Page 1 TM-355 TM-350 TM-340 TM-255 TM-250 TM-240 TM-5355 TM-5350 TM-5340 TM-5255 TM-5250 TM-5240 Online Manual English...
Page 2: Table Of Contents
Contents Symbols Used in This Document..........19 Trademarks and Licenses.
Page 3 Adjusting Color Balance............Setting the Print Quality Level (Custom).
Page 4 Canon imagePROGRAF Preview........
Page 5 Installing the Printer Driver............Handling Paper.
Page 6 Advanced (LAN settings)............339 Setting Items on Operation Panel.
Page 7 Nesting WaitTime............406 Print cut lines.
Page 8 Migrating Printer's Setting..........476 Initializing Printer's Setting.
Page 9 Setting Passwords for Personal Job Boxes..........539 Naming Personal Job Boxes.
Page 10 Cleaning the Printer Exterior............607 Cleaning Inside the Top Cover.
Page 11 Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen....671 "Failed to connect to the wireless router." Appears........673 Taking Time to Setup Process (Windows).
Page 12 Paper is not cut straight............. 731 Cutter Blade Does Not Work While Cutting Is in Progress.
Page 13 1041..............767 1051.
Page 14 1492..............800 1494.
Page 15 3303..............833 3304.
Page 16 3451..............866 4111.
Page 17 5106..............900 5200.
Page 18 Regulatory Information............. . 944 WEEE.
Page 19: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 20: Trademarks And Licenses
Trademarks and Licenses Trademarks Licenses...
Page 21: Trademarks
• Google, Google Home, and Android are trademarks of Google LLC. • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • AOSS™ is a trademark of BUFFALO INC.
Page 22: Licenses
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 23 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 24 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
Page 25 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
Page 26 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 27 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
Page 28 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 29 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
Page 30 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 31 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 32 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 33 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 34 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Page 35 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 36 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
Page 37 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
Page 38 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 39 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 40 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
Page 41 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 42 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Page 43 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Page 44 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 45 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products...
Page 46 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved.
Page 47 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 48: Overview
Overview Printer Parts Front Back / Side Top Cover (Inside) Roll Paper Cover (Inside) Operation Panel Printer Stand Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Printer Stand Stopping Printing Pausing Printing...
Page 49: Printer Parts
Printer Parts Front Back / Side Top Cover (Inside) Roll Paper Cover (Inside) Operation Panel Printer Stand...
Page 50: Front
Front TM-355 / TM-255 / TM-5355 / TM-5255...
Page 51 TM-350 / TM-250 / TM-5350 / TM-5250 TM-340 / TM-240 / TM-5340 / TM-5240...
Page 52 A: Top Cover Open this cover to install the print head and remove any jammed paper from inside the printer, as needed. Top Cover (Inside) B: Roll Paper Cover Open this cover to load rolls. Roll Paper Cover (Inside) C: Width Guide When loading the sheets , move the guide to match the paper size.
Page 53: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) TM-355 / TM-350 / TM-255 / TM-250 / TM-5355 / TM-5350 / TM-5255 / TM-5250 TM-340 / TM-240 / TM-5340 / TM-5240 A: Ink Tanks Ink Tanks B: Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank.
Page 54 • 300 ml (10.1 fl oz) • TM-340 / TM-240 / TM-5340 / TM-5240 • 55 ml (1.9 fl oz) • Important • When purchasing, check the Model number. • Checking the Ink Tank Model Number...
Page 55: Maintenance Cartridge Cover (Inside)
Maintenance Cartridge Cover (Inside) A: Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge Model number: MC-31 Absorbs ink used for cleaning. Replacing the Maintenance Cartridge Important • When purchasing, check the Model number. •...
Page 56: Back / Side
Back / Side A: Carrying Grips When carrying the printer, have three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. B: Wired LAN Connector Connect an Ethernet cable to this port.
Page 57: Top Cover (Inside)
Top Cover (Inside) A: Platen The print head moves across the platen to print. B: Paper Retainer This retainer holds paper as it is fed. C: Linear Scale The linear scale serves a role in detecting the carriage position. D: Carriage Shaft The Carriage slides along this shaft.
Page 58 Cutter Blade Model number: CT-08 A round-bladed cutter for automatic paper cutting. Replacing the Cutter Blade Important • When purchasing, check the Model number. •...
Page 59: Carriage
Carriage A: Print Head Print Head B: Print Head Locking Cover Secures the print head. C: Angle Adjustment Lever Fine-tunes the line misalignment when printing. D: Print Head Lock Lever Lock print head locking cover. Print Head Model number: PF-06 The print head is equipped with ink nozzles.
Page 60 Important • When purchasing, check the Model number. •...
Page 61: Roll Paper Cover (Inside)
2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment. TM-355 / TM-350 / TM-340 / TM-5355 / TM-5350 / TM-5340 : Roll Holder Set RH2-35 TM-255 / TM-250 / TM-240 / TM-5255 / TM-5250 / TM-5240 : Roll Holder Set RH2-28 •...
Page 63: Operation Panel
Operation Panel A: Status lamp • Flashing (white) • During printing, this lamp flashes when the printer is receiving or processing print jobs. Otherwise, this lamp flashes when the print job is paused or the printer is updating the firmware. •...
Page 64: Printer Stand
Printer Stand The following Stand can be used with the printer. TM-355 / TM-350 / TM-5355 / TM-5350 : Printer Stand SD-35 TM-255 / TM-250 / TM-5255 / TM-5250 : Printer Stand SD-26 TM-355 / TM-350 / TM-5355 / TM-5350 : Printer Stand SD-34...
Page 65 TM-340 / TM-5340 : Printer Stand SD-33 TM-240 / TM-5240 : Printer Stand SD-24 Stand Parts SD-35 / SD-26...
Page 66 SD-34 / SD-25 SD-33 / SD-24 A: Basket Handle Hold this handle to support the sliding basket as you put the basket in its extended position B and to return it to its normal position. B: Paper Guide Guides the output printed documents to the basket. C: Adjustable Stopper Extends according to the paper size when using the basket in the extended position A.
Page 67 D: Accessory Pocket Stores the printer's accessories. E: Support Rod Can change the position when changing the position of the basket. F: Basket Release Lever Releases the basket when it is set in the extended position B and the lever is pulled forward. G: Basket Cloth Catches the ejected printed documents.
Page 68: Using The Printer
Using the Printer Turning the Printer On and Off Loading Rolls in the Printer Loading Sheets in the Printer Using the Basket on the Printer Stand Stopping Printing Pausing Printing...
Page 69: Turning The Printer On And Off
1. Press ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode.
Page 70 • The top cover is open • Close the top cover. • The ink tank cover is open • Close the ink tank cover. • The print head is not installed • Replacing the Print Head • The ink tank is not installed •...
Page 71 2. Hold down the ON button for more than a second. "Turning off... Please wait momentarily" appears on the touch screen, and the printer turns off.
Page 72: Using The Basket On The Printer Stand
Using the Basket on the Printer Stand You can store printed documents in the basket. SD-35 / SD-34 / SD-26 / SD-25 Use position (1) to accommodate printed materials in the basket. Refer to "Example Basket Configurations" for instructions on how to use the eject position for convenient removal of printed materials. Example Basket Configurations When the basket is not used, store it in position (2).
Page 73 • When moving the printer, always lift the Support Rod to Extended position A before putting it in position • (2), otherwise the basket may touch the floor and be soiled or damaged. Example Basket Configurations SD-33 / SD-24 When storing printed documents in the basket, use the basket in position (1). When you are not using the basket, store it in position (2).
Page 74 • If the cloth part of the basket becomes dirty, wipe off the dirt without washing. Washing it may affect the • performance of the basket.
Page 75: Example Basket Configurations
Example Basket Configurations When printing line drawings on plain paper, you can use the basket not only at the regular position but also at two kinds of extended positions convenient for catching printed material. In these extended positions, the basket can collected up to approximately 20 sheets of printed material. The paper sizes that can be used with these extended positions are shown in the table below.
Page 76 Extended position A Extended position B (SD-35 / SD-26 only) Switching to Extended position A Switch the stacker to Extended position A as follows. 1. Lift the Support Rod to the position shown (A) and switch the stacker to Extended position...
Page 77 2. When using 24-inch or A1 (portrait) roll paper, pull out the Adjustable Stopper (B). This completes the procedure for switching to Extended position A. Once the printing has finished, use the following procedure to return to the regular position. 1.
Page 78 2. Return to the regular position. Switching to Extended position B (SD-35 / SD-26 only) Switch the stacker to Extended position B as follows. 1. Grasp the basket handle (A) and pull out the basket so that it tilts towards you.
Page 79 2. Open the Basket Ejection Guides (B). This completes the procedure of switching to Extended position B. Once the printing has finished, use the following procedure to return to the regular position. 1. Push the Basket Ejection Guides (B) closed until it clicks into place.
Page 80 2. Hold onto the basket handle (A) and pull the basket release lever (C) towards you. 3. While continuing to hold the basket handle (A), slowly lower the basket.
Page 81 4. Return to the regular position.
Page 82: Stopping Printing
Stopping Printing To cancel printing or reception of print jobs, tap Stop on the touch screen. When you tap Stop during printing, the behavior of the printer varies depending on the current status. • You tap Stop before printing starts •...
Page 83: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 84: Printing
Setting Paper Dimensions (Custom Size) Print Area Printing Hanging and Horizontal Banners (Large-Format Printing) See more... HP-GL/2 Printing Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT...
Page 85 Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE Using PIXMA/MAXIFY Cloud Link...
Page 86: Printing From Your Computer (Windows)
Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing CAD Drawings Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Printing without Edges Based on the Scenarios...
Page 87: Printing With Easy Setup
If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
Page 88 5. Select print target From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose. Important •...
Page 89 8. Select the paper source For Paper Source, select the setting that matches your purpose. 9. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 90 10. Complete the setup Click OK. When you print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can execute Print, but you may not obtain the correct printing result.
Page 91 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Paper Width. 4.
Page 92: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.
Page 93: Printing Photos And Business Documents
Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...
Page 94: Printing By Setting Print Purpose
Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 95 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this when printing general documents such as business documents. Photo (Color) Select this when printing color illustrations or photos. Poster Select this when printing posters. CAD (Color Line Drawing) Select when printing data such as drawings.
Page 96 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with settings to match the specified print purpose.
Page 97: Edit In Posterartist And Print
Edit in PosterArtist and Print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. The following explains the procedure for editing original documents made in multiple application software in PosterArtist and printing in a poster layout. 1.
Page 98 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist manual.
Page 99: Printing Cad Drawings
Printing CAD Drawings Printing By Setting Print Purpose...
Page 100 Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
Page 101 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this when printing general documents such as business documents. Photo (Color) Select this when printing color illustrations or photos. Poster Select this when printing posters. CAD (Color Line Drawing) Select when printing data such as drawings.
Page 102 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with settings to match the specified print purpose.
Page 103: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...
Page 104: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 105 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.
Page 106: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings.
Page 107 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. 5. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the selected print quality level. Related Topics Specifying Color Correction Adjusting Color Balance...
Page 108: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome Bitmap.
Page 109 Important • When Monochrome or Monochrome Bitmap are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.
Page 110: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
Page 111 Driver Matching Print with the optimal color using the printer driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
Page 112 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...
Page 113: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 114: Adjusting Colors With The Printer Driver
Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 115 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation.
Page 116 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 117: Printing With Icc Profiles
Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
Page 118 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB.
Page 119 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select input profile Select the Input Profile you want to use.
Page 120 Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 121 8. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 122: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 123 5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 124: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 125 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5.
Page 126: Printing Using Detailed Setting Mode
Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
Page 127 4. Set print conditions Set the following items as necessary. Print Priority Select elements to prioritize for print results. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method.
Page 128 6. Select the paper source For Paper Source, select the setting that matches your purpose. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with the print conditions you set. Related Topics Adjusting Color Balance Setting the Print Quality Level (Custom)
Page 129: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size on the Page Setup tab, select the page size that is set with your application software. 3.
Page 130 Scales the document to match the paper size. • Fit Roll Paper Width • Scales the document to match the roll paper width. • Scaling • Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
Page 131 Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.
Page 132: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 133 The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Page 134: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
Page 135 Note • By selecting the Borderless Printing Size check box for Paper Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4.
Page 136 The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
Page 137 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. •...
Page 138: Set A Custom Size Roll Width
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
Page 139 Note • If the value you entered is the same as the other roll widths, a message will be displayed, and the other roll paper sizes will be set. 5. Complete the setup Click OK on the Page Setup tab. If you perform the print, the roll paper with the specified width will be used for printing with each setting applied.
Page 140: Printing Without Edges Based On The Scenarios
Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...
Page 141: Printing Without Margins To Match Paper Size
Printing without Margins to Match Paper Size The procedure for borderless printing by enlarging or reducing documents to match paper size is described below. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, select Roll Paper. 3.
