Table Of Contents - Sony Xperia Z1 Troubleshooting Manual

CONTENTS
1 Problem Areas ................................................................................ 5
1.1 Power .................................................................................................... 5
1.1.1 Will not power on or will switch off randomly ........................................... 5
1.2 Keys ...................................................................................................... 7
1.2.1 Back, Menu, Home and Multitask Keys ..................................................... 7
1.2.2 Volume Key .................................................................................................. 7
1.2.3 On/Off Key .................................................................................................... 8
1.2.4 Camera Key ................................................................................................ 10
1.3 Touch Screen ..................................................................................... 12
1.3.1 Touch Screen malfunction ........................................................................ 12
1.4 Display ................................................................................................ 14
1.4.1 Graphics & Illumination ............................................................................ 14
1.5 LED/Illumination ................................................................................. 16
1.5.1 LED/Illumination ........................................................................................ 16
1.6 Speaker ............................................................................................... 17
1.6.1 Loudspeaker .............................................................................................. 17
1.7 Earphone ............................................................................................ 19
1.7.1 Ear Speaker ................................................................................................ 19
1.8 Microphone ......................................................................................... 20
1.8.1 Primary Microphone .................................................................................. 20
1.8.2 Secondary Microphone ............................................................................. 21
1.9 Vibrator ............................................................................................... 24
1.9.1 Vibrator not generating alerts .................................................................. 24
1.10 Camera ................................................................................................ 25
1.10.1 Main Camera .............................................................................................. 25
1.10.2 Video Call Camera defects ........................................................................ 26
1.11 Flash LED ........................................................................................... 27
1.11.1 Flash LED not flashing .............................................................................. 27
1.12 Bluetooth and WLAN ......................................................................... 28
1.12.1 Bluetooth or WLAN connection failure .................................................... 28
1.13 NFC ..................................................................................................... 30
1.13.1 NFC malfunctions ...................................................................................... 30
1.14 GPS ..................................................................................................... 31
1.14.1 GPS malfunctions ...................................................................................... 31
1.15 Compass ............................................................................................. 32
1.15.1 Compass fails ............................................................................................ 32
1.16 Accelerometer .................................................................................... 33
1.16.1 Accelerometer test fails ............................................................................ 33
1.17 Gyroscope .......................................................................................... 34
1.17.1 Gyroscope test fails .................................................................................. 34
1.18 Ambient Light Sensor ........................................................................ 35
1.18.1 Light Sensor malfunctions ....................................................................... 35
1277-9814 Rev 2

Sony Ericsson Mobile Communications AB - Company Internal
Troubleshooting Guide (mech)
2(63)