Advertisement
Available languages
Available languages
11111111111111111111111111111
4-698-500-01
SONY@
LIMITED WARRANTY
U.S. and Canada only - 1 year
Camcorder, Digital Still Camera,
Interchangeable Lens Digital Camera
Interchangeable Lens, Accessory
Sony Electronfcs
Inc.
solely
for
purchases made In Iha United States and Sony of Canada Ltd. solely for purchases made In Canada (colleclively "Sony") warrants
lhis
product
against defects in material or workmanship for the onginal owner and any subsequent end user owner(s) C
'You"
or "You I") for
the
time period set
forth
above as set
forlh
herein.
Pursuant
to
this Limited
Warranty,
Sony will, at its
option,
(I) repair
the producl
using
new
or refurbished parts or (Ii) replace
lhe
product with a new or recertified/refurbished
product
of
the
same
(or
similar) model.
For purposes of this
Limited
Warranty,
"recertified"
or
"refurbished"
means a product or part lhat has been returned to Its original
specifications. In the event of a defect, these are Your exclusive
remedies. Sony does not warrant that the operation of the product will be uninterrupted or
error-free.
Term: For the time period set forth
above
from the original
date
of purchase of the
product when r.urchased directly
from
Sony or Sony authorized
dealer (To
determine if a dealer is in the
Sony authorized
dealer
network,
please visit US:
www.sony.com/retailers;
Canada: https://dealerlocator.sony.ca/locator;
or contact
Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished
product
or
part, any product
or
part determined to be defective.
This Limited Warranty covers
only the hardware components packaged with the product.
It
does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software producls whether or not contained in lhe product, and other included
content;
any such software or olher included
content is provided "AS
IS"
unless expressly provided for in any enclosed software Limited
Warranty
or End
User
License Agreement.
Please
refer to the End User
License Agreement(s) Included with
the product
for
Your
rights and obligations with respect to the soflware or other included content. If
You
purchased an extended
service plan. please refer
to the
service plan for the
coverage,
duration and terms of
service.
Extended service plans are not governed by
this
Limited
Warranty.
To obtain warranty service,
You must deliver
U'le
product, in either its original packaging or packaging affording an equal d~ree
of
proteclion to a Sony aulhorized seivice center
together with a dated purchase receipl in order to obtain warranty
service.
Sony cannot guarantee
that
ii
will
be able to repair any product under
this
warranty or make a product
exchange without risk to or loss or software or
data.
It
Is Your responsibility to
remove
or backup any removable media or parts, data,
software
or other materials You may
have stored or preserved on Your product. It ls likely that
any
media or parts, data, software, or other materials (like pictures, music, videos,
etc.)
will
be
lost or reformatted
during
service
and Sony will not be responsible for any such damage or loss.
Contact
the
following for specif to instructions on how lo obtain warranty service for
Your
product
For purchases made in the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made in
CANADA:
Visit Sony's Website:
www.sony.ca/support
Or call the Customer Experience Center:
1-877-899-SONY
(7669)
To register Your
product or for contact Information to purchase accessories or parts go to Sony's
Website
On-site service for televisions of certain dimensions may
be available
to
a customer living within a 50km radius of
an
authorized
Sony service facility, provided the
residence
can be accessed by an on-road service
vehicle.
Repair/Replacement Warranty:
This Limited
Warranly
shall apply lo any repair, replacement part or replacement, recertified
or
refurbished producl for
lhe
remainder of the original Limited Warranty period or for ninety (90)
days,
whichever
Is
longer
Any
parts or product replaced under
this Limited Warranty
will become
the property of Sony.
Any
replacement,
recertified or refurbished product provided under this Limited
Warranty
may,
at Sony's option,
vary
in color and/or cosmetic
design from the original product and may not Include any original engraving or similar
customization/personalization.
Sony is not responsible
for,
and this Limited
Warranty
does not
cover,
any damage arising from a !allure to operate
the
product within its lnlended uses, or
otherwise follow
the
owner's manual and safety instructions relating
lo
the product's use and
installation.