Page 142 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Select a method for printing borderless Select Fit Paper Size in Borderless Printing Method. If the size of the document is different from the size of the paper you want to print on, select the paper size you want to print on from Printer Paper Size.
Page 143: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, select Roll Paper. 3.
Page 144 5. Select a method for printing borderless Select Scale to fit Roll Paper Width in Borderless Printing Method. 6. Complete the setting process Click OK. Job will print to the entire roll width without a white border. Important • If you place a checkmark next to the Borderless Printing option, the Page Layout and Print Centered options in the Layout tab will be displayed in gray out and you will not be able to configure them.
Page 145: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, select Roll Paper. 3.
Page 146 Select Print Image with Actual Size in Borderless Printing Method. 6. Complete the setting process Click OK. If you print, the document is printed in the original size without white borders. Important • If Amount of Extension is set to the second from the right, create the source document with a size 2mm larger on each of the top, bottom, left and right sides than the size of the paper you wish to print.
Page 147: Three-Sided Borderless Printing On Roll Paper
Three-sided Borderless Printing on Roll Paper In normal borderless printing, paper sizes that match the width of the roll paper are combined to print without borders on all four sides. If you use the three-sided borderless printing feature, you can combine paper sizes that don't match the roll paper width, and print with no borders on three sides.
Page 148 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Click Borderless Setting When the Borderless Setting dialog box is displayed, place a checkmark next to Three-sided Borderless, and then click OK.
Page 149 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Open the printer driver setup window 2. Select the paper source From the Paper Source list on the Page Setup tab, select Roll Paper.
Page 150 6. Select a method for printing borderless In the Borderless Printing Method tab, place a checkmark next to the Print Image with Actual Size option. 7. Complete the setting process Click OK. If you print now, the document will be printed without margins on three sides while retaining the same document size.
Page 151 • If margins are formed on the left of the document, adjust the amount extending off paper during borderless printing from the printer's operation panel. "Borders appear in borderless printing" for details on how to set the amount extending off paper. Note •...
Page 152: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner can be made by enlarging or reducing original documents made on application software. The procedure for printing hanging and horizontal banners is as follows: Print for width of roll 1.
Page 153 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options...
Page 154: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Inputting Documents Created Using Multiple Applications into Free Layout plus Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...
Page 155: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Open the printer driver setup window 2.
Page 156: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
Page 157 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, select something other than None from the list.
Page 158: Dividing And Printing Posters
Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
Page 159 4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab, Page Layout is grayed out and cannot be set.
Page 160 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...
Page 161: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut sheet and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 162 3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective.
Page 163 If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Select the Print Centered check box on the Layout tab. 8.
Page 164: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 165: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 166 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
Page 167 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Paper Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.
Page 168: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
Page 169 4. Select the paper source For Paper Source, select Roll Paper. 5. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 6. Selecting Paper Saving On the Layout tab, select the No Spaces at Top or Bottom check box. The current settings are displayed in the settings preview on the left side of the window.
Page 170 Click OK. When you print, the upper and lower margins are reduced so that you can save paper.
Page 171: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 172 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 173: Displaying The Print Results Before Printing
2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...
Page 174: Other Convenient Settings
Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing...
Page 175: Stamp Printing
Stamp Printing The Stamp function allows you to print a stamp text over or behind document data. "DRAFT," "CONFIDENTIAL," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1.
Page 176: Registering A Stamp
Registering a Stamp You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 177 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Style, Size, and Color settings as necessary. 4.
Page 178 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.
Page 179: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 180: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 181 In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...
Page 182: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select Roll Paper. 3.
Page 183 Note • The default setting for automatic cutting is Yes. After completing the setting, click OK to return to the Page Setup tab. 5. Complete the setup Click OK on the Page Setup tab. When you print, the status after printing is set to whatever was set in Automatic Cutting.
Page 184: Hp-Gl/2 Printing
HP-GL/2 Printing When printing from applications that support HP-GL/2 or HP RTL output, specify HP-GL/2 or HP RTL in the plotter output printer language settings. HP-GL/2 and HP RTL emulation related settings are configured from the printer operation panel. For further details, refer to "HP-GL/2 Settings."...
Page 185: Printing From Printer
Printing from Printer This function is available only for TM-355/TM-255/TM-5355/TM-5255. Printing Data Saved on USB Flash Drive...
Page 186: Printing Data Saved On Usb Flash Drive
Printing Data Saved on USB Flash Drive Only available with TM-355/TM-255/TM-5355/TM-5255. You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7...
Page 187 The print standby screen is displayed. A. Number of copies Select to change the number of copies. B. Preview Select to preview an image of the printout on the preview screen. Specify the pages to preview and print only specific pages. C.
Page 188 The printer starts printing. Note • On the displayed screen, select Yes to return to step 4, or select No to return to the HOME screen.
Page 189: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device (AirPrint)
Page 190: Enlarging Copy With Imagerunner Advance
Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
Page 191 5. Select the number to set. See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3.
Page 192 5. Select FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
Page 193 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
Page 194 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.
Page 195: Fitting To Paper Width
Fitting to Paper Width 1. Select Paper settings. 2. Select Enlarge/Reduce. 3. Select Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.
Page 196: Specifying Magnification Level
Specifying Magnification Level Setting Input resolution 1. Select Print quality settings. 2. Select Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format.
Page 197 Setting scale percentage 1. Select Paper settings. 2. Select Enlarge/Reduce. 3. Select Scaling. 4. Select the scaling input area (A) on the displayed screen.
Page 198 5. Enter the scale percentage, and then select OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
Page 199 Original size 100% 141% 100% Output size 200% 141% 283% 200% 400% 283% • ANSI format • Original size Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% •...
Page 200: Printer Driver
Printer Driver Windows Printer Driver macOS Printer Driver...
Page 201: Windows Printer Driver
Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 202: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs...
Page 203: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 204: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 205: Canon Imageprograf Preview
Canon imagePROGRAF Preview The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 206: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 207: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.
Page 208: Setting Accounting Information
Setting Accounting Information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. You can also lock accounting information, or require this information be entered before printing. The procedure for setting accounting information is described below.
Page 209 2. Display setup window Right-click the "Your model name" icon, and select Printer properties. The printer's properties window appears. 3. Click Accounting on the Device Settings tab The Accounting dialog box opens. 4. If necessary, complete the following settings: Set as required Check this check box if you want to require the input of accounting information.
Page 210: Set A Pin Code For Print Jobs
Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.
Page 211: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2.
Page 212: Canon Ij Status Monitor
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
Page 213 In such cases, take the appropriate action as described.
Page 214: Checking The Ink Status From Your Computer
The Canon IJ Status Monitor opens. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Page 215: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
Page 216 • In the cases described below, you will not be able to use the Edit Using PosterArtist feature of Page Layout in the Layout tab, as well as the Canon imagePROGRAF Preview feature. ◦ When right-clicking on the printer icon and choosing from See what's printing: Printer -> Pause Printing, or when right-clicking on the printer icon and choosing Pause Printing ◦...
Page 217 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.
Page 218: Printer Driver Description
Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...
Page 219: Main Tab Description
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 220 Photo (Color) Select this when printing a color illustration or a photograph. Poster Select this when printing posters. CAD (Color Line Drawing) Select when printing data such as drawings. CAD (Monochrome Line Drawing) Select when printing data such as drawings in monochrome. Perspective, GIS Select when printing data such as perspectives and GIS.
Page 221 To make thin lines thicker and easier to see when printing, add a checkmark. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 222 Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Paper Detailed Settings dialog box Drying Time Wait time can be set to allow ink to dry. Between Pages settings are only enabled for roll paper. Between Pages The wait time until outputting paper can be set after printing one page.
Page 223 Cut Speed Select auto-cut speed. This can be adjusted when paper cannot be cut precisely with auto-cut. Printer Default Settings in printer unit operation panel are applied. Fast Select when cut is not smooth with Standard settings. Standard Select when there are no particular problems with auto-cut. Slow If this is selected for paper with adhesive, the cutter will not stick to the adhesive easily and it will slow deterioration of the cutter's capabilities.
Page 224 Color Settings dialog box Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment.
Page 225 ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool. Perform color matching on the host computer using the Windows ICM function.
Page 226 Accounting dialog box Click Accounting... to display the Accounting dialog box. The Accounting dialog box allows you to add IDs to print jobs. You can then use the IDs, along with the printer and cost management tool, to tabulate print history information. Account ID/Department/Project number Enter the account ID, department, and project number that you want to set.
Page 227: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
Page 228 Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document.
Page 229 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper Feeds paper using roll paper. Cut Sheet Feeds paper using the cut sheet. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Roll Paper Width Select the roll paper width.
Page 230 Amount of Extension Adjusts how much of the document extends off the paper during borderless printing. Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems. Moving the slider to the left reduces the amount of extension and expands the range of the document to print.
Page 231 Enter a one to seven-digit number. Print after reception is complete When you select this check box, you can prevent the print quality from dropping if the print job reception is cut off or if printing is interrupted. Save in Job Box The print job is saved to the printer's hard disk drive.
Page 232 Fix the Ratio of the Width to Height When you select this check box, you can change the size while keeping the Width and Height ratio. Width Specify the paper width. Height Specify the paper height. Register with the OS Register the set user-defined paper in the OS.
Page 233: Layout Tab Description
Layout Tab Description The Layout tab allows you to specify how to arrange the document onto the paper. You can also set the number of copies to be printed and the print sequence. If the application software that you used to create the document features the same functions, specify the settings from the application software.
Page 234 You must install PosterArtist to use this function. Go to the Canon website, download PosterArtist, and then install it. Stamp The Stamp function prints a specific character string over the document pages. You can select the characters to be printed from a list or use the Define Stamp dialog box to set any characters.
Page 235 Pages to Print dialog box When printing a poster that has been divided into several pages, you can specify which pages to print and just print those pages. Simply clear the check boxes of the pages you do not want to print. In the setting view, the pages that were unchecked are hidden, and only the pages to be printed are displayed.
Page 236 Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Color Select the color of the stamp text string. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps, and click this button.
Page 237 Note • It will be displayed if you select Yes in Spooling at Printer Driver in the Special Settings dialog box. Format Settings Format Settings dialog box opens, and you can set the format. Format Settings dialog box Set the format to be used when printing the contents set in the Page Options dialog box. Font Select the font type.
Page 238 Fast Graphic Process If image colors or line thicknesses are printed incorrectly, you may be able to get the print results you want by setting this function to off. This is only displayed when using a 32-bit driver. Disable the color profile setting of the application software If the color profile information set in the application software is output to the printer driver, the printing results may include an unexpected tint.
Page 239: Favorites Tab Description
Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Settings Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
Page 240 Export... You can save the settings of a favorite to a file (.cfg). Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.
Page 241: Utility Tab Description
Utility Tab Description The Utility tab allows you to perform printer maintenance or check the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
Page 242 View Status This function copies printer information and setting values to the clipboard. About Opens the About dialog box. You can check information such as the version and copyright of the printer driver. Settings Summaries... The Settings Summaries dialog box is displayed. You can confirm the list of items set in the printer driver.
Page 243: Device Settings Tab Description
Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit, as well as administrator settings.
Page 244 About Opens the About dialog box. You can check information such as the version and copyright of the printer driver. Accounting dialog box Click Accounting to display the Accounting dialog box. The Accounting dialog box allows you to add IDs to print jobs. You can then use the IDs, along with the printer and cost management tool, to tabulate print history information.
Page 245: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 246 (the disclosure triangle) to check the remaining amount of paper. Purchase information is displayed in Purchase Paper..Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 247 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 248: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 249: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Utility tab. You can access our website and download the latest printer driver for your model.
Page 250: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select the Control Panel ->...
Page 251: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn on the printer. Checking the Personal Computer Settings •...
