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Lenovo 7DD1 Manual

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ThinkSystem SD535 V3
Messages and Codes Reference
Machine Types: 7DD1, 7DD8

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Summary of Contents for Lenovo 7DD1

  • Page 1 ThinkSystem SD535 V3 Messages and Codes Reference Machine Types: 7DD1, 7DD8...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (May 2024) ©...

  • Page 3: Table Of Contents

    LXPM V3 events organized by severity ..177 Chapter 2. XClarity Controller List of Lenovo XClarity Provisioning Manager V3 events ....5 events .
  • Page 4 ThinkSystem SD535 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM. – MA. Memory - Includes DIMMs, memory card, configuration settings, memory controller, redundant modes (mirroring, spare, etc), RAID memory, NVRAM, EPROM.
  • Page 7 – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. – WD. System management - Watchdog. • xxxx is an incrementing number of the Sub-System events set. •...
  • Page 8 ThinkSystem SD535 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0002L Power supply [arg1] in the enclosure (MTM-SN: [arg2])has failed. FQXSPPW0003L Power supply [arg1] in the enclosure (MTM-SN: [arg2])has failed.
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4009I Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3]. FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational...
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4012I User [arg1] made system [arg2] Encapsulation lite Mode. Informational Battery error was detected by RAID controller. The battery unit needs Informational FQXSPEM4013I replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) Informational FQXSPEM4014I The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4], [arg5]) FQXSPEM4015I...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4029I All PCIe slots on [arg1] may not be functional based upon your current Informational CPU population. FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue.
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2010I Bus [SensorElementName] has recovered from a Correctable Bus Informational Error. FQXSPIO4002I GPU Board Status was recovered by [arg1] of [arg1]. Informational FQXSPMA0022I Post Package Repair Success for [PhysicalMemoryElementName] on Informational Subsystem [MemoryElementName].
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1]. Informational FQXSPNM4024I IPv6 stateless auto-configuration enabled by user [arg1]. Informational FQXSPNM4025I IPv6 static IP configuration disabled by user [arg1].
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by Informational user [arg3]. FQXSPPP4006I The minimum power cap value changed from [arg1] watts to [arg2] Informational watts.
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4036I The server was powered off via push button. Informational FQXSPPP4037I The server was powered off when the watchdog expired. Informational FQXSPPP4038I The server stayed powered off because the power restore policy is set Informational to always off.
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2002I [PowerSupplyElementName] has returned to OK status. Informational FQXSPPW2003I Failure no longer predicted on [PowerSupplyElementName]. Informational FQXSPPW2006I [PowerSupplyElementName] has returned to a Normal Input State. Informational FQXSPPW2007I [PowerSupplyElementName] Configuration is OK. Informational FQXSPPW2008I [PowerSupplyElementName] has been turned on.
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2008I Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has recovered Informational from a fault. FQXSPSD2010I Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has been Informational removed. FQXSPSD2011I Failure no longer Predicted on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]).
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4016I Global Login Account Security set by user [arg1]: PasswordRequired= Informational [arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength= [arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8]. FQXSPSE4017I User [arg1] created. Informational FQXSPSE4018I User [arg1] removed. Informational FQXSPSE4019I User [arg1] password modified.
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4041I Security: Userid: [arg1] had [arg2] login failures from a SFTP client at Informational IP address [arg3]. FQXSPSE4042I The third-party password function [arg1] by user [arg2] from [arg3] at Informational IP address [arg4].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4065I SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. Informational Informational FQXSPSE4066I Security mode is modified from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. FQXSPSE4067I User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] Informational...
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4000I Management Controller Test Alert Generated by [arg1]. Informational Informational FQXSPSS4001I Server General Settings set by user [arg1]: Name=[arg2], Contact= [arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U- position=[arg7], Address=[arg8]. FQXSPSS4002I License key for [arg1] added by user [arg2].
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP4002I Flash of [arg1] from [arg2] failed for user [arg3]. Informational Informational FQXSPUP4006I Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4]. FQXSPUP4007I Violation access to XCC SPI flash is detected and isolated.
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4010I The new minimum power cap value exceeded the power cap value. Warning FQXSPPU0010G The Processor [ProcessorElementName] is operating in a Degraded Warning State due to [ProcessorElementName]. FQXSPPU0013G [ProcessorElementName] has correctable error.
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0003N A diagnostic interrupt has occurred on system Error [ComputerSystemElementName]. FQXSPIO0004L A bus timeout has occurred on bus [SensorElementName]. Error FQXSPIO0006N A software NMI has occurred on system Error [ComputerSystemElementName].

