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HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL (COMMON) SERVICE MANUAL (COMMON) RB1G CHASSIS Segment: MW Version Date Subject 3/2013 Issue. 4/3013 Part Information Addition: Add model (Model List) LCD TV 9-888-141-02 For SM - Unique , please refer : 9-888-141-P1 ( Pan Asia ) 9 888 141 P1 ( Pan Asia ) 9-888-141-C1 ( China )
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SERVICE MANUAL (COMMON) SERVICE MANUAL (COMMON) RB1G CHASSIS Segment: MW LCD TV LCD TV...
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MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS: REGION ASIA ASIA CHINA CHINA AMERICA AMERICA JAPAN JAPAN EUROPE EUROPE MODEL KDL-42W800A KDL-47W800A KDL-55W800A KDL-42W801A KDL-42W801A KDL-47W801A KDL-47W801A KDL-55W801A KDL-55W801A KDL-42W802A KDL-47W802A KDL-55W802A KDL-42W804A KDL-47W804A KDL-55W804A...
RB1G CHASSIS W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A TABLE OF CONTENTS Section Title Section Title Page Page Section Title Section Title Page Page 4. SERVICE ADJUSTMENTS 1. SAFETY NOTES 4-1. Accessing Service Mode ..............214 1-1. Warnings and Caution………………………………………………………. 4-2. Transition of Each Micro’s Service Mode……….……………………… 214 1-2.
Replace these 8) Use care when handling the wires or connectors of the inverter circuit. components with Sony parts whose part numbers appear as shown in this components with Sony parts whose part numbers appear as shown in this Damaging the wires may cause a short circuit.
RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 1-4.Leakage Test 1-3 Safety Check-Out The AC leakage from any exposed metal part to earth ground and from all After correcting the original service problem, perform the following exposed metal parts to any exposed metal part having a return to chassis must safety checks before releasing the set to the customer:- not exceed 0 5mA (500 microamperes) not exceed 0.5mA (500 microamperes).
RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 1-7. Handling the FLEXIBLE FLAT CABLE (FFC) 1-5. How to Find a Good Earth Ground When you insert / pull out FFC, please grasp a reinforcement board and main body of 1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining FFC.
RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 1-8. Instruction about Disassembling Smart Core 3. Remove Smart Core Cover. a) HG/MD/LK/LS/MW Model b) TE Model 1. Remove screws. SCREW +PSW SCREW +PSW a) HG/MD/LK/LS/MW Model b) TE Model M3x6 Smart Core Cover Smart Core Cover Pull left side.
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RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A (Continue from 4a) (Continue from 4b) Release Smart Core Bracket Wipe scratch marks on BEZEL flame HG/MD/LK/LS/MW Model TE M d l TE Model Scratch marks by Smart Core remain on BEZEL flame. Smart Core Bracket (Only TE) Wipe marks b) TE Model It moves bottom side with moving on Bracket to back side.
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RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 8.Release Ornament/Case Hook (1 position). 6.Release Lid/Case Hook (2 position). HG/MD/LK/LS/MW/TE Model HG/MD/LK/LS/MW/TE Model Pinch and rotate case hook by flat plate (ex Steel ruler) Pinch and rotate case hook by flat plate (ex. Steel ruler). Case CASE ORNAMENT...
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RB1G CHASSIS Safety Notes W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 10.Remove Wifi PWB and BT PWB. HG/MD/LK/LS/MW/TE Model Finish! TE Model HG/MD/LK/LS/MW Model HG/MD/LK/LS/MW Model Cover Wifi PWB Bracket Cover common WiFi HSC PWB Case BT PWB Case common HIR PWB 11 R l 11.Release HSC/Case Hook PWB (2 position) and remove HSC PWB. HSC/C k PWB (2 HSC PWB...
RB1G CHASSIS Self Diagnostic Function W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A SECTION 2 SELF DIAGNOSTIC FUNCTION 2-1. Overview of Control Buttons 2-1-2. (CHINA) 2-1-1. (EXCEPT CHINA) FRONT TV CONTROLS/ TERMINALS/ INDICATOR FRONT TV CONTROLS/ TERMINALS/ INDICATOR Sensors and illumination Sensors and illumination (Remote control sensor/Light sensor) (Remote control sensor/Light sensor) Example Illumination lights up or blinks in different...
RB1G CHASSIS Self Diagnostic Function W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 2-2. LED Display Control 2-4. Standby LED Error Display Status White Center LED Side RGB LED Side Amber LED Remarks Note: Details refer to Troubleshooting Section. Power Off *1 power switch off (by side ( by power saving switch key) off and *1)
RB1G CHASSIS Self Diagnostic Function W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 2-5. Triage Chart Note: Details refer to Troubleshooting Section. Green Symptoms - Shutdown. Power LED Video Bluetooth Remote Network Audio Skype Smart Core blinking red diagnostics sequences Power - missing or distorted (BT) Blinking Bluetooth / Reference Green...