Page 252: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file.
Page 253: Handling Paper
Handling Paper Loading Rolls in the Printer Removing the Roll from the Printer Removing Rolls From the Roll Holder Feeding Roll Paper Manually Cutting Roll Paper Cutting Roll Paper after Printing Loading Sheets in the Printer Removing Sheets Printing From a Desired Starting Point Paper Settings Changing the Type of Paper Specifying the Paper Length...
Page 254 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Managing Paper Information on Printer Using Media Configuration Tool...
Page 255: Loading Rolls In The Printer
Loading Rolls in the Printer Follow these steps to load rolls in the printer. Caution • Set the roll on its side on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury.
Page 256 1. Select Load paper or Replace paper on the Home screen. 2. Select Load roll paper. Note • If any paper has been advanced that will not be used, a message is shown requesting you to • remove it. After following the instructions on the screen to remove the paper, go to the next step. 3.
Page 257 6. Rotate the holder stopper lever (A) towards to release the lock, and while holding the end plate (B), remove holder stopper from the roll holder. 7. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly.
Page 258 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the • roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be •...
Page 259 11. Lock the holder stopper lever (A) by rotating it towards 12. Slide the roll holder to the right.
Page 260 13. Holding the roll holder flange (A), guide the holder along the slide guides (B) on both ends, keeping the holder level as you load it in the roll holder slot. Caution • Do not force the roll holder into the printer with the right and left ends reversed. This may damage •...
Page 261 14. Insert the edge of the roll in the feed slot (A) and advance the roll until you hear the feed tone. Important • If the leading edge of the paper is stuck to the roll and difficult to insert into the feed slot, pull out •...
Page 262 • When selecting Barcodes in Manage remaining roll amount and if the barcode is printed. • The type and amount of paper left is automatically detected based on the barcode printed on the roll. There is no need to specify the type and length of the paper. •...
Page 263 Important • If the edge of the roll paper is folded or dirty, cut the edge of the roll paper. • Cutting Roll Paper...
Page 264: Removing The Roll From The Printer
Removing the Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, cut the roll paper at the desired position. • Cutting Roll Paper 1. Select paper settings display area on Home screen. 2.
Page 265 5. Open the roll paper cover. 6. Using both hands, rotate the roll holder toward the back to rewind the roll. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the roll holder from rolls, see •...
Page 266 8. Close the roll paper cover.
Page 267: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding the end plate (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove attachment. •...
Page 268 • holder stopper Side • Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 269: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Select Feed paper on Home screen. 2. Tap or touch Advance and Rewind to move roll paper forward or back. Note • Tapping Advance or Rewind moves the roll paper approximately 0.04 inch (1 mm). •...
Page 270: Cutting Roll Paper
Cutting Roll Paper After feeding the roll paper, you can cut the roll paper. 1. Select Feed paper on Home screen. 2. Tap or touch Advance and Rewind to move roll paper forward or back. Note • Tapping Advance or Rewind moves the roll paper approximately 0.04 inch (1 mm). •...
Page 271: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing How rolls are cut after ejection varies depending on printer settings. Specifying the Cutting Method for Rolls Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support the documents. If the •...
Page 272 3. Cut the roll paper manually with scissors or the like. 4. Select OK. After the roll is rewound, it stops automatically.
Page 273: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • One sheet of paper can be loaded in the feed slot at a time. Do not load more than one sheet at a time. •...
Page 274 4. Load a single sheet printing-side up in the feed slot, with the right edge aligned with the paper alignment line (A) to the right of the roll paper cover. Insert the paper until the leading edge makes contact. 5. Move the width guide (A) carefully to match the size of paper loaded. Set the width guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled.
Page 275 6. Select Start feeding. Note • If a print job has been received in advance, printing will start after the paper is fed. • 7. Select the paper type you set and OK. Paper feeding starts. Note • For details on media types that you can select, see "Paper Information List." •...
Page 276: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Select paper settings display area on Home screen. 2. Select Remove paper. 3. Check the contents of the message and select Yes. The paper is ejected from the front of the printer. 4.
Page 278: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Select paper settings display area on Home screen. 2. Select Paper settings. 3. Select Advanced. 4. Select Detect paper width. 5.
Page 279 3. Open top cover. 4. Push release lever back. 5. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
Page 280 6. Pull the release lever forward. 7. Close the top cover. 8. When screen for selecting paper size appears, select size of paper loaded.
Page 281: Paper Settings
Paper Settings Changing the Type of Paper Specifying the Paper Length Keeping Track of the Amount of Roll Paper Left Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Specifying the Ink Drying Time Specifying the Amount of Extension for Borderless Printing Detecting Roll Paper was Replaced While the Power was Off...
Page 282: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. Note • This printer has the ability to estimate the media type by the data read by the sensor when the paper •...
Page 283 • When the release lever is operated, the settings automatically return to the last selected media • type. 5. Select Register.
Page 284: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. • Keeping Track of the Amount of Roll Paper Left 1.
Page 285: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 286 Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed, such as new roll paper, the screen to enter the roll paper length (remaining amount) appears.
Page 287 Media Configuration Tool Guide...
Page 288: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls Note • Automatic cut and Eject cut are valid only when you have selected Automatic Cutting>Yes in the • printer driver. Cutting Roll Paper after Printing (Windows) Cutting Roll Paper after Printing (macOS) • Eject cut, printing does not resume after a series of jobs have been printed continuously until the roll is •...
Page 289 paper. Also, you can prevent paper that has not dried from dropping by visually checking the ink has dried, and then cutting the paper. After printing, select Cut paper and cut the roll paper on the cutter blade. Cutting Roll Paper after Printing User cut Select this if the paper cannot be cut on the cutter blade.
Page 290: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu.
Page 291 On(Input Length) The paper is cut at the specified length when the roll paper is loaded. The range of lengths that can be specified depends on the type of paper. Manual The amount to cut from the leading edge of paper can be adjusted by using the operation panel. To cut the paper after adjusting, select Cut paper and select Yes.
Page 292: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink.
Page 293 5. Select ON.
Page 294: Specifying The Ink Drying Time
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 295 6. Select a setting from the menu. Pausing Between Pages Specify the waiting time between printing one page and ejecting the paper. If there is a next page, it will be printed after the ink drying time has elapsed. 1. Select paper settings display area on Home screen. 2.
Page 296: Specifying The Amount Of Extension For Borderless Printing
Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
Page 297 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
Page 298 Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • The larger the set adjustment value, the wider the printed range. • • After setting, we recommend to perform borderless printing to check the margin status. •...
Page 299: Detecting Roll Paper Was Replaced While The Power Was Off
Detecting Roll Paper was Replaced While the Power was Off When you turn the printer on, it can confirm whether the roll paper was replaced while the power was off. Set Auto feed at power on to Enable to detect the position of the roll paper's leading edge when the power is turned on.
Page 300: Information About Paper
Information about Paper Paper Sizes Paper Information List Updating paper information Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type...
Page 301: Paper Sizes
• Roll Paper Width TM-355 / TM-350 / TM-340 / TM-5355 / TM-5350 / TM-5340 : 36.11 in. (917.0 mm) to 8.00 in. (203.2 mm) TM-255 / TM-250 / TM-240 / TM-5255 / TM-5250 / TM-5240 : 24.02 in. (610.0 mm) to 8.00 in.
Page 302 Minimum Paper Length 11.00 in. (279.4 mm) Maximum Printable Length 5.2 feet (1.6 m) Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note • For details on non-standard sizes, see • "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)"...
Page 303: Updating Paper Information
• If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File. • Even if you are not using the printer driver, you should install the Media Configuration Tool in order to •...
Page 304: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. • Paper where the size is described in •...
Page 305 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the operation panel and printer driver depending on the media type you are using.
Page 306 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 307: Changing Printer's Setting
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel HP-GL/2 Settings Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI...
Page 308: Changing Settings From Operation Panel
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel HP-GL/2 Settings Erasing Data on Printer's Hard Disk Status Print...
Page 309: Home Screen Menu Composition
Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Printer Information Display Area Displays the printer status, messages, and other information.
Page 310 (Signal strength: 81 % or more): You can use the printer over a Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur.
Page 311 Gently touch with your fingertip and then release. Use this when selecting an item on the screen. Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list.
Page 312 Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Select this to display the Notice list screen to view messages. Select a message to view the message details and take action. Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen.
Page 313: Menu Structure
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model, firmware version, and printer settings. • Paper menu (when roll paper is loaded) • This menu is displayed by selecting paper information area. Replace paper Feed/Cut Remove paper...
Page 314 • Load paper / Replace paper • • Feed paper • • Cut paper • • Print from USB flash drive • Folder/file list Number of copies Preview Print settings The lower items of this menu are the same as the lower items of Print from USB flash settings.
Page 315 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn.
Page 316 IPv4 default gateway IPv6 link-local address MAC address Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Change network name (SSID) Auto update / OK Change password Change manually / Auto update Connection request confirmation ON* / OFF Advanced Wired LAN Connection...
Page 317 DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn.
Page 318 Data width* / Maximum movable width / Paper width Prioritize paper size Enable / Disable* Magnification level for borderless Large / Medium* / Small / Minimum PDF print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High)
Page 319 ON / OFF* Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* JPEG print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution...
Page 320 HP-GL/2 print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi* / 300 dpi Print target Photo / Line drawing* / Auto select Paper settings...
Page 321 Enable / Disable* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Pen setup Select palette Software* / Palette A / Palette B / Default Define palette Palette A Pen 0 to Pen 15 *Pen 0 to Pen 15 have the same menu structure.
Page 322 Menu structure same as Palette A Default Pen 0 to Pen 15 *Pen 0 to Pen 15 have the same menu structure. Here to Defaults Width Color Line attributes Reset palette All palettes/Palette A/Palette B Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines ON / OFF*...
Page 323 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo / Line drawing / Auto select* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF*...
Page 324 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Line drawing / Auto select* Paper settings...
Page 325 Smoothing Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines ON / OFF* Width correction Black/gray Color Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 2 Print quality settings Color mode...
Page 326 Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line &...
Page 327 Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Line drawing / Auto select* Paper settings Paper src...
Page 328 Thicken fine lines ON / OFF* Adjust faint lines ON / OFF* Width correction Black/gray Color Processing options Warning display Enable / Disable* Detect image size OFF* / Command priority / Detected size Frame control Enable / Disable* Print settings 4 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color...
Page 329 Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Mirror ON / OFF* Line & pen manager Merge ON / OFF* Smoothing...
Page 330 Auto setup* / Manual setup Proxy server setup Use / Do not use* Web service inquiry Print from Canon server Paper-related settings Media type selection method Manual / Auto detect* / Auto with confirmation / Use current media type Manage remaining roll amount...
Page 331 Enable / Disable* Auto feed at power on Enable* / Disable Print advanced paper settings Add priority roll paper width Reset all detection priority data Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard* / 1 page / 10 pages / Disable Nozzle check error display Enable / Disable* System Cleaning frequency...
Page 332 Communication test Communication log Timing for ink level notification All colors 0% / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100% 0%* / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100% 0%* / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100% 0%* / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100% 0%* / 10% / 20% / 30% / 40% / 50% / 60% / 70% / 80% / 90% / 100%...
Page 333 Length unit settings Meters / Feet/inches EOP timer settings 1 minute / 2 minutes / 5 minutes / 10 minutes* / 30 minutes / 60 minutes Job history sending settings Send / Do not send* Menu row height Wide* / Standard Language selection Firmware update Install update...
Page 334 TLS* / TTLS / PEAP Advanced setup User-ID Username Password Authentication server name Verify auth. server name Verify auth. server certificates Import/export settings Import Export Initialize printer settings Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors / Pattern 1 / Pattern 2 Deep Cleaning All colors / Pattern 1 / Pattern 2 System Cleaning...
Page 335 -0.70% / -0.68% / ... / 0.68% / 0.70% Color calibration Auto adjust Enable/disable adjustment values Enable* / Disable Adjustment information Calibration guide settings Enable / Disable* Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head Replacement Start head replacement. Replace cutter blade unit Platen cleaning Prepare to move...
Page 336 Job history Display job history Print job history Pause printing Enable / Disable* Delete all print jobs • Printer information • This menu is displayed by selecting Information icon. System information Hard disk information Error history Hardware error Recoverable error Paper feed/transfer error Usage Total print area...
Page 337: Advanced (Paper Settings)
Advanced (Paper settings) Select the paper setting display area and select Paper settings to display this menu. Advanced Roll length (change default) Paper thickness (head height) Auto / -4 (Low) / -3 / -2 / 0 (Standard) / +1 / +2 / +3 (High) Skew detection accuracy Standard / Loose / OFF Cutting mode...
Page 338 Paper with recommended width Large / Standard / Small Paper of sufficient width Select extension amount 1 (min) / 2 / 3 / 4 / 5 / 6 / 7 / 8 (max) Sample of extension amounts 1 (min) / 2 / 3 / 4 / 5 / 6 / 7 / 8 (max) Detect paper width Enable / Disable Paper core outer diameter...
Page 339: Advanced (Lan Settings)
Advanced (LAN settings) This menu is displayed by selecting Network icon > Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address...
Page 340 DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name IPv6 DNS domain name...
Page 341 Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...
Page 342: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel (Network) (Setup)
Page 343 ◦ Initialize printer settings ◦ Initializing Printer's Setting • • Maintenance (Information) (Jobs)
Page 344: Test Print
Test print This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note •...
Page 345: Print Settings