  • Page 30: List Of Xclarity Controller Events

    Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0061M Sensor [SensorElementName] has transitioned to critical from a less Error severe state. FQXSPPW0062M Sensor [SensorElementName] has transitioned to critical from a less Error severe state. FQXSPPW0063M Sensor [SensorElementName] has transitioned to critical from a less Error severe state.
  • Page 31 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 32 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 33 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start from [arg3] at IP address [arg4].
  • Page 34 Information only; no action is required. • FQXSPBR400AI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] completed. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and it completes. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 35 CIM Prefix: IMM CIM ID: 0259 User Action: Information only; no action is required. • FQXSPBR400EI: Neighbor group firmware update was initiated by user [arg1]. This message is for the user started a Federation update. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0260...
  • Page 36 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 37 2. If the problem issue still exist, check XCC Web GUI to see if the the temperature is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 38 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place,clean, and correctly installed. 3. Make sure that the room temperature is within operating specifications. • FQXSPCA2002I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
  • Page 39 Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0499 User Action: Information only; no action is required • FQXSPCA2017I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 40 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0128 User Action: Information only; no action is required. • FQXSPCN4002I: User [arg1] has terminated an active CLI console session. A user has terminated an active CLI console session Severity: Info Serviceable: No...
  • Page 41 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0318 User Action: Information only; no action is required. • FQXSPCN4006I: User [arg1] has terminated an active IPMI console session. A user has terminated an active IPMI console session Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 42 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers Severity: Info...
  • Page 43 CIM Prefix: IMM CIM ID: 0149 User Action: Information only; no action is required. • FQXSPDM4007I: User [arg1] has imported a signed certificate for the TKLM client from [arg2]. User imported a signed certificate for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 44 Information only; no action is required. • FQXSPEA0001J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60...
  • Page 45 CIM Prefix: PLAT CIM ID: 0523 User Action: Use Storcli or LSA to check if there is any warning or critical RAID event. • FQXSPEM4000I: The [arg1] on system [arg2] cleared by user [arg3]. This message is for the use case where a Management Controller Event Log on a system is cleared by a user.
  • Page 46 User Action: Information only; no action is required. • FQXSPEM4004I: SNMP [arg1] enabled by user [arg2] . A user enabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0073 User Action: Information only;...
  • Page 47 User Action: Information only; no action is required. • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0112 User Action: Information only;...
  • Page 48 • FQXSPEM4012I: User [arg1] made system [arg2] Encapsulation lite Mode. Encapsulation lite mode status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0201 User Action: Information only;...
  • Page 49 • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0205 User Action: Information only;...
  • Page 50 Information only; no action is required. • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0209 User Action:...
  • Page 51 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0212 User Action: Information only; no action is required. • FQXSPEM4025I: One or more virtual drive have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drive have problem Severity: Info Serviceable: No...
  • Page 52 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0220 User Action: Information only; no action is required. • FQXSPEM4029I: All PCIe slots on [arg1] may not be functional based upon your current CPU population.
  • Page 53 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0274 User Action: Information only; no action is required. • FQXSPEM4033I: Acoustic Mode [arg1] has been disengaged to allow adequate cooling. This message is for the use case where Acoustic Mode is disengaged. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 54 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0307 User Action: Information only; no action is required. • FQXSPEM4039I: Attempting to perform an immediate dust filter measurement on server [arg1] by user [arg2] from [arg3] at IP address [arg4]. Attempting to perform an immediate dust filter measurement Severity: Info Serviceable: No...
  • Page 55 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0313 User Action: Information only; no action is required. • FQXSPEM4043I: A [arg1] failure has been detected and need [arg2] to recover. backplane failure has detected Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: IMM CIM ID: 0320...
  • Page 56 User Action: Information only; no action is required. • FQXSPFC4002I: System running in setup. System running in setup Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0193 User Action: Information only;...
  • Page 57 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 58 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 59 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 60 CIM Prefix: PLAT CIM ID: 0244 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If problem persists, collect Service Data log.
  • Page 61 This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0223 User Action: Information only;...
  • Page 62 This message is for the use case when an implementation has detected a PCI SERR deassertion. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0235 User Action: Information only;...
  • Page 63 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0006N: Parity Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 64 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 65 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 66 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered.
  • Page 67 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action: Information only; no action is required • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled.
  • Page 68 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0001 User Action: Information only; no action is required. • FQXSPNM4001I: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
  • Page 69 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0006 User Action: Information only; no action is required. • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 70 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 71 • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0023 User Action:...