RB1G CHASSIS W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A SECTION 3 TROUBLESHOOTING Note: For location details, refer to troubleshooting Reference for parts location. 3-1. No Power No Power Check STBY 3.3V Replace L9101 (B-others) G* Board Between G* Board to B* Board Harness C9318 (BK*) Harness B* Board DC/DC converter check NO POWER: Ayu2 control...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference Board Board PWB (A side) Detail Name BA2-S (L9101) L9101 BA2-W L9101 (L9101) (not (not applicable for this model) (L9101) (not (not applicable for this L9101 model)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference Board Name Board PWB (A side) Detail (C9318) C9318 (L9101) (not applicable applicable for this model) (C9318) C9318 (not applicable for this model) (C9318) (not C9318 applicable applicable for this model)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-1-1. No POWER DC / DC Converter Check START START Check SL9105 is Check SL9111 Voltage. Check F9106 Check F9106 Check F9105 k F9105 i 1 18V? it 1.18V? Is the voltage 1V? Check SL9109 Voltage. Check F9104 Is the voltage 5V? Check SL9103 Voltage.
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) (not applicable for this model) Board Name Board PWB (A side) Detail F9106 (SL9103) F9104 SL9107 SL9111 (SL9105) (SL9107) (SL9109) (SL9109) (SL9111) (F9102) SL9109 (F9104) (F9105) (F9106) F9105 SL9105 F9102 SL9103 F9105...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) (not applicable for this model) Board Name Board PWB (A side) Detail SL9103 SL9109 (SL9103) F9102 (SL9105) (SL9107) (SL9107) F9105 F9105 (SL9109) (SL9111) (F9102) (F9104) (F9104) (F9105) SL9111 SL9107 F9104 (F9106) (SL9103)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-1-2. No POWER: Ayu2 Control 3 1 2. No POWER: Ayu2 Control Note: G BOARD : ( N/A FOR THIS MODEL) No Power Check STBY_+3.3V Check AC_MON Look for AC_MON line at AYU2 look for where at AYU2 at CN9101 pin2 (except BK*) or (C6 pin ...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) (not applicable for this model) Board Name Board PWB (B side) Detail (B id ) (B side) C7350 (C7348) C7348 (C7349) (C7350) C7349 (A side) R7344 (R7344) R7386 (R7352) (R7386) (R7386) (CN9101)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) (not applicable for this model) Board Name Board PWB (B side) Detail (B side) (B side) C7349 (C7348) (C7349) (C7350) C7348 C7350 (A side) R7352 (R7344) (R7352) (R7386) (R7386) (F9301) F9301 R7386...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A (not applicable for this model) (not applicable for this model) Board Name Board PWB (B side) Detail (B side) C7349 (C7348) (C7349) (C7350) (C7350) C7348 C7348 C7350 C7350 (A side) R7352 (R7344) (R7352) (R7352) (R7386) (F9301) F9301 R7386 R7344...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A (not applicable for this model) (not applicable for this model) Board Name Board PWB (B side) Detail (B side) C7349 C7349 (C7348) (C7349) (C7350) (C7350) C7348 C7350 C7350 (A side) R7352 (R7344) (R7352) (R7386) (F9301) F9301 R7386 R7386 R7344...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-1-3. No POWER: Ayu2 Failure AYU2 Fail Suspected AYU2 is working, but specific block fails; See AYU2 like no picture, replacement flow I/O damage etc I/O damage, etc Store Error message. Check DDR Find Some Check RawNAND Find Some If it is AYU2 LOG is displayed...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-2. LED Blinking Size 3-2-1. LED BLINKING 3x (DC Alert, Audio Error & Communication Error) Note: OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN (AYU2) – IC9000 BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S (Brownie)- IC9001...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-2-2. LED BLINKING 3x (Audio Error) – BA2 and BM board only (not applicable for this model) B* Board Type G* Board Type Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2W...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board -Side B BA2 board -Side B IC4601 F4601 CL4606...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board -Side B (not applicable for this model) F4601 CL4606 JL4621 IC4601 JL4622 JL4623 JL4624...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-2-3. LED BLINKING 3x (Audio Error) – BKE and BKX board only (not applicable for this model) IC4601,etc F4601,IC4601,etc (B* Board) (B* Board) Check the IC4601 High Check 19.5V Check the IC4601 Out pin 38, 42, 43, 47 enough (at fuse F4601) pin 18 (at CL4606)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A BKE and BKX board Side A (not applicable for this model) F4601 CL4601 IC4601 IC4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side B BKE and BKX board Side B (not applicable for this model) JL4621 JL4622 JL4624 JL4622...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-2-4. LED Blinking 4x (LED Voltage Error) 3-2-5. LED Blinking 5x (T-Con Error) (HG and TE Model) 4-times blinking 5-times blinking Panel (T-con) B* Board change Between 0 98V to 1 23V Between 0.98V to 1.23V Confirm Tcon 12V.
