIBA Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, optical media drives, sound system, modem, the wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.

  • Page 74: Using The Fingerprint Sensor

    Operating Basics Two buttons below the keyboard are used like the buttons on a mouse pointer. Press the left button to select a menu item or to manipulate text or graphics designated by the pointer. Press the right button to display a menu or other function depending on the software you are using.
  • Page 75 Operating Basics How t o s wip e t h e f in g e r Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you.
  • Page 76 Operating Basics Poi nts t o n o te a b o u t t h e f in g er p r in t se n s o r Failure to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate.
  • Page 77 Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 78 Utilities TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu is displayed. 3. “Are you sure you want to delete this template?” will be displayed on screen, click OK button. If you want to delete the other finger, repeat step 2,3.
  • Page 79 Operating Basics 2. User Account Control window is displayed when you click a Run as administrator. Select Allow on User Account Control window. 3. Swipe your enrolled finger. 4. Click Fingerprint control. 5. Click Delete All button in the lower right. 6.
  • Page 80 S i ng l e S i g n - O n fe atur e It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility and Single Sign-on feature prior to enabling and configuring the fingerprint Pre- OS feature.
  • Page 81 TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 82 St art ing t h e US B Sle e p a nd C h a r g e U ti l i ty To start the utility, click Start All Programs TOSHIBA Utilities USB Sleep and Charge. Enabl in g US B S le e p a n d C ha r g e This utility can be used to enable and disable the USB Sleep and Charge function.

  • Page 83: Using The Function Buttons

    AC adaptor is connected. Using the Function buttons This section describes the Function buttons. Seven buttons are provided with some models. Icon Function button *CD/None CD/DVD Launch TOSHIBA Launch Windows DVD PLAYER Media Player Play/Pause Play/Pause Play/Pause Previous...

  • Page 84: Using The Web Camera

    Operating Basics Using the Web Camera This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera. Web Camera LED* Web Camera* Built-in Microphone* * Provided with some models...
  • Page 85 Operating Basics Usi ng TO S HIB A We b Ca me r a A p p l i ca ti o n TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows 7 (anchored along the sidebar of your Windows 7 desktop);...

  • Page 86: Using The Microphone

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 87 Operating Basics TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
  • Page 88 To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start All Programs TOSHIBA Utilities Face Recognition. The Management screen is displayed. 2. Select a user which is deleted in the Management screen.

  • Page 89: Using The Optical Disc Drive

    Operating Basics 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another. n I f an error occurs during authentication, you will be returned to the Select Tiles screen.
  • Page 90 Operating Basics Loadi ng d i s c s To load a disc, follow the steps below and refer to the figures. 1. a. When the power is on, press the eject button to open the drawer slightly. E j ect But ton Pr e ssin g the ej ect butt on b.
  • Page 91 Operating Basics 2. Grasp the drawer gently and pull until it is fully opened. P u lling th e d r a we r o pen 3. Place the disc, label side up, in the drawer. In ser ting a d isc When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray.
  • Page 92 Operating Basics 4. Press gently at the centre of the disc until you feel it click into place. The disc should lie below the top of the spindle, flush with the spindle base. 5. Push the center of the drawer to close it. Press gently until it locks into place. If the disc is not seated properly when the drawer is closed, the disc might be damaged.
  • Page 93 Operating Basics S l o t - lo a d i n g o p t i c a l d is c d r i v e For computer with slot-loading optical disc drive, to load CD/DVD, please follow the steps below and refer to the figure.
  • Page 94 Operating Basics Rem ov in g d is c s To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer. Also, if the disc is spinning when you open the drawer, wait for it to stop before you remove it.
  • Page 95 Operating Basics S l o t - lo a d i n g o p t i c a l d is c d r i v e For computer with slot-loading optical disc drive, to load CD/DVD, please follow the steps below and refer to the figures.
  • Page 96 Operating Basics Optical Drive Auto Lock (Provided with some models) This function automatically locks the optical disc drive eject button if the computer detects any vibration or other shocks while running on the battery. This function prevents the disc tray from opening even if the eject button is pushed unexpectedly.

