HP C2655A - Deskjet 340 Color Inkjet Printer User Manual page 10

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Obtaining warranty service
To obtain warranty service, products must be returned to a service
facility designated by HP. Customer shall prepay shipping charges
for products returned to HP for warranty service and HP shall pay for
return of the products to customer. However, customer shall pay all
shipping charges, duties, and taxes for products returned to HP from
another country.
Returning your HP Infrared Adapter for service
If you need to ship your HP Infrared Adapter, be sure it is packed in
a protective carton. In-transit damage is not covered by the warranty.
We suggest that you always insure shipments.
You can help assure effective servicing of your HP Infrared Adapter
by following these guidelines:
1. If you determine that repair is required, please include the
following items when you return your HP Infrared Adapter for
service:
a. A brief description of symptoms for service personnel.
b. The serial number (if available) and product number of the
HP Infrared Adapter.
c. If purchased through an HP dealer, a copy of the sales slip or
other proof of purchase to establish the warranty
coverage period.
2. Include your name, address, and a phone number where you may
be reached during the day.
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