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B LED Blinking 4x (LED Voltage Error) BACKLIGHT_MON = JL9112...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BK* board Side B (not applicable for this model) BK board Side B (not applicable for this model) LED Blinking 4x (LED Voltage Error) BACKLIGHT_MON = JL8206 JL8206...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) LED Blinking 4x (LED Voltage Error) BACKLIGHT MON = BACKLIGHT_MON JL9112...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2S board Side A BA2S board Side A *LED Blinking 5x (T-Con Error) (HG and TE Model) *(not applicable for this model) PANEL_VCC...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BK* board Side A (not applicable for this model) BK board Side A (not applicable for this model) * LED Blinking 5x (T-Con Error) (HG and TE Model) * (Not applicable for this model) PANEL_VCC...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (Not applicable for this model) BM board Side A (Not applicable for this model) LED Blinking 5x (T-Con Error) (HG and TE Model) PANEL_VCC...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-2-7. LED Blinking 7x (Temperature Error) 3-2-6. LED Blinking 6x (Backlight Error) 6 ti 6-time blinking bli ki 7-time blinking Check BL_ERR For Ayu2(IC9000) For Ayu2(IC9000) (JL9112) at Setting circumstance B* Board replacement check Pin 18 of CN9101 Set to another is OK? related section...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-2-8 LED BLINKING 8x (Software Error) 8-time blinking B* Board NG CH or AEP destination? B* Board NG B Board NG Using CAM Module? Using CAM Module? CI CAM module Check clock signal @ R8558 B* Board NG Note: B* Board NG (AYU2) –...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) (not applicable for this model) Board Name Board PWB (A side) Detail R8558 R8558 R8558 R8558 R8558...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3. No Sound No Sound “Audio System” Check the Change to “Speakers setting” “TV Speaker” “TV Speakers” Symptom Change the Speaker improvement Replace No Sound: Audio B* Board Harness the B* Board No Sound: Tuner Symptom improvement No Sound: HDMI Speaker Harness...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-3-1. No Sound : Audio (For all models) Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2S BA2W BA2W GL2S GL2S GL2S GL2S GL2E(CH) GL2E(ID) GL2E(CH) GL2E(ID)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B CN4801...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B CL4501 CL4502 INR+ 1 14 IN- X_AUDIO_MUTE_SPHPLO 5 9 Vdd Vss 6 IC4501 8 CN CP 7 C4501 C4501...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM board Side A (not applicable for this model) CL4501 IC4501 CL4502 CL4502 C4501...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) CN4801...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) C4501...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side B (not applicable for this model) BKE and BKX board Side B (not applicable for this model) CN4801...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side B (not applicable for this model) BKE and BKX board Side B (not applicable for this model) CL4502 CL4501 1 INR+ IN- 14 IC4501 5 X_AUDIO_MUTE_SPHPLO Vdd 9 6 Vss CN 8 7 CP...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-2. No Sound : Audio (Additional : For Europe models only) Check the Check the SCART No Problem No Problem This is MUTE situation This is MUTE situation. (use Digital RF (use Digital RF CNT pin7 (IC4511) Check IC9000 Tuner input) is HIGH?
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B CL4512 CL4511 Vee -3.3V 6 C4511 5 CN 4 CP CNT 7 3 Vcc 3.3V INR 10 1 INL...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) CL4512 CL4511 C4511...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-3. Main Board Power Off Checking (for Main SP Lch & Rch) Checking Item Check fuse F4601 Fuse short Fuse open Check connectivity audio Vcc to GND No short to GND Either 1 short to GND C4606 –...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2 board Side A CN4601 CN4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B IC4601 C4606 C4608 C4607 F4601 C4609...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM board Side A (not applicable for this model) CN4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) F4601 C4607 C4606 IC4601 C4608 C4609...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) F4601 IC4601 CN4601 C4606 C4609 C 609 C4608 C4607...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-3. Main Board Power Off Checking (for Main SP Lch & Rch) Checking Item Check connectivity audio output path (only for BA2 Must have good connection Open circuit. (~0 Ω) and BM board): L4601 (near to IC side) – CN4601 Pin1 L4602 (near to IC side) –...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A CN4601 L4604 L4603 L4602 L4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM board Side A (not applicable for this model) L4601 L4602 L4604 L4603 CN4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) F4601 L4601 L4602 L4603 L4604 L4604 CN4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-4. Main Board Power On Checking (for Main SP Lch & Rch) If NG If NG Checking Item Check Check Switching Freq = 384kHz or Switching Freq 384kHz or No switching No switching Go to next checking. Go to next checking.
