About This Document This document describes how to unpack the HP 9000 rp3410/rp3440 server, install additional components, start a server console session, power on the server, and boot the operating system. The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed.
Table 1 Publishing History Details (Continued) Document Operating Systems Manufacturing Supported Product Versions Publication Date Supported Part Number A7137-96001 HP-UX 11i v1 HP 9000 rp3410 and rp3440 April 2005 HP-UX 11i v1 HP 9000 rp3410 and rp3440 July 2004 Document Organization This guide is divided into the following sections.
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Server Hardware Information: http://docs.hp.com/hpux/hw/ Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools, is at the http://docs.hp.com/hpux/diag/ Web site. This site has manuals, tutorials, FAQs, and other reference material. Web Site for HP Technical Support: http://us-support2.external.hp.com/ Books about HP-UX Published by Prentice Hall...
Installing the System This chapter provides information on how to install the system. This chapter addresses the following topics: • “Introduction” on page 13 • “Unpacking and Inspecting the Server” on page 22 • “Installing Additional Components” on page 25 •...
Installing the System Introduction Server Views Figure 1-1, Figure 1-2, Figure 1-3, and Figure 1-4 show the front, rear, and pedestal-mount views of the HP 9000 rp3410 and rp3440 servers. Figure 1-1 HP 9000 rp3410/rp3440 Server (Front View) Figure 1-2 HP 9000 rp3410/rp3440 Server (Front View with Bezel Removed) Figure 1-3 HP 9000 rp3410/rp3440 Server (Rear View)
Installing the System Introduction Detailed Server Description The following sections list the main subsystems within the HP 9000 rp3410 and rp3440 servers. Features Table 1-1 lists the features of the HP 9000 rp3410 and rp3440 servers. Table 1-1 HP 9000 rp3410 and rp3440 Server Features Features rp340 rp3440...
Installing the System Introduction Firmware Firmware consists of many individually linked binary images that are bound together by a single framework at run time. Internally, the firmware employs a software database called a device tree to represent the structure of the hardware platform and to provide a means of associating software elements with hardware functionality.
Installing the System Introduction • If installing a hot-pluggable component, complete the required software intervention prior to removing the component. • If installing an assembly that is neither hot-swappable, nor hot-pluggable, disconnect the power cable from the external server power receptacle. WARNING Ensure that the server is powered off and all power sources are disconnected from the server prior to removing or installing server hardware unless you are removing...
Installing the System Introduction Figure 1-6 Control Panel Locator Button and LED Power Button Diagnostics LEDs Power System (Disabled) On/Off LED LAN System Additional Controls and Indicators The HP 9000 rp3410 or HP 9000 rp3440 server can have up to three low-voltage differential (LVD), 3.5 inch form factor hard disk drives (HDDs) installed.
Installing the System Introduction Optional Removable Media Drive The HP 9000 rp3410 or rp3440 server is delivered without a removable media drive. Either a DVD or CD-RW/DVD, drive may be added. Each of these optional devices has one activity LED. Figure 1-8 DVD–ROM or CD-RW/DVD-ROM LED Indicators Activity...
Installing the System Introduction Figure 1-9 Rear View VGA Port-disabled System Lock DO NOT USE Console/Remote/UPS ac Power Receptacle Console/Serial Port A (factory use only) PCI Slot 1 PCI Slot 2 PCI Slot 3 (rp3440 only) PCI Slot 4 LVD/SE SCSI USB Ports Serial Port B (rp3440...
Installing the System Unpacking and Inspecting the Server Installation Sequence and Checklist Follow the steps in Table 1-6 sequentially to ensure successful installation of the server. Table 1-6 Installation Sequence Checklist Step Description Completed Unpack and inspect the server shipping container; inventory the contents using the packing slip.
Installing the System Unpacking and Inspecting the Server Inspecting the Shipping Containers for Damage HP shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large dents.
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Installing the System Unpacking and Inspecting the Server Step 3. Break off any foam packaging which could prevent the lifter from being fully inserted under the server. Do not remove the foam packaging from the corners of the server. This foam is required to elevate the server and enable the forks of the lifter to be placed under the server.
Installing the System Installing Additional Components Installing Additional Components This section describes how to install server components that are not installed before delivery. Removing and Replacing Server Covers and Bezels To upgrade, remove, or replace most server components, you must first remove the covers from the server chassis.
