Information On The Display Panel; Faults And What To Do About Them - Siemens iQ300 WD14S4 Series Manual

Faults and what to do about them

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Information on the display panel

Display
E:30
E:10r
E lights up
The symbol k
flashes
E:21
E:12
E:11
Faults and what to do about them
Faults
Water is leaking from the
appliance.
The door cannot be
opened.
48
Cause/Remedy
Door is not closed properly. Close the door and restart.
Lights up (no water supply): Water tap turned on? Filter in the water supply is
■
blocked? ~ "Filter in the water supply is blocked" on page 45
Is the supply hose kinked or trapped?
The childproof lock is activated – deactivate it.
Run the Drum Clean programme to clean and care for the drum and the outer tub.
Notes
Run the programme without laundry.
■
Use washing powder or a detergent containing bleach. To prevent foaming,
■
only use half the amount of detergent recommended by the detergent manu-
facturer. Do not use detergent designed for woollens or delicates.
Drain pipe or water drain hose is blocked. Clean the drain pipe and the water
■
outlet hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe
■
and water drain hose are not kinked or trapped.
The drain pump is blocked.
■
~ "Drain pump is blocked" on page 44
The drain hose at the siphon is blocked.
■
~ "The drain hose at the siphon is blocked" on page 45
The water drain hose is connected too high. Install the water outlet hose at a
■
maximum height of 1 meter.
~ Page 17
There is water in the base trough, the appliance is leaking. Turn off the tap. Call
customer services.
Check drain hose installation. Switch off the appliance , check and reset
the routing of drain hose, restart the program.
Cause/Remedy
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
■
- - - (Rinse hold = no final drain) is activated (depending on the module).
■
Continue the programme by selecting 0 [ Spin/Drain and pressing A
Start/Reload.
The temperature in drum is too high to open the door.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
■
~ "Emergency release" on page 46