The tables appear in this order:
•
Audio
•
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
•
Diskette (Floppy) Drive
•
Display (Monitor)
•
Hard Disk Drive
•
Hardware Installation
•
Internet Access
•
Keyboard and Mouse
•
Power
•
Memory
•
Miscellaneous
Audio
Symptom
Problem
No sound is
Volume is muted.
produced.
Volume is turned down.
Speakers are turned off.
Speaker cables are not properly
connected.
PC is in standby mode.
A passive speaker system is
being used.
Headphones are plugged in.
Solution
Press the Mute button on the keyboard to see if the mute feature
is turned on.
Or
Click Start, and then click Control Panel.
1
Click Sounds, Speech, and Audio Devices, if it is
2
present, and then double-click Sounds and Audio
Devices.
3
Click the Mute check box to remove the check mark from
the box.
Use the keyboard controls to increase the volume.
Check whether speakers are turned on.
Turn off your PC, and reconnect the speakers.
Press the Standby button (select models only), or press the Esc
key on the keyboard to resume from standby mode.
Replace the speaker system with an active speaker system.
Active speakers have a power cord and On button and connect
to the Audio Out (green) connector on the PC.
Unplug the headphones.
PC Troubleshooting and System Recovery Guide
7