  • Page 97: Writing Cd/Dvds On Dvd Super Multi Double Layer Drive

    You can use the DVD Super Multi Double Layer drive to write data to either CD-R,CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM discs. The TOSHIBA Disc Creator is provided as writing software with this computer.
  • Page 98 DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
  • Page 99 Operating Basics DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R for Labelflash™: FUJIFILM CORPORATION DVD+R for Labelflash™: FUJIFILM CORPORATION D VD Super Multi Double Layer drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media).
  • Page 100 You should always write from the computer’s hard disk drive onto the CD/DVD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 101 Player’ function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. Do not use the “Disc Backup” function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection.
  • Page 102 ‘Disc Backup’ function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 103: Video

    Operating Basics Video You can record video using Corel DVD MovieFactory for TOSHIBA. When U s in g Co re l DV D M o vi eF ac to r y f o r TO S H I BA Ho w t o m a k e a L a b e l f la s h D V D Simplified steps for making a Labelflash DVD: 1.

  • Page 104: How To Learn More About Corel Dvd Moviefactory For Toshiba

    Operating Basics How to learn more about Corel DVD MovieFactory for TOSHIBA Please refer to the Help and Manual files for additional Corel DVD MovieFactory for TOSHIBA information. I m p o r t a n t in f o r ma t i o n f o r u se Note the following limitations when you write Video DVD: 1.

  • Page 105: Toshiba Dvd Player

    All Programs TOSHIBA DVD PLAYER TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Not es o n u s e Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video titles.

  • Page 106: Media Care

    Please view DVD Video during times when there is no recording prescheduled. The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”. It is recommended the AC adaptor be connected when playing DVD-Video.
  • Page 107 Operating Basics 7. If your CD’s or DVD’s become dusty or dirty, wipe them with a clean dry cloth from the center hole outwards - do not wipe in a circular direction. If necessary, you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine, thinner or any similar cleaning solution.

  • Page 108: Sound System

    Operating Basics Sound system This section describes some of the audio control functions. Adj ustin g Sy s te m Vo lu me You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1.
  • Page 109 Operating Basics Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected the Microphone to record sound. I nfor mat io n Click the Information button to view hardware information, software information, and language setting.

  • Page 110: Modem

    To select a region, follow the steps below. 1. Click Start All Programs TOSHIBA Networking Modem Region Select. Do not use the Country/Region Select function in the Modem setup utility in the Control Panel if the function is available.
  • Page 111 Operating Basics Pro pert ie s me n u Click the icon with the secondary mouse button to display properties menu on the screen. Set ti ngs You can enable or disable the following settings: Au t o Ru n M o d e The Region Select utility starts automatically when you start up the operating system.
  • Page 112 Operating Basics Co nnect in g To connect the modem cable, follow the steps below. T he modular cable that comes with the computer must be used to connect a modem. Connect the end of the modular cable with the core to the computer.

  • Page 113: Wireless Communications

    Operating Basics Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. D o not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 114 TOSHIBA strongly recommend the customer to enable the encryption function. TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Bl uetoo t h St a c k f o r Win d ows b y TO S HI B A ®...

  • Page 115: Lan

    P r od u c t Su p p o r t The latest information regarding Operating System support, Language Support or available upgrades can be found on our web site http://www.toshiba-europe. com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.com in the United States.
  • Page 116 Operating Basics T he Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. T he Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or nose and so on).

  • Page 117: Cleaning The Computer

    The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. Before moving the computer, it recommends changing the function of TOSHIBA HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter.

  • Page 118: Using The Hard Disk Drive (Hdd) Protection

    Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged.
  • Page 119 Operating Basics TOSHI BA HD D Pro te c tio n P r o p er ti e s You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start...

