Dell PowerEdge HS5610 Installation And Service Manual
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Dell PowerEdge HS5610 Installation And Service Manual

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Dell PowerEdge HS5610
Installation and Service Manual
Part Number: E87S
Regulatory Type: E87S001
April 2023
Rev. A00

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Summary of Contents for Dell PowerEdge HS5610

  • Page 1 Dell PowerEdge HS5610 Installation and Service Manual Part Number: E87S Regulatory Type: E87S001 April 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: Dell PowerEdge HS5610 system overview..............9 Front view of the system..............................9 Left control panel view............................... 13 Right control panel view............................. 14 Rear view of the system..............................15 Inside the system ................................16 System information label..............................16...
  • Page 4 System Setup..................................50 System BIOS................................. 51 iDRAC Settings................................72 Device Settings................................72 Dell Lifecycle Controller..............................72 Embedded system management..........................72 Boot Manager..................................72 PXE boot....................................73 Chapter 6: Minimum to POST and system management configuration validation......74 Minimum configuration to POST ..........................74 Configuration validation..............................74 Error messages................................
  • Page 5 System memory................................. 111 System memory guidelines............................111 General memory module installation guidelines....................112 Removing a memory module............................ 113 Installing a memory module............................114 Processor and heat sink module........................... 115 Removing a processor and heat sink module.......................115 Removing the processor from the processor and heat sink module .............117 Installing the processor into a processor and heat sink module ..............
  • Page 6 Disabling a forgotten password............................210 Chapter 11: Getting help......................212 Recycling or End-of-Life service information......................212 Contacting Dell Technologies............................212 Accessing system information by using QRL......................212 Quick Resource Locator for PowerEdge HS5610 system................213 Receiving automated support with Secure Connect Gateway (SCG)............... 213 Contents...
  • Page 7 Chapter 12: Documentation resources..................214 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Dell Poweredge Hs5610 System Overview

    Dell PowerEdge HS5610 system overview The new Dell PowerEdge HS5610 is a 1U, two-socket rack server purpose-built for Cloud Service Providers' most popular IT applications. It is available to select Cloud Service Provider customers through the Hyperscale Next program, that supports: ●...
  • Page 10 For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system.
  • Page 11 For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system.
  • Page 12 For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. Drive Enables you to install drives that are supported on your system.

  • Page 13: Left Control Panel View

    Indicates if the iDRAC Quick Sync 2 wireless option is 2 wireless indicator activated. The Quick Sync 2 feature allows management of the (optional) system using mobile devices. This feature aggregates hardware/ firmware inventory and various system level diagnostic/error Dell PowerEdge HS5610 system overview...

  • Page 14: Right Control Panel View

    Description connector information that can be used in troubleshooting the system. You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 15: Rear View Of The System

    This port is USB 2.0-compliant. iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. NIC ports The NIC ports that are integrated on the system board provide network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode.

  • Page 16: Inside The System

    7. PSU 1 and PSU 2 8. Riser 1 9. BOSS riser 10. Heat sink 11. Drive backplane 12. Express service tag System information label The system information label is located on back of the system cover. Figure 10. Caution Dell PowerEdge HS5610 system overview...
  • Page 17 Figure 11. Icon legend (external) Figure 12. Configuration and layout Figure 13. LED Behavior Figure 14. Express Service Tag Dell PowerEdge HS5610 system overview...
  • Page 18 Figure 15. Memory Information Figure 16. Electrical Overview Dell PowerEdge HS5610 system overview...
  • Page 19 Figure 17. QRL Figure 18. System Tasks Dell PowerEdge HS5610 system overview...

  • Page 20: Locating The Express Service Code And Service Tag

    The information tag is located on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Dell PowerEdge HS5610 system overview...

  • Page 21: Rail Sizing And Rack Compatibility Matrix

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.

  • Page 22: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...

  • Page 23: Chassis Dimensions

    Chassis dimensions Figure 22. Chassis dimensions Table 9. PowerEdge HS5610 chassis dimensions Drives 10 or 6 or 4 482 mm (18.976 434.0 mm (17 42.8 mm 35.84 mm (1.41 677.1 mm 712.95 mm SATA/SAS/ inches) inches) (1.685 inches) inches)With (26.65 inches) (28.05 inches)

  • Page 24: System Weight

    Number of processors supported Generation Intel Xeon Scalable processors with up to 32 Up to two cores PSU specifications The PowerEdge HS5610 system supports up to two AC or DC power supply units (PSUs). Table 13. HS5610 PSU specifications Class Heat Frequency...