  • Page 72 Domain name set by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0043 User Action: Information only; no action is required. • FQXSPNM4017I: Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity: Info Serviceable: No...
  • Page 73 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047 User Action: Information only; no action is required. • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 74 CIM Prefix: IMM CIM ID: 0051 User Action: Information only; no action is required. • FQXSPNM4025I: IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0052...
  • Page 75 Information only; no action is required. • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0056 User Action: Information only;...
  • Page 76 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 77 CIM Prefix: IMM CIM ID: 0064 User Action: Information only; no action is required. • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 78 Information only; no action is required. • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0069 User Action:...
  • Page 79 • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0088 User Action: Information only;...
  • Page 80 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. ThinkSystem SD535 V3 Messages and Codes Reference...
  • Page 81 DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only; no action is required. • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2].
  • Page 82 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0250 User Action: Information only; no action is required. • FQXSPNM4058I: IP address of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4].
  • Page 83 This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0012 User Action: Information only;...
  • Page 84 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 85 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232 User Action: Information only; no action is required. • FQXSPOS4007I: Host Admin password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password changed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 86 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 87 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0081 User Action: Information only; no action is required. • FQXSPPP4002I: Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time Severity: Info Serviceable: No...
  • Page 88 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0113 User Action: Information only; no action is required. • FQXSPPP4006I: The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 89 User Action: Information only; no action is required. • FQXSPPP4010I: The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0118 User Action:...
  • Page 90 • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0122 User Action: Information only;...
  • Page 91 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0126 User Action: Information only; no action is required. • FQXSPPP4019I: Power cap throttling occurred. Power cap throttling occurrred Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 92 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only; no action is required. • FQXSPPP4023I: The server is restarted by chassis control command. Server is restarted by chassis control command Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 93 User Action: Information only; no action is required. • FQXSPPP4027I: The server was restarted for OEM reason. Server was restarted for OEM reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0171 User Action: Information only;...
  • Page 94 User Action: Information only; no action is required. • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0175 User Action: Information only;...
  • Page 95 • FQXSPPP4035I: The server was powered off by chassis control command. Server was powered off by chassis control command Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0179 User Action: Information only;...
  • Page 96 Server stayed powered off because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0183 User Action: Information only;...
  • Page 97 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0187 User Action: Information only; no action is required. • FQXSPPP4044I: Management Controller [arg1] reset was initiated by CMM. Management Controller reset was initiated by CMM Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 98 CIM Prefix: IMM CIM ID: 0227 User Action: Information only; no action is required. • FQXSPPP4049I: Management Controller [arg1] reset was initiated by Front Panel. Management Controller reset was initiated by Front Panel Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0252...
  • Page 99 User Action: Information only; no action is required. • FQXSPPP4053I: This message is reserved. This message is reserved. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0301 User Action: Information only;...
  • Page 100 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 101 CIM Prefix: PLAT CIM ID: 0816 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 102 User Action: Contact Lenovo support. • FQXSPPU0013G: [ProcessorElementName] has correctable error. This message is for the use case when an implementation has detected a Processor has correctable error. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - CPU...
  • Page 103 User Action: Information only; no action is required • FQXSPPW0002L: [PowerSupplyElementName] has Failed. This message is for the use case when an implementation has detected a Power Supply has failed. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0086 User Action:...
  • Page 104 User Action: Make sure power cables are connected correctly. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0104...
  • Page 105 1. Ensure power supply unit to meet the system spec in wattage, efficiency level and supported list. 2. Check the event log in xClarity Controller (XCC) Web GUI to the detail information to reseat/reinstall/ upgrade power supply unit. 3. If the problem still exist, please contact Lenovo support Chapter 2 XClarity Controller events...
  • Page 106 2. If the error persists, remove A/C power and any recently installed components. 3. If the system successfully powers on, complete the following steps: 4. a. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
  • Page 107 User Action: Information only; no action is required • FQXSPPW2002I: [PowerSupplyElementName] has returned to OK status. This message is for the use case when an implementation has detected a Power Supply return to normal operational status. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4...
  • Page 108 User Action: Information only; no action is required • FQXSPPW2008I: [PowerSupplyElementName] has been turned on. This message is for the use case when an implementation has detected a Power Unit that has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power On SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107...
  • Page 109 Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPPW2061I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 110 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0243 User Action: Check if system have fan fail error, Raidlink CEM fail occurring or Ambient temperature over 35C, implement the "error" service action to recovery the system and reduce ambient temperature under 35C. •...
