Sony VAIO VGN-Z Series Operating Instructions - Hardware Manual

Sony VAIO VGN-Z Series Operating Instructions - Hardware Manual

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Operating Instructions - Hardware Guide
Personal Computer
VGN-Z Series

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Summary of Contents for Sony VAIO VGN-Z Series

  • Page 1 Operating Instructions - Hardware Guide Personal Computer VGN-Z Series...
  • Page 2: Table Of Contents

    Contents Before Use................4 Using the Bluetooth Function ........65 Finding More about Your VAIO Computer ....5 Using Fingerprint Authentication .........70 Ergonomic Considerations ..........7 Using the TPM .............77 Getting Started..............9 Using Peripheral Devices ..........84 Locating Controls and Ports........10 Connecting a Docking Station ........85 About the Indicator Lights ...........
  • Page 3 Precautions..............137 Microphone ..............189 Safety Information ............. 138 Speakers ..............190 Care and Maintenance Information......141 Touch Pad ..............191 Handling Your Computer........... 142 Keyboard ..............192 Handling the LCD Screen ......... 144 Floppy Disks ..............193 Using the Power Source ........... 145 Audio/Video ...............194 Handling the Built-in Camera ........
  • Page 4: Before Use

    Before Use ® Congratulations on your purchase of this Sony VAIO computer, and welcome to the on-screen Hardware Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide a state-of-the-art personal computing experience. External views illustrated in this manual may look slightly different from those of your computer.
  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 Before contacting VAIO Helpdesk by telephone, try to solve the problem by reading the supplied documentation and visiting other Sony web sites. ❑ For other Sony products, visit the web site at http://www.sony.net. ❑ For available optional accessories, visit the following web sites: ❑...
  • Page 7: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 8 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 9: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 10) ❑ About the Indicator Lights (page 16) ❑ Connecting a Power Source (page 17) ❑ Using the Battery Pack (page 19) ❑...
  • Page 10: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 11 Getting Started > Locating Controls and Ports STAMINA mode indicator (page 16) Performance selector switch (page 110) SPEED mode indicator (page 16) S1/S2 buttons (page 33) Drive eject button (page 33) Charge indicator (page 16) Disc drive indicator (page 16) Media Access indicator (page 16) WIRELESS indicator...
  • Page 12 Getting Started > Locating Controls and Ports Back Battery connector (page 19)
  • Page 13 Getting Started > Locating Controls and Ports Right Optical disc drive (page 35) Optical disc drive indicator (page 16) Manual eject hole (page 180) Substitute drive eject button (page 35) HDMI output port (page 98) Hi-Speed USB (USB 2.0) port (page 105) Monitor port (page 94)
  • Page 14 Getting Started > Locating Controls and Ports Left DC IN port (page 17) Network (LAN) port (page 57) Air vent ExpressCard/34 slot (page 49) Security slot Modem port (page 55) Hi-Speed USB (USB 2.0) port (page 105) i.LINK 4-pin (S400) port (page 107) Microphone jack (page 104)
  • Page 15 Getting Started > Locating Controls and Ports Bottom Docking station connector (page 87) Air vents Memory module compartment cover (page 131)
  • Page 16: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and goes out when the computer is turned off or enters Hibernate mode.
  • Page 17: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter While your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. ✍...
  • Page 18 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 27).
  • Page 19: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing/Removing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
  • Page 20 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projection (2) on either side of the battery compartment fits into the U-shaped cut (3) on either side of the battery pack. Push the battery pack down into the compartment until it clicks into place.
  • Page 21 For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance...
  • Page 22 Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 23 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 24 Getting Started > Using the Battery Pack Extending Your Battery Life When your computer is running on battery power, you can extend your battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes (page 26) for more information.
  • Page 25: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
  • Page 26: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 27 Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
  • Page 28: Updating Your Computer

    Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 29: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 30) ❑ Using the Touch Pad (page 32) ❑ Using Special-function Buttons (page 33) ❑...
  • Page 30: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Function Fn + % (F2): muting...
  • Page 31 Using Your VAIO Computer > Using the Keyboard Combination/Feature Function Changes the size of an image or a document displayed on some software. Fn + (F9/F10): zooming To make the view look smaller and further away (zoom out), press the Fn+F9 keys. To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
  • Page 32: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 33: Using Special-Function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button Functions Execute the task that is assigned to each button by default. S1/S2 buttons You can change the default assignment with the VAIO Control Center.
  • Page 34: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following: ❑ Capture still images and movies ❑...
  • Page 35: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
  • Page 36 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.
  • Page 37 Using Your VAIO Computer > Using the Optical Disc Drive Supported Disc Media ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. See the reference chart below to find out which type of optical disc drive supports which types of media. PR: playable and recordable P: playable but not recordable –: not playable or recordable...
  • Page 38 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 39 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 40 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 41 Using Your VAIO Computer > Using the Optical Disc Drive You can change the region code only a limited number of times. When you have exceeded this number, the drive's region code is permanently assigned and you will not be able to change it again. Reconfiguring your computer does not reset this count. If you change the region code while the WinDVD or WinDVD BD software is running, restart the software or eject the disc and re-insert it to make the new setting effective.
  • Page 42 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
  • Page 43: Using "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 44 Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick" slot. Hold "Memory Stick" with the arrow facing upward and pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. ✍...
  • Page 45 Using Your VAIO Computer > Using "Memory Stick" ✍ You can insert Duo-size "Memory Stick" directly into the "Memory Stick" slot without using a "Memory Stick Duo" adaptor. Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force "Memory Stick"...
  • Page 46 Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" has been formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick"...
  • Page 47 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 48 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 16 GB that are available as of May 2009. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 49: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot for transferring data among digital cameras, camcorders, music players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 50 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an ExpressCard module ✍ You can skip steps 1 to 4 when: - your computer is off. - the Safely Remove Hardware icon is not displayed on the taskbar. - the hardware you want to unplug is not displayed in the Safely Remove Hardware window.
  • Page 51 Using Your VAIO Computer > Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards: ❑...
  • Page 52 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 53 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 54 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 55: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 56 Using Your VAIO Computer > Using the Internet To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port on the computer. Plug the other end into the wall jack (2). Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
  • Page 57: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the computer or the optional docking station and the other end to your network.
  • Page 58: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 59 Using Your VAIO Computer > Using the Wireless LAN The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
  • Page 60 Using Your VAIO Computer > Using the Wireless LAN Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 61 Using Your VAIO Computer > Using the Wireless LAN To communicate without an access point (ad-hoc) The IEEE 802.11a standard, using the 5 GHz band, and the IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, are not available on ad-hoc networks.
  • Page 62 Using Your VAIO Computer > Using the Wireless LAN Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied). The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network.
  • Page 63 Using Your VAIO Computer > Using the Wireless LAN To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS switch. Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window.
  • Page 64 Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
  • Page 65: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function ® You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area. Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate.
  • Page 66 Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 67 Using Your VAIO Computer > Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window.
  • Page 68 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 69 Using Your VAIO Computer > Using the Bluetooth Function ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices.
  • Page 70: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor to provide you with additional convenience. Once you have registered your fingerprint(s), the fingerprint authentication function offers: ❑ A substitute for password entry ❑...
  • Page 71 Using Your VAIO Computer > Using Fingerprint Authentication ❑ Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application (executable file) that is assigned to one of your fingers with a registered fingerprint. Once you have assigned an application to your finger, you can launch the assigned application simply by swiping the finger across the fingerprint sensor.
  • Page 72 Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Adding the Windows Password (page 122) for the detailed instructions.
  • Page 73 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 74 Using Your VAIO Computer > Using Fingerprint Authentication Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping.
  • Page 75 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Your System To use the fingerprint authentication function in place of a password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password (page 112).
  • Page 76 Using Your VAIO Computer > Using Fingerprint Authentication Erasing the Registered Fingerprints Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. To erase the registered fingerprints Turn on the computer.
  • Page 77: Using The Tpm

    Using Your VAIO Computer > Using the TPM Using the TPM The embedded Trusted Platform Module (TPM) is embedded in your computer to provide basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access.
  • Page 78 Using Your VAIO Computer > Using the TPM Important Notice Notes on encrypting the operating system or program files Encrypting files used by your operating system or any software application, using the Encrypting File System (EFS) with the TPM, will disable you to launch or operate such software. To avoid such problems, observe the following before using the EFS: ❑...
  • Page 79 Using Your VAIO Computer > Using the TPM Notes on encrypting key files or files on the Personal Secure Drive Encrypting files created in the following folders when your user account is initialized and the EFS is enabled will disable you to launch your TPM software and decrypt the encrypted data.
  • Page 80 Using Your VAIO Computer > Using the TPM Notes on encrypting backup files or other files Encrypting backup archive files or emergency recovery token files will disable you to recover your computer system for emergency, and encrypting password reset token files or secret files will disable you to reset the password. Do not encrypt the following files or folders: ✍...
  • Page 81 Using Your VAIO Computer > Using the TPM ❑ Key and certificate backup file Default file name: SpBackupArchive.xml ❑ PSD backup file Default file name: <Drive name>-Personal Secure Drive.fsb ❑ Owner password backup file Default file name: SpOwner_<your computer name>.tpm ❑...
  • Page 82 Using Your VAIO Computer > Using the TPM Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer.
  • Page 83 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
  • Page 84: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 85) ❑ Connecting External Speakers or Headphones (page 93) ❑ Connecting an External Display (page 94) ❑...
  • Page 85: Connecting A Docking Station