  • Page 25: Supported Operating Systems

    Heat dissipation is calculated using the PSU wattage rating. NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system power consumption with the Enterprise Infrastructure Planning Tool available at Dell.com/calc. Figure 23. PSU power cords Table 14. PSU power cords...

  • Page 26: Cooling Fan Specifications

    For more information, go to www.dell.com/ossupport. Cooling fan specifications The PowerEdge HS5610 system supports up to seven, cabled Standard fans (STD) and High performance (HPR) gold grade fans. The HS5610 system supports cabled fans by default and can replace with hot swap fans.

  • Page 27: Memory Specifications

    Riser 2d Low Profile Half length Slot 2 Riser 2e Low Profile Half length Memory specifications The PowerEdge HS5610 system supports the following memory specifications for optimized operation. Table 16. Memory specifications Single processor Dual processors DIMM Minimum Maximum DIMM type...

  • Page 28: Drives

    1 GbE x 4, 10 GbE x 2, 10 GbE x 4, 25 GbE x 2, 25 GbE x 4 Serial connector specifications The PowerEdge HS5610 system supports one optional card type serial connector on rear of the system, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant .

  • Page 29: Vga Ports Specifications

    CD/DVD Drives. VGA ports specifications The PowerEdge HS5610 system supports two DB-15 VGA ports, one each on the front and rear panels of the system. Video specifications The PowerEdge HS5610 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.
  • Page 30 Table 22. Continuous Operation Specifications for ASHRAE A2 (continued) Allowable continuous operations Operational altitude de-rating Maximum temperature is reduced by 1°C/300 m (1.8°F/984 Ft) above 900 m (2953 Ft) Table 23. Continuous Operation Specifications for ASHRAE A3 Allowable continuous operations Temperature range for altitudes <= 900 m (<= 5–40°C (41–104°F) with no direct sunlight on the equipment 2953 ft)

  • Page 31: Thermal Restrictions

    Table 28. Maximum shock pulse specifications Maximum shock pulse Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axis of 6 G for up to 11 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axis (one pulse on each side of the system) of 71 G for up to 2 ms.
  • Page 32 Table 30. Thermal restriction matrix for processor and fans with iDRAC Configur 10 x 2.5-inch SAS4/SATA 8 x 2.5-inch NVMe 10 x 2.5-inch NVMe ation / Processo r TDP Rear Rear 3 LP 1 LP + 2 Rear Rear 3 LP 1 LP + 2 Rear Rear 3 LP 1 LP + 2 Rear...
  • Page 33 Table 31. Thermal restriction matrix for processor and fans with iDRAC with TDP > 205 W, 225 W (continued) No Backplane 6 x 2.5-inch 2 x 3.5-inch SAS/SATA 4 x 2.5-inch SAS3/SATA Configur NVMe cold asile ation with Restricti Rear Rear 3 LP Rear 3 LP PCIe 1 + OCP...
  • Page 34 Table 33. Thermal restriction matrix for processor and fans with OSM (continued) Configurati 6 x 2.5-inch NVMe 4 x 3.5-inch SAS/SATA 10 x 2.5-inch 10 x 2.5-inch on / cold asile SAS3/SATA NVMe Processor 35 °C 35 °C 35 °C 35 °C 35 °C 165 W...
  • Page 35 ● Not support BOSS M.2 Module TDP <=150W TDP >150W ● HPR HSK is required for CPU Base ● Not support Non-Dell qualified ● 2-processor all configs or 1-processor TDP >150W. peripheral cards and Channel devices with RM config requires 7x fans (FW) cards ●...
  • Page 36 ● STD HSK is required ● HPR HSK is required for CPU Base ● Not support BOSS M.2 Module TDP >150W ● Not support Non-Dell qualified ● 2-processor all configs or 1-processor peripheral cards and Channel devices with RM config requires 7x fans (FW) cards ●...
  • Page 37 ● STD HSK is required CPU Base TDP>205W and Intel 6434 ● Not support BOSS M.2 Module CPU with base TDP 205 W ● Not support Non-Dell qualified ● STD HSK is required for CPU Base peripheral cards and Channel devices TDP <=150W (FW) cards ●...
  • Page 38 ● STD HSK is required CPU Base TDP>150W ● Not support BOSS M.2 Module ● STD HSK is required for CPU Base ● Not support Non-Dell qualified TDP <=150W peripheral cards and Channel devices ● HPR HSK is required for CPU Base (FW) cards TDP >150W...
  • Page 39 ● STD HSK is required TDP <=150W ● Not support BOSS M.2 Module ● HPR HSK is required for CPU Base ● Not support Non-Dell qualified TDP >150W peripheral cards and Channel devices ● 2-processor all configs or 1-processor (FW) cards with RM config requires 7x fans ●...
  • Page 40 ● STD HSK is required TDP <=150W ● Not support BOSS M.2 Module ● HPR HSK is required for CPU Base ● Not support Non-Dell qualified TDP >150W peripheral cards and Channel devices ● 2-processor all configs or 1-processor (FW) cards with RM config requires 7x fans ●...
  • Page 41 Table 43. 10 x 2.5-inch NVMe configuration with iDRAC Dell PowerEdge Server Extended Dell PowerEdge Server Extended Dell PowerEdge Server Standard Inletient 40° C Operating Support Inletient 45° C Operating Support Operating Support (ASHRAE A2 (ASHRAE A3 compliant) (ASHRAE A4 compliant) compliant) All options supported unless otherwise noted.
  • Page 42 Table 44. Thermal Solution Configuration with iDRAC (continued) Configur Rear drive Processo Fan type Heat sink Memory Processo ations configurations r (TDP) type Shroud Blank r Blank Counts Blank 205 W < HPR Gold HPR HSK TDP <= 225 W (VHP) 8 x 2.5- with rear dries...
  • Page 43 Table 45. Thermal Solution Configuration with iDRAC with TDP > 205 W, 225 W Configura Rear Processor Fan type Heat sink Memory Processor Fan Blank tions drive (TDP) type Shroud Blank Blank Counts configura tions 205W Brickfielde HPR HS 3.5-inch W/O RM Yes for 1x 5x Fans...
  • Page 44 Table 45. Thermal Solution Configuration with iDRAC with TDP > 205 W, 225 W (continued) Configura Rear Processor Fan type Heat sink Memory Processor Fan Blank tions drive (TDP) type Shroud Blank Blank Counts configura tions remove HDD 6 ~ 9 replace by SM blank Table 46.
  • Page 45 Table 47. Thermal Solution Configuration with OSM with TDP > 185 W, 205 W, 225 W Configura Rear Processor Fan type Heat sink Memory Processor Fan Blank tions drive (TDP) type Shroud Blank Blank Counts configura tions 3.5-inch W/O RM 205W Brickfielde HPR HS...