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A L4604 L4603 L4602 L4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2 board Side A CN9101...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B F4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM board Side A (not applicable for this model) CN9101 Pin 10 Pin 8 L4601 L4602 L4604 L4603 L4603...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) F4601...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) F4601 L4601 L4602 L4603 L4603 L4604 L4604...
Page 89
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) F4601 IC4601 CN4601...
Page 90
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-4. Main Board Power On Checking (for Main SP Lch & Rch) If NG If NG Checking Item Check CL4605, Vdc = 3.3V ± 0.3V Vdc < 0.8V CL4606 NG, CL4605,4607 NG, CL4606, CL4607 Check IC4601 Check IC9000 Check CL4601,...
Page 91
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2 board Side A...
Page 92
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B CL4607 CL4605 CL4606...
Page 93
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) CL4605 CL4606 CL4606 CL4607 IC4601...
Page 94
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) F4601 IC4601 CL4601 CL4601...
Page 95
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side B (not applicable for this model) BKE and BKX board Side B (not applicable for this model) CL4606...
Page 96
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type Note: 3-3-5. No Sound: HP / Lineout Only Size (AYU2) – IC9000 OTHERS JAPAN (Brownie)- IC9001 No Sound BA2S BA2W This is for Main SP got sound, but HP / HP / Lineout only BA2S BA2W Lineout no sound...
Page 97
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 Board Side A BA2 Board Side A CL4506 CL4505 R4508...
Page 98
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 Board Side B BA2 Board Side B CL4501 CL4502 X_AUDIO_MUTE_SPHPLO 5 IC4501 9 Vdd R8113 C4501...
Page 99
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM board Side A (not applicable for this model) CL4501 CL4505 IC4501 CL4506 CL4502 R4508...
Page 100
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) R8113 R8113...
Page 101
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) CL4506 CL4506 CL4505 R4508 R4508 R8124 C4501...
Page 102
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side B (not applicable for this model) BKE and BKX board Side B (not applicable for this model) CL4502 CL4502 CL4501 IC4501 5 X_AUDIO_MUTE_SPHPLO Vdd 9...
Page 103
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type Note: Size 3-3-6. No Sound : Scart Out Audio (For Europe model) (AYU2) – IC9000 OTHERS JAPAN (Brownie)- IC9001 BA2S BA2W This is for Main SP got sound but This is for Main SP got sound, but BA2S BA2W SCART out no sound.
Page 104
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B CL4512 CL4511 3 Vcc 3.3V CL4516 CL4515...
Page 105
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE and BKX board Side A (not applicable for this model) BKE and BKX board Side A (not applicable for this model) CL4512 CL4515 CL4515 CL4511...
Page 106
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-7. NO SOUND: TUNER This troubleshooting is only for Analog No Sound with normal picture Please refer audio Only RF tuner input?? troubleshooting Check Brownie...
Page 107
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-8. NO SOUND: HDMI B* Board Type G* Board Type Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S No Sound BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2W GL2E(CH) GL2E(ID) GL2E(CH) GL2E(ID) GL2E(ID) Check the picture Refer to HDMI NO PICTURE Note:...
Page 108
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-3-9. NO SOUND: MHL No Sound Replace Check the picture Refer to MHL NO PICTURE IC9000 Check Sound by other TV set Check R5071, C5071, C5072, Replace NG part which is same model C5059, C5073 Check Source equipment by Reference TV set Inform the designer (For example, Samsung TV(UN46ES7000)
Page 109
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B R5071 C5073 C5059 C5071 BA2 B Side BA2- - B Side B Side B Side C5072 C5072...
Page 110
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) BM- - B Side B Side R5071 C5071 C5072 C5059 C5059 C5073...
Page 111
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE board Side B (not applicable for this model) BKE- - B Side B Side C5073 C5059 C5059 C5072 C5071 C5071 R5071...
Page 112
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX board Side B (not applicable for this model) BKX- - B Side B Side C5073 C5059 C5072 C5071 R5071...
Page 113
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKJ board Side B (not applicable for this model) BKJ- - B Side B Side C5073 C5059 C5072 C5071 R5071...
Page 114
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-4. RB1 Analog Signal Path Note: (AYU2) – IC9000 (Brownie)- IC9001...
Page 115
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture Note: (AYU2) – IC9000 3-5-1. No Picture AEP Destination (BA2-S AEP, BKE) (Brownie)- IC9001 No Picture AEP No Picture AEP SCART RGB SCART CVBS Video 2 Component No Picture No Picture No Picture No Picture No Picture No Picture...
Page 116
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 S Board SIDE A (AEP) BA2-S Board SIDE A (AEP) J3104 R8627 CN3101 RB5008 BA2-S AEP > A-SIDE...