◦ Printing PDF file ◦ Printing data saved on the USB flash drive directly ◦ Printing directly from FTP • PDF print settings • Only available with TM-355/TM-255/TM-5355/TM-5255. Performs PDF print settings. • JPEG print settings • Performs JPEG print settings.
Page 346 • AirPrint print settings • Performs AirPrint print settings when printing with AirPrint. • Direct print settings from FTP • Performs print settings when printing directly from FTP. You can perform four settings individually. • Default print settings • Prints out the default values of print settings. •...
Page 347: Lan Settings
LAN settings This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Note • You can also display LAN settings by selecting (Network) on the HOME screen.
Page 348 IPv6 stateless prefix length 1 IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 2 IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 3 IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 4...
Page 349 ◦ Wi-Fi setup ◦ Select how to setup Wi-Fi. ▪ Easy wireless connect ▪ Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure.
Page 350 Bonjour service name XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX *1 means printer's model name ("XX" represents alphanumeric characters.) To change the setting, select Settings. ◦ Enable/disable Wireless Direct ◦ Select Enable to wirelessly connect without wireless router. ◦ Change network name (SSID) ◦...
Page 351 IPv6 manual prefix length IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 1 IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 2 IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 3...
Page 352 To change the setting, select Settings. ◦ Enable/disable Wired LAN ◦ Select Enable when connecting to wired LAN. Note • By selecting Advanced, you can set LAN in detail. • For the items that can be set, see the following. Advanced •...
Page 353 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
Page 354 Selecting Enable allows you to print over a network using the IPP protocol. ▪ Security Print ▪ Set to Enable to print using the security print function with the IPP protocol, for example with AirPrint. ◦ Wi-Fi DRX settings ◦ Selecting Enable allows you to activate discontinuous reception when using Wi-Fi.
Page 355: Web Service Setup
Web service setup This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Web service usage registration / Web service usage cancellation •...
Page 356: Paper-Related Settings
Paper-related settings This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. • Media type selection method • Specifies a method to select the media type when paper is loaded. ◦ Manual ◦ You need to select a media type from the registered media types manually. ◦...
Page 357 By using the barcode every time you replace a roll, you can manage remaining roll amount properly. Specify the roll length properly when you load a new roll. ◦ Auto estimate ◦ Estimates and manages the remaining amount of roll paper. The estimated remaining roll amount is displayed on the HOME screen.
Page 358 Select whether B2 or 20 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 6 ◦ Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦...
Page 359: Auto Maintenance Settings
Auto maintenance settings This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check •...
Page 360: Hard Disk Settings
Hard disk settings Only available with TM-355/TM-255/TM-5355/TM-5255. This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel.
Page 361 impossible to recover the overwritten data. Conforms to the DoD5220.22-M standard of the U.S. Department of Defense. ◦ Secure (VSITR) ◦ Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA.
Page 362: Monitoring Service Settings
Monitoring service settings This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service •...
Page 363 • Warning display • Displays a message on the touch screen selecting Enable when communication with the service center fails.
Page 364: Other Printer Settings
Other printer settings This item is displayed by selecting Printer settings after selecting (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings •...
Page 365 • EOP timer settings • Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending settings • Select Send to send the information to the printer management and job management systems. •...
Page 366: Language Selection
Language selection This item is displayed when you select Printer settings from (Setup) on the HOME screen. Changes the language for the messages and menus on the touch screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 367: Firmware Update
Firmware update This item is displayed when you select Printer settings from (Setup) on the HOME screen. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important •...
Page 368: Security Settings
Restricts to display or print the print job history. ◦ Remote UI ◦ Restricts to use Remote UI. ◦ Print from USB flash drive ◦ Only available with TM-355/TM-255/TM-5355/TM-5255. Restricts to print data on USB flash drive. • IEEE802.1X/EAP settings • Performs various settings for IEEE802.1X/EAP.
Page 369: Maintenance
Maintenance This item is displayed by selecting (Setup) on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head •...
Page 370 ◦ Adjust feed length ◦ Select this to print the exact length of the ruled lines in a CAD drawing. Adjusting Line Length • Color calibration • Select this to perform the color calibration or check the adjustment information. Performing Color Calibration •...
Page 371: Printer Information
• System information • Displays printer's system information. • Hard disk information • This field is displayed only on TM-355/TM-255/TM-5355/TM-5255. Displays the total or free space of the printer hard disk. • Error history • Displays the error history. ◦ Hardware error ◦...
Page 372: Job Management
• Saved job • Only available with TM-355/TM-255/TM-5355/TM-5255. Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note • Enter the password if it is enabled for a personal job box using Remote UI.
Page 373: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Web service setup •...
Page 374 7. Enter new administrator password. Important • When changing the password, the character is limited as follows. • Set the password using 4 to 32 characters. Single-byte alphanumeric characters, spaces, umlaut characters, and the following symbols are available. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | From a security point of view, it is recommended to set the password of 8 characters or more in combination of alphanumeric characters.
Page 375: Erasing Data On Printer's Hard Disk
Erasing Data on Printer's Hard Disk Only available with TM-355/TM-255/TM-5355/TM-5255. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
Page 376 Data on the hard disk are erased.
Page 377: Hp-Gl/2 Settings
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations...
Page 378: Menus On Hp-Gl/2 Print Settings
Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Save paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen 0 to Pen 15 Reset palette...
Page 379 Print color list for palettes Warning display Detect image size Frame control...
Page 380: Color Mode
Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Color (perceptual) • ◦ If you select Line drawing for Print target: ◦...
Page 381: Print Quality
Print quality Lets you specify print quality. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) • Select this setting for faster printing. • 4 •...
Page 382: Input Resolution
Input resolution Specifies the resolution for internal rendering process. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • 600 dpi • Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing.
Page 383: Print Target
Print target Specifies the print target of HP-GL/2 data. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo • Select this setting to print a data which includes illustration or photo. •...
Page 384: Paper Src
Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select • Select this setting to automatically select the paper source. •...
Page 385: Margin
Margin Specifies the margins for HP-GL/2 data printing. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority.
Page 386: Oversize
Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings • Enable • Specifies margins outside the HP-GL/2 data image drawing range. Adding margins outside the image drawing range will not cause part of the image to be cut off.
Page 387 Margins are added to the inside of the image drawing range. B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: •...
Page 388 D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
Page 389 F. Range which cannot be printed G. Paper for printing...
Page 390: Save Paper
Save paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to conserve paper. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings •...
Page 392: Rotate
Rotate Rotates the image according to the specified setting. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees • Image is not rotated. • 90 degrees •...
Page 393: Auto Rotation
Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to conserve paper and avoid images running off the edges of the paper. Display this item by selecting the following.
Page 394 • Even if the image runs off the edge of the paper, it is rotated to expand the print range. •...
Page 395: Enlarge/Reduce
• Margin widths are not enlarged or reduced. Because of this, paper size scaling and post-processing image scaling may not be the same. • Nesting cannot be performed while Fit paper size is selected. (TM-355/TM-255/TM-5355/TM-5255) • The maximum enlarge/reduce rate for this setting is calculated by (maximum width/1 inch x 100 %).
Page 396 A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced.
Page 397 A. Output object area B. Fit to long side post-processing size...
Page 398: Print Centered
Note • The output object area is not printed in the center when the paper size is smaller than the output page size. • Nesting cannot be performed while ON is selected. (TM-355/TM-255/TM-5355/TM-5255) • OFF • The output object area is not printed in the center of the paper.
Page 399 • ON is selected when printing on roll •...
Page 400: Cut To Standard Size
When there are two lengths/widths applicable for a given roll paper width, the optimum size is selected automatically. Note • Nesting cannot be performed while ON is selected. (TM-355/TM-255/TM-5355/TM-5255) • If ON is selected for Save paper and there is blank space above/below the image, the size will not be standard size.
Page 401 A. Position of cut when OFF B. Position of cut when ON...
Page 402: Standard Size Table
Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Roll paper width Standard Size (Landscape) Standard Size (Portrait) 841.0 mm A1 (841.0 mm x 594.0 mm) A0 (841.0 mm x 1189.0 mm) 594.0 mm...
Page 403 685.8 mm – ARCH E3 (685.8 mm x 990.6 mm) 609.6 mm ARCH C (609.6 mm x 457.2 mm) ARCH D (609.6 mm x 914.4 mm) 457.2 mm ARCH B (457.2 mm x 304.8 mm) ARCH C (457.2 mm x 609.6 mm) 304.8 mm ARCH A (304.8 mm x 228.6 mm) ARCH B (304.8 mm x 457.2 mm)
Page 404: Use Nesting Function
Use nesting function Only available with TM-355/TM-255/TM-5355/TM-5255. When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting •...
Page 405 • When Enable is selected: •...
Page 406: Nesting Waittime
Nesting WaitTime Only available with TM-355/TM-255/TM-5355/TM-5255. Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received.
Page 407: Print Cut Lines
Print cut lines Only available with TM-355/TM-255/TM-5355/TM-5255. Prints cut lines to separate nested data. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting • Enable •...
Page 408: Mirror
Mirror Flip the image horizontally and print. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Paper settings • ON • Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies. •...
Page 409 • When ON is selected when printing on cut paper or roll paper cut to standard size: • Flip the image horizontally for each position where you print the image on the paper.
Page 410: Merge
Merge Specifies how colors should be processed when lines overlap. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager Note • The data is given priority when a specification command is included in the HP-GL/2 data. •...
Page 411: Select Palette
Select palette Selects a palette to use when printing HP-GL/2 data. According to the setting of the selected palette, the line width, line color, and line attributes are specified. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...
Page 412: Define Palette
Define palette Specifies each pen setting in Palette A and Palette B. The pen setting in Default cannot be changed. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...
Page 413: Pen 0 To Pen 15
Pen 0 to Pen 15 Specifies Width, Color, and Line attributes settings for each of the 16 pens (numbered 0 to 15) that make up each palette. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup >...
Page 414: Reset Palette
Reset palette Resets palette pen parameters configured using Define palette. This setting item sets the palette pen parameters back to the default. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager > Pen setup •...
Page 415 100 (0, 168, 168) No setting No setting Miter 12.0 110 (168, 0, 115) No setting No setting Miter...
Page 416: Smoothing
Smoothing Makes arc drawing smoother. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • Software • Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5° (Regular 72-sided polygon) if the angle is not specified using a HP-GL/2 command.
Page 417: Thicken Fine Lines
Thicken fine lines Performs correction to avoid breaks in fine lines. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • ON • Corrects line widths so fine lines are drawn more sharply, without breaking. The line color is not changed.
Page 418: Adjust Faint Lines
Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager • ON •...
Page 419: Width Correction
Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. Display this item by selecting the following.
Page 421: Print Color List For Palettes
Print color list for palettes Prints out the sample (256 colors) of the color specified in each pen number. The coloring also changes depending on the paper type to be printed. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Line & pen manager...
Page 422: Warning Display
Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data Display this item by selecting the following.
Page 423: Detect Image Size
HP-GL/2 data does not include image drawing range information. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Processing options TM-355/TM-255/TM-5355/TM-5255 • OFF • ◦ If image drawing range information is included in HP-GL/2 data: ◦...
Page 424 DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified.
Page 425 The printed image is the same as "When Detected size is selected:" on "When the image drawing range is not specified:". • When the image drawing range is not specified: • ◦ When OFF is selected: ◦ The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it.
Page 426 Note • When a HP-GL/2 data include image drawing range information, the image drawing range is • determined using that information. When a HP-GL/2 data does not include image drawing range information, the image drawing range use the printer's maximum roll paper width as the horizontal dimension and 1.5 times the maximum roll paper width as the vertical dimension.
Page 427: Frame Control
Frame control Only available with TM-355/TM-255/TM-5355/TM-5255. Perform this setting to print the HP-GL/2 data including the FR command. Display this item by selecting the following. (Setup) > Printer settings > Print settings > HP-GL/2 print settings > Processing options • Enable •...
Page 428: Menu Setting Combinations
Menu Setting Combinations Save paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Use nesting function and Auto rotation Detect image size and Oversize Detect image size and Print centered...
Page 429: Save Paper And Auto Rotation
Save paper and Auto rotation When Save paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Save paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed.
Page 430 Printed without upper/lower blank area.
Page 431: Enlarge/Reduce (Scaling) And Auto Rotation
Enlarge/Reduce (Scaling) and Auto rotation When both Enlarge/Reduce (Scaling) and Auto rotation are specified, Enlarge/Reduce (Scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed.
Page 432: Print Centered And Cut To Standard Size
Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
Page 433 A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size • A. Position of cut for A3 size (portrait)
Page 434: Cut To Standard Size And Auto Rotation And Enlarge/Reduce (Fit Paper Size)
Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result between the data to which Auto rotation is applied and all candidate sizes.
Page 435 A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper.
Page 436 • Printed image after reduced • A. Position of cut for A3 size...
Page 437: Use Nesting Function And Auto Rotation
Use nesting function and Auto rotation Only available with TM-355/TM-255/TM-5355/TM-5255. When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that conserves paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
Page 438 If an image is running off the edge of the paper as shown above, the subsequent images are printed on the next sheet.
Page 439: Detect Image Size And Oversize
Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. TM-355/TM-255/TM-5355/TM-5255 • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: Oversize is disabled in accordance with the command-specified image drawing range.
Page 440 • When OFF or Command priority is selected for Detect image size and Disable is selected for • Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for •...