  • Page 120: Using The Touchscreen (Provided With Some Models)

    Operating Basics Det ail s To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. De te c t io n L e v e l A m p li f ic a t i o n...
  • Page 121 Operating Basics Do not apply too much pressure to the touchscreen. Do not touch the touchscreen with a wet finger or any wet objects. Keep sensor surface dry and free of water vapor. Do not touch the sensor with a soiled finger. Do not place heavy objects on the machine.
  • Page 122 Operating Basics Tou chscr een g e s t u re s Windows Gesture Action Diagram Usage Tapping Click Lightly tapping on an object in the screen performs the same function as a mouse click. A double tap is the same as a double click.
  • Page 123 Operating Basics Windows Gesture Action Diagram Usage Expanding Zoom In Touching the screen with two fingers close together and spreading them out allows for you to zoom in. Rotating Rotation Touching two points on an image and moving your fingers in a twisting motion allows you to rotate images.
  • Page 124 Operating Basics 4-52 User ’s Manual...

  • Page 125: The Keyboard

    TOSHIBA Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard. By pressing some keys in combination, all the 104/105-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with.

  • Page 126: Soft Keys: Fn Key Combinations

    The Keyboard F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed.

  • Page 127: Hot Keys

    The Keyboard Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the Keypad overlay section in this chapter for more information on how to operate these keys.
  • Page 128 Number Lock: Enables or disables the Number Lock function. Scroll Lock: Enables or disables the Scroll Lock function. Zoom: Changes the display resolution. TOSHIBA Zooming Utility (reduce): Reduces the icon size on the desktop or the font size within one of the supported application windows. User’s Manual...

  • Page 129: Windows ® Special Keys

    Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an “F number” key. To start the...

  • Page 130: Keypad Overlay

    The Keyboard Keypad overlay Your computer’s keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one. The keys in the centre of the keyboard with gray letters make up the numeric keypad overlay. The overlay provides the same functions as the numeric keypad on the 104/105-key enhanced keyboard described previously.

  • Page 131: Generating Ascii Characters

    The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off.
  • Page 132 The Keyboard User’s Manual...

  • Page 133: Power And Power-Up Modes

    TOSHIBA Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.

  • Page 134: Power Indicators

    Power and Power-Up Modes Table Power conditions Power On Power off (no operation) Universal AC Battery charge is • Operates adaptor not above low battery • LED: Battery off connected trigger point Battery charge is • Operates below low battery •...

  • Page 135: Battery Types

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. D o not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost. When...

  • Page 136: Real Time Clock Battery

    The computer’s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the...

  • Page 137: Care And Use Of The Battery Pack

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.

  • Page 138: Charging The Batteries

    Power and Power-Up Modes Charging the batteries When the power in the battery pack becomes low, the Battery indicator flashes orange indicating that only a few minutes of battery power remain. If you continue to use the computer while the Battery indicator flashes, the computer enables Hibernation Mode (so you don’t lose data) and automatically turns off.

  • Page 139: Monitoring Battery Capacity

    Power and Power-Up Modes The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.

  • Page 140: Maximizing Battery Operating Time

    Power and Power-Up Modes Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: CPU processing speed (Depends on the model you purchased) Screen brightness Cooling method (Depends on the model you purchased) System Sleep Mode...

  • Page 141: Replacing The Battery Pack

    Power and Power-Up Modes Extending battery life To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below.
  • Page 142 Power and Power-Up Modes W hen handling battery packs, do not short-circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack. D o not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lost.

  • Page 143: Starting The Computer By Password

    Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. D o not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 144: Power-Up Modes

    Power and Power-Up Modes 2. Enter the password. 3. Press Enter. If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry. or if available Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power on Security.

  • Page 145: Hw Setup

    TOSHIBA Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click...

  • Page 146: User Password

    HW Setup Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Un-registers an existing password Registered Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is displayed...