Page 117
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2-S Board SIDE B (AEP) BA2 S Board SIDE B (AEP) C8017 C8017 C7020 BA2-S AEP > B-SIDE R3118...
Page 118
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE Board SIDE A (not applicable for this model) BKE > A-SIDE C3106 C3109 C3108 C3107 C3120 C3120 C3121 C3122 C3123 RB5008 C8017 CN3101 R8627 J3104...
Page 119
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX Board- SIDE B BKE Board- SIDE A (not applicable for this model) BKE > A-SIDE BKX > B-SIDE R3118 C7010...
Page 120
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-2. No Picture HOTEL_B2B (BA2-S HOTEL_B2B) No Picture B2B No Picture B2B No Picture No Picture Check CN3102 Check if input OSD Connection, is GREY OUT PC_CON_DET Detailed check Check wave between R3149/R3150 CN3102 pin13, and IC9001 pin 14 path...
Page 123
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-5. No Picture Size 3-5-3. No Picture UC/GA/CH (BA2-S UC/GA/CH, BKX) OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2S BA2W BA2W GL2S GL2S GL2S GL2S...
Page 124
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2S Board (PA) > Side A J3104 J3104 R8627 J3101 RB5008 BA2S PA > A-SIDE...
Page 125
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2S Board (PA) > Side B C8017 C7010 C7008 BA2S PA > B-SIDE...
Page 126
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM Board > Side A (Not applicable for this model) BM > A-SIDE RB5008 C3120 R8627 C3106 C3121 J3101 J3104...
Page 127
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM Board > Side B (Not applicable for this model) BM > B-SIDE C7008 C7010 C8017...
Page 128
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX Board > Side A (not applicable for this model) BKX > A-SIDE C3106 C3120 C3121 C3122 C3123 RB5008 C8017 J3101 R8627 J3104...
Page 129
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX Board > Side B (not applicable for this model) BKX Board Side B (not applicable for this model) C7008 C7010...
Page 130
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-5. No Picture Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN 3-5-4. No Picture Japan Destination (BA2-W, BKJ) BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2S BA2W BA2W GL2S GL2S GL2S GL2S...
Page 131
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2W > A SIDE (JP)(Not applicable for this model) BA2W A SIDE (JP)(Not applicable for this model) TB3101 TB3101 R8627 J3101 RB5008 BA2-W JP > A-SIDE...
Page 132
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2W > B SIDE (JP)(Not applicable for this model) BA2W B SIDE (JP)(Not applicable for this model) C7010 C7008 C7008 BA2-W JP > B-SIDE...
Page 133
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-5. NO PICTURE: @ Tuner UC / KR No Picture Noisy Picture Analog only Digital only Check IC9001(Brownie)/ Which is NG? Sound is normal ? IC9001(Ayu2) Analog RF or Digital RF No sound B th Both Confirm ANT connection...
Page 135
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (Not applicable for this model) IC9001(Brownie) IC2151 (PIN 6) PIN 6...
Page 136
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) IC2151 (PIN 6) IC9001(B IC9001(Brownie) PIN 6...
Page 137
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) BKE-BKT IC2151 IC9001(Brownie)
Page 138
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-6. NO PICTURE: @ Tuner TW No Picture No Picture Noisy Picture Analog only Digital only Check IC9001(Brownie)/ Which is NG? Sound is normal ? Analog RF or Digital RF IC9001(Ayu2) No sound Both Confirm ANT connection Either...
Page 140
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (Not applicable for this model) IC2121 IC9001(Brownie) IC2151 (PIN 6)
Page 141
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) IC9001(Brownie) IC2151 IC2151 IC2121...
Page 142
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) BKE-BKT IC2121 IC9001(Brownie) IC2151 IC2151...
Page 143
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-7. NO PICTURE: @ Tuner AEP-T2 / PA-T2 / CH / HK / AEP-T2C2S2(Terrestrial part) No Picture Noisy Picture Analog only Analog only Digital only Digital only Confirm TV system Confirm TV system Check IC9001(Brownie)/ Set correct TV system Which is NG?
Page 146
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (Not applicable for this model) IC9001(Brownie) IC2151 (PIN 6) PIN 6...
Page 147
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (Not applicable for this model) BM (L4) IC2201 IC220...
Page 148
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) IC2151 (PIN 6) IC9001(Brownie) PIN 6...
Page 149
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX(SIDE-B) (not applicable for this model) IC2201...
Page 150
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX(SIDE-B) (not applicable for this model) IC2201...
Page 151
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) BKE-BKT IC2151 IC9001(Brownie)
Page 152
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) BKE-BKT (SIDE-B) IC2201 IC2201...