  • Page 46: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 47: Options To Log In To Idrac

    OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 48: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 49: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 50: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 51: System Bios

    When Optimizer Mode is enabled, the DRAM controllers operate independently in 64-bit mode and provide optimized memory performance. When Dell Fault Resilient Mode (FRM) is enabled, a percentage of the total installed memory is...
  • Page 52 Description resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 53 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 54 The AVX ICCP Pre-Grant Level displays the different levels for grant levels. Dell Controlled Turbo Dell Controlled Turbo Setting This item can be selected for each system profile mode. This option is set to Disabled by default. Controls the turbo engagement.
  • Page 55 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 56 Table 56. Processor n details (continued) Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version.
  • Page 57 Option Description BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
  • Page 58 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 59 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 60 Table 64. HTTP Device n Settings details (continued) Option Description Gateway Specifies gateway for the HTTP device. DNS info via DHCP Enables or disables DNS Information from DHCP. This option is set to Enabled by default. Primary DNS Specifies the primary DNS server IP address for the HTTP Device. Secondary DNS Specifies the secondary DNS server IP address for the HTTP Device.
  • Page 61 Table 66. Connection 1 Settings details (continued) Option Description Target Boot Lun Shows the Target LUN for this iSCSI connection. The value format is a string containing a hexadecimal-encoded representation of the 64-bit SCSI Logical Unit Number in the format description in the T10 SCSI Architecture Model specification.
  • Page 62 Table 69. NVMe-oF SubSystem n Settings (continued) Option Description DHCP Enables and disables the DHCP for this NVMe-oF connection. This option is set to Disabled by default. Host IP Address Specifies the Host IP Address for this NVMe-oF connection. Host Subnet Mask Specifies the Host Subnet Mask for this NVMe-oF connection.
  • Page 63 Table 70. Integrated Devices details (continued) Option Description Embedded NIC1 and NIC2 Enables or disables the OS interface of the Embedded NIC1 and NIC2 controller. If set to Disabled (OS), the NIC may still be available for shared network access by the embedded management controller. Configure the Embedded NIC1 and NIC2 option by using the NIC management utilities of the system.
  • Page 64 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge HS5610 system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 71. Serial Communication details...
  • Page 65 Table 71. Serial Communication details (continued) Option Description the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Sets the remote console terminal type. This option is set to VT100/VT220 by default.
  • Page 66 Table 72. System Profile Settings details (continued) Option Description NOTE: This option can be disabled when System Profile is set to Custom. NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/ Mwait setting does not impact the system power or performance. Workload Profile This option allows the user to specify the targeted workload of a server.
  • Page 67 Table 74. TPM 2.0 security information (continued) Option Description When set to Clear, the storage and endorsement hierarchies are cleared of any values, and then reset to Enabled. Specifies TPM Advanced Settings details. Advanced TPM PPI When set to Enabled, allows the Operating System to bypass Physical Presence Interface Settings Bypass (PPI) prompts when issuing PPI Advanced Configuration and Power interface (ACPI)
  • Page 68 Table 75. System Security details (continued) Option Description SGX LE Public Key Hash3: Sets the bytes from 24-31 for SGX Launch Enclave Public Key Hash. Enable/Disable SGX Auto MP Enables are disables the SGX Auto MP Registration. The MP registration agent is Registration Agent responsible to register the platform.
  • Page 69 Table 75. System Security details (continued) Option Description policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Audit mode In Audit Mode, PK is not present. BIOS does not authenticate programmatic update to the policy objects and transitions between modes. The BIOS performs a signature verification on pre-boot images and logs the results in the image Execution Information Table, but executes the images whether they pass or fail verification.
  • Page 70 Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 71 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