    Using Peripheral Devices > Connecting a Docking Station Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory.
  • Page 86 Using Peripheral Devices > Connecting a Docking Station Locating Ports on the Docking Station DC IN indicator Illuminates while the docking station is powered. IN USE indicator (page 90) UNDOCK button (page 90) DC IN port (page 87) Network (LAN) port (1000BASE-T / 100BASE-TX / 10BASE-T) (page 57) Hi-Speed USB (USB 2.0) ports (page 105)
  • Page 87 Using Peripheral Devices > Connecting a Docking Station Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer when it is attached to the docking station.
  • Page 88 Using Peripheral Devices > Connecting a Docking Station Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station.
  • Page 89 Using Peripheral Devices > Connecting a Docking Station Gently push down the computer until it clicks into place. Turn on the computer.
  • Page 90 Using Peripheral Devices > Connecting a Docking Station Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 91 Using Peripheral Devices > Connecting a Docking Station To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
  • Page 92 Using Peripheral Devices > Connecting a Docking Station Lift the computer off the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Shut down button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off.
  • Page 93: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 94: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display ✍ If disconnecting the external display from the optional docking station does not automatically change the LCD resolution of your computer, change the current display settings. To change the settings, see Selecting Display Modes (page 101).
  • Page 95 Using Peripheral Devices > Connecting an External Display To connect a computer display or a projector The monitor port on your computer is not accessible when the computer is attached to the docking station. The HDMI output port on your computer and the DVI-D port on the docking station are functional only while your computer is in SPEED mode. If you connect an HDMI cable to the HDMI output port on your computer or a display cable to the DVI-D port on the docking station while your computer is in STAMINA mode, a confirmation window appears.
  • Page 96 Using Peripheral Devices > Connecting an External Display Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the DVI-D port on the docking station.
  • Page 97 Using Peripheral Devices > Connecting an External Display Using the VAIO Presentation Support The VAIO Presentation Support allows you to use handy functions for the presentation, for example, displaying a document for quick reference and the mirror image of the connected external display simultaneously on the computer screen. To use the VAIO Presentation Support Press the S1 or S2 button to launch the VAIO Presentation Support.
  • Page 98 Using Peripheral Devices > Connecting an External Display Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your computer. To connect a TV to your computer To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How do I change the sound output device? (page 195).
  • Page 99 Connecting an External Display If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 100 Using Peripheral Devices > Connecting an External Display ✍ You can adjust the screen resolution of the connected TV with your computer. See Why doesn't my screen display a video? (page 186) for more information. With the HDMI connection, the volume can be adjusted by the connected audio device only. Your computer has no control over the output volume of any connected devices.
  • Page 101: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. The monitor port on your computer is not accessible when the computer is attached to the docking station. The screen resolution of your external display may change when you switch between the performance modes.
  • Page 102: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 103 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not accessible when the computer is attached to the docking station. The screen resolution of your external display may change when you switch between the performance modes. ✍...
  • Page 104: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.
  • Page 105: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
  • Page 106 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 107: Connecting An I.link Device

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 108 Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
  • Page 109: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Selecting Performance Modes (page 110) ❑...
  • Page 110: Selecting Performance Modes

    Customizing Your VAIO Computer > Selecting Performance Modes Selecting Performance Modes Your computer is equipped with the performance selector switch (1) to select a performance mode for lower power consumption or faster performance. While your computer is in SPEED mode (using the NVIDIA video controller), the window stating that an external display is detected does not appear when you connect the external display to the computer for the first time.
  • Page 111 Customizing Your VAIO Computer > Selecting Performance Modes The HDMI output port on your computer and the DVI-D port on the docking station are functional only while the computer is in SPEED mode. ✍ You can find the current performance mode by the indicator lights on either side of the performance selector switch.
  • Page 112: Setting The Password