  • Page 147: Legacy Usb Support

    HW Setup Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function.

  • Page 148: Keyboard Backlight

    HW Setup Illumination Illumination ON/OFF This feature allows you to set the conditions around the illumination LED. On (Default). Off. Keyboard Backlight This feature allows you to set the conditions around the keyboard backlight LED. Auto Keyboard backlight will be on when hit any key. After [Backlight Lighting Time], backlight will be off.

  • Page 149: Optional Devices

    Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes connection or installation of the following devices, which are available from your TOSHIBA dealer: Cards/memory ExpressCard SD (Secure Digital) / SDHC (Secure Digital High Capacity) / MMC (Multi...

  • Page 150: Expresscard Slot

    Optional Devices ExpressCard Slot The computer is equipped with an ExpressCard slot that can accommodate one ExpressCard. Inserting an ExpressCard One ExpressCard connector is located on the left side of the computer. The computer’s hot-install feature lets you install ExpressCard while the computer’s power is on.

  • Page 151: Removing An Expresscard

    Optional Devices Removing an ExpressCard B efore removing an ExpressCard, make sure that any applications or system services do not use the card. B e sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below.

  • Page 152: Memory Cards

    Optional Devices Memory cards SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory. Card Type Capacities up to 2GB...

  • Page 153: Installing A Memory Card

    Optional Devices Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Inserting a memory card Be sure the memory card is oriented properly before you insert it. If Windows® fails to read the card, remove it then re-insert it.

  • Page 154: Removing A Memory Card

    Optional Devices Removing a memory card To remove a memory card, follow the steps below: 1. Click the Safety Remove Hardware and Eject Media icon on the Taskbar. 2. Select a device, then click the Stop button. A confirmation dialog may appear, depending on how the device is registered with the system;...

  • Page 155: Memory Expansion

    RAM. This section describes how to install and remove a memory module. U se only memory modules approved by TOSHIBA. D o not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost.

  • Page 156: Installing A Memory Module

    Optional Devices Installing a memory module Follow the steps below to install a memory module. 1. Set the computer to boot mode and turn off the power. 2. Remove all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack (refer to Chapter Power and Power-Up Modes).
  • Page 157 Optional Devices 7. Push the module down so it lies flat. Latches on either side will click into place to secure the module. Installing the memory module 8. Seat the cover and secure it with the screws. 9. Replace the battery pack as described in Chapter 6, Power and Power-Up Modes.

  • Page 158: Removing A Memory Module

    Optional Devices Removing a memory module To remove the memory module, make sure the computer is in boot mode then: 1. Be sure the power is off and all cables are disconnected from thecomputer. 2. Turn the computer upside down and remove the battery and the screws securing the memory module cover.

  • Page 159: Additional Battery Pack

    Optional Devices Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Refer to Chapter 6, Power and Power-Up Modes.

  • Page 160: Setting For Display Video On Hdmi

    Optional Devices 1. Plug one end of the HDMI cable into the HDMI port of the HDMI device. HDMI Port Connecting a HDMI cable 2. Plug the other end of the HDMI cable into the HDMI out port on your computer.

  • Page 161: Security Lock

    Optional Devices Settings for audio on HDMI To set the audio device to use the HDMI, follow the steps below. 1. Click Start. 2. Click Control Panel. 3. Click Hardware and Sound. 4. Click Sound. 5. Click Digital Output Device (HDMI). 6.
  • Page 162 Optional Devices 8-14 User’s Manual...