  • Page 72: Idrac Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 73: Pxe Boot

    Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.

  • Page 74: Chapter 6: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 75: Error Messages

    Table 79. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 76: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 77: After Working Inside Your System

    2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 78: Installing The Front Bezel

    NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the bezel. 2. Press the release button, and disengage the left end of the bezel. 3. Unhook the right end, and remove the bezel. Figure 28. Removing the front bezel with the LCD panel Next steps Replace the front bezel.

  • Page 79: System Cover

    Figure 29. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.

  • Page 80: Installing The System Cover

    Figure 30. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 81: Drive Backplane Cover

    Figure 31. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 82: Installing The Drive Backplane Cover

    Figure 32. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the backplane cover with the guide slots on the system. 2.
  • Page 83 Figure 33. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 84: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 85: Cooling Fans

    Figure 35. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud.
  • Page 86 Figure 36. Removing a cooling fan 3. Holding the orange tab, lift the cooling fan out of the fan cage. NOTE: The cabled fans can be converted in to hot swappable fans. Figure 37. Removing a cooling fan Installing and removing system components...

  • Page 87: Installing A Cooling Fan

    Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Steps 1. Lower the cooling fan into the cage until it is seated firmly. 2.

  • Page 88: Intrusion Switch

    Figure 39. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 89: Installing The Intrusion Switch

    Figure 40. Removing the intrusion switch module Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud.

  • Page 90: Drives

    Figure 41. Installing the intrusion switch Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.

  • Page 91: Installing A Drive Blank

    Figure 42. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 43.

  • Page 92: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 93: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2.

  • Page 94: Installing The Drive Into The Drive Carrier

    Figure 46. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 95: Drive Backplane

    Figure 47. Installing a drive into the drive carrier Next steps Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 82. Supported backplane options System Supported hard drives options Up to 10 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives...

  • Page 96: Removing The Backplane

    Figure 49. 6 x 2.5-inch drive backplane 1. BP_DST_PA2 (PCIe/NVMe connector) 2. BP_PWR_1 (backplane power and signal cable to PIB) 3. BP_DST_PB1 (backplane to front PERC) 4. BP_DST_SA1 (PCIe/NVMe connector) 5. BP_DST_PA1 (PCIe/NVMe connector) 6. BP_SP1_P21 (Power to backplane) 7. BP_PWR_CTRL Figure 50.
  • Page 97 CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location. NOTE: The procedure to remove the backplane is similar for all backplane configurations. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 98: Installing The Drive Backplane

    Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the air shroud. Remove the backplane cover 5.