Page 441 • When Detected size is selected for Detect image size and Enable is selected for Oversize: • F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected. TM-350/TM-340/TM-250/TM-240/TM-5350/TM-5340/TM-5250/TM-5240 • When OFF or Command priority is selected for Detect image size and Disable is selected for •...
Page 442 Detect image size AND Oversize EXAMPLE The example below shows printing of data in which a figure is located in the upper left corner with margins below and to the right, on roll paper that is larger than the command-specified image drawing range (size normally specified by the application).
Page 443 C: Position of cut The paper is cut with the length obtained by adding the upper and lower margins to the length of the image drawing range determined based on the Detect image size setting.
Page 444: Detect Image Size And Print Centered
Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. TM-355/TM-255/TM-5355/TM-5255 • When OFF or Command priority is selected for Detect image size and ON is selected for Print •...
Page 445 A. Minimum image range detected Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper. TM-350/TM-340/TM-250/TM-240/TM-5350/TM-5340/TM-5250/TM-5240 The image drawing range determined based on the Detect image size setting is printed in the center of the paper.
Page 446 The image drawing range determined based on the Detect image size setting is printed at the center of the paper.
Page 447: Status Print
• If you specify the administrator password, select Status print (administrator). 5. Select Yes. The printer starts printing. The following information is included. Values may vary depending on your model and firmware version. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version...
Page 448 Paper-related settings Setting values of Paper-related settings Device settings Auto maintenance settings Setting values of Auto maintenance set- tings Hard disk settings Setting values of Hard disk settings Device user settings Setting values of Other printer settings Language selection Setting value of Language selection Web service setup Setting values of Web service usage regis- tration...
Page 449: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...
Page 450: Start Up Remote Ui
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 451 Note • If you have set a DNS host name, you can also enter this. When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it.
Page 452 For details on setting password, see Setting Passwords Using Remote 5. Confirm that the main screen of Remote UI is displayed. For changeable setting items, see below. Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings, select Log out.
Page 453: Changeable Setting Items Using Remote Ui
Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
Page 454 Job management This function allows you to display the job history and print it. Note • When you are logging on in administrator mode, you can restrict this function in standard user mode. Security (Item for administrator) Set passwords, make settings related to certificates for encrypted communication, and other security settings.
Page 455: Security
◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Only available with TM-355/TM-255/TM-5355/TM-5255. Restricts to print data on USB flash drive. • TLS server settings • Make settings related to certificates for encrypted communication.
Page 456: Lan Settings
LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
Page 457 • To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦...
Page 458: Setting Passwords Using Remote Ui
Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. Setting Administrator Password Setting Standard User Password Note...
Page 459 Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.
Page 460: Registering Printer's Root Certificate To Web Browser For Ssl Communication
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 461 Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 11. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert.
Page 462 6. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. For Chrome on Android 1.
Page 463 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed. If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser.
Page 464: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
Page 465 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1.
Page 466 Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2. Select Yes on displayed screen. 3. Select Add/Remove Snap-in from File menu. The Add or Remove Snap-ins screen appears. 4.
Page 467 Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root. 2.
Page 468 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note • Make sure you can see the registered certificate from Current user by creating the Current user snap-in. Note • When you finish Microsoft Management Console, a message asking you whether to save the console setting.
Page 469 Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), select (Information) on the HOME screen of the operation panel, and then select System information.
Page 470: Generating Server Certificate
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 471 • Key algorithm • Specify the signature algorithm and key information. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. • Enter the common name. •...
Page 472: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
Page 473 To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. • POP before SMTP • Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. ◦...
Page 474: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. * This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
Page 475 1. Specify number of resending. 2. Specify interval of resending. 3. Select OK. The resending setting is completed.
Page 476: Migrating Printer's Setting
Start up Remote UI 2. Select Printer settings. 3. Select Import/Export printer settings. 4. Select Import printer settings. 5. Select a file to import. 6. Enter password and select OK. Using USB Flash Drive Only available with TM-355/TM-255/TM-5355/TM-5255. 1. Exporting settings...
Page 477 1. Insert USB flash drive into the USB flash drive connector. 2. Select (Setup) on HOME screen. 3. Select Printer settings. 4. Select Import/export settings. If you specify the administrator password, enter the password. 5. Select Export. 6. Enter password and select OK. 7.
Page 478: Initializing Printer's Setting
Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock • Web service settings This operation is available using the operation panel or Remote UI.
Page 479: Network Setting
Network Setting Printer Connection Methods Wi-Fi Connection Wireless Direct Connection Wired Connection USB Connection Another Printer Found with Same Name Printing Network Settings Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using Wi-Fi Connection Assistant Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network (macOS)
Page 480: Printer Connection Methods
Printer Connection Methods 4 connection methods are available on the printer. • • Wi-Fi Connection • • Wireless Direct Connection • • Wired Connection • • USB Connection...
Page 481 The printer cannot use a wired LAN connection simultaneously with a Wi-Fi or wireless direct connection. When connecting another device while the devices are already connected to the printer, connect using a method other than the above. Restrictions Important • If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct, the connection between the device and wireless router will be disabled.
Page 482: Wi-Fi Connection
Wi-Fi Connection Important • If printer is performing cleaning, print head alignment, or other processes, wait for the process to finish, before starting setup. Note • Refer to the following notes when connecting to Wi-Fi. Notes on Wi-Fi Connection 1. If is displayed on the left side of the screen, tap to display the HOME screen.
Page 483 4. Select Settings. 5. Select Wi-Fi setup. 6. Select a connection method below. Easy wireless connect Set wireless router information to the printer directly from a device (such as a computer), without operating the wireless router Easy wireless connect may take some time. Internet connection may become temporarily unavailable during setup.
Page 484 Easy wireless connect is not available on Windows 10 in S mode or Windows 11 in S mode. Select other connection types. Manual connect Connect to wireless router using a password Connect to a WPS-compatible wireless router WPS (PIN Code) Connection A wireless connection can also be set up by using the WPS PIN code method...
Page 485: Wps Connection
WPS Connection 1. Select WPS (Push button method). 2. Select OK. 3. Press and hold the WPS button on the wireless router. Note • For more on pressing the WPS button, see the wireless router manual. 4. Select OK on the printer within 2 minutes. 5.
Page 486 6. Tap on the left side of the screen. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation.
Page 487 Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup. macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 488: Wps (Pin Code) Connection
WPS (PIN Code) Connection 1. Select Other connection types. 2. Select WPS (PIN code method). 3. Follow the on-screen instructions on a computer to set a PIN code on the wireless router. 4. When the screen on the below appears, select OK.
Page 489 5. Tap on the left side of the screen. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation.
Page 490 Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup. macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 491: Manual Connect
Manual connect 1. Select Manual connect. 2. Select your wireless router. If you select a Wi-Fi router name, proceed to step 8 and continue with the settings. If you select [Directly enter the wireless router name], proceed to step 3 and continue with the settings. If [Failed to connect to the wireless router.] appears, see "Failed to connect to the wireless router."...
Page 492 If you don't know your wireless router name, see the wireless router manual or contact its manufacturer. 5. Select OK. 6. Make sure the wireless router name (SSID) is correct. 7. Select OK. 8. The screen below will appear. If "Connected to the wireless router." appears, the network does not require a password. Continue from step 13.
Page 493 9. Select the input area. 10. Enter the password. Text entry is case-sensitive. If you don't know the password for your wireless router, see the wireless router manual or contact its manufacturer. 11. Select OK. 12. Select OK.
Page 494 13. When the screen on the below appears, select OK. 14. Tap on the left side of the screen.
Page 495 The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 496: Easy Wireless Connect
Easy wireless connect 1. Select Easy wireless connect. 2. Select OK. 3. When the printer preparation is complete, the screen below appears. 4. Return to the application software and proceed with the setup.
Page 497 Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup. macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 498: Wireless Direct Connection
Wireless Direct Connection This section describes wireless direct, which allows you to print by connecting the devices to the printer directly. Important • Check the usage restrictions and switch the printer to the wireless direct. • Restrictions • The administrator password is required to change settings if it is enabled for changing settings using the operation panel.
Page 499 4. Select Enable/disable Wireless Direct. 5. Select Yes. After Wireless Direct is enabled, the identifier (SSID) etc. when using the printer with wireless direct connection are displayed. By flicking the touch screen, you can check various settings of wireless direct. Note •...
Page 500 3. Select Show password. • By selecting Wireless Direct, you can change the following settings. • Enable/disable Wireless Direct Change network name (SSID) Change password Connection request confirmation For updating the SSID / password or changing the name of the printer displayed on Wi-Fi Direct compatible device, see Change Wireless Direct Connection Setting.
Page 501 Change Wireless Direct Connection Setting 1. On the HOME screen, select (Network). Home Screen Menu Composition 2. Select Wireless Direct. 3. Select Settings. 4. Change settings as necessary. • To update the password for wireless direct • Select Change password to display the confirmation screen. To check the updated password, select Change manually >...
Page 502: Wired Connection
Wired Connection Important • If printer is performing cleaning, print head alignment, or other processes, wait for the process to finish, before starting setup. Note • Refer to the following for notes when connecting to a wired LAN. • Notes on Wired Connection 1.
Page 503 4. On the HOME screen, select the Network icon. Depending on the current LAN status, the icon displayed on the button may differ. Home Screen Menu Composition 5. Select Wired LAN. 6. Select Settings. 7. Select Enable/disable Wired LAN.
Page 504 8. Select Enable. 9. Tap on the left side of the screen.
Page 505 The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 506: Usb Connection
USB Connection Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer.
Page 507: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 508: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Items to Prepare When Using Rolls Plain paper of sufficient length When Using Sheets 12 sheets of A4 or Letter-sized plain paper 1.
Page 509: Countermeasures Against Unauthorized Access
Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
Page 510 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.
Page 511: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
Page 512 The number of con- • Wireless Direct does not allow more than 5 devices to be connected. • nected clients reaches If you add a device to connect, disconnect a device you do not use before adding the the upper limit. device.
Page 513: Sharing The Printer On A Network (Windows)
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 514: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
Page 515 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.
Page 516: Restrictions On Printer Sharing
• If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 517: Managing Print Jobs
Managing Print Jobs Handling Print Jobs Deleting Print Jobs Priority Printing Printing Pending Jobs Printing Security Print Jobs Using the Printer Hard Disk to Handle Print Jobs Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver...
Page 518: Handling Print Jobs
Handling Print Jobs Deleting Print Jobs Priority Printing Printing Pending Jobs Printing Security Print Jobs...
Page 519: Deleting Print Jobs
Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Select (Jobs) on HOME screen. 2. Select Print job. 3.
Page 520 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm the message and select Yes.
Page 521: Priority Printing
Priority Printing Only available with TM-355/TM-255/TM-5355/TM-5255. Specify a print job that is being received to change its print order (Priority printing). This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the...
Page 522 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.
Page 523: Printing Pending Jobs
Printing Pending Jobs Only available with TM-355/TM-255/TM-5355/TM-5255. If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
Page 524 Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.
Page 525: Printing Security Print Jobs
Printing Security Print Jobs Only available with TM-355/TM-255/TM-5355/TM-5255. A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
Page 526 6. Select OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...
Page 527: Using The Printer Hard Disk To Handle Print Jobs
Using the Printer Hard Disk to Handle Print Jobs Only available with TM-355/TM-255/TM-5355/TM-5255. Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Saving Print Jobs Sent from Sources Other than Printer Driver...
Page 528: Using Printer Hard Disk
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
Page 529 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.
Page 530: Saving Print Jobs In Personal Job Boxes
Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
Page 531: Printing Saved Jobs
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Select (Jobs) on HOME screen. 2.
Page 532 8. Select Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • If an administrator password is set, enter the password. 5.
Page 533: Deleting Saved Jobs
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Select (Jobs) on HOME screen. 2.
Page 534 6. Select Edit. 7. Select Delete. 8. Select Yes.
Page 535: Moving Saved Jobs
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...
Page 536: Saving Print Jobs Sent From Sources Other Than Printer Driver
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
Page 537 1. Select (Setup) on HOME screen. 2. Select Printer settings. 3. Select Hard disk settings. Enter administrator password if it is enabled. 4. Select Save first and print. 5. Select ON.
Page 538: Printing Without Saving Jobs In Common Job Box
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.
Page 539: Setting Passwords For Personal Job Boxes
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...
Page 540: Naming Personal Job Boxes
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...
Page 541: Printing List Of Saved Jobs
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Select (Jobs) on HOME screen. 2. Select Saved job. 3. In the list, select the target job box. Note •...
Page 542: Renaming Saved Jobs
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...
Page 543: Printer Hard Disk Operations
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...
Page 544: Checking Free Hard Disk Space
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel 1. Select (Information) on HOME screen. 2. Select Hard disk information. The free hard disk space (job box free space) appears.
Page 545: Adjustments For Better Print Quality