Installing the System Installing Additional Components Figure 1-10 Release the Rack Latches Step 3. Slide the server out of the rack until the guide-rail release clips are visible. Insert the Server into the Rack To insert the server into the rack, follow these steps: Step 1.
Installing the System Installing Additional Components Figure 1-11 Removing and Replacing the Top Cover on a Rack-Mounted Server Step 3. Lift the cover off the server chassis. Replacing the Top Cover on a Rack-Mounted Server CAUTION Secure any wires or cables in the server so they will not get cut or interfere with the replacement of the cover.
Installing the System Installing Additional Components Step 2. Grasp the blue release lever and slide the cover toward the front of the server until the lever snaps into place. Figure 1-13 Closing the Top Cover Step 3. Slide the server into the rack enclosure and reconnect the power and external cables. Removing and Replacing the Front Bezel on a Rack-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive.
Installing the System Installing Additional Components Step 2. Rotate the front panel outward and lift it off the server chassis. Replacing the Front Bezel on a Rack-Mounted Server Step 1. Insert the bezel latches into the matching slots on the server chassis. Step 2.
Installing the System Installing Additional Components Figure 1-16 Removing the Side Cover on a Pedestal-Mounted Server Removing the Top Cover on Pedestal-Mounted Server To remove the top cover, follow these steps: Step 1. Turn the top cover lock keyswitch to the unlocked position. Step 2.
Installing the System Installing Additional Components Figure 1-17 Removing the Top Cover on a Pedestal-Mounted Server Step 4. Remove the top cover. CAUTION The server depends on the access panels being closed for proper cooling of internal components. Operating the server with the cover removed can cause the server to quickly overheat.
Installing the System Installing Additional Components Figure 1-18 Top Cover Alignment Mark To replace cover, align front edge here then slide forward Step 2. Place the top cover on the chassis and slide it toward the front of the server until the blue release lever snaps in place.
Installing the System Installing Additional Components Figure 1-20 Replacing the Side Cover on a Pedestal-Mounted Server Step 2. Close the cover until it snaps onto the server chassis. Removing and Replacing Front Bezel on a Pedestal-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel on a Pedestal-Mounted Server To remove the front bezel parts, follow these steps: Step 1.
Installing the System Installing Additional Components Figure 1-21 Removing the Front Bezel on a Pedestal-Mounted Server Step 2. Lift the bezel off the mounting tabs and away from the chassis. Replacing the Front Bezel on a Pedestal-Mounted Server To replace the front bezel parts, follow these steps: Step 1.
Installing the System Installing Additional Components Figure 1-22 Aligning the Pedestal Front Bezel Step 2. Rotate the bezel against the chassis so that it snaps into place. Installing Internal Hard Disk Drives This section provides information about installing additional internal hard disk drives. CAUTION A hot-pluggable device can require interaction with the operating server before the device can be safely installed into the server.
Installing the System Installing Additional Components Figure 1-23 Front View of the HP 9000 rp3410/rp3440 Server Control Panel DVD Drive LVD HDD 3 System Product Label (pull-out) LVD HDD 2 LVD HDD 1 Two additional hard disk drives can be added to the server in slots 2 and 3. Always use low profile disk drives (1 inch height) in HP 9000 rp3410 and rp3440 servers.
Installing the System Installing Additional Components Figure 1-24 Filler Removal from Slot 1 Step 3. Slide the hard disk drive into the slot until it is seated. Figure 1-25 Disk Drive Installation in Slot 3 Step 4. Close the drive ejector handle by pushing it down until it clicks. Step 5.
Installing the System Installing Additional Components a. Press the hard drive locking lever down into the locked position. b. Replace the cover and bezel. (See “Removing and Replacing Server Covers and Bezels” on page 25.) Figure 1-26 Hard Drive Lock Step 6.
Installing the System Installing Additional Components Installing a DVD Drive Install a DVD drive behind the front bezel. Ensure that the server is powered off and all power sources have been disconnected WARNING from the server prior to removing or replacing a removable media drive. Voltages are present at various locations within the server whenever an ac power source is connected.
Installing the System Installing Additional Components Installing the DVD Drive To install a DVD drive, follow these steps: Step 1. Power off the server and disconnect power and external cables. Step 2. Remove the front bezel and cover. (See “Removing and Replacing Server Covers and Bezels” on page 25.) Step 3.
