Support Through Remote Management - Samsung UE32J6300 User Manual

Support through Remote Management

Samsung Remote Support service offers you one-on-one support with a Samsung Technician
who can remotely.
your TV
Diagnose
•
the TV settings for you
Adjust
•
Perform a factory reset
•
Install recommended
•
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung Contact Centre
for remote support.
Select Remote Management, and
3.
then read and agree to the service
agreements. When the PIN screen
appears,
provide the PIN number
agent.
your TV
firmware updates
and ask
to the
English - 25
on your TV and go to
2. Open the menu
the
Support section
The agent
4. accesses your TV
.
.