Adjustments for Better Print Quality Checking for Nozzle Clogging Cleaning the Print Head Adjusting Line Misalignment Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors Automatically Adjusting Different Colored Horizontal Streaks Manually Adjusting Different Colored Horizontal Streaks Fine-Tuning Paper Feed Amount Adjusting Line Length Troubleshooting Paper Abrasion and Blurry Images...
Page 546: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Important • When using cut sheets, do not move the release lever until instructions (guidance) for removing the •...
Page 547 If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
Page 548: Cleaning The Print Head
• If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the •...
Page 549 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Select (Setup) on HOME screen. 2. Select Maintenance. 3. Select Print Head Cleaning. 4. Select Cleaning, Deep Cleaning, or System Cleaning. 5. Select ink group to be cleaned. •...
Page 550: Adjusting Line Misalignment
Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
Page 551 7. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction. •...
Page 552 Example 2: Move the angle adjustment lever to a position between the numbers or between the number and the square (D) of the two sets of lines that are least misaligned. In this case, select -1. 9. Open top cover and move angle adjustment lever to match number (or square) of straightest set of lines.
Page 553 Note • If the problem, such as misaligned lines or color unevenness, is not solved after adjustment, execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position. When finished, execute Print Head Alignment again.
Page 554: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 555 When using sheets Auto (standard): 3 sheets of unused paper, A4/Letter size or larger (or 1 sheet when using A2 or larger) Auto (advanced): 5 sheets of unused paper, A4/Letter size or larger (or 1 sheet when using A2 or larger) Perform adjustment as follows.
Page 556: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
Page 557 5. Select Manual. A confirmation message appears. Note • If you do not perform Auto (advanced), a confirmation message prompting you to perform Auto • (advanced) appears. In this case, select Yes and perform Auto (advanced). 6. Select Yes. The paper source setting screen appears. 7.
Page 558: Automatically Adjusting Different Colored Horizontal Streaks
Automatically Adjusting Different Colored Horizontal Streaks If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 559 7. Select paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 560: Manually Adjusting Different Colored Horizontal Streaks
Manually Adjusting Different Colored Horizontal Streaks If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 561 7. Select paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 8. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
Page 562: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed •...
Page 563: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 564 • If you select Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Select amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 565: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images Changing the Print Head Height Adjusting Vacuum Strength...
Page 566: Changing The Print Head Height
Changing the Print Head Height The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 567 • Depending on the type of paper, some setting values may not be available.
Page 568: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.
Page 569: Color Management
Color Management Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
Page 570: Managing Colors
Managing Colors Color management (color calibration) corrects for variations in color tones due to differences between printers and aging, and obtains continuously stable corrected color tones. The color tones of this printer can be corrected by executing color calibration. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
Page 571 Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See the following for details.
Page 572: Performing Color Calibration
Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
Page 573 Loading Rolls in the Printer Loading Sheets in the Printer 3. Select (Setup) on HOME screen. 4. Select Maintenance. 5. Select Color calibration. 6. Select Auto adjust. A confirmation message appears. Note • For details about menu items other than Auto adjust, see Other Menu Items.
Page 574 • Calibration guide settings • You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦...
Page 575: Adjustment Types Of Color Calibration
Features Common Calibration When you calibrate Canon genuine paper using common calibration, the results are also applied to any other media types for which calibration has not yet been executed. This allows you to use multiple media types quickly because it is not necessary to execute color calibration for each media type.
Page 576 ◦ The calibration adjustment value of media type A is also applied to B to D for which color calibration has not been performed. • Second: Execute color calibration with media type B (categorized as common calibration) • ◦ The calibration adjustment value of media type B is also applied to C and D for which color calibration has not been performed.
Page 577 Performing Color Calibration...
Page 578: Maintenance And Consumables
Maintenance and Consumables Replacing Consumables Checking the Ink Tank Model Number Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity Replacing the Cutter Blade Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads...
Page 579: Replacing Consumables
Replacing Consumables Checking the Ink Tank Model Number Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity Replacing the Cutter Blade...
Page 580: Checking The Ink Tank Model Number
2. Select Ink model number. The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2.
Page 581 The type and number of inks displayed will vary depending on the printer you are using. Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Page 582: Replacing Ink Tanks
Checking the Ink Tank Model Number. Note • For TM-355/TM-350/TM-255/TM-250/TM-5355/TM-5350/TM-5255/TM-5250, you can replace the ink tanks with 130 ml or 300 ml ink tanks. You can install different capacity tanks for different colors. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 583 Selecting Ink Tank Replacement from Menu 1. Select (Ink Display Area) on HOME screen. Home Screen Menu Composition 2. Select Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank Illustrations may differ slightly from your printer. 1.
Page 584 • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink • may leak and cause stains. Put the removed ink tank in a plastic bag and close the bag. For TM-355/TM-350/TM-255/TM-250/ For TM-340/TM-240/TM-5340/TM-5240 TM-5355/TM-5350/TM-5255/TM-5250 Note •...
Page 585 2. Open the pouch and remove the ink tank. Important • Never touch the ink holes (B) or the metal contacts (C). This may cause stains, damage the ink • tank, and affect printing quality. For TM-355/TM-350/TM-255/TM-250/ For TM-340/TM-240/TM-5340/TM-5240 TM-5355/TM-5350/TM-5255/TM-5250...
Page 586 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Select OK and insert ink tank into holder with ink holes down and metal contacts in front. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. •...
Page 587 Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the • printer. • If an ink tank is installed facing the wrong direction, the rotating part of the ink tank lock lever •...
Page 588: Checking Ink Level
Checking Ink Level On the touch screen, you can check how much ink is left in the ink tank. 1. Select Ink Display Area on HOME screen. Home Screen Menu Composition This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
Page 590: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 591 2. Select Maintenance. 3. Select Head Replacement. 4. Select Start head replacement. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head. 5.
Page 592 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 7. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 8.
Page 593 9. Grab grips (E), and then remove print head. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note •...
Page 594 12. Remove orange protective caps (F, G). Grab grip (H) to remove protective cap (G). Important • Always carry the print head by holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. •...
Page 595 • The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap while holding it over the pouch that contained the print head or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area.
Page 596 15. While holding center part (C) of print head lock lever, lower it toward back. 16. Align angle adjustment lever with the red square position. 17. Close top cover.
Page 597 Ink now fills the print head. It takes about 10 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...
Page 598: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 599 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 6. Open maintenance cartridge cover. 7. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 600 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 8. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 9.
Page 601 Important • Support the maintenance cartridge cover from underneath as you wipe it. 11. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
Page 602: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Select (Setup) on HOME screen. 2.
Page 603: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade Important • The cutter blade can not be replaced if there is paper in the moving range of the cutter. Remove the paper.
Page 604 7. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note •...
Page 605 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 10. Select Done. 11. Select Yes.
Page 606: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover...
Page 607: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2.
Page 608: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 609 Important • Do not touch the linear scale (D) or carriage shaft (E). Touching these may cause malfunction. • Note • If the cleaning brush is dirty, rinse it in water. 7. Clean the inside of the top cover with a completely wrung out damp cloth. Wipe away any ink residue and paper dust (debris from cutting) on entire platen (F), paper retainer (G), ink grooves (H), and output guide (I), and so on.
Page 610 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality.
Page 612: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 613: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows: Print Head Cleaning 1.
Page 614: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
Page 615 Related Topic Cleaning the Print Heads...
Page 616: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 617: Preparing To Transfer The Printer
Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on installing printer after transfer, see Reinstalling the Printer. Important • Avoid tilting the printer excessively in transit. This may cause ink in the printer to leak and cause stains. •...
Page 618 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, select OK and contact your Canon dealer for assistance. 8. Open ink tank cover to remove all ink tanks.
Page 619 Turning the Printer On and Off Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may damage the printer. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks, and follow this procedure again.
Page 620: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Installation Guide. Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. • •...
Page 621 2. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide that was provided with the stand. Caution • The stand must be assembled by at least two people on a flat surface. Attempting assembly by •...
Page 622 Turning the Printer On and Off 6. Check the contents of the message and select Yes. 7. Open ink tank cover and install all ink tanks. Loading ink tank 8. Install the software. Note that the driver installation procedure varies depending on the type of connection. Installing the Printer Driver (Windows) Installing the Printer Driver (macOS)
Page 623: Firmware Update
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.
Page 624: Frequently Asked Questions
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
Page 625 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Margins are wide Borders appear in borderless printing When printing on roll paper, the printed surface becomes scratched...
Page 626 Cannot Find Printer on Network Cannot Connect Printer to Network Cannot Find Printer During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Searching Printer by IP Address or Host Name During Setup Cannot Print over Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks Cannot Print Using AirPrint...
Page 627 Ink Level Detection Does this printer support sub-ink tank system About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs...
Page 628: The Printer Does Not Respond Even If Print Jobs Are Sent
• The printer cannot use a wired LAN connection simultaneously with a Wi-Fi or wireless direct connection. Is Save to job box selected as the printer Output method? Check 3 This function is available only with TM-355/TM-255/TM-5355/TM-5255. Print the job saved on the printer's hard disk. Printing Saved Jobs Is the print job pending? Check 4 This function is available only with TM-355/TM-255/TM-5355/TM-5255.
Page 629: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may be stuck and not able to be advanced. Is the loaded roll paper touching printer parts, etc.? Check 1 If the loaded roll paper is touching printer parts, load the roll paper again.
Page 630: Failed To Printer Driver Installation (Windows)
Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...
Page 631: Removing Printer Software
• See the pages below for how to remove printer drivers. • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the Wi-Fi Connection Assistant (Windows) Follow the steps below to remove the Wi-Fi Connection Assistant. • Windows 11 •...
Page 632 Removing the Wi-Fi Connection Assistant (macOS) Follow the steps below to remove the Wi-Fi Connection Assistant. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > Wi-Fi Connection Assistant, and then drag Canon Wi-Fi Connection Assistant icon into Trash.
Page 633: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during...
Page 634: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 635 Remove a Jammed Sheet Was the paper cut before the ink dried? Check 5 In the touch screen menu, select Paper-related settings > Advanced paper settings, and increase time in Pause between scans or Pause between pages. Specifying the Ink Drying Time When printing photos and posters, are the Print target settings set correctly? Check 6 Do one of the following.
Page 636: Banding In Different Colors Occurs
Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
Page 637 Does the paper loaded on the printer match the media type selected on the Check 3 touch screen? Set the correct media type on the touch screen. Changing the Type of Paper Has the paper feed rate been calibrated properly? Check 4 Adjust the feed amount.
Page 638: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the media type in the printer driver.
Page 639 Adjust feed amount. Automatically Adjusting Different Colored Horizontal Streaks Adjusting Line Length When printing photos and posters, are the Print Target settings set correctly? Check 5 Do one of the following. • In the printer driver, change the setting to Photo (Color) or Poster in Print Target. •...
Page 640 Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut. Note •...
Page 641: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper etc., adjust the position of the Print head.
Page 642 When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Set the correct media type on the touch screen. Changing the Type of Paper Are the Print Head nozzles clogged? Check 5 Perform print head cleaning.
Page 643: Paper Rubs Against The Print Head
Paper rubs against the Print Head Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the media type in the printer driver.
Page 644 Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Paper thickness (head height) in the touch screen menu to the value higher than the current one. Changing the Print Head Height Is the paper thick, or a type that curls easily or is prone to buckling after Check 5 absorbing ink? •...
Page 645 Paper Settings List (Roll Paper)
Page 646: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
Page 647 • Click Get Information to reflect the paper information set in the printer to the printer driver. • When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? The platen may become dirty if the loaded paper does not match the settings.
Page 648 If you are using plain paper, changing the settings from the printer driver may Check 10 improve the print results. • For the Easy Settings • Set Print Target to Photo (Color) or Poster. Printing By Setting Print Purpose • For the Advanced Settings •...
Page 649: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover If using plain papers, is the media type set to Plain papers? Check 2 Set the media type to PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 3...
Page 650 The platen may become dirty if the loaded paper does not match the settings. We recommend that you clean the platen before printing again. Cleaning Inside the Top Cover When printing with the media type loaded in the printer, specify the same media type in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the media type in the printer driver.
Page 651 Paper Settings List (Roll Paper)
Page 652: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
Page 653 Does this paper take longer to dry? Check 6 Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu. Specifying the Ink Drying Time If the platen is dirty, open the top cover and clean the platen. Cleaning Inside the Top Cover Note •...