Page 153
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-8. NO PICTURE: @ Tuner COL-T2 / BRZ / ARG No Picture Noisy Picture Analog only Digital only Which is NG? Check IC9001(Brownie)/ Sound is normal ? Analog RF or Digital RF IC9001(Ayu2) Both No sound Error free...
Page 156
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (Not applicable for this model) IC2121 IC9001(Brownie) IC2151 (PIN 6)
Page 157
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM (L4) IC2201 (Not applicable for this model) IC220...
Page 158
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference (not applicable for this model) IC9001(Brownie) C900 ( o IC2151 IC2121...
Page 159
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX(SIDE-B) (not applicable for this model) IC2201...
Page 160
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE-BKT (not applicable for this model) IC2121 IC9001(Brownie) IC2151 IC2151...
Page 161
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE-BKT (SIDE-B) (not applicable for this model) IC2201 IC2201...
Page 162
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-9. NO PICTURE: @ Tuner AEP-S2 / AEP-T2C2S2 (SAT part) No Picture of SAT Check IC9001(Brownie)/ Confirm ANT connection Sound is normal ? IC9001(Ayu2) No sound Error free Connect ANT Cable Confirm BER of digital RF Confirm BER of digital RF Check Brownie and Check Brownie and...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-10. NO PICTURE: @ Tuner JPN (Digital only) No Picture Noisy Picture Either one Which is NG? Check IC9001(Brownie)/ Sound is normal ? Satellite RF or Terrestrial RF IC9001(Ayu2) No sound Both Both Error free Check Brownie/Ayu2 Confirm BER of digital RF...
Page 168
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2W (Not applicable for this model) (Not applicable for this model) IC2308 & IC2309 IC9001(Brownie)
Page 169
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-11. NO PICTURE: HDMI For example, Only HDMI 1 is NG No Picture Check the below point at All lines IC5009 side Other Input is OK are NG ・Check +5V line Check other Replace ・Check HPD line HDMI input...
Page 170
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2 board Side A BA2- - A Side A Side IC5009 TMDS CN5002 RB5006 RB5016 RB5005 RB5005...
Page 171
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B R5105 BA2 B Side BA2- - B Side B Side B Side...
Page 172
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) BM- - A Side A Side IC5009 RB5005 TMDS RB5016 RB5016 RB5006 CN5002...
Page 173
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) BM- - B Side B Side R5105...
Page 174
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side A (not applicable for this model) BKE/ BKX/ BKJ board Side A (not applicable for this model) BKE/X/J BKE/X/J- - A Side A Side RB5016 RB5016 IC5009 RB5005 TMDS RB5006 CN5002 R5105...
Page 175
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-12. NO PICTURE: NO PICTURE: HDMI (BA2 & BM Board) (not applicable for this model) Check PWR pin of IC5009 B* Board Type G* Board Type Size pin7, pin8, pin17, OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN Pin26, pin27, pin36, Pin60, pin62,...
Page 176
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A / BM board Side A (not applicable for this model) BA2 board Side A / BM board Side A (not applicable for this model) BM- - A Side A Side BA2- - A Side A Side...
Page 177
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B R5085 R5090 BA2 B Sid BA2- - B Side B Sid B Side...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side B BA2 board Side B BA2- - B Side B Side R5032 R5052 R5050 R5050 R5015 R5016 R5018 R5076...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2 board Side A BA2- - A Side A Side RB5013 RB5013 RB5012 RB5012...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) BM- - B Side B Side R5085 R5090...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side B (not applicable for this model) BM board Side B (not applicable for this model) BM- - B Side B Side R5076 R5052 R5018 R5018 R5016...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A BM board Side A BM- - A Side A Side RB5012 RB5013...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-13. NO PICTURE: HDMI (BKE/X/J Board) (not applicable for this model) 3 5 3 / /J oa d) ( ot app cab e o t s ode ) B* Board Type G* Board Type Check PWR pin of IC5009 Size OTHERS JAPAN...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side A (not applicable for this model)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side B (not applicable for this model) BKE/X/J BKE/X/J- - B Side B Side R5090 R5090 R5085...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side B (not applicable for this model) BKE/X/J BKE/X/J- - B Side B Side R5052...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side A (not applicable for this model) BKE/X/J BKE/X/J- - A Side A Side RB5012 RB5013...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-5. No Picture Size 3-5-14. NO PICTURE: MHL (BA2 & BM (not applicable for this model)) OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S BA2S BA2S BA2W...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2 board Side A BA2- - A Side A Side RB5019 RB5020 D5001 D5001 D5002...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM board Side A (not applicable for this model) BM- - A Side A Side RB5020 RB5019 D5001 D5001 D5002...