  • Page 99: Cable Routing

    Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. Install the air shroud. Install the backplane cover. 5. Follow the procedure listed in After working inside your system. Cable routing Figure 54. Cable routing - Riser 1b Figure 55.
  • Page 100 Figure 56. Cable routing - Riser 2e Figure 57. Cable routing - 6 x 2.5-inch drive backplane with NVMe drives Table 83. Connector descriptions for 6 x 2.5-inch drive backplane with NVMe drives From BP_PWR_1 (backplane power SIG_PWR_1 (system board power connector) connector) BP_DST_PA1 (backplane SATA SL5_CPU1_PA3 (signal connector on the...
  • Page 101 Table 83. Connector descriptions for 6 x 2.5-inch drive backplane with NVMe drives (continued) From BP_DST_PA2 (backplane SATA SL7_CPU1_PB4 (signal connector on the connector, cable marking BP PA2) system board, cable marking MB SL7) Figure 58. Cable routing - 4 x 3.5-inch drive backplane with fPERC Table 84.
  • Page 102 Figure 59. Cable routing - 4 x 3.5-inch drive backplane without fPERC Table 85. Connector descriptions for 4 x 3.5-inch drive backplane without fPERC From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_SA1 (backplane SATA connector, cable marking BP SL13_PCH_SA1 (signal connector on the system board, cable SA1) marking MB SL13)
  • Page 103 Table 86. Connector descriptions for 2.5-inch drive backplane with SAS4, SATA, fPERC 11 From BP_DST_SB1 (backplane SATA CTRL_SRC_SB1 (fPERC connector on the connector, cable marking BP SB1) backplane) CTRL_DST_PA1 (fPERC connector SL5_CPU1_PA3 (signal connector on the system on the backplane) board, cable marking MB SL5) BP_PWR_1 (backplane power SIG_PWR_1 (system board power connector)
  • Page 104 Figure 62. Cable routing - 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC12 Table 88. Connector descriptions for 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC12 From BP_DST_SA1 (backplane SATA CTR_SRC_SA1 (fPERC connector on the connector, cable marking BP SA1) backplane) BP_DST_SB1 (backplane SATA BP_DST_SA1 (rear drive backplane SATA...
  • Page 105 Figure 63. Cable routing - 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC11 Table 89. Connector descriptions for 2.5-inch drive backplane with SAS3, SATA, rear drives, fPERC11 From BP_DST_SB1 (backplane SATA BP_DST_SA1 (rear drive backplane SATA connector, cable marking BP connector, cable marking BP SA1) SB1) and CTR_SRC_SA1 (fPERC connector on the backplane)
  • Page 106 Figure 64. Cable routing - 2.5-inch rear drive backplane for NVMe drives configuration Table 90. Connector descriptions for 2.5-inch rear drive backplane for NVMe drives configuration From BP_DST_SA1 (backplane SATA SL11_CPU1_PA6 (signal connector on the system connector, cable marking BP SA1) board, cable marking MB SL11) BP_PWR_1 (backplane power SYS_PWR_0 (system board power connector)
  • Page 107 Table 91. Connector descriptions for 2.5-inch rear drive backplane for SATA drives configuration From BP_DST_SA1 (backplane SATA SL13_PCH_SA1 (signal connector on the system connector, cable marking BP SA1) board, cable marking MB SL13) BP_PWR_1 (backplane power SYS_PWR_0 (system board power connector) connector) Figure 66.
  • Page 108 Figure 67. Cable routing - 2.5-inch drive backplane with NVMe drives Table 93. Connector descriptions for 2.5-inch drive backplane with NVMe drives From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP SL5_CPU1_PA3 (signal connector on the system board, cable PA1) marking MB SL5) BP_DST_PB1 (backplane SATA connector, cable marking BP...
  • Page 109 Figure 68. Cable routing - 2.5-inch drive backplane with NVMe drives with fPERC12 Table 94. Connector descriptions for 2.5-inch drive backplane with NVMe drives with fPERC12 From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP BP_DST_PB1 (backplane SATA connector, cable marking BP PA1) PB1) and CTR_SRC_PA1 (fPERC connector on the backplane)
  • Page 110 Figure 69. Cable routing - 2.5-inch drive backplane with NVMe drives with fPERC11 Table 95. Connector descriptions for 2.5-inch drive backplane with NVMe drives with fPERC11 From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) BP_DST_PA1 (backplane SATA connector, cable marking BP BP_DST_PB1 (backplane SATA connector, cable marking BP PA1) PB1) and CTR_SRC_PA1 (fPERC connector on the backplane)

  • Page 111: System Memory

    MB SL5) System memory System memory guidelines The PowerEdge HS5610 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor.

  • Page 112: General Memory Module Installation Guidelines

    Figure 71. Memory socket location Table 98. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) RDIMM 16 GB DDR5 (1.1V), 4800 MT/s 4800 MT/s for 1 DPC 32 GB / 64 GB DDR5 (1.1V), 4800 MT/s 4800 MT/s for 1 DPC 128 GB...