  • Page 111 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 112 Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive. • FQXSPSD0003G: Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]).
  • Page 113 User Action: Replace the hard disk drive that is indicated by a lit status LED. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
  • Page 114 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required • FQXSPSD0008L: Array failed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 115 • FQXSPSD2002I: Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0169 User Action:...
  • Page 116 • FQXSPSD2007I: Rebuild completed for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0179 User Action:...
  • Page 117 User Action: Information only; no action is required • FQXSPSD2012I: Hot Spare disabled for drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]). This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 118 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 119 • FQXSPSE4003I: Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30...
  • Page 120 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 121 • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0077 User Action: Information only;...
  • Page 122 A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0094 User Action: Information only; no action is required. • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].
  • Page 123 • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0101 User Action: Information only; no action is required. •...
  • Page 124 User account SNMPv3 settings changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0105 User Action: Information only; no action is required. • FQXSPSE4023I: SSH Client key added for user [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 125 • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 126 Information only; no action is required. • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No...
  • Page 127 • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0164 User Action: Information only; no action is required. •...
  • Page 128 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required. • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create Severity: Info Serviceable: No...
  • Page 129 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0238 User Action: Information only; no action is required. • FQXSPSE4043I: Retrieving the third-party password [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 130 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0242 User Action: Information only; no action is required. • FQXSPSE4047I: Role [arg1] is [arg2] and assigned with custom privileges [arg3][arg4][arg5][arg6] [arg7][arg8][arg9][arg10][arg11] by user [arg12] .
  • Page 131 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action: Information only; no action is required. • FQXSPSE4051I: Management Controller [arg1] joined the neighbor group [arg2] by user [arg3] at IP address [arg4].
  • Page 132 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action: Information only; no action is required. • FQXSPSE4055I: SED encryption is enabled by user [arg1] at IP address [arg2]. SED encryption is enabled.
  • Page 133 CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required. • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 134 User Action: Information only; no action is required. • FQXSPSE4063I: The system guard configuration is updated: status=[arg1], hardware inventory= [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. The system guard configuration is updated by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 135 User Action: Information only; no action is required. • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9]. User account accessible interfaces assigned by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0285...
  • Page 136 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0291 User Action: Information only; no action is required. • FQXSPSE4071I: Chassis Intrusion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables or disables Chassis Intrusion detection Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 137 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0300 User Action: Information only; no action is required. • FQXSPSE4075I: [arg1] by KCS to allow secure boot to be enabled by user [arg2] from [arg3] at IP address [arg4]. Allow Secure boot to be enabled over KCS Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 138 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0315 User Action: Information only; no action is required. • FQXSPSE4079I: The Operator role is [arg1] to contain Remote Console Access permission by user [arg2] from [arg3] at IP address [arg4]. Update privilege to enable/disable Operator to access Remote Console Severity: Info Serviceable: No...
  • Page 139 User Action: Information only; no action is required. • FQXSPSE4083I: The local cached key has expired and destroyed it. This message is for the use case where the local cached key has expired and destroyed it. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 140 • FQXSPSE4089I: The chassis node with node ID [arg1] is inserted. This message is for the use case where node is inserted into the chassis. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0337 User Action: Information only;...
  • Page 141 Information only; no action is required • FQXSPSS4000I: Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0040 User Action:...
  • Page 142 • FQXSPSS4004I: Test Call Home Generated by user [arg1]. Test Call Home generated by user. Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0134 User Action: Information only; no action is required. •...
  • Page 143 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0225 User Action: Information only; no action is required. • FQXSPSS4009I: System enters LXPM maintenance mode. The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 144 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0033 User Action: Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct. 2.
  • Page 145 Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Reboot the system. If the problem still exist, press F1 or use LXPM to do XCC FW update. •...
  • Page 146 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 147 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPUN2012I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 148 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0531 User Action: Information only; no action is required • FQXSPUN2050I: The RAID controller in PCI slot [arg1] is no longer in critical status. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 149 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 150 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 151 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Auto promote primary XCC to backup is enabled or disabled.
  • Page 152 Information only; no action is required. • FQXSPUP4010I: Flash [arg1] of [arg2] from [arg3] succeeded for user [arg4] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 153 User Action: Information only; no action is required • FQXSPWD0002I: Powering off system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 154 ThinkSystem SD535 V3 Messages and Codes Reference...

