System-Diagnostic Lights - Dell Inspiron 16 5645 Owner's Manual

System-diagnostic lights

This section lists the system-diagnostic lights of your Inspiron 16 5645.
Table 37. System-diagnostic lights
Blinking pattern
Amber
1
1
1
1
1
1
1
1
2
2
2
2
2
White Problem description
1 TPM detection failure
2 Unrecoverable SPI Flash
Failure
3 Short in hinge cable tripped
OCP1
4 Short in hinge cable tripped
5 EC unable to program i-Fuse
6
ungraceful EC code flow
7 Non-RPMC Flash on Boot
8 Chipset "Catastrophic Error"
1
2 System board failure (included
BIOS corruption or ROM
3 No memory or RAM detected ● Confirm that the memory
4 Memory or RAM failure
5 Invalid memory installed
OCP2
Generic catch-all for
errors
Guard fused system
signal has tripped
CPU failure
error)
Suggested resolution
Replace the system board.
Replace the system board.
Check if the display cable
(eDP) is seated properly. If
the problem persists, replace
either the display cable (eDP)
or the display assembly
(LCD).
Check if the display cable
(eDP) is seated properly. If
the problem persists, replace
either the display cable (eDP)
or the display assembly
(LCD).
Replace the system board.
Disconnect all the power
source and drain the flea
power by pressing and holding
down the power button for
3~5 seconds.
● Run the Dell SupportAssist
or Dell Diagnostics tool.
● If the problem persists,
replace the system board.
● Flash latest BIOS version.
● If the problem persists,
replace the system board.
module is installed
properly.
● If the problem persists,
replace the memory
module.
● Reset and swap memory
modules among the slots.
● If the problem persists,
replace the memory
module.
● Reset and swap memory
modules among the slots.
Troubleshooting 103