Installing the System Installing Additional Components Figure 1-28 Airflow Guides Locations Processor Airflow Guide Memory Airflow Guide Front Portion of Processor Airflow Guide Removing and Replacing the Memory Airflow Guide Removing the Memory Airflow Guide Step 1. Power off the server and disconnect power and external cables. Step 2.
Installing the System Installing Additional Components Replacing the Memory Airflow Guide Step 1. Align the guides on both sides of the airflow guide with the slots on the chassis. Step 2. Insert the memory airflow guide in the slots. Step 3. Replace the cover. (See “Removing and Replacing the Top Cover on a Rack-Mounted Server” on page 26.) Removing and Replacing the Processor Airflow Guide Removing the Processor Airflow Guide...
Installing the System Installing Additional Components Figure 1-31 Removing Fans 1A and 1B Fan 1A Fan 1B Step 6. Grasp system fan 1B and lift it from its socket (Figure 1-31). Step 7. Remove the memory airflow guide. “Removing the Memory Airflow Guide” on page 41 Step 8.
Installing the System Installing Additional Components Figure 1-32 Open the Release Clip Step 9. Disconnect the power cable connected to the guide from the system board by squeezing the clips. Step 10. Lift the front portion of the processor airflow guide out of the server. Figure 1-33 Remove the Front Portion of the Processor Airflow Guide Chapter 1...
Installing the System Installing Additional Components Replacing the Processor Airflow Guide Step 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide over the release latch post and snap it in place.
Installing the System Installing Additional Components Installing Additional System Memory The server has 12 memory sockets for installing DDR SDRAM memory modules. System memory DIMMs are located on the system board. Ensure that the server is powered off and all power sources have been disconnected WARNING from the server prior to removing or replacing system memory.
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Installing the System Installing Additional Components Memory Loading Rules and Performance Guidelines • DIMMs must be installed in server load sequence (the first DIMM must be in the first slot, the second DIMM must be in the second slot, and so on). •...
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Installing the System Installing Additional Components In order to use the chip spare functionality, only DIMMs built with x4 SDRAM parts can be used, and these DIMMs must be loaded in quads (two DIMMs per memory cell, loaded in the same location in each memory cell).
Installing the System Installing Additional Components Figure 1-36 Inserting DIMM into Connector Step 6. Replace the memory airflow guide. (See “Replacing the Memory Airflow Guide” on page 42.) Step 7. Replace the server cover. (See “Removing and Replacing the Top Cover on a Rack-Mounted Server” on page 26.) Step 8.
Installing the System Installing Additional Components Step 3. Lift up on the PCI card cage release lever and the back edge of the PCI card cage and lift the PCI card cage out of the server. Figure 1-37 Removing the PCI Card Cage Step 4.
Installing the System Installing Additional Components Figure 1-38 Removing the PCI Card Cage Cover Step 5. Unscrew the bulkhead screw that holds the accessory card holder (if installed) in place. Step 6. The PCI slots are now accessible for installation of additional cards. Replacing the PCI Card Cage To replace the PCI card cage, follow these steps: Step 1.
Installing the System Installing Additional Components Failure to observe this warning can result in personal injury or damage to equipment. CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. Carefully read the following information concerning PCI slot configuration.
Installing the System Installing Additional Components Step 8. Verify the PCI card installation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment to exercise the card added. Installing an Additional Power Supply The supported configuration of the HP 9000 rp3410 and rp3440 servers requires a minimum of one power supply to be installed.
Installing the System Installing Additional Components Figure 1-41 Replacing the Power Supply Power Supply Power Supply 1 Step 4. Push in on the power supply release lever to lock the retaining clip in place. Step 5. Replace the front bezel. (See “Removing and Replacing Front Bezel on a Pedestal-Mounted Server” on page 33.) Step 6.
Installing the System Installing Additional Components Failure to properly complete the steps in this procedure will result in erratic server behavior or CAUTION system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
Installing the System Installing Additional Components Protective covers can be installed to protect connector pins. These covers can be NOTE saved for future use. Step 7. Use the four locator posts on the heatsink and the turbo fan power cable to properly align the fan and dual processor module on the system board.
Installing the System Installing Additional Components Figure 1-44 Locking the Dual Processor Module in Place CPU Install Tool (2.5 mm Driver/Allen Wrench) Step 9. Slide the sequencing retainer plate toward the front of the server. Figure 1-45 Slide the Sequencing Retainer Plate Step 10.
