Canon VC-C4 Instruction Manual page 33

The camera will not move to a preset position.
Check 1: The camera head will not move to the limit of its range of movement.
Response: Something has directly moved the camera head. Press the h button on
the wireless controller.
Check 2: The range of pan/tilt movement has been changed since the preset
position was stored.
Response: Store the preset position again.
The camera will not focus.
Check 1: The camera is set to manual focus mode.
Response: Focus the camera manually or press the a button on the wireless
controller to switch to auto-focus.
Check 2: The lens is dirty.
Response: Clean the lens.
Check 3: You restored a preset position.
Response: If a preset position is restored when the camera is in manual focus mode,
the camera may be out of focus once it has moved to the preset position.
Adjust the focus manually or press the a button on the wireless controller
to switch to auto-focus.
Check 4: The distance between the subject and the camera is not within the
camera's focal range.
Response: Depending on the zoom position, the camera may not be able to focus at
some distances regardless of whether it is in auto-focus or manual focus
mode. Adjust the distance between the camera and the subject.
Check 5: You are using auto-focus mode to photograph a subject that is not
suitable for auto-focus mode (
Response: Adjust the focus manually.
P.16
P.20
P.18–19
P.8
P.18–19
P.18).
P.19
Troubleshooting
P.17
33