  • Page 163: Problem Solving Process

    TOSHIBA Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.
  • Page 164 Troubleshooting Pr eli m i na ry c he c k l i s t Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 165: Hardware And System Checklist

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 166 If the self test is successful, the computer tries to load the operating system, depending on how the Boot Priority is set in the TOSHIBA HW Setup program. If any of the following conditions are present, the self test failed: The computer stops and does not proceed to display information or messages except the TOSHIBA logo.
  • Page 167 Troubleshooting Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking. blinks orange. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service...
  • Page 168 Troubleshooting B at ter y If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn’t The battery may be discharged. Connect the AC power the computer adaptor to charge the battery.
  • Page 169 Troubleshooting D i sp o si n g of P C a nd P C b a t t e r i e s Discard this PC in accordance with applicable laws and regulations. For further information, contact your local government. This PC contains rechargeable batteries.
  • Page 170 Troubleshooting R eal Ti m e C lo c k Problem Procedure The BIOS setting and Charge in the RTC battery is exhausted or getting system date/time are low. You will need to set the date and time in the lost.
  • Page 171 If you see the screen blinking while playing DVD with playing a DVD subtitle on at Media Player, please use TOSHIBA DVD Player or Media Center to play DVD. H ar d d i s k d ri v e...
  • Page 172 “Restore Original Factory Image” from the drop-down menu. If you have not created “Recovery Media”, please contact TOSHIBA support for assistance. D VD Sup er M u lt i D o ub l e L a y e r d r i v e...
  • Page 173 Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording.
  • Page 174 Troubleshooting U SB f lo p p y d i s k e t t e d ri ve For more information, refer to Chapter 8, Optional devices. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.

  • Page 175: Touch Pad

    Troubleshooting Po i n ti n g de v i c e If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touch Pad Problem Procedure On-screen pointer The system might be busy. If the pointer is does not respond to shaped as an hourglass, wait for it to return to its Pad operation...
  • Page 176 Troubleshooting U SB Also refer to your USB device’s documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed.
  • Page 177 The setting of “USB Sleep and Charge function” “USB Sleep and may be [Disabled]. Change the setting to Charge function”. [Enabled] in the TOSHIBA USB Sleep and Charge utility. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 178 USB port that does not have the USB Sleep and Charge function-compatible icon ( or change the “USB Sleep and Charge function” setting to [Disabled] in the TOSHIBA USB Sleep and Charge Utility. The “USB WakeUp When “USB Sleep and Charge function” is set to function”...
  • Page 179 Troubleshooting So u n d sy s t e m Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. M o n i t o r Refer also to Chapter 8, Optional...
  • Page 180 Troubleshooting Problem Procedure Communication is The computer will automatically cut off cut off unexpectedly communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. A CONNECT display Check the error control setting in your is quickly replaced communications application.
  • Page 181 If problems persist, contact your dealer. Fingerprint Pre-OS Please use TOSHIBA HW Setup to register the feature or Single User Password if it was not registered. Sign On feature...

  • Page 182: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. B ef o r e y ou c a l l Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first.
  • Page 183 Wh er e t o wri t e If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe In Europe Australia Germany &...
  • Page 184 Troubleshooting 9-22 User ’s Manual...

  • Page 185: Environmental Requirements

    TOSHIBA Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...
  • Page 186 Specifications Type of dialling Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication Data: Full duplex System Fax: Half duplex Communication Data V.21/V.22/V.22bis/V.32/ protocol ITU-T-Rec V.32bis/V.34/V.90/V.92 (Former CCITT) Bell 103/212A Fax: V.17/V.29/V.27ter/V.21 ch2 ITU-T-Rec (Former CCITT) Communication Speed Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/...
  • Page 187 TOSHIBA Appendix B Display Controller Display Controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.
  • Page 188 Display Controller User ’s Manual...

  • Page 189: Wireless Lan

    Appendix C Wireless LAN Card Specifications Form Factor Mini PCI TypeIII Compatibility IEEE 802.11 Standard for Wireless LANs W i-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance. Network Operating Windows Networking ®...

  • Page 190: Radio Characteristics

    Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 191 Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.

  • Page 192: User 'S Manual

    Wireless LAN User ’s Manual...

  • Page 193: Ac Power Cord And Connectors

    Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters Wire size:...