Page 654 Dirt may be removed by letting a blank sheet of paper pass through. Check 9 Perform a paper feed from the touch screen. Feeding Roll Paper Manually...
Page 655: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Use Pause between pages on the touch screen to change the ink drying time to between 30 seconds and 3 minutes before performing borderless printing.
Page 656: Printed Colors Are Inaccurate
Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging When printing photos and posters, are the Print target settings set correctly? Check 2 Do one of the following.
Page 657 Is Application Color Matching Priority set to Off in a Windows printer driver? Check 4 In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to On in the dialog box that appears. Layout Tab Description (Windows) Has the computer or monitor color been adjusted? Check 5...
Page 658: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to CAD Check 1 (Monochrome Line Drawing) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Main Tab Description (Windows) Is Color Mode set to Monochrome selected in the macOS printer driver?
Page 659: Line Thickness Is Not Uniform
Line thickness is not uniform Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the media type in the printer driver.
Page 660 For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head. Changing the Print Head Height Is Fast Graphic Process set to On in the 32-bit Windows printer driver Check 4 Special Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow...
Page 661: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.
Page 662 Is the Roll Paper loaded at an angle? Check 5 If there is a gap between the roll paper and the roll holder, reload the roll paper. Loading Rolls in the Printer Is Detect paper width set to Disable? Check 6 Set Detect paper width in the touch screen menu to Enable to load the paper.
Page 663: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate
The length of the printed image in the paper ejection direction is not accurate Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the media type in the printer driver.
Page 664 Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Maintenance Adjusting Line Length...
Page 665: Images Are Printed Crooked
Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls in the Printer Is Detect paper width set to Disable? Check 2 Set Detect paper width in the touch screen menu to Enable to load the paper.
Page 666: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity).
Page 667: Borders Appear In Borderless Printing
Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Automatic Adjustment to Straighten Lines and Colors If printing full-scale borderless, is the selected paper wider than the source Check 2...
Page 668: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Set Roll paper tension (printing) to High in the touch screen menu.
Page 669: Dent In The Tip Of Paper
Dent in the Tip of Paper Are you keeping the roll in the printer for a long time without printing on it? Check Doing so may leave a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before printing.
Page 670: Cannot Configure Network Settings
Cannot Configure Network Settings Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen "Failed to connect to the wireless router." Appears Taking Time to Setup Process (Windows)
Page 671: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the right side of the printer.
Page 672 3. Restart computer. 4. Make sure you have no application software running. 5. Refer to Setup Guide for setup.
Page 673: Failed To Connect To The Wireless Router." Appears
"Failed to connect to the wireless router." Appears Each time you perform each check, select OK on the error screen to clear the error and set up the printer again. When Security Type is WPA/WPA2/WPA3 When Security Type is set to Disable When Security Type is WPA/WPA2/WPA3 Check the password entered for the wireless router is correct.
Page 674 When Security Type is set to Disable Is the wireless router turned on? Check If it is already turned on, turn it off, and then turn it back on. Do not proceed to the next screen of this guide until the power is turned on. The connection to the wireless router will be temporarily disabled.
Page 675: Taking Time To Setup Process (Windows)
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 676: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Connect Printer to Network Cannot Find Printer During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Searching Printer by IP Address or Host Name During Setup...
Page 677: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 678: Cannot Find Printer During Setup
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
Page 679 2. Check PC network connection Can you view any web pages on your computer? Make sure the computer and network device (wireless router, etc.) are configured and the computer is connected to the network. If you cannot view web pages on your computer, check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function.
Page 680 After checking the wireless router setting, make sure the printer is not placed too far away from the wireless router. The printer can be up 164 ft. (50 m) from the wireless router indoors if unobstructed. Make sure the printer is close enough to the wireless router to be used. Place the printer and wireless router where there are no obstacles between them.
Page 681 Note • It may take a while for the printer and network device to become ready for use once they are • turned on again. After turning it on, wait for a while and proceed. 2. Check PC network connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network.
Page 682 If you can connect to the network, try to set up from the beginning.
Page 683: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
Page 684 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 685 If you are using any programs that switch between network environments, check their settings. If printer is connected to an AirPort Base Station via LAN, make sure you use Check 10 alphanumeric characters for network identifier (SSID). (macOS) If the problem is not resolved, redo setup. •...
Page 686: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.
Page 687: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria appears.
Page 688 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already used for another device, follow the procedure below to specify printer's IP address.
Page 689 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 690: Cannot Print Over Network
Cannot Print over Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks Cannot Print Using AirPrint...
Page 691: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using Wi-Fi Connection Assistant. • For details, refer to "Performing/Changing Network Settings" > "Performing Network Settings" in Wi-Fi Connection Assistant Guide.
Page 692: Cannot Print Over Bonjour Networks
Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 693: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...
Page 694: Network Connection Problems
Network Connection Problems Network Settings and Common Problems Cannot Connect to the Printer...
Page 695: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...
Page 696: Cannot Connect To The Printer
Cannot Connect to the Printer Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 697 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. You can check the current network settings for the printer by displaying them on the touch screen. LAN settings Note •...
Page 698 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 699 Have you entered the proper password specified for the Wireless Direct? Check 5 You can check the password set for the printer by displaying it on the touch screen. LAN settings Make sure the printer is not placed too far away from the device. Check 6 If the distance between the printer and device is too far, wireless communication becomes poor.
Page 700 When using Wi-Fi, make sure wireless router does not restrict which Check 3 computers can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer.
Page 701: Printer Problems
Printer Problems Printer Does Not Turn On Messages advising to check the maintenance cartridge are not cleared The Data lamp on the Operation Panel does not light up If the Printer Makes a Strange Sound Printed pages are not collected cleanly in the basket Warning Message is Displayed When Performing Color Calibration...
Page 702: Printer Does Not Turn On
Printer Does Not Turn On Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...
Page 703: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 704: The Data Lamp On The Operation Panel Does Not Light Up
The Data lamp on the Operation Panel does not light up Was the correct printer selected? Check 1 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In macOS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again.
Page 705: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
Page 706 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 707: Printed Pages Are Not Collected Cleanly In The Basket
Printed pages are not collected cleanly in the basket Is the basket in the right position for the media size? Check The optimal basket position depends on factors such as media size or orientation. Make sure the basket is used properly. Example Basket Configurations...
Page 708: Warning Message Is Displayed When Performing Color Calibration
Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • • A warning message is displayed when creating a color calibration target. •...
Page 709: Paper Is Not Fed Or Ejected Properly
Paper is not Fed or Ejected Properly Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Cannot load sheets Roll Paper Remains/Lacks under Quantity Management The printer ejects blank, unprinted paper Printer Keeps Ejecting the Roll Paper...
Page 710: Remove Jammed Roll Paper
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn off printer. Turning the printer off 2. Positioning your hands as shown, open roll paper cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift it up.
Page 711 5. Push release lever back. 6. Remove jammed paper. • If paper is jammed inside the top cover • 1. Open top cover. 2. Move carriage to the left or right side, away from the jammed paper.
Page 712 Important • Do not move the carriage over jammed paper. This may damage the print head. • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause the • printer to malfunction. 3. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 713 • If the paper from a roll is jammed by the paper feed slot • Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. •...
Page 714 Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 715: Remove A Jammed Sheet
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off printer. Turning the printer off 2. Push release lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover •...
Page 716 Important • Do not move the carriage over jammed paper. This may damage the print head. 3. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 4.
Page 717 • If the paper is jammed by the paper feed slot • Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide •...
Page 718 4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 719: Remove Jammed Paper (Paper Feed Slot)
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the printer off 2. Push release lever back. 3.
Page 720 4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7.
Page 721 Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 722: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check the paper information on the HOME screen.
Page 723: Cannot Load Sheets
Cannot load sheets Check the paper information on the HOME screen. Check If "Roll" is displayed, select Load cut sheet, and then load the sheet. Loading Sheets in the Printer Important • You cannot load a roll paper and sheets on the printer at the same time.
Page 724: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Is the remaining amount of loaded roll paper set correctly? Check 1 If all the following conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. •...
Page 725: The Printer Ejects Blank, Unprinted Paper
• Set Auto rotation to OFF. • If Rotate is set to 90 degrees, select 0 degrees and start printing. Auto rotation Rotate If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 726: Printer Keeps Ejecting The Roll Paper
Printer Keeps Ejecting the Roll Paper When a sheet is selected on the HOME screen, loading a roll paper with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. Check the paper feed settings on the printer.
Page 727 3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Holding it at the positions indicated, close roll paper cover. 5. Pull release lever forward.
Page 728 6. Load roll. Ensure that you operate the touch screen before loading the roll. Loading Rolls in the Printer...
Page 729: Paper Cutting Problems
Paper Cutting Problems Paper is not cut Paper is not cut straight Cutter Blade Does Not Work While Cutting Is in Progress I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to...
Page 730: Paper Is Not Cut
Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Cut paper on the touch screen to cut the paper.
Page 731: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 732 Is the edge of the cutter blade blunt? Check 8 Replace the cutter blade. Replacing the Cutter Blade...
Page 733: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.
Page 734: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 735: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time...
Page 736: Paper Setting Problems
Paper Setting Problems Paper widths with high transparency cannot be detected I want to know the paper types that can be used in this printer Estimated paper type does not match the loaded paper type The paper type that I want to print is not displayed on the Touch Screen...
Page 737: Paper Widths With High Transparency Cannot Be Detected
Paper widths with high transparency cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 738: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the paper information list. Paper Information List...
Page 739: Estimated Paper Type Does Not Match The Loaded Paper Type
Estimated paper type does not match the loaded paper type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.
Page 740: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 741: Ink-Related Problems
Ink-related Problems Printer consumes a lot of ink Ink Level Detection Does this printer support sub-ink tank system...
Page 742: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.
Page 743: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.
Page 744: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 745: About Print Settings
About Print Settings How do I print without borders I want to easily create vertical or horizontal banners Can I perform duplex printing I want to perform enlargement printing...
Page 746: How Do I Print Without Borders
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)
Page 747: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 748: Can I Perform Duplex Printing
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...
Page 749: I Want To Perform Enlargement Printing
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)
Page 750: Hp-Gl/2 Problems
HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time...
Page 751: With Hp-Gl/2, Printing Is Misaligned
With HP-GL/2, printing is misaligned Make sure the plotter origin is correct. Check 1 Check the printing commands. Set Detect image size to Command priority or Detected size in the touch screen menu. Detect image size Check the Margin setting. Check 2 Adjust the Margin setting values in the touch screen menu.
Page 752: Lines Or Images Are Missing In Printed Hp-Gl/2 Jobs
Lines or images are missing in printed HP-GL/2 jobs Is the memory full? Check 1 Check the size of the data in the print job. Is the printer receiving an HP-GL/2 command not supported by this printer? Check 2 Check the print job and settings. Has the printer received print data that includes HP RTL commands when Check 3 Auto rotation is ON?
Page 753: Lines Are Printed Too Thick Or Thin In Hp-Gl/2 Print Jobs
Lines are printed too thick or thin in HP-GL/2 print jobs Check the Width setting in Pen setup menu. Check 1 Select Pen setup, then select Define palette, and change the Width setting of each pen in each palette. Define palette Check the Width correction setting.
Page 754: Hp-Gl/2 Jobs Are Printed In Monochrome (Or Color)
HP-GL/2 jobs are printed in monochrome (or color) Check the Color mode setting. Check Check the Color mode setting in the touch screen menu. Color mode However, for optimal Print head performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.
Page 755: Printed Colors Of Lines Are Inaccurate During Hp-Gl/2 Printing
Printed colors of lines are inaccurate during HP-GL/2 printing Is Adjust faint lines set to ON? Check Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken. Adjust faint lines...
Page 756: Hp-Gl/2 Jobs Are Printed 6 Mm Larger Than Specified
HP-GL/2 jobs are printed 6 mm larger than specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Oversize to Disable in the touch screen menu. Oversize...
Page 757: Hp-Gl/2 Jobs Are Printed At Maximum Size, Even If A Standard Size Is Specified
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check the page size of the HP-GL/2 print job, as created in the source Check application. Set Detect image size to Command priority or Detected size in the touch screen menu. Set Save paper to ON in the touch screen menu.
Page 758: Hp-Gl/2 Printing Takes A Long Time
HP-GL/2 printing takes a long time Is the print data size large? Check 1 Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi.
Page 759: The Printer Stops When Printing A Hp-Gl/2 Job (The Carriage Stops Moving)