    Customizing Your VAIO Computer > Setting the Password Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. The hard disk password is not available on models with two built-in solid state drives in RAID configuration.
  • Page 113 Customizing Your VAIO Computer > Setting the Password Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. There are two types of the power-on passwords: the machine password and the user password. The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer.
  • Page 114 Customizing Your VAIO Computer > Setting the Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 115 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 116 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 117 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 118 Customizing Your VAIO Computer > Setting the Password Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords.
  • Page 119 Customizing Your VAIO Computer > Setting the Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 120 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 121 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 122 Customizing Your VAIO Computer > Setting the Password Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account.
  • Page 123 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password.
  • Page 124: Using Intel® Vt

    Customizing Your VAIO Computer > Using Intel® VT ® Using Intel ® Intel Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
  • Page 125: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 126 Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings, such as the power management settings, security settings, and current usage of devices, in the VAIO Status Monitor window. To display the VAIO Status Monitor window Click Start, All Programs, and VAIO Control Center.
  • Page 127: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 128: Configuring Your Modem

    Customizing Your VAIO Computer > Configuring Your Modem Configuring Your Modem Follow the steps below to make the settings before using the built-in modem. Click Start and Control Panel. Select Large icons or Small icons from View by in the upper right corner of the window. Click Phone and Modem.
  • Page 129: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 130: Upgrading Your Vaio Computer

    Upgrading Your VAIO Computer > Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑...
  • Page 131: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 132 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 133 Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 134 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 135 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. If you want to install only one memory module, be sure to use the lower slot. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 136 Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 137: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 138) ❑ Care and Maintenance Information (page 141) ❑ Handling Your Computer (page 142) ❑ Handling the LCD Screen (page 144) ❑...
  • Page 138: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, beds, or near draperies that may block its air vents. ❑...
  • Page 139 ❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer.
  • Page 140 Precautions > Safety Information Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 141: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
  • Page 142: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...
  • Page 143 Precautions > Handling Your Computer ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
  • Page 144: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 145: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 146: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 147: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 148: Using The Battery Pack

    Precautions > Using the Battery Pack Using the Battery Pack ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑...
  • Page 149: Handling "Memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick" as a label. ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 150: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 151: Using Fingerprint Authentication

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 152: Using The Tpm

    ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
  • Page 153: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO Helpdesk. Features and options in this section may not be available on your computer. ❑...
  • Page 154 Troubleshooting > ❑ Audio/Video (page 194) ❑ "Memory Stick" (page 197) ❑ Peripherals (page 198) ❑ Docking Station (page 199)
  • Page 155: Computer

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 156 Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
  • Page 157 Troubleshooting > Computer What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 158 Troubleshooting > Computer Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode Close all open programs. Click Start, the arrow next to the Shut down button, and Restart.
  • Page 159 Troubleshooting > Computer What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode? ❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer and remove the battery pack.
  • Page 160 Troubleshooting > Computer What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver software. ❑...
  • Page 161 Troubleshooting > Computer How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 162 Troubleshooting > Computer How do I reduce the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. If your computer includes a solid state drive, you might want to reduce the volume of the recovery partition by following these steps: Insert a recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 163 Troubleshooting > Computer How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 164: System Security

    Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 165: Battery

    Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 22) for more information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
  • Page 166 Troubleshooting > Battery Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.
  • Page 167: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 168 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.
  • Page 169: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 170 Troubleshooting > Internet Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 171: Networking

    Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 172 Troubleshooting > Networking ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings.
  • Page 173 Troubleshooting > Networking What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 174 ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 175 Troubleshooting > Networking How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: Click Start, All Programs, and VAIO Control Center. Click Network Connections and VAIO Smart Network. Click Advanced in the right pane.
  • Page 176: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 177 Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page 176). ❑...
  • Page 178 Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
  • Page 179 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start and Devices and Printers.
  • Page 180: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 181 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 182 Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...
  • Page 183 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during Blu-ray Disc playback.
  • Page 184: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 26) for more information.
  • Page 185 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 186 Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 187 Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Right-click on the desktop and select Personalize. Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Page 188: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 189: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 190: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 191: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 32). ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 192: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 193: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 194: Audio/Video

    Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 107) for more information.
  • Page 195 Troubleshooting > Audio/Video How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. The HDMI output port is functional only while your computer is in SPEED mode.
  • Page 196 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? The HDMI output port is functional only while your computer is in SPEED mode. ❑...
  • Page 197: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 198: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 199: Docking Station

    Troubleshooting > Docking Station Docking Station Why can't I use my TFT/DVI monitor connected to the DVI-D port? The DVI-D port on the docking station is not functional while your computer is in STAMINA mode. Change the performance mode to SPEED mode before connecting a display cable to the port. See Selecting Performance Modes (page 110) mode selection.
  • Page 200: Trademarks

    Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 201 HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®...
  • Page 202: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 203 © 2009 Sony Corporation...

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