  • Page 194: Usa And Canada

    AC Power Cord and Connectors In Europe, power cords must be VDE type, H05VVH2-F and two conductor. For the United States and Canada, plug configuration must be a 2-15P (250 V) or 1-15P (125 V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 195: Toshiba Pc Health Monitor

    Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region. Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 196: Starting The Toshiba Pc Health Monitor

    PC checked by a Toshiba Authorized Service Provider. If you must use the PC for a short period of time before taking it to the Toshiba Authorized Service Provider, we recommend you change the cooling method setting.
  • Page 197 TOSHIBA PC Health Monitor This PC Cooling Performance Diagnostic Tool does not in any way expand or modify Toshiba’s obligations under its standard limited warranty. Toshiba’s standard limited warranty terms and limitations apply. * If another message is displayed, follow the instructions displayed on screen.
  • Page 198 TOSHIBA PC Health Monitor User ’s Manual...
  • Page 199 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at www. pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.

  • Page 200: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 201: Copy Protection

    Legal Footnotes Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.
  • Page 202 Legal Footnotes Images All images are simulated for purposes of illustration. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
  • Page 203 TOSHIBA Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange...
  • Page 204 Glossary HDMI: high definition multimedia interface HDMI-CEC: high definition multimedia interface consumer electronics control IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card...
  • Page 205 Glossary alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
  • Page 206 Glossary cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also L1 cache, L2 cache. capacity: The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive.
  • Page 207 Glossary computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information. configuration: The specific components in your system (such as the terminal, printer, and disk drives) and the settings that define how your system works. You use the HW Setup program to control your system configuration.
  • Page 208 Glossary documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as well as system functions. double click: To press and release the pointing device’s primary button rapidly twice without moving the pointing device.
  • Page 209 The computer’s feature in which certain keys in combination with the extended function key, FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. User ’s Manual...
  • Page 210 Glossary icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices.
  • Page 211 Glossary Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets. main board: See motherboard.
  • Page 212 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. Glossary-14...
  • Page 213 FCC regulates the amount of signals a computing device can allow past its shielding. A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use. TOSHIBA portable computers comply with Class B computing device regulations.
  • Page 214 (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 215 ExpressCard, 8-2 additional, 8-11 inserting, 8-2 Bluetooth, 1-8 problems, 9-19 Bluetooth Stack for Windows® by removing, 8-3 TOSHIBA, 4-42 External monitor, 1-6, 2-3, 8-11 Boot Priority, 7-2 problems, 9-17 Cleaning the computer, 4-45 Fingerprint sensor, 2-10 Cooling vents, 2-3 problems, 9-19...
  • Page 216 TOSHIBA Floppy diskette care, 4-35 Output, 5-3 Fn + 1 (TOSHIBA Zooming Utility Power plan, 5-3 reduce), 5-4 Scroll Lock, 5-4 Fn + 2 (TOSHIBA Zooming Utility Sleep, 5-3 enlarge), 5-5 TOSHIBA Zooming Utility (en- Fn + ESC (Mute), 5-3...
  • Page 217 TOSHIBA connecting, 4-44 Shut Down mode (Boot disconnecting, 4-45 mode), 3-6 problems, 9-18 Sleep Mode, 3-6 system auto off, 6-12 turning off, 3-6 turning on, 3-5 Media care, 4-34 Power-up modes, 6-12 CD/DVDs, 4-34 Problems Floppy diskettes, 4-35 AC power, 9-5...
  • Page 218 TOSHIBA Assist, 1-12 TOSHIBA Components Common Driver, 1-11 Web Camera, 2-10 TOSHIBA ConfigFree, 1-15 using, 4-12 TOSHIBA Disc Creator, 1-14, 4-29 Wireless Communication TOSHIBA DVD Switch, 1-8, 4-41 PLAYER, 1-13, 4-33 Wireless LAN, 1-7, 4-41, 9-18 TOSHIBA DVD-RAM Utility, 1-14...

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