  • Page 113: Removing A Memory Module

    ● System profile selected (for example, Performance, Performance Per Watt Optimized (OS), or Custom [can be run at high speed or lower]) ● Maximum supported DIMM speed of the processors ● Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 114: Installing A Memory Module

    CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 3. Lift the memory module away from the system. Figure 72. Removing a memory module Next steps Replace the memory module.

  • Page 115: Processor And Heat Sink Module

    NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.
  • Page 116 Steps 1. Ensure all four anti-tilt wires are in the locked position (outward position), and then using a Torx T30 tool, loosen the captive nuts on the heat sink in the order that is mentioned below: a. Loosen the first nut three turns. b.

  • Page 117: Removing The Processor From The Processor And Heat Sink Module

    Figure 75. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 118 Figure 76. Lift the TIM break lever Figure 77. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink.

  • Page 119: Installing The Processor Into A Processor And Heat Sink Module

    Figure 78. Removing the processor carrier Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 120 Figure 79. Installing the processor carrier 3. Align the processor with processor carrier by using your fingers to press the carrier on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor carrier. Figure 80.
  • Page 121 Figure 81. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6.

  • Page 122: Installing The Processor And Heat Sink Module

    ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the retaining clip. Figure 83. Installing the heat sink onto the processor Next steps Install the processor and heat sink module.
  • Page 123 NOTE: Ensure that the processor and heat sink is held parallel to the system board to prevent damaging the components. Figure 84. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a.

  • Page 124: Expansion Cards And Expansion Card Risers

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 125: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 86. Expansion card slot connectors 1. Riser 2E cable connector 2. Riser 2E cable connector 3. Riser 2 connector 4. BOSS riser connector 5. Riser 1 connector 6. Riser 1B, 2D cable connector The following table describes the expansion card riser configurations: Table 100.
  • Page 126 Table 100. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slots Controlling Height Length Slot width risers processor Config5. with 2x Processor 1 Low Profile Half length 2 (Gen5) Processor 1 Low Profile Half length Config6. with 2x Processor 1 Low Profile Half length Processor 2...
  • Page 127 Figure 89. Riser 2a Figure 90. Riser 2c Figure 91. Riser 2d 1. Signal cable connector 2. Slot 2, x8, LP-HL 3. Power cable connector Installing and removing system components...
  • Page 128 Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Table 102. Configuration 1: R1a+ R2a Card type Slot priority Maximum number of cards Inventec Serial port module (LP)
  • Page 129 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: NDR100) Mellanox (NIC: NDR200) Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb)
  • Page 130 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 131 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 132 Maximum number of cards Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 133 Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Dell BOSS N1 Module Integrated slot Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb) Broadcom (NIC: 100Gb) Intel (NIC: 100Gb)
  • Page 134 F2, F1 Mellanox (OCP: 25Gb) F2, F1 Broadcom (OCP: 10Gb) F2, F1 Broadcom (OCP: 1Gb) F2, F1 Dell BOSS N1 Module Integrated slot Table 110. Configuration 13: R1a+R2c+FLOP Card type Slot priority Maximum number of cards Foxconn Front PERC 12/11...
  • Page 135 F2, F1 Mellanox (OCP: 25Gb) F2, F1 Broadcom (OCP: 10Gb) F2, F1 Broadcom (OCP: 1Gb) F2, F1 Dell BOSS N1 Module Integrated slot Mellanox (NIC: NDR100) Mellanox (NIC: NDR200) Mellanox (NIC: HDR100 VPI) Mellanox (NIC: HDR VPI) Mellanox (NIC: 100Gb)

  • Page 136: Removing The Expansion Card Risers

    Removing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the air shroud. Steps 1. For Riser 1a, hold the blue touch points, and lift the expansion card riser from the riser connector on the system board. Figure 93.
  • Page 137 Figure 94. Removing the Riser 1b 3. For Riser 2a/2c, release the blue latch and hold the blue touch points, and lift the expansion card riser from the riser connector on the system board. NOTE: The procedure to remove the Riser 2a and 2c is same. Figure 95.

  • Page 138: Installing The Expansion Card Risers

    Figure 96. Removing the Riser 2d 5. For Riser 2e, first remove the cables from the system board connector. Hold the blue touch points, and lift the expansion card riser from the riser connector on the system board. Figure 97. Removing the Riser 2e Next steps Replace the expansion card riser.
  • Page 139 Steps 1. For Riser 1a, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
  • Page 140 Figure 100. Installing the Riser 2a/2c 4. For Riser 2d, reconnect the cable and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.