  • Page 155: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 156 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0007I [arg1] DIMM number [arg2] has been replaced. [arg3] Informational FQXSFMA0008I DIMM [arg1] POST memory test failure has been recovered. [arg2] Informational FQXSFMA0026I DIMM [arg1] Self-healing attempt at Rank [arg2] Sub Rank [arg3] Bank Informational [arg4] Row [arg5] in Device [arg6].
  • Page 157 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFIO0008M An intra-board UPI dynamic link width reduction has been detected Warning on the link between processor [arg1] port [arg2] and processor [arg3] port [arg4]. FQXSFIO0013I The device found at Bus [arg1] Device [arg2] Function [arg3] could not Warning be configured due to resource constraints.
  • Page 158 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4053G System TPM_POLICY does not match the planar. Warning FQXSFPU4054G TPM card logical binding has failed. Warning FQXSFSM0002N Boot Permission denied by Management Module: System Halted. Warning FQXSFSM0003N Timed Out waiting on boot permission from Management Module: Warning System Halted.

  • Page 159: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 160 1. No action required - system will reboot at the end of POST. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFDD0004M: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller.
  • Page 161 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFIO0005M: An intra-board UPI failure has been detected on the link between processor [arg1] port [arg2] and processor [arg3] port [arg4].
  • Page 162 User Response: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 163 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 164 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 165 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 166 Uncorrectable CPU link error has been detected on processor [arg1]. Severity: Error User Response: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 167 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 168 1. Reseat affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 169 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 170 Severity: Error User Response: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 171 User Response: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU0023G: Secure Boot Image Verification Failure Warning. Secure Boot Image Verification Failure Warning. Severity: Warning User Response: Complete the following steps: 1.
  • Page 172 Severity: Error User Response: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 173 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 174 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4036F: TPM Firmware recovery is starting. Please DO NOT power off or reset system. TPM Firmware recovery is starting. Please DO NOT power off or reset system.
  • Page 175 No user required for this event. This is for informational purposes only. • FQXSFPU4042I: TPM Firmware update is finished, rebooting system to take effect. TPM Firmware update is finished, rebooting system to take effect. Severity: Info User Response: No user required for this event. This is for informational purposes only. •...
  • Page 176 Undefined TPM_POLICY found Severity: Warning User Response: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4052G: TPM_POLICY is not locked TPM_POLICY is not locked Severity: Warning User Response: 1. Reboot the system.
  • Page 177 1. Re-install the original TPM card that shipped with the system. 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4080I: Host Power-On password has been changed. Host Power-On password has been changed.
  • Page 178 Complete the following steps: 1. Check the XCC network cables and configuration. 2. AC cycle the system. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware. 5. If the problem persists, collect Service Data logs.
  • Page 179 3. if problem persists, check if UEFI firmware version and XCC firmware version are matched with one Lenovo firmware oficial release. if not, please update UEFI and XCC firmware to the supported combination. 4. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
  • Page 180 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem SD535 V3 Messages and Codes Reference...