Installing the System Installing Additional Components Figure 1-46 Secure the Captive Screws CPU Install Tool (Torx T15) Step 11. Locate the two power pod module shims on the system board. (On servers delivered with only one dual processor module installed, the power module shims are held in place by screws with plastic spacers over the threads.) Remove the holding screws and discard the plastic spacers.
Installing the System Installing Additional Components Figure 1-48 Aligning the Processor Module Power Pod Step 13. Align the two mounting screw holes on the power pod module with the screw holes in the shims on the system board’s metal mounting bracket. Screw in the power pod module mounting screws. (Use the screws removed in step 11.) Chapter 1...
Installing the System Installing Additional Components Figure 1-49 Install the Processor Module Power Pod Mounting Screws Step 14. Connect the power pod cable to the power connector on the system board. Chapter 1...
Installing the System Installing Additional Components CAUTION Turbo fan power cables can be damaged if pinched between the heatsink posts and the processor airflow guide. Ensure that the cables are below the top surface of the heatsink posts before installing the processor airflow guide. Step 15.
Installing the System Installing Additional Components Replacing the System Battery The server has two batteries. The main system battery is located on the system board. The other battery is located on the underside of the iLO MP card. Battery Notice This product contains a Lithium battery (HP part number 1420-0386).
Installing the System Installing Additional Components Figure 1-52 Replacing the System Battery Step 7. Replace the cover. (See “Removing and Replacing Server Covers and Bezels” on page 25 for instructions.) Step 8. Reconnect power and external cables and turn on the server. Step 9.
Installing the System Installing the Server Into a Rack, Non-HP Rack, or Pedestal Installing the Server Into a Rack, Non-HP Rack, or Pedestal The following information describes how to install the server into an HP rack. Information is also provided on approved non-HP rack and pedestal-mounted alternatives.
Installing the System Connecting the Cables Connecting the Cables This section describes the cables to connect to power the server and to provide LAN connectivity for the server. AC Input Power The server comes with one or two power supplies installed. A power supply includes an ac input connector which is rated for 200 to 240 VAC at 13 amps.
Installing the System Connecting the Cables Applying Standby Power to the Server To apply standby power to the server, follow these steps: Step 1. If the server has one power supply installed in slot P1, plug the power cord into that receptacle. Plug the other end of the power cord into an appropriate outlet.
Installing the System Console Setup Console Setup This section describes how to set up and start a console session on the server and includes the following steps: • Determine the physical access method to connect cables. There are two physical connections to the iLO —...
Installing the System Console Setup Setup Flowchart Use this flowchart as a guide to assist in the iLO MP setup process. Figure 1-54 iLO MP Setup Flowchart and IP address and IP address Chapter 1...
Installing the System Console Setup Preparation You must perform the following tasks before you can configure the iLO MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method.
Installing the System Console Setup Table 1-9 LAN Configuration Methods (Continued) RS-232 Serial Port DHCP LAN Configuration Method (iLO MP LC command) ARP Ping ARP Ping, RS-232 serial port, or remote/modem port RS-232 serial port, or remote/modem port RS-232 serial port, remote/modem port, or ARP Ping Cannot set up the LAN.
Installing the System Console Setup ARP Ping operational issues include the following: • You can use ARP Ping regardless of the status of DHCP, unless an IP address has ever been acquired using DHCP • When ARP Ping is successful, DHCP status is disabled •...
Installing the System Console Setup For example: arp -s 192.0.2.1 00-00-0c-07-ac-00 Step 6. At the DOS prompt, enter ping followed by the IP address to verify that the iLO MP LAN port is configured with the appropriate IP address. The destination address is the IP address that is mapped to the MP MAC address.
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Installing the System Console Setup IMPORTANT Do not use hpterm and vt100 terminal types at the same time. There are many different emulation software applications. Consult the help section of your emulation software application for instructions on how to configure the software options. Step 3.
Installing the System Console Setup Logging In to the iLO MP To log in to the iLO MP, follow these steps: Step 1. Access the iLO MP using the LAN, RS-232 serial port, telnet, SSH, or Web method. The iLO MP login prompt displays.
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Installing the System Console Setup To modify default account configuration settings, follow these steps: Step 1. Log in as the administrator. You must log in as the administrator in order to modify default user configuration settings. Step 2. To modify default passwords, follow these steps: a.
Installing the System Accessing the Host Console Accessing the Host Console This section describes the different ways to access the host console of the server. Accessing the Host Console With the TUI - CO Command This section describes the steps to access the host console using the text user interface (TUI). To access the host console through the iLO MP, follow these steps: Step 1.