  • Page 141: Removing Expansion Card From The Expansion Card Riser

    Figure 102. Installing the Riser 2e Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 142 Figure 103. Removing an expansion card from the Riser 1a Figure 104. Removing an expansion card from Riser 2a Installing and removing system components...
  • Page 143 Figure 105. Removing an expansion card from Riser 2c NOTE: The procedure to remove the expansion card from Riser 2a, 2d and 2e is same. 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 144 Figure 107. Installing filler bracket in the Riser 2a Figure 108. Installing filler bracket in the Riser 2c NOTE: The procedure to install the filler into Riser 2a, 2d and 2e is same. Next steps If applicable, install an expansion card into the expansion card riser.

  • Page 145: Installing An Expansion Card Into The Expansion Card Riser

    Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
  • Page 146 Figure 110. Removing filler bracket from Riser 2a Figure 111. Removing filler bracket from Riser 2c NOTE: The procedure to remove the filler from Riser 2a, 2d and 2e is same. 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4.
  • Page 147 Figure 112. Installing an expansion card into a Riser 1a Figure 113. Installing an expansion card into a Riser 2a Installing and removing system components...

  • Page 148: Drive Cage

    While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/ idracmanuals. Drive cage This is a service technician replaceable part only.

  • Page 149: Installing The 2.5-Inch Rear Drive Cage

    Figure 115. Removing the 2.5-inch rear drive cage Next steps Replace the 2.5-inch rear drive cage. Installing the 2.5-inch rear drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 150: Optional Serial Com Port

    Figure 116. Installing the 2.5-inch rear drive cage Next steps 1. Connect all the cables to the rear drive cage. Install the drives. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 151: Installing The Serial Com Port

    Figure 117. Removing the Serial COM port 3. Tighten the screws and install the PCIe blank on the expansion card riser. Figure 118. Installing the PCIe blank Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1.
  • Page 152 Steps 1. Remove the screws, lift the PCIe blank, and then open the latch on the expansion card riser. (Riser 1, Riser 2a, Riser 2c). Figure 119. Removing the PCIe blank 2. Slide and lock the serial COM port into the expansion card riser. 3.

  • Page 153: M.2 Ssd Module

    M.2 SSD module Removing the BOSS-N1 controller card module for 6 x 2.5-inch configuration Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Pull and lift the BOSS-N1 card carrier retention latch lock to open. 2.
  • Page 154 6. Using the Phillips 1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the BOSS-N1 module on the chassis. Figure 123. Removing the BOSS-N1 controller card module 7. Slide the BOSS-N1 module towards the front of the chassis and lift the module. 8.

  • Page 155: Installing The Boss-N1 Controller Card Module For 6 X 2.5-Inch Configuration

    Next steps Replace the BOSS-N1 controller card module Installing the BOSS-N1 controller card module for 6 x 2.5-inch configuration Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 156 Figure 126. Installing the BOSS-N1 controller card module 6. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 7. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 8. Using the Phillips 1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 127.

  • Page 157: Removing The M.2 Boss Riser

    10. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 128. Installing the BOSS-N1 card carrier Next steps Follow the procedure listed in the After working inside your system. Removing the M.2 BOSS riser Prerequisites 1.

  • Page 158: Installing The M.2 Boss Riser

    Figure 129. Removing the M.2 BOSS riser Next steps Replace the M.2 BOSS riser. Installing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 159: Removing The M.2 Boss Card From The M.2 Boss Riser

    Figure 130. Installing the M.2 BOSS riser Next steps Follow the procedure listed in After working inside your system. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 160: Installing The M2 Boss Card Into The M.2 Boss Riser

    Figure 131. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install an card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 161: Removing The M.2 Ssd Module

    Figure 132. Installing the M2 BOSS card into the M.2 BOSS riser Next steps 1. If applicable, Install the M.2 BOSS riser. 2. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 162: Installing The M.2 Ssd Module

    Figure 133. Removing the M.2 SSD module Next steps 1. If applicable, Install the M.2 BOSS card into the M.2 BOSS riser. 2. If applicable, Install the M.2 BOSS riser. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 163: Flop Assembly For 6 X 2.5-Inch Configuration

    Figure 134. Installing the M.2 SSD module Next steps 1. If applicable, Install the M.2 BOSS card into the M.2 BOSS riser. 2. If applicable, Install the M.2 BOSS riser. 3. Follow the procedure listed in the After working inside your system.
  • Page 164 Figure 135. Slide the OCP card 2. Disconnect the cable connected on the system board and remove the FLOP (Floating OCP Paddle Card). Installing and removing system components...
  • Page 165 Figure 136. Removing the FLOP 3. Slide the cable holder. Installing and removing system components...
  • Page 166 Figure 137. Lock the card holder 4. If the OCP card is not going to be replaced, install a OCP filler. Installing and removing system components...