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-15. NO PICTURE: MHL (BKE/ BKX/ BKJ ) (not applicable for this model) No Picture No Picture Check CBUS_HPD4 line High Check 57pin Only TMDS lines and TMDS(D0+/D0-) lines of IC5009 f IC5009 are NG by the IC5009 side All lines...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side A (not applicable for this model) BKE/X/J BKE/X/J- - A Side A Side RB5020...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKE/ BKX/ BKJ board Side B (not applicable for this model) BKE/X/J BKE/X/J- - B Side B Side RB5019 D5001 D5002...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5.No Picture B* Board Type G* Board Type 3-5-16. NO PICTURE: LD Models only Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S Note: BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S (AYU2) –...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5.No Picture B* Board Type G* Board Type Size 3-5-17. NO PICTURE: (TE and HG Model) (not applicable for this model) OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S Note: No Picture BA2S BA2W...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-5. No Picture 3-5-18. NO PICTURE: (Except HFR Model) PANEL VCC PANEL_VCC = +12V +12V BL ON (L or H) BL_ON (L or H) No Picture LS(G*-Board): JL9102 LS (G*-Board): JL9111 LW (Adaptor): JL9301 LW (Adaptor): JL8205 BL_ON:H Check Check...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM Board Side B (Not applicable for this model) TE Model Probing Points BM (B-Side) JL9111 JL9111 (BL_ON) JL9102 (PANEL VCC)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2S / BA2W Board Side B (Not applicable for this model) HG, MD & LK Models Probing Points (B-Side) (B Side) BA2-S/BA2-W BA2 S/BA2 W JL9111 (BL_ON) JL9102 (PANEL_VCC)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKX/ BKE Board Side B (not applicable for this model) LW Model Probing Points BKX/BKE (B Side) BKX/BKE (B-Side) JL8205 JL8205 (BL_ON) JL9301 (PANEL VCC)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BKJ Board Side B (not applicable for this model) LW-J Model Probing Points BKJ (B-Side) JL8205 (BL_ON) JL9301 JL9301 (PANEL_VCC)
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-7. SIDE BUTTONS MALFUNCTION ■ Execute SIDE BUTTONS i.Start Side Key check with diag sidekey_check. ii.Push Side Key : CH+ when [MESSAGE] PLEASE PUSH [ CH+ ] KEY is displayed. iii P iii.Push Side Key : CH- h Sid K when [MESSAGE] PLEASE PUSH [ CH- ] KEY is displayed.
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-8. IR REMOTE COMMANDER MALFUNCTION Center white LED IR do not response to Check remote Change remote light at power Remote Commander control control indicator Check whether center Check harness white LED blink ,when using connection is OK Change SmartCore (mechanical) commander near the sensor on HIR and HSC...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-9. Light Sensor Error Change the UI Update Software setting to “:ON” Check UI setting for light Backlight doesn’t change Check current Software sensor . when ambient lighting Make sure it is “on” level changed Check whether harness is Connected on HIR and HSC Board Connect the Harness...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A B* Board Type G* Board Type 3-10. Network Malfunction: Ethernet (Wired) Size OTHERS JAPAN CHINA ASIA AMERICA EUROPE JAPAN [Network Set-up] BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID) GL2S >[Wired Set-up] [Wi d S t BA2S BA2W GL2S GL2S GL2E(CH) GL2E(ID)
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BM (A-side) ((not applicable for this model) BM (A-side) ((not applicable for this model) CHK2 CHK5 CHK2 CHK1 CHK3 CHK3 CHK5 CHK4...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BA2S / BA2W (A-side) ((not applicable for this model) BA2S / BA2W (A-side) ((not applicable for this model) CHK1 CHK4 CHK5 CHK5 CHK5 CHK3 CHK2 CHK2 CHK2...
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Troubleshooting Reference BK* (A-side) (not applicable for this model) BK (A-side) (not applicable for this model) CHK1 CHK1 CHK5 CHK5 CHK4 CHK3 CHK2 CHK5 CHK5 CHK2...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-11. Wireless Network malfunction 1) Internal Wireless Network malfunction Wireless Network on the TV Error Message appear Is the radio field when the Wireless Strength too weak B* Board Network is selected? or even No signal? Hardware defect suspected.
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RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-11. Wireless Network malfunction (continue) Come from If Wi-Fi malfunction happens, the previous page. • Wi-Fi module • HSC board • Harness between HSC and B* Board • B* board are suspected. Check harness Connect properly Loose harness connection is OK between HSC and B*...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A Service Menu 3-12. Bluetooth Malfunction If Bluetooth malfunction happens, 001 OP • BT module 000 VERS • • HSC board HSC board • Harness between HSC and B* One Touch Remote doesn’t work <MAIN> <EXT> Board •...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-13. 3 D-Glasses(Active) malfunction (Not applicable for this model) *(2) BT 3D glasses (HG/TE) doesn’t work (2) BT 3D glasses (HG/TE) doesn t work <2.8V Replace to New Battery and try again Replace to New Battery and try again. Check 3D-Glasses k 3D Gl Battery voltage is...
