Automatic Callback - Toshiba DKT3220-SD - Digital Phone - Charcoal User Manual

Automatic Callback

When you reach a busy station, you can set Automatic Callback to have the system
monitor the busy extension and notify you when it becomes idle.
Automatic Callback can also place you in queue for an available outside line, if you
reach a line group in which all lines are busy. When a station or line becomes
available, the system rings your telephone. Then when you answer, it automatically
rings the intended destination. The amount of time the system will wait for an idle
destination is set in system programming. Automatic Callback is also known as "CO
Line Queuing."
To set Automatic Callback
1. If you hear busy tone after dialing an outside line access code or a station number,
press
tone resumes.
2. Hang up. You can make other calls while waiting.
3. When the called station or outside line becomes idle, your telephone rings with a
fast LED.
• If you called a busy station, the extension LED flashes green (incoming call)
• If you called a busy outside line, the extension LED flashes green (incoming
4. Answer within about three rings (can be programmed to ring up to three minutes)
to prevent the callback from being cancelled. After you answer, you hear success
tone, and the LED flashes green (in-use).
If you hear a busy tone after answering a callback, the called party is already on
another call or the line has already been seized or has received an incoming call.
Your request is not cancelled. You will be called again the next time a line becomes
idle.
If you were attempting to make an outside call, the telephone number is
automatically dialed, including the account code or override codes that were used.
To cancel ACB
Press
Strata CIX and CTX IPT/DKT Telephone
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Auto Callback
or
and the called number displays.
call rate). The seized line's number displays.
Auto Callback
or extension button +
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. Busy tone stops, followed by success tone, then busy
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Advanced Operation
Automatic Callback
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