D-Link DNS-1100-04 Product Manual page 135

Appendix G - Warranty
Limited Software Warranty:
D-Link.warrants.that.the.software.portion.of.the.product.("Software").will.substantially.conform.to.D-Link's.then.current.functional.specifications.
for.the.Software,.as.set.forth.in.the.applicable.documentation,.from.the.date.of.original.retail.purchase.of.the.Software.for.a.period.of.ninety.(90).
days.("Software.Warranty.Period"),.provided.that.the.Software.is.properly.installed.on.approved.hardware.and.operated.as.contemplated.in.its.
documentation..D-Link.further.warrants.that,.during.the.Software.Warranty.Period,.the.magnetic.media.on.which.D-Link.delivers.the.Software.will.be.
free.of.physical.defects..The.customer's.sole.and.exclusive.remedy.and.the.entire.liability.of.D-Link.and.its.suppliers.under.this.Limited.Warranty.will.
be,.at.D-Link's.option,.to.replace.the.non-conforming.Software.(or.defective.media).with.software.that.substantially.conforms.to.D-Link's.functional.
specifications.for.the.Software.or.to.refund.the.portion.of.the.actual.purchase.price.paid.that.is.attributable.to.the.Software..Except.as.otherwise.
agreed.by.D-Link.in.writing,.the.replacement.Software.is.provided.only.to.the.original.licensee,.and.is.subject.to.the.terms.and.conditions.of.the.
license.granted.by.D-Link.for.the.Software..Replacement.Software.will.be.warranted.for.the.remainder.of.the.original.Warranty.Period.and.is.subject.
to.the.same.limitations.and.exclusions..If.a.material.non-conformance.is.incapable.of.correction,.or.if.D-Link.determines.in.its.sole.discretion.that.it.
is.not.practical.to.replace.the.non-conforming.Software,.the.price.paid.by.the.original.licensee.for.the.non-conforming.Software.will.be.refunded.by.
D-Link;.provided.that.the.non-conforming.Software.(and.all.copies.thereof ).is.first.returned.to.D-Link..The.license.granted.respecting.any.Software.
for.which.a.refund.is.given.automatically.terminates.
Non-Applicability of Warranty:
The.Limited.Warranty.provided.hereunder.for.Hardware.and.Software.portions.of.D-Link's.products.will.not.be.applied.to.and.does.not.cover.any.
refurbished.product.and.any.product.purchased.through.the.inventory.clearance.or.liquidation.sale.or.other.sales.in.which.D-Link,.the.sellers,.or.
the.liquidators.expressly.disclaim.their.warranty.obligation.pertaining.to.the.product.and.in.that.case,.the.product.is.being.sold."As-Is".without.any.
warranty.whatsoever.including,.without.limitation,.the.Limited.Warranty.as.described.herein,.notwithstanding.anything.stated.herein.to.the.contrary.
Submitting A Claim:
.The.customer.shall.return.the.product.to.the.original.purchase.point.based.on.its.return.policy..In.case.the.return.policy.period.has.expired.and.
the.product.is.within.warranty,.the.customer.shall.submit.a.claim.to.D-Link.as.outlined.below:
•. The. customer. must. submit. with. the. product. as. part. of. the. claim. a. written. description. of. the. Hardware. defect. or. Software.
nonconformance.in.sufficient.detail.to.allow.D-Link.to.confirm.the.same,.along.with.proof.of.purchase.of.the.product.(such.as.a.
copy.of.the.dated.purchase.invoice.for.the.product).if.the.product.is.not.registered.
•. The.customer.must.obtain.a.Case.ID.Number.from.D-Link.Technical.Support.(USA.1-877-453-5465.or.Canada.1-800-361-5265),.who.
will.attempt.to.assist.the.customer.in.resolving.any.suspected.defects.with.the.product..If.the.product.is.considered.defective,.the.
customer.must.obtain.a.Return.Material.Authorization.("RMA").number.by.completing.the.RMA.form..Enter.the.assigned.Case.ID.
Number.at.https://rma.dlink.com/.(USA.only).or.https://rma.dlink.ca.(Canada.only).
•. After.an.RMA.number.is.issued,.the.defective.product.must.be.packaged.securely.in.the.original.or.other.suitable.shipping.package.
to.ensure.that.it.will.not.be.damaged.in.transit,.and.the.RMA.number.must.be.prominently.marked.on.the.outside.of.the.package..
Do.not.include.any.manuals.or.accessories.in.the.shipping.package..D-Link.will.only.replace.the.defective.portion.of.the.product.
and.will.not.ship.back.any.accessories.
D-Link ShareCenter Pro 1100 User Manual 132