  • Page 181: Chapter 4. Lenovo Xclarity Provisioning Manager V3 Events

    Chapter 4. Lenovo XClarity Provisioning Manager V3 events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 182 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
  • Page 183 FQXPMEM0008M FQXPMER0002M Failed to clear RAID configuration Error FQXPMER0003M Failed to erase internal storage drives Error FQXPMER0004M Failed to clear system logs Error FQXPMER0005M Failed to load UEFI factory default settings Error Chapter 4 Lenovo XClarity Provisioning Manager V3 events...

  • Page 184: List Of Lenovo Xclarity Provisioning Manager V3 Events

    Failed to execute reboot BMC command Error List of Lenovo XClarity Provisioning Manager V3 events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager V3. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning...
  • Page 185 Severity: Warning Audit Log: TRUE Automatically notify Support: User Response: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Clone the image over and retry the operation. Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 186 Audit Log: TRUE Automatically notify Support: User Response: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 187 Audit Log: TRUE Automatically notify Support: User Response: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of RAID adapter and disk drives are healthy.
  • Page 188 1. Ensure proper connection to USB/network drive and retry the uEFI setting import. 2. Ensure that same system model type to import the uEFI setting and UEFI version should be the same. 3. Reboot and try to import a new clone of the UEFI settings. 4.
  • Page 189 Audit Log: TRUE Automatically notify Support: User Response: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error Audit Log: TRUE Automatically notify Support: User Response: Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 190 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 3.
  • Page 191 Severity: Info Audit Log: TRUE Automatically notify Support: User Response: Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error Audit Log: TRUE Automatically notify Support: Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 192 User Response: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info Audit Log: TRUE Automatically notify Support: User Response: Information only;...
  • Page 193 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, please contact technical support. Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 194 • FQXPMOS0004K: BMC Communication Failed: EMMC2USB Mount Failure. Severity: Warning Audit Log: TRUE Automatically notify Support: User Response: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4.
  • Page 195 User Response: Information only; no action is required. • FQXPMSD0001M: HDD Test was interrupted by the host with a hardware or software reset Severity: Error Audit Log: TRUE Automatically notify Support: User Response: Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 196 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, please contact technical support. •...
  • Page 197 • FQXPMSD0009M: Device error is occurred when LXPM send command to test hard drive. Severity: Error Audit Log: TRUE Automatically notify Support: User Response: 1. Reboot system and run the test again later. Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 198 Audit Log: TRUE Automatically notify Support: User Response: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, please contact technical support.
  • Page 199 • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info Audit Log: TRUE Automatically notify Support: User Response: Information only; no action is required. • FQXPMUP0001K: The system configuration does not meet the prerequisite Severity: Warning Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 200 Audit Log: TRUE Automatically notify Support: User Response: 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, please contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning Audit Log: TRUE Automatically notify Support: User Response: 1.
  • Page 201 AC. After AC power is restored, power on the host system. 4. If the problem persists, please contact technical support. • FQXPMUP0101I: Start to update LXPM Severity: Info Audit Log: TRUE Automatically notify Support: Chapter 4 Lenovo XClarity Provisioning Manager V3 events...
  • Page 202 User Response: Information only; no action is required. • FQXPMUP0102I: Start to update window driver Severity: Info Audit Log: TRUE Automatically notify Support: User Response: Information only; no action is required. • FQXPMUP0103I: Start to update linux driver Severity: Info Audit Log: TRUE Automatically notify Support: User Response:...
  • Page 203 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 204 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 205 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 206 3. If the problem persists, please contact technical support. • FQXPMVD0003I: Update VPD data successfully. Severity: Info Audit Log: TRUE Automatically notify Support: User Response: Information only; no action is required. • FQXPMVD0011K: Failed to get the TPM/TPM card/TCM policy status Severity: Warning Audit Log: TRUE Automatically notify Support:...

  • Page 207: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 208: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 209: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 210 ThinkSystem SD535 V3 Messages and Codes Reference...

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