The printer stops when printing a HP-GL/2 job (the carriage stops moving) The printer is analyzing the print job. Check 1 Please wait a while until printing is finished. Is Input resolution set to 600 dpi? Check 2 Set Input resolution to 300 dpi. Input resolution...
Page 760: List Of Support Code For Error
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 761 • 4000 to 4ZZZ • 4111 4113 4114 4116 4117 4801 4803 4900 4901 4903 4905 4909 4910 4911 4913 4920 4924 4925 4926 4927 4931 4932 4933 4934 4935 4937 4950 4952 4953 4954 4955 4956 • 5000 to 5ZZZ •...
Page 762 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
Page 763 100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note • To stop printing, tap Cancel or Stop on the touch screen.
Page 764 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading Sheets in the Printer Note • To stop printing, tap Cancel or Stop on the touch screen.
Page 765 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 766 1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out •...
Page 767 1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it.
Page 768 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 769 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 770 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 771 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 772 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 773 1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
Page 774 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
Page 775 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 776 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 777 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 778 1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 779 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 780 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 781 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap paper settings display area on Home screen. Removing Sheets 2.
Page 782 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
Page 783 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Tip back the release lever and remove any paper. Then check the paper and reload it. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job which has not been printed yet.
Page 784 1323 Cause An unsuitable paper size has been loaded. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
Page 785 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 786 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 787 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 788 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 789 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 790 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 791 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 792 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 793 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 794 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 795 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
Page 796 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 797 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 798 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 799 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 800 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 801 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 802 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 803 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 804 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 805 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 806 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 807 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 808 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 809 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 810 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 811 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 812 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 813 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 814 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 815 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 816 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 817 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 818 1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 819 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
Page 820 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
Page 821 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 822 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 823 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 824 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Automatic Adjustment to Straighten Lines and Colors Note • This message will appear until Print Head Alignment is carried out.
Page 825 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 826 3101 Cause Common calibration or unique calibration is now recommended. This message appears when the Calibration guide settings is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color calibration, and the specified conditions have been met since the last time common calibration was carried out.
Page 827 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance.
Page 828 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 829 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 830 3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 831 3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 832 3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 833 3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 834 3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
Page 835 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 836 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 837 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 838 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 839 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 840 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 841 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 842 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 843 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 844 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 845 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 846 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
Page 847 3337 Cause Printer is running out of memory during JPEG image processing. What to Do Print the image without rotating it. To change image rotation when printing: (Setup) > Printer settings > Print settings > JPEG print settings > Paper settings > Rotate. Note •...
Page 848 3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver.
Page 849 3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 850 3342 Cause Incorrect resolution value. What to Do Check the print settings. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 851 3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
Page 852 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 853 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 854 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 855 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 856 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 857 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 858 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 859 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 860 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 861 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 862 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 863 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 864 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
Page 865 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
Page 866 3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device.
Page 867 4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop to stop printing. Check the media type settings, and then try again.
Page 868 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
Page 869 4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls in the Printer...
Page 870 4116 Cause The paper is loaded askew. What to Do • Reloading paper • Tap Replace the paper and print on the touch screen, and then load the paper. Loading Rolls in the Printer Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls in the Printer •...
Page 871 4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2.
Page 872 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 873 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 874 4900 Cause The printer hard disk is full. What to Do Tap Stop to stop printing, and then take the following action. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 875 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
Page 876 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 877 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 878 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 879 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 880 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 881 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper • Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 882 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 883 Contact your Canon dealer for assistance.
Page 884 4924 Cause Paper loaded is not suitable for Color calibration. What to Do Follow the steps below to repeat Color calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings.
Page 885 4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color calibration. Contact your Canon dealer for assistance.
Page 886 4926 Cause The supplied paper size is not suitable for Color calibration. What to Do Tap OK on the touch screen to stop Color calibration. Load a paper size suitable for Color calibration, and then repeat Color calibration. Managing Colors Performing Color Calibration...
Page 887 4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 888 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 889 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 890 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 891 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 892 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 893 4. Retry Print Head Alignment. Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 894 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 895 4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 896 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 897 4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 898 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi.
Page 899 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 900 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061...
Page 901 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 902 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC4A-4001...
Page 903 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 904 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC41-4001 EC43-4001 EC44-4001 EC47-4001...
Page 905 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 906 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 907 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 908 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
Page 909 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
Page 910 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
Page 911 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 912 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 913 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 914 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 915 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 916 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 917 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 918 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001...
Page 919 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002...
Page 920 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003...
Page 921 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B...
Page 922 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07...
Page 923 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039...
Page 924 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A...
Page 925 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001...
Page 926 Specifications Specifications Print Area...
Page 927 Specifications Printer specifications TM-355 / TM-5355 TM-255 / TM-5255 TM-350 / TM-5350 TM-250 / TM-5250 TM-340 / TM-5340 TM-240 / TM-5240 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment.
Page 928 Printer and Stand SD-34 (when opening the basket and standing up the operation panel): Approx. 50.6 x 34.2 x 41.9 in. (1285 x 868 x 1064 mm) * For Extended position, see Example Basket Configurations. Weight Printer only (without print head and ink tanks): Approx.
Page 929 Stand may not be provided depending on the region where the printer is purchased. Weight Printer only (without print head and ink tanks): Approx. 93 lb (42 kg) Printer and Stand SD-26 (without print head and ink tanks): Approx. 122 lb (55 kg) Printer and Stand SD-25 (without print head and ink tanks): Approx.
Page 930 Approx. 111 lb (50 kg) Printer and Stand SD-35 (without print head and ink tanks): Approx. 142 lb (65 kg) Printer and Stand SD-34 (without print head and ink tanks): Approx. 139 lb (63 kg) Space for installation (W x D x Printer and Stand SD-35: Approx.
Page 931 Printer and Stand SD-25 (without print head and ink tanks): Approx. 120 lb (54 kg) Space for installation (W x D x Printer only: Approx. 54.3 x 53.5 x 41.1 in. (1378 x 1358 x 1043 mm) Printer and Stand SD-26: Approx.
Page 932 * Prints with a minimum 1/2400 inch dot pitch between ink droplets. Number of nozzles MBK: 5120 nozzles, others: each 2560 nozzles Memory and hard disk TM-355 / TM-255 / TM-5355 / TM-5255 Memory 128 GB (2 GB physical memory) Hard disk capacity...
Page 933 * To use Hi-Speed USB, your computer must support Hi-Speed USB. Addition- ally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer interface is USB 1.1. USB memory (TM-355 / TM-255 / USB flash drive TM-5355 / TM-5255) Wired LAN: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) /...
Page 934 WPA2-EAP (AES) * WPA3-EAP (AES) * * Supports IEEE802.1X (EAP-TLS / EAP-TTLS / PEAP) Setup: WPS (push button method/PIN code method) Easy wireless connect Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Standard supplied Windows 11 printer driver) Windows 10...
Page 935 For information on the ink the printer supports, see Tanks. Paper For details on the compatible media types, see Paper Information List. For details on the paper widths supported by the printer, see Paper Sizes. For details about Print Area, see Print Area.
Page 936 Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 937 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.
Page 938 Appendix Safety Handling Precautions Online Manual Symbols Used in This Document Trademarks and Licenses...
Page 939 Safety Safety Precautions Regulatory Information WEEE...
Page 940 Safety Precautions Follow the items below to use the printer safely. This may cause unexpected accidents such as fire or electrical shock. Symbols Instructions that, if ignored, could result in death, serious personal injury, or property dam- Warning age caused by incorrect operation of the equipment are provided. These must be observed for safe operation.
Page 941 Have the following number of people carry the printer. The weight may cause pain such as back pain. TM-355 TM-350 TM-340 TM-255 TM-250 TM-5355 TM-5350 TM-5340 TM-5255 TM-5250 : 3 people or more TM-240 TM-5240 : 2 people or more...
Page 942 Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications.
Page 943 Print Heads/Ink Tanks/Maintenance Cartridges • Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical advice immediately.
Page 944 FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF energy. But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person's body. Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666...
Page 945 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 946 EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
Page 947 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
Page 948 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 949 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 950 Per ulteriori informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,...
Page 951 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 952 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och...
Page 953 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 954 W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 955 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 956 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 957 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 958 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 959 www.canon-europe.com/battery.
Page 960 Handling Precautions When Repairing, Lending, or Disposing of the Printer...
Page 961 When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 962 Online Manual This manual is designed to display correctly on the following operating systems and browsers. • Windows Microsoft Edge, Google Chrome, and Mozilla Firefox • Windows in S mode Microsoft Edge • macOS/iOS/iPadOS Safari • Android/Chrome OS Google Chrome * In your browser, set to allow cookies, and enable JavaScript.

This manual is also suitable for:

Tm-350 Imageprograf tm-340 Tm-255 Imageprograf tm-250 Imageprograf tm-240 Tm-5355 ... Show all

Canon TM-355 Online Manual

Overview

Printing

Printer Driver

Handling Paper

Changing Printer's Setting

Network Setting

Managing Print Jobs

Adjustments for Better Print Quality

Color Management

Maintenance and Consumables

Frequently Asked Questions

Quick Links

Troubleshooting

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Summary of Contents for Canon TM-355