  • Page 167: Installing The Flop Assembly For 6 X 2.5-Inch Configuration

    Figure 138. Installing filler into OCP tray Next steps Replace the FLOP assembly. Installing the FLOP assembly for 6 x 2.5-inch configuration Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.
  • Page 168 Figure 139. Removing a filler from OCP tray 2. Reconnect the FLOP cable to the OCP cards in the system. Installing and removing system components...
  • Page 169 Figure 140. Reconnect the FLOP cable 3. Slide and lock the card holder toward the OCP connector. Installing and removing system components...
  • Page 170 Figure 141. Slide the card holder 4. Slide the OCP card into the slot. Align and insert the OCP tray with card into the system and tighten the blue thumb screw to secure the OCP into the OCP tray. Installing and removing system components...

  • Page 171: Optional Ocp Card

    Figure 142. Installing the OCP card Next steps 1. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card (rear OCP) Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the expansion card riser.

  • Page 172: Installing The Ocp Card (Rear Ocp)

    Figure 143. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card (rear OCP) Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the expansion card riser.

  • Page 173: Front Mounting Front Perc Module

    Figure 144. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Front mounting front PERC module This is a service technician replaceable part only. The HS5610 system with 6 x 2.5-inch configuration does not support fPERC option. Removing the front mounting front PERC module Prerequisites 1.

  • Page 174: Installing The Front Mounting Front Perc Module

    Figure 145. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover.

  • Page 175: Removing The Rear Mounting Front Perc Module

    Figure 146. Installing the front mounting front PERC module Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. Removing the rear mounting front PERC module Prerequisites 1.

  • Page 176: Installing The Rear Mounting Front Perc Module

    Figure 147. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover.

  • Page 177: System Battery

    Figure 148. Installing the rear mounting front PERC module Next steps Install the drive backplane. 2. If removed, install the air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only.
  • Page 178 Steps 1. To remove the battery: a. Use a plastic scribe to pry out the system battery. Figure 149. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2.

  • Page 179: Optional Internal Usb Card

    Next steps 1. If applicable, Install the expansion card riser and connect the cables to the expansion card(s). 2. Follow the procedure listed in the After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 180: Installing The Internal Usb Card

    Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Removing the M.2 BOSS riser. Steps 1. Connect the USB key to the internal USB card. 2.

  • Page 181: Installing The Vga Module

    NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1. Using Phillips 1 screwdriver, remove the screw on the VGA module. 2.

  • Page 182: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Removing a power supply unit blank...

  • Page 183: Installing A Power Supply Unit Blank

    Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 155.

  • Page 184: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 185: Installing A Power Supply Unit

    Figure 157. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 186: Power Distribution Board

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Power distribution board This is a service technician replaceable part only.

  • Page 187: Installing The Power Interposer Board

    NOTE: Observe the routing of the cable as you remove it from the system. 2. Lift the PIB away from the system. Figure 159. Removing the power interposer board Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1.

  • Page 188: System Board

    Figure 160. Installing the power interposer board 3. Reconnect all the required cables. Next steps Install the PSU. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION:...

  • Page 189: Installing The System Board

    CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2. Incline the system board at an angle and lift the system board out of the chassis. Figure 161.
  • Page 190 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals.. 5. Follow the procedure listed in After working inside your system.

  • Page 191: Trusted Platform Module

    Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 192: Initializing Tpm For Users

    ● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board.

  • Page 193: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 194: Installing The Right Control Panel

    Figure 164. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the front bezel.

  • Page 195: Removing The Left Control Panel

    Figure 165. Installing the right control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 196: Installing The Left Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 166. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 197 Figure 167. Installing the left control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 198: Chapter 8: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 112. Upgrade kits Kits Related links to service instructions Memory modules Installing the memory module SSDs Installing the SSDs BOSS-N1 Processors Installing the processor Heat sink Installing the heat sink Storage controller cards Installing the expansion card into the expansion card riser...

  • Page 199: Chapter 9: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
  • Page 200 Table 113. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Check the System Event Log or system messages for the specific issue. If it is due to a problem with The indicator turns solid amber the PSU, check the LED on the PSU. Reseat the system experiences Electrical...

  • Page 201: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

  • Page 202: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 203: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 204: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 205: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 171.

  • Page 206: Drive Indicator Codes

    Table 121. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 207: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 208 Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices.

  • Page 209: Chapter 10: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.

  • Page 210: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 211 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.

  • Page 212: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 213: Quick Resource Locator For Poweredge Hs5610 System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 214 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 215 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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