RB1G CHASSIS Troubleshooting W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 3-14. HDD-Rec Malfunction 3-15. Android Application Malfunction HDD Rec An Application cannot start Malfunction HDD is connected Connect to the Try TEST RESET, factory reset to the appropriate appropriate port or software update USB port? USB Hub is inserted Is the drive size larger 32GB and over i b t...
RB1G CHASSIS W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A SECTION 4 SERVICE ADJUSTMENTS 4-1. Accessing Service Mode 4-3. Change Data by Service Mode 1 1) Go to TV standby condition by remote commander. 1. Change Data of “Chassis” or “VPC” service mode 2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote. Press “2 / 5”...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-5. Change Data by Service Mode 2 Change Data of “Digital” service mode (except “003 DIG_SRV_MODE” Change Data of “Digital” service mode ( “003 DIG_SRV_MODE” category) category). “003 DIG_SRV_MODE” is one category of “Digital” service mode.
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A b) Only when B board is replaced. 4-6 Save Changing Data by Service Mode 2 4-6. Save Changing Data by Service Mode 2 a) Only when B* board is replaced. & VAR_TYPE change is necessary In “Digital”...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-8. WB Adjustment by Service Mode 4-7. Restore WB / Gamma Adj. Data to B board. 1. in “VPC” service mode (“004 WB” category) Please apply after USB-DL when B board is replaced. HG,TE Models Press “1”...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-9. VCOM Adjustment (NFR-AUO Panel) 4-9-3. STEP3 4-9-1. STEP1 1 in “Digital” service mode 1. in “Digital” service mode DIGITAL (DIG SRV MODE) DIGITAL (DIG_SRV_MODE) SERVICE SERVICE in “VPC” service mode Select “003 DIG_SRV_MODE” TEST PATTERN Select “002 VCOM” category by SERVICE category by pressing “2 / 5”...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-10. VCOM Adjustment (HFR-SDC Panel) 4-11-2. STEP2 4-10-1. STEP1 in detailed REC setting screen Press “1” to select “Key Copy” item in “VPC” service mode Press “Enter” or “12” twice to execute the command. Press Enter or 12 twice to execute the command. Select “002 VCOM”...
RST . It indicate writing is processing. After a while, red “EXE-RST” changes to green “SERVICE”. And blink Smart Core WHITE LED. Writing process is done at this point. SELF CHECK SONY 002 MAIN_POWE ‐‐‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐ 00 Model Name : KDL‐46W90AA 003 AFE I2C 003 AFE_I2C ‐‐‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐ 00 Serial Number : ‐‐‐‐‐‐‐‐ 00 Serial Number <Another way>...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-15. Service Menu Tree 4-15-1. Tree 1 4-15-2. Tree 2 “Digital” “Chassis” 001 OP 000 WYVERN 000 VERS 000 VERS …Software version S ft <omission> 002 MODEL 001 TUNING 000 SEG ...Select segment information <omission> 001 DEST ...Select destination information 002 D_DEMOD...
RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-15-3. Tree 3 “VPC” 000 DATA COPY 000 DATA_COPY …WB Data Restore Function (Tcon board to B board). WB Data Restore Function (Tcon board-to-B board) SELF CHECK SELF CHECK 000 BU_TRANS 001 DATA_BACKUP ...WB Data Backup Function (B board-to-Tcon board). 002 MAIN_POWE ‐‐‐‐‐‐‐‐‐‐‐‐...
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RB1G CHASSIS Service Adjustment W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A a) Self Diagnosis Display [1] b) Self Diagnosis Display [2] Format of error time stamps USB dongle: Error history clear YYMMDDhhmmss (in UTC) <8> -> <0> 1. When no Wi-Fi USB dongle is connected, NA is displayed. Example: Panel operation time clear Panel operation time clear...
How to enter this screen depends of the region How to enter this screen depends of the region. network screen Please confirm your TV has what screen among below: 1) Settings--->Product Support -> Contact Sony (Japan Region only) 2) Settings--->Product Support -> System information (Others Region) 3) 設定--->製品サポート--->お問い合わせ...
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RB1G CHASSIS W800A/W801A/W802A/W804A/W805A/W806A/W807A/W808A/W809A 4-18 NON network function of RDS(Remote diagnosis) 4 18. NON network function of RDS(Remote diagnosis) 5. Meaning of each items ITEMS EXPLAINATION ITEMS EXPLAINATION Signal Display RF signal strength(not used, display is not Model Name TV model name is displayed Model Name TV model name is displayed Strength(%) Strength(%)
3. Select “System Settings” or “Preferences” using the buttons, then press the button. Press to display Sony Entertainment Network. Press the button for detailed information. 4. Select “One Touch Remote Control Setup” using the buttons, then press the button.