This Limited
Warranty
only covers product Issues caused
by
defects in
material
or
workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other
than
Sony
or
a Sony aulhorized dealer (including
non-authorized online auctions), or issues due to:
(Q
outdoor exposure and other acts of nature; (11) power surges; Qii) accidental damage;
9v)
abuse; (v)
limitations
of
technology;
(vi) cosmetic damage; (vlf) contact with
liquid, heat,
humidity or perspiration, sand, smoke, or
foreign
materials; (viii) use of parts or supplies not sold or authorized by Sony; (ix)
servicing not authorized or performed by Sony or a Sony authorized service
center;
(x) computer or Internet viruses, bugs,
worms,
or Trojan Horses; (xi) malfunct1ons due to
peripherals/accessories;
(xii) modifications of or to any part of the
product,
lnctudlng
"rooting''
or other modiflcallons to control the
behavior
of
lhe
product or any factory installed
operating
system; (xii~ consumable parts such as batteries; or (xiv) any product where the factory-applied serial number has been altered
or
removed from the product.
Further,
10 the extent lhis
product
incorporates
use
of a
display,
please note
that
a display contains hundreds of
thousands
of Individual
pixels,
and displays typically contain
a
small
number of pixels that do not function
properly.
This Limiled
Warranty
does ,,ot cover up to
.01%
pixel outages {small dot picture elements that are dark or Incorrectly
illuminated).
This
llmiled
Warranty does not cover Sony products
sold "AS
IS" or "WITH ALL FAULTS" or
consumables (such
as fuses or disposable
batteries).
Sony will
not
replace
missing
components from any package purchased
"Open
Box" or "AS IS". This
Limited
Warranly is valid
only
in the United States and
Canada
(as
applicable).
LIMITATION ON DAMAGES:
SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some
jurisdiclfons do not allow
the
exclusion
or limitation
of incidental or consequential
damages,
or allow limitations
on how long an implied warranty
lasts,
so the
above
limitations
or exclusions may
not apply to You. This Limited
Warranty
gives You specific
legal
rights
and
You
may
have other rights which vary from jurisdiclion to
jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have
A
Dispute:
Should a dispute or claim arise related
10 the
product,
Your
purchase and/or use of
the
product,
the terms of
this Limited
Warranty,
or any service provided
under
the terms of
this
Limited
Warranty
(Including any repair or replacement) C
'Dispute"), You
and
Sony
agree
lhat the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.
Despite the above, You
have the
right
to
liligate
any Dispute on an individual
basts
in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does
not exceed
$15,000,
and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions. To
begin Arbitration, either You or Sony must make a wrillen demand to the other for
arbllralion.
The
Arbilration will take
place
before a single
arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and
the
Supplementary Proceedings
for
Consumer-Related disputes ("Rules") of
the American
Arbitration Association ("AAA"), when applicable and in effect
when lhe
claim is filed.
You
may get a copy
of AAA's Rules by contacting AAA at (800) 778-7879 or
visiting
www.adr.org.
The filing fees
lo
begin and carry out arbitration
Will
be shared between
You
and
Sony,
but in no event shall
Your
fees ever exceed the amount allowable
by
the special rules for Consumers
Disputes
provided
for
by
AAA.
al which point Sony will cover
all
additional administrative fees and expenses. This does
not
prohibit
the
Arbllralor
from
giving the winning party
their
fees and expenses of
the
arbilralion
when
appropriate
pursuant to the Rules. Unless
You
and Sony agree
differently,
Iha arbitration will take place in
the
county and state where You live, and applicable federal
or
state law shall govern
the
substance
of
any
Diseute during
the
arbitration.
However, the Federal Arbitratlon Act,
9 U.S.C.
§
1,
et seq., will govern lhe arbitration
itself
and
nol any slate law on
arbitration.
The Arbitrators decision will be binding and final,
except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION,
THEN: (1) You must notify Sonr in wrillng wllhin 30
days
of
the
dale
lhat
You
purchased
the
product;
(2) Your written notification must be mailed
to
Sony Electronics
Inc., 16535 Via
Esprillo,
MZ
105. San
Diego
CA
92127, Alln:
Legal
Department;
AND (3) Your wrllten notification must include (a)
Your NAME,
(b)
Your ADDRESS,
(c) the DATE
You
purchased the
product,
and {d)
a clear statement that "YOU DO
NOT
WISH TO RESOLVE DISPUTES
WITH
ANY SONY ELECTRONICS ENTITY iHROUOH
ARBITRATION AND/OR
BE BOUND
BY THE CLASS ACTION WAIVER."
"
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will
continue
to enjoy the benefits of the Limited Warranty.
Printed in China
Advertisement