Installing the System Accessing the Host Console Step 3. Click . The page displays after login. Sign In Status Summary Figure 1-56 Status Summary Page Function Tabs Navigation Bar Display Screen Step 4. Select the Web interface functions by clicking the tabs at the top of the page.
Installing the System Powering ON and Powering OFF IMPORTANT The server console output does not display on the console device screen until the server boots to the BCH . Start a console session using the RS-232 serial port method to view console Main Menu output prior to booting to the BCH or to access the iLO MP.
Installing the System Powering ON and Powering OFF If the power restore feature is set to Always On through the iLO MP PR command, the server NOTE automatically powers on to the full power state when the power cord is plugged in to the server. Powering On the Server Power on the server to full power using the following methods if the server is in the standby power state: •...
Installing the System Booting the Operating System Step 1. Gracefully shut down the operating system. Step 2. Initiate a console session, and access the MP Main Menu Step 3. Enter CM to enable command mode. Step 4. Enter PC to use the remote power control command. Step 5.
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Installing the System Booting the Operating System • To shut down the HP-UX operating system, see “Shutting Down HP-UX” on page 83. Standard HP-UX Booting Using Boot Console Handler To the autoboot function is enabled, the server boots to the installed operating system. If autoboot is not enabled, the server enters the boot console handler (BCH).
Installing the System Booting the Operating System For details, see the shutdown (1M) manpage and follow these steps: Step 1. From the HP-UX command line, issue the shutdown command to shut down the HP-UX operating system. Step 2. Log in to HP-UX running on the server that you want to shut down. You should log in to the iLO MP for the server and use the menu to access the server Console...
Installing the System Troubleshooting Troubleshooting This section provides basic server troubleshooting information. It is designed to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping. Failures encountered during installation can be due to damage that occurred in transit.
Installing the System Troubleshooting Table 1-13 describes what happens when the server is on with the operating system running, and you press the power button. Table 1-13 Server Power Button Functions When Server is On and OS is Running Action Reaction One to three seconds System power turns off (software controlled power off).
Installing the System Troubleshooting • Offline Diagnostic Environment (ODE) Operating System Boots with Problems If the operating system is running and you are experiencing problems, use the following tools to help solve the problem: • LEDs • Error Messages and event logs Intermittent Server Problems You can usually trace intermittent problems that occur during installation to power source problems, a loose connector, or some other hardware problem.
Installing the System Troubleshooting 1. Check the monitor controls. Adjust contrast and brightness as required. 2. Inspect all power and interconnecting cables. Check that all console connectors are fully engaged. 3. Check that all iLO MP board connectors are fully engaged. 4.
Installing the System Troubleshooting Troubleshooting Using LEDs If you suspect a hardware failure during installation, the power and system LEDs, located on the front control panel, will help you identify the problem. The following sections describe their functions. You may want to back up your data or replace a component before it fails.
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Installing the System Troubleshooting Table 1-15 Control Panel LEDs and Switches (Continued) Name Function Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: •...
Installing the System Troubleshooting Power and System LEDs The power and system LEDs indicate the state of the system. When the system LED is blinking yellow or red, a problem exists. Table 1-16 provides system LED states. Table 1-16 System LED States System LED State ac power is off if power LED is off.
Installing the System Troubleshooting Table 1-17 lists the 10/100/1000 Base-T ethernet LAN connector LEDs. Table 1-17 10/100/1000 Base-T Ethernet LAN Connector LEDs Description 1000BT Blinking green: the 1000 MHz with ethernet protocol and twisted-pair wiring is enabled; off; no link. 100BT Blinking green: the 100 MHz with ethernet protocol and twisted-pair wiring is enabled;...
Installing the System Troubleshooting Information to Collect Before You Contact Support Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log.
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Installing the System Troubleshooting Chapter 1...
Index front bezel rack configuration airflow guides, remove and replace front panel ARP Ping LEDs and switches bezel Hot-Plug Disk Drives pedestal-mount, remove and replace LEDs rack-mount, remove and replace hot-pluggable disk drives booting installation HP-UX single-user mode LVM maintenance mode core iLO Manageability Card CM command...
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Index installing assigning with LC command pedestal system memory convert from rack mount installing mount power button toe-tag full state troubleshooting full state, defined console off state off state, defined hard drive PR command intermittent server problems problems methodology reset command See PR operating system standby state using power button...