Did Number And Name Translation - Samsung OfficeServ 500 Programming Manual

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[714] DID NUMBER AND NAME TRANSLATION

Assigns an incoming DID call to a specific ring plan destination. It also provides a call
waiting option, if needed, so that a second incoming DID call can be received. The table is
also used to define which MOH source a caller to that DID number will hear when placed
on hold. An 11 character name can be added to the number. There are a maximum of 999
entries. If there is no matching number on DID service the call is routed to the operator
group.
Definitions of option are as follows:
Option
DGT
MOH SOURCE
NONE
TONE
INTERNAL CHIME
'OLD FOLKS AT
HOME'
EXTERNAL DEVICE
DIGITAL
ANNOUNCEMENT
ON AA CARD
VOICE MAIL SOUND
FILE
PRI
2-238
Digits to be received from Trunk line Up to 16 digits may be entered.
Allows the technician to select what the calling party will hear in regards to
that DID/DNIS number if the call is placed on hold. There are a total of 6
possible music selections(see below).
Follows the setting in MMC 408 for the trunk the call comes in on.
A repeated tone is played to the outside party.
This is entered as the directory number of the music source on the MCP2
(371).
Music Source or Digital announcer. This is entered as the directory
number of an external music source.
This is entered as the directory number of the last AA port of an AA card.
For further details on using an AA port as an MOH source please see
MMC 739.
If the system has an optional SVMi card installed, up to 100 custom
recorded sound files from the Voice Mail card can be used for MOH
sources. Select the SVMi port assigned in MMC 756. For information on
creating the sound files see SVMi System Administrator Manual-
Recording greeting by number. If you select this option be advised that
each VMMOH source requires a dedicated SVMi port/channel.
DID priority option. There are 9 priority levels: priority 1 is the highest
and priority 9 is the lowest.
When calls into station group come and group members are all busy, the
system will assign a priority to the DDI number so that calls from a high
priority DDI number will be placed at the front of the group queue.
If this option sets NO, the longest call that placed at the group queue